2 Twin Rooms On The Same Floor (2 Twin Beds per room) | Front of property - evening/night

Reviews of S Aura Hotel

4 out of 5
S Aura Hotel
No. 566, Sec. 2, Tiding Blvd., Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 349 reviews" "
Rating 8 - Good. 134 out of 349 reviews" "
Rating 6 - Okay. 49 out of 349 reviews" "
Rating 4 - Poor. 9 out of 349 reviews" "
Rating 2 - Terrible. 5 out of 349 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and friendly, even restaurant staff including chefs were warm and eager to assist. Place was impeccably kept and rooms/beds/tubs/steam showers etc all clean and well maintained. Would plan to return perpetually. Winner!
Stayed 4 nights in Mar 2024

10/10 Excellent

Yasuyuki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good quality hotel. Really clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Youngbin

Stayed 2 nights in Oct 2023

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Often stay at this hotel when working in Taipei. Its convinently located nearby the Miramar where there are plenty of shops, restuarnats and the MRT line. The rooms are a good size, comfortable and well equiped. Only issue are no plug sockets near the bed. Breakfast is a buffet unless numbers are low, then you have 2 options.
Stayed 8 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Atsuhisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 1 night in Apr 2023

10/10 Excellent

Jane, San Jose, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has friendly staff, good service. nice location with eady access to metro and the mall.
Stayed 3 nights in Dec 2019
Response from CHEN on Dec 16, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

nfinders

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2019
Response from CHEN on Nov 28, 2019
謝謝

8/10 Good

Zhiquan

Stayed 19 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a nice property in a convenient location, less than a 10 minute walk from the Miramar shopping center and Jiannan MRT station. Staff was courteous and helpful. Breakfast buffet was decent with good variety. The only things missing are a fitness center and a microwave in the room.
Stayed 5 nights in Nov 2019
Response from CHEN on Nov 15, 2019
THANK YOU

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from CHEN on Nov 21, 2019
感謝選擇入住我們酒店.謝謝給予的評論

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and clean. The only weakness is they had some event going on at 8am in the morning besides the pool. I was woken up because people were screaming, shouting and laughing loudly besides the pool!
Stayed 1 night in Oct 2019
Response from CHEN on Nov 5, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from CHEN on Nov 5, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very clean. Shower was really good.
Stayed 4 nights in Sep 2019
Response from CHEN on Sep 26, 2019
THANK YOU

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
No frill hotel but generally good hotel to stay for business or leisure, value for money。Hotel room is fixed with modern furnishing. Very clean and comfortable. Very good location. Only set back is need to reserve 2 days in advance for using the pool and no gym facility
Stayed 3 nights in Jul 2019
Response from Carrie Peng on Aug 5, 2019
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub, soft water, clean room. Friendly staff. No shortcut to carrefour. No USB port in room.
Stayed 3 nights in Jun 2019
Response from Carrie Peng on Jun 21, 2019
Thank you for staying at our hotel. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Carrie Peng on Jun 20, 2019
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的寶貴意見,期待您下次的光臨。

6/10 Okay

Verified traveller

Need to improve
Hotel facility is not open, very few guests and room is not well clean
Stayed 1 night in Jun 2019
Response from Carrie Peng on Jun 11, 2019
Thank you for staying at our hotel. We will do our best to improve those problems. Thanks for your valuable opinions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Carrie Peng on May 12, 2019
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的寶貴意見,期待您下次的光臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location in Neihu, close to offices and shopping mall.
Stayed 5 nights in Dec 2018
Response from Carrie Peng on Jan 11, 2019
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

Ant

Liked: Cleanliness, staff & service, room comfort
Overall, a pleasant hotel to stay in. Staff was friendly, room itself was comfortable, with very big bathtub, hot steam shower. Nice and convenient to Miramar Mall nearby, and surprisingly good selection of restaurants as well. Only let down by poor Wifi in the room
Stayed 3 nights in Dec 2018
Response from Carrie Peng on Jan 3, 2019
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Carrie Peng on Jan 5, 2019
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的寶貴意見,期待您下次的光臨。

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hardware but cheap software
It is a very nice and new hotel with wonderful hardware but cheap software. The hotel is beautifully built but tries to save costs and uses cheap items such as tooth brush, bath towels, bath gels shampoos etc..... Such a waste
Stayed 1 night in Dec 2018
Response from Carrie Peng on Dec 24, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Unfortunately, some of our services may make you feel dissatisfied. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

In Joung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Vicky Wu on Nov 28, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

MIn, berkeley ca

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. Only 2 staff members really spoke English well enough to be helpful. One young woman at the front desk refused to make a simple phone call in Chinese to make a reservation at a Starbuck for coffee at the Taipei 101 as we didn't speak it even though I asked 3 times. Another staff in the dinning room, though later I found he spoke some English, either nodded or shook his head and pointed to another person as his mode of communication. I think the hotel needs to train the staff to be more professional. Not every staff at the front desk looks up and greets you even when you are standing right in front of them with a question. The breakfast buffet, while it tried to have some variety, was heavy in pork—all Chinese food was pork. One morning I found the eggs were cold. Yet, another day, I found some one to bring me hot eggs. The choice of bread was tasteless thin bread like Wonderbread.
Stayed 3 nights in Nov 2018
Response from Vicky Wu on Nov 23, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Unfortunately, some of our services may make you feel dissatisfied. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

Verified traveller

Above average hotel. 5min walk to the Miramar Mall
Stayed 2 nights in Nov 2018

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Vicky Wu on Nov 7, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Vicky Wu on Nov 7, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
the location was ok. i knew that going into it. the check in process was a bit strange. rooms were open at exactly 12 noon. the shower door leaked water all over the floor. which i think is typical for some reason
Stayed 2 nights in Oct 2018
Response from Vicky Wu on Oct 23, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Unfortunately, some of our services may make you feel dissatisfied. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

6/10 Okay

Verified traveller

Disliked: Cleanliness
I was disappointed that there is no gym. Found a cockroach in my room
Stayed 7 nights in Oct 2018
Response from Vicky Wu on Oct 19, 2018
Unfortunately, our services made you feel dissatisfied. We sincerely apologise for the dissatisfaction. We will try our best to improve those problems. Thanks for your valuable opinions.

10/10 Excellent

Praveen Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
It was nice comfortable hotel. Very clean with nice views from the room. Close to Miramar Mall make it convenient as well for dining and shopping experiences.
Stayed 5 nights in Sep 2018
Response from Vicky Wu on Sep 19, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Miaw Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
The room is clean, I am happy with it.
Stayed 2 nights in Aug 2018
Response from Vicky Wu on Aug 21, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location...next to MRT, restaurants, mall, golf.
Stayed 5 nights in Jun 2018
Response from Vicky Wu on Jun 29, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Vicky Wu on May 18, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Vicky Wu on Apr 23, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Vicky Wu on Feb 12, 2018
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

suinah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from CHEN on Jan 5, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的寶貴意見,期待您下次的光臨。

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and welcome. Large comfortable room in great order with a large walk-in shower and a double bath tub.
Stayed 1 night in Sep 2017
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business in Neihu
I have stayed in this hotel for a week in August, travelling for business in Neihu district. This is not the most fancy hotel in the area, but maybe the best in terms of value for money. Considering to make it my "default choice" for this area. The hotel is relatively new and well equipped. One thing that, in my opinion, was really lacking in the room is a capsule coffee machine which started to become a standard in many business oriented hotels. The room is quite big (which is typical for Taipei), big TV, big working desk with a panel which allows you to connect the laptop to the TV, very comfortable bed. The bathroom is big and includes a big bath, a steam room (which is also a shower) and a "smart toilet" with heating seat, bidet and other functions. The room, and the hotel area in general, are very clean. The staff is very polite, helpful and most speak decent english. There are a pool and a sauna in the hotel that I didn't have time to use. The breakfast is a bit disappointing. The selection and the quality are OK (not more than that) but if you arrive after 9 am you can find the food missing and cold. There are some selection changes every day. The area is mostly good for business in Neihu district, you will have to take a taxi or MRT to the more popular areas in the city. Miramar mall and a big food court are in 5 minutes walking distance. There are few convenient stores and small restaurants across the road.
Stayed 5 nights in Aug 2017
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Unfortunately, some of our services may make you feel dissatisfied. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel. big hot tub in the room
nice hotel. modern looking. big hot tub in the room. close to mrt. staff is nice. didnt get to use the swimming pool due to private event so that kind of sad. free parking
Stayed 1 night in Aug 2017
Response from Vicky Wu on Aug 22, 2017
Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Unfortunately, some of our services may make you feel dissatisfied. We will do our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded room
We were upgraded to a room with a steam shower, and a huge soaker tub with a TV.. King size bed and lots of room. Electric toilet that took awhile to figure out, lol.
Stayed 4 nights in Jul 2017
Response from Vicky Wu on Aug 2, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but need further improve
expensive cost because of the swimming pool facility. but only open from 7am -8pm upon request because the life guard always not around.
Stayed 2 nights in Jun 2017
Unfortunately, our service make you feel dissatisfied and we will try our best to improve the problems you are experiencing. Thanks for your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant establishment.
Good location, fair pricing for the hotel facility, friendly service, walking distance to food, shopping, MTR station.
Response from VICKY on Apr 24, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Brittany, Billings, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool
Our room was clean and comfortable. The staff was the best part of staying here. They called us Taxis and helped us navigate the city. The hotel is a short walk from American restaurants (as well as other types) and right down the street from a bus station and train.
View from our 7th floor room
Response from VICKY WU on Apr 18, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, beautiful hotel
This swanky hotel is worth it's price, the grounds are beautiful and close to the MRT and shopping.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Shawnrick, Singapore

Liked: Cleanliness, staff & service
Comfortable yet sophisticated.
It's a very big hotel which is awesome. The rooms are comfy although some of the light switches are a little faulty. It's a little annoying but not enough to be displeased about. Service is wonderful as the hotel staff will go above and beyond to make sure your stay is a great one. Also, free flow water bottles can be sent up to your room anytime! That's awesome!
Response from VICKY WU on Apr 18, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The rooms are spacious. The hotel is an easy walk to train station. Breakfast could be much better.
Response from VICKY WU on Apr 18, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!!
Traveled to Taiwan, Taipei for some RnR and happen to find this Amazing hotel! The rooms are spacious and clean! The large Tub was amazing for bubble bathes and it included a TV to watch movies or listen to music if you enjoy these things while taking a bath or want to experience it! This hotel is really close to everything and is about a 10 to 15 min walk away from restaurants, malls and nightlife entertainment.