Ratings based on 397 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby sweetie from taholah,wa
Nice n FriendlyPosted 29-Mar-2014
Pros: tht it wuz cloze 2placez where we needed 2go
Cons: more space 2eat during breakfast time
the place & staff were really nice n helpful. my kids enjoyed bein in the pool.
by gp from SFO
Cons: Torn down and rebuilt
Location: noisy on the road and didn't go out except to eat dinner
Oldest Red Lyon I have ever spent a night in.. room was next to road and very noisy with stop and go traffic..breakfast but no restaurant for dinner..wont stay there again..
We would like to apologize for the inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. I would like to apologize for the outside noise you were able to hear in your room and can understand how that can affect the quality of your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
Recommendedby A verified traveller
Posted 10-Dec-2013 on Hotels.com
for Business Travellersby Angela Gura from Tacoma, WA
Business Trip - Quality PricingPosted 28-Oct-2013 on Hotels.com
Overall it was a good stay. I do not have anything to complain about but maybe a couple suggestions. 1) the pool/hot tub area (very excited it was indoor) the area seemed dreary & uninviting - just having a different color paint and maybe one or two art pieces would really making it nice. 2) maybe one extra blanket on a shelf in the room to be used as needed.
I would like to thank you for your review! All feedback, good or bad, assists us in making our guests stay more comfortable. I would like to truly thank you for your recommendations and look for ways to implement your suggestions. We value you as our guest, and look forward to having you with us again soon.
for Personal Eventby A verified traveller
Near U of Puget SoundPosted 22-Oct-2013 on Hotels.com
Room was right across from ice machine....could hear ice being dispensed in the middle of the night. Hotel needs more sound proofing. Could also hear doors slamming close.
Thank you very much for providing helpful feedback regarding your stay. I am sorry to hear about the difficulty you had in the location of the room and the soundproofing. We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations
Recommendedby Patti from Utah
Posted 20-Oct-2013 on Hotels.com
Okay room. Nothing special.
Thank you for taking the time to write about your stay. We strive to exceed the expectations of our guests. We apologize that we were not able to provide excellent experience during your stay. We hope to see you again in the very near future and be able to offer better experience!
for Everyoneby goosemen from Seattle
Short stay in TacomaPosted 17-Oct-2013
Pros: The room was clean and the shower was great
Cons: Outside of building looks old and dated
Location: Famous Dave's good eating
Check in was painless and easy. Bed gave up a good nights sleep and the area being next to freeway was quite.
by A verified traveller
Nice Hotel, Not So Great RoomPosted 13-Oct-2013
Pros: The hotel was very clean, the personnel were nice, the bed was very comfortable.
Cons: It would be nice if the manager worked during high volume times, usually Friday through Sunday.
Unfortunately, the hotel had recently installed security lights in their parking lot and, according to the front desk, had installed black out drapes in the rooms facing the lights. Apparently they missed our room. And they couldn't seem to find us a replacement room. The light was blinding. We finally ended up solving the problem ourselves by taking the dark brown bed runner and throwing it over the curtain rod holding the lightweight curtains to block the light and that worked pretty good. We couldn't speak to a manager, she didn't work weekends, and we were given a 30% discount on our next room upon checkout which is worthless because there will be no next room, we won't stay there again. I am asking the manager via email to comp the room. Another problem we had was the heater was so loud, every time it kicked on, it woke us up. We finally had to turn it off.
for Business Travellersby A verified traveller
A hotel with easy access to the primary freewaysPosted 7-Oct-2013
Of the limited time I spent at the hotel I found the staff dedicated to the comfort and needs of the guests. I found it refreshing to have complimentary hot coffee available 24 hours a day. The complimentary breakfast was adequate and allowed for my saving significant time each moring.
for Everyoneby kama
Nice hotel close to the highway.Posted 18-Sep-2013
It was clean and overall it was nice. Staff were friendly. Breakfast was decent too!