Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom washington

Located near where I was going

Posted 6-Apr-2015
Decent hotel, continental breakfast wasn't all that good, not enough seating or tables.
2 out of 5
by A verified traveller

Too close to the freeway

Posted 5-Apr-2015
Hotel staff was super nice but location sucks. All you could hear at night was the freeway traffic.
4 out of 5
Recommended
for Couples
by A verified traveller

Great place to stay, local to the Mall.

Posted 2-Apr-2015
Pros: Rooms comfortable and Staff is very helpful
Cons: Change up on the breakfasts.
Location: Mall and Resturants are very close
Great place to stay, local to the Mall and very friendly staff. This is my second extended stay here and it has become our home away from home.
3 out of 5
by A verified travellerfrom nasserziayee

Hotel close to freeway very noisy and old hotel

Posted 30-Mar-2015
Everything in this hotel was old. It was ok but not my favorite.
3 out of 5
by A verified travellerfrom WA

OK Except for the noise from the Street Racers

Posted 23-Mar-2015
Pros: Breakfast was good, pool and hot tub were nice and big and clean.
Cons: More pro active management to keep noise down
Location: Lots of shopping nearby
Staff was friendly and Room was fairly comfortable, but was noisy with other guests being loud and the street racers roaring their engines outside all night long.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
Nice older, fairly well maintained... great staff, good location and price. Needs maintenance.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 7-Mar-2015
Okay hotel if you have early appointment near Tacoma and you live 2 or 3 hours way.
2 out of 5
by A verified travellerfrom Lakewood , WA

Close to freeways

Posted 1-Mar-2015
The room was nice but there were no towels in the room upon our arrival and it took 20 minutes after i called to receive them. Tubs would not drain while in the shower either. The bed was comfortable
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Pacific Northwest

The renovation will be great!

Posted 26-Feb-2015
Pros: Great bed
Cons: Access to the hotel is a bit dodgy during high traffic hours.
Location: Close to JBLM and Tacoma Mall. Not too far from Point Defiance Park.
This facility is definitely a bit dated, but they are working on it now. The front desk staff was in training and they need to put a bit more effort into it. It was a bit painful upon arrival. After that, the experience was great. The room was clean and the bed was comfortable.
2 out of 5
by A verified travellerfrom Alaska

its was a little scary

Posted 23-Feb-2015
Pros: free breakfast was great, the room itself was fine, beautiful view of Mt. Rainer
Cons: upgrade the pool, point the lights in the parking area downwards instead straight at third floor windows
Location: Denny's and Subway are right across the street, Bass Pro Shop and movie theater not far away, Tacoma Mall is pretty close
loud guests the first couple nights we were there, pool area looked dirty, pool area was poorly lit, pool did not smell like chlorine and I was worried about my kids using the pool and maybe getting an infection since the water didn't smell chlorinated