Ratings based on 1,360 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom pulaski ny

All good

Posted 27-Jan-2015
Pros: Good price
It was great. Very nice staff. Nice room, all was good
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ithaca, New York

Great Hotel Wonderful Staff

Posted 17-Jan-2015
Pros: The shuttle service was amazing. Matt was so helpful and Kind. He even gave us directions to get thru the construction for our trip home
Location: We used the shuttle to go to Upstate Med Center every day and Destiny Mall one evening.
I had booked the Syracuse N.Y Maplewood Inn to stay close to my son while he had surgery. We arrived at the Maplewood Inn for a late check in about 8:00 pm. We were welcomed by a large friendly group of visitors and staff playing table games and wi bowling. After a speedy check-in we were invited to join the fun after we had settled in. We turned in to our room right above the lobby expecting a very long day ahead of us the following day and never heard a sound from the lobby
4 out of 5
Recommended
for Everyone
by A verified travellerfrom West Winfield, NY

Very friendly staff

Posted 3-Jan-2015
Enjoyed the hot breakfast, swimming pool was perfect temp, front desk clerks very helpful and friendly, kids enjoyed the games in the lobby during our Christmas vacation. Thank you for an enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Whitesboro NY

4 days away

Posted 2-Jan-2015
Pros: Clean room, pleasant staff, indoor pool, shuttle to Destiny, nice breakfast, game area for kids
Cons: exercise room
Location: The Christmas Tree Store, Destiny USA, Lights on the Lake
Clean room, pleasant staff, indoor pool, shuttle to Destiny, nice breakfast, game area for kids
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Jan-2015
Pros: It was close to the highway.
Location: The restaurant across the street was good for dinner.
It was a good place to stop for a night. The kids liked the pool.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Value

Posted 16-Dec-2014
Pros: I love the location which is so close to Destiny USA. It was clean, and the staff was extremely friendly.
Cons: I would like the bar back.
I love staying here. They have done some great improvements and are planning on doing even more. It was a great price and the complimentary breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, Canada

Close to Destiny Mall and still not far outlets

Posted 1-Dec-2014
Pros: Hotel staff and location.
Cons: Coffee
Location: Destiny Mall and Waterloo Premium Outlets
Hotel breakfast was good, but coffee could use some improvement. Close to shopping centre and outlets. Hotel staff were super friendly and helpful. Too busy to try out the pool.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ontario, canada

Nice , close to shopping and easy to get too.

Posted 30-Nov-2014
Friendly staff, clean room. Close to restaurants and shopping centers. Hotel needs more luggage carts though.
5 out of 5
Recommended
for Families
by A verified travellerfrom CT

Lots of room!

Posted 30-Nov-2014
We had 4 people in a double queen room and found it to gave plenty of space and was nicely decorated! Everything about the room was very satisfactory!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice motel close to Route 81 and the airport

Posted 25-Nov-2014
Pros: Clean, close to airport, inexpensive
Cons: It would be nice if there was a little shop there, but they did have hot coffee/tea available all night long!
Clean, quiet. Front desk staff very nice and helpful. Nice indoor pool. Just wish there was still a restaurant on the premises