Ratings based on 1,370 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom binghamton, ny

Nice hotel, good value but blankets are weak

Posted 26-Feb-2015
One of the coldest nights wished the blankets were warmer or at least another In the room. Will ask the front desk next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ithaca NY

Great place to visit.

Posted 25-Feb-2015
Loved visiting. We will come back. Room was clean and nice, staff very friendly and overall was a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to amenities

Posted 16-Feb-2015
Pros: Pleasant, personable employees and clean rooms
Cons: More communication about shuttle
Location: Carrier Dome, Airport, Destiny USA
The staff was extremely pleasant and personable while the rooms were clean and modern. However, we booked this hotel for an event at the Carrier Dome because it had a complementary shuttle. When we inquired on taking the shuttle prior to the game, they told us the shuttle was booked and we had to take a taxi.
5 out of 5
Recommended
for Families
by A verified traveller

Loved this hotel

Posted 3-Feb-2015
Pros: Kid friendly and clean.
We found everything to be great. Very friendly and very welcoming for families with kids. Games and even a Wii in the lobby. Had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice for a quick stay.

Posted 29-Jan-2015
The room was fine ( the sheets were a bit picky). The staff was very nice. We took the shuttle to the airport. The driver was prompt and friendly. The breakfast was typical hotel breakfast- no complaints.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom pulaski ny

All good

Posted 27-Jan-2015
Pros: Good price
It was great. Very nice staff. Nice room, all was good
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ithaca, New York

Great Hotel Wonderful Staff

Posted 17-Jan-2015
Pros: The shuttle service was amazing. Matt was so helpful and Kind. He even gave us directions to get thru the construction for our trip home
Location: We used the shuttle to go to Upstate Med Center every day and Destiny Mall one evening.
I had booked the Syracuse N.Y Maplewood Inn to stay close to my son while he had surgery. We arrived at the Maplewood Inn for a late check in about 8:00 pm. We were welcomed by a large friendly group of visitors and staff playing table games and wi bowling. After a speedy check-in we were invited to join the fun after we had settled in. We turned in to our room right above the lobby expecting a very long day ahead of us the following day and never heard a sound from the lobby
4 out of 5
Recommended
for Everyone
by A verified travellerfrom West Winfield, NY

Very friendly staff

Posted 3-Jan-2015
Enjoyed the hot breakfast, swimming pool was perfect temp, front desk clerks very helpful and friendly, kids enjoyed the games in the lobby during our Christmas vacation. Thank you for an enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Whitesboro NY

4 days away

Posted 2-Jan-2015
Pros: Clean room, pleasant staff, indoor pool, shuttle to Destiny, nice breakfast, game area for kids
Cons: exercise room
Location: The Christmas Tree Store, Destiny USA, Lights on the Lake
Clean room, pleasant staff, indoor pool, shuttle to Destiny, nice breakfast, game area for kids
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Jan-2015
Pros: It was close to the highway.
Location: The restaurant across the street was good for dinner.
It was a good place to stop for a night. The kids liked the pool.