Ratings based on 1,268 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 20-Oct-2014
Hotel was clean room satisfactory but soundproofing not good could hear people above using their washroom
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2014
Very nice hotel, reasonable rates, clean rooms, friendly staff and a great continental breakfast. Who could ask for more!
5 out of 5
Recommended
for Everyone
by A verified traveller from Revere, MA

Nice hotel close to Mall and SU

Posted 14-Oct-2014
Very clean hotel and extremely nice staff. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Excellent location, right off I-81 super easy.

Posted 13-Oct-2014
Pros: location was excellent
Cons: amenities could be improved
Location: awesome location
Hotel staff were great. Room was bigger than expected. Pool is small but kids loved it regardless. Not the newest but everything was clean and comfortable.
2 out of 5
by A verified traveller

Posted 13-Oct-2014
Cons: The beds should have thicker blankets. The existing bedding was a sheet and very thin blanket. The bathroom wash and hand towels were very worn.
My room at the Inn was fairly clean but, the bathroom was not very clean and the towels were thin and worn out. The complimentary breakfast was basic but there was not enough fresh coffee - refills took a long time.
2 out of 5
by A verified traveller from orleans, on

Cdn Visitor

Posted 6-Oct-2014
Pros: Free wifi! Updated bathroom.
Cons: More attention to detail,,,,reference cleaning! No mattress covers on bed!
Location: Location close to Syracuse Airport, Destiny Mall and other shopping.
Stayed overnight from a late flight. Check in was effortless and Hotel Staff pleasant and gave directions to our room and advised of complimentary breakfast. It was a welcome surprise to see the updated bathroom and complimentary toiletries. Unfortunately, when went to get i to bed......i found two very large black stains on the sheets and noticed that the sheets and pillow cases we're all yellowing and very old. in addition,,,,the bed shirt was all tipsy turvy,,,not put on straight...and very messy. Also, more attention to detail on floors, baseboard, etc. Unfortunately, they have lots a customer.
5 out of 5
Recommended
for Everyone
by A verified traveller

very nice hotel and staff

Posted 6-Oct-2014
Pros: cleanliness
Cons: No refrigerator in room or microwave, most hotels have these. Just a bike and treadmill in fitness room needs some weights. Pool could be bigger.
Location: Very good location.
Very clean, no tattoos or body piercing on staff. Everything laid out including coffee maker in the room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Sep-2014
I liked that they served free breakfast in the AM!
3 out of 5
Recommended
for Everyone
by A verified traveller from Curitiba, Brazil

Ok Hotel, a bit off the city

Posted 23-Sep-2014
Pros: Clean, nice bed, location close to the mall and city center by car
Cons: The breakfast needs to be more organized.
Location: You will need a car for everything.
Ok hotel for a night or two, a bit outside the city, so you will need a car for everything. The complimentary breakfast was a bit if a mess as there were not enough room for everybody, old buttermilk biscuits, run out of coffee and nobody would refill...
4 out of 5
Recommended
for Everyone
by A verified traveller from Williamsville, NY

Convenient, Clean, And Bargain Priced

Posted 21-Sep-2014
Pros: Clean room, King bed, modern bathroom.
Cons: Room should have had a mini fridge, two additional bath towels, and a better breakfast.
Location: Convenient, right by NYS Thruway & easy access to downtown & Destiny Mall.
Right by the NYS Thruway, with easy access to downtown Syracuse. Clean room, King bed, modern bathroom.