Ratings based on 1,480 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Close to 81

Posted 29-Jul-2015
Pros: It was so close to 81 and clean and comfortable.
Cons: none
Location: Many restaurants and close to Destiny USA
Nice hotel, clean room and great staff! Quiet place and close to 81.
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Great hotel

Posted 25-Jul-2015
Clean, great shuttle service, good breakfast, super friendly staff, great location, easy on and off 81, safe,.....will definitely be back!
Comment from Hotel Management
30-Jul-2015 by Johnathan, Hotel Management
Thank you so much for your positive feedback. We appreciate it!
5 out of 5
Recommended
for Families
by A verified traveller from ottawa

it is good stay

Posted 16-Jul-2015
Pros: all in all it was nice to stay in the hotel.
Cons: after renovation, it would be very good.
Location: it was clean to my destination (destiny mall)
it was nice to stay at this hotel except I was charged with NCD $ 31.94 and the staff said it be returned to my account which did not happen until now.
Comment from Hotel Management
30-Jul-2015 by Johnathan, Hotel Management
Thank you for your comments. Sorry about the confusion with the charge. Glad it was taken care of quick. Come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jul-2015
Currently undergoing renovation; will be very nice upon completion. New equipment in exercise room, indoor pool, great staff. Overall a very good experience.
Comment from Hotel Management
30-Jul-2015 by Johnathan, Hotel Management
Thank you so much for the positive feedback. We appreciate you taking time to recognize our investment in the hotel with the renovation. We are looking forward to completion.
2 out of 5
by A verified traveller from Avon Lake OH

Wait to come

Posted 1-Jul-2015
The hotel is in the middle of remodelling. It should be nice when it is done. The staff is friendly and helpful but our room was in the old part and just so so. Their restaurant is supposed to reopen. It is close to Destiny Outlet mall
Comment from Hotel Management
30-Jul-2015 by Johnathan, Hotel Management
We appreciate your time and comments. We are working to complete the renovations as quick as possible. We do have new rooms open on the top floor. Our construction crews are only here certain hours of the day as not disturb guests of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Ontario, Canada

A very nice hotel

Posted 28-Jun-2015
A very nice hotel...currently under renovations...should be even better when they are complete. The staff was pleasant. The breakfast was substantial. Parking is convenient. We would recommend this hotel.
Comment from Hotel Management
30-Jun-2015 by Johnathan, Hotel Management
Thank you for the feedback - I am glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from Brockville Ontario.

Hotel close to Destiny USA. Great value

Posted 21-Jun-2015
This hotel is currently under some serious renovations. But everything is still accessible. Looks like they are building a great gym. For the price it was clean quiet and would recommend it for anyone traveling or teams playing events in the area.
Comment from Hotel Management
1-Jul-2015 by Johnathan, Hotel Management
Thank you for your feedback! We are very excited to have a great new fitness center with the most modern fitness equipment available
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2015
Pros: will look much better when it is renovated
Cons: renovations
Location: good location
The hotel is being renovated - this should have been stated on the hotel site
Comment from Hotel Management
1-Jul-2015 by Johnathan, Hotel Management
Thank you for your rating - we are working hard to get the renovations complete for a much better guest experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2015
Pros: Variety of breakfast options and large size rooms
Cons: Refrigerators in all rooms
Excellent experience! The staff was friendly and helpful. It was a very nice hotel and once renovations are complete it will be even better. The room was quite large and was quiet all night. The breakfast was great with several non-dairy and gluten free options. It was great that the entire family could enjoy the breakfast even members with dietary restrictions.
Comment from Hotel Management
1-Jul-2015 by Johnathan, Hotel Management
Thank you for your great feedback. We are happy to offer the added breakfast items - we recognize that not everyone can have the same things and we are happy to be able to offer a selection. Look forward to your return visit!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice place

Posted 17-Jun-2015
We loved the breakfast and the warm pool. The room was big. The hotel was in the process of a renovation so it was a bit messy but what has been done so far looks beautiful. Great price too.
Comment from Hotel Management
21-Jun-2015 by johnathan, Hotel Management
Thank you for your review. We too are excited for the renovation and are looking forward to the many new amenities that our property will offer. We look forward to your return!