Ratings based on 1,335 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Value

Posted 16-Dec-2014
Pros: I love the location which is so close to Destiny USA. It was clean, and the staff was extremely friendly.
Cons: I would like the bar back.
I love staying here. They have done some great improvements and are planning on doing even more. It was a great price and the complimentary breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, Canada

Close to Destiny Mall and still not far outlets

Posted 1-Dec-2014
Pros: Hotel staff and location.
Cons: Coffee
Location: Destiny Mall and Waterloo Premium Outlets
Hotel breakfast was good, but coffee could use some improvement. Close to shopping centre and outlets. Hotel staff were super friendly and helpful. Too busy to try out the pool.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ontario, canada

Nice , close to shopping and easy to get too.

Posted 30-Nov-2014
Friendly staff, clean room. Close to restaurants and shopping centers. Hotel needs more luggage carts though.
5 out of 5
Recommended
for Families
by A verified travellerfrom CT

Lots of room!

Posted 30-Nov-2014
We had 4 people in a double queen room and found it to gave plenty of space and was nicely decorated! Everything about the room was very satisfactory!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice motel close to Route 81 and the airport

Posted 25-Nov-2014
Pros: Clean, close to airport, inexpensive
Cons: It would be nice if there was a little shop there, but they did have hot coffee/tea available all night long!
Clean, quiet. Front desk staff very nice and helpful. Nice indoor pool. Just wish there was still a restaurant on the premises
2 out of 5
by A verified travellerfrom Watertown, NY

scuzzy

Posted 24-Nov-2014
Pros: Close to the interstate
Cons: too many items to list
Location: n/a
room was dim, dirty and uncomfortable. Cobwebs on the ceiling, dirt on the carpet, looked like the vacuum never saw that room. Vents on the air conditioner caked with dust and dirt. Just an overall disgusting experience.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Convenient location, good value

Posted 23-Nov-2014
Hotel staff was excellent; friendly and helpful. Shuttle service is excellent. Hotel room is a little tired. Beds/pillows are not new. Room was clean and well services. It should be noted that there is no longer a restaurant attached. We were hoping to eat on site (so no one had to drive) but for nd out upon checkin that Carnegies moved out 6 weeks before our stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

pres de tout

Posted 21-Nov-2014
Pros: proche de tout
Cons: pas de tapis dans les chambres
premiere fois a Syracuse,beaucoup de choses a faire et voir
3 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

Posted 20-Nov-2014
Hotel is convenient, close to 81 and 90. Near Destiny USA. Family friendly. It's very dated. Restaurants near by.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2014
The staff was friendly and the shuttle service was great.