Ratings based on 1,439 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Location: shop golf
I have stayed at this hotel before and have been quite pleased/comfortable with the experience. The only reason I have rated low on the hotel facilities, condition is because this hotel was under construction. It would have been nice to know prior to booking that renovations were being done, and that the usual "night entertainment" would not be booked due to the renovations. This will not inhibit my staying here again, this is a yearly trip I go on with friends, and I am looking forward to next year to see how it looks with the renos complete.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Belleville Ontario Canada

Posted 23-May-2015
Hotel was very very outdated. Also under construction which I wasnt told about when I phoned. There was no resteraunt or spa. Staff very friendly, housekeeping could of taken a little more time. Location was great, easy to get to and close to Destiny Mall.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gatineau, QC

Very nice and clean hotel in a great location

Posted 20-May-2015
Pros: Cleanliness and location.
Cons: The pool could use a little work and maybe a litlle extra chlorine to be more attractive.
The hotel is very nice, clean and conveniently located near Destiny USA. The staff are very friendly and the rooms are very nice and comfortable. The pool seemed to need a little work though as the water did not seem perfectly clean. I was enough to turn me away but if you don't care about the pool and want a very nice comfortable stay, I recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Helpful staff. Good people. Great hotel.

Posted 19-May-2015
Helpful staff. Good people. Great hotel. Would like to stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Clarington, ON

Nice hotel, next to I81

Posted 13-May-2015
Pros: Very clean, exercise room, breakfast included.
Location: Close to highway, Denny's, Destiny USA
We found the hotel quite comfortable, and the staff very accommodating. We went to Syracuse, for a shopping trip, and chose the hotel for it's convenient proximity to Destiny USA. The hotel is very reasonably priced, as it includes a buffet breakfast. Unfortunately, the exchange rate on the Canadian dollar is horrible. This makes it difficult to justify cross border shopping. Hopefully oil will soar over the next few years, and we can return. We will certainly stay at this hotel again, once our dollar is closer to par.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel for the Price

Posted 9-May-2015
Pros: Spacious room and good beds.
It was as described in previous reviews that I read. Good breakfast and location for one night. I will recommend to others. Room was spacious and clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom West Springfield, Ma

Completely elated!

Posted 4-May-2015
My husband and I decided to take a trip and do some things on or budget list. We drive all the way to Canada and on our way back down we planned on visiting the Boxing Hall of Fame. Maplewood was the hotel we chose to stay at on our second leg of our trip. Boy were we happy at how clean, comfortable, and well received we were. Unfortunately Canada was a huge disappointment!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
Nice, comfortable place. Easy to get to off of the highway. Free wifi and hot breakfast are a bonus! And there is plenty of parking! One thing that I would change are the lumpy pillows! Other than that, it is a nice place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2015
Minor annoyance with the hotel clerk being on the phone, but otherwise no problems.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2015
It was very nice to have free shuttle service to and from anywhere within a 5 mile radius of the hotel! The staff were all very helpful and pleasant. Room was clean and comfortable bed and pillows. Wish the restaurant was not out of business but shuttle service was helpful to get us out to estuary the for dinner.