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Reviews of Hotel Sorella Luna Siracusa

3 out of 5
Hotel Sorella Luna Siracusa
Via Francesco Crispi 23, Syracuse, SR

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Only reason i stated here was cause i needed a parking spot for my car, and guess what, you just park on the street, i do not call that a proper parking when the hotel states free parking included. The staff where great though, location is not.
Stayed 2 nights in Aug 2018

10/10 Excellent

MI, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
A charming hotel that is well-located for Ortigia. On street parking right outside and we always managed to find a space. Stayed three nights here in a spacious room with high ceilings, at the front of the hotel. Breakfast was good, served on the shady roof terrace. The only downside is the aircon struggled with such a large room, so it was hot at night. Would go back though, a nice hotel.
Stayed 3 nights in Jul 2017
Response from aldo on Aug 7, 2017
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi! Thank you for staying at our facility. Your comment is very important to us!

6/10 Okay

Mark

Disliked: Room comfort
Good location but bring a torch!
Bedroom was huge with massive roof beams. The downside was that it was painted a rather dark blue and the lighting was totally inadequate. Couldn't read unless you held your book right next to the light - honest. Quite depressing and no chairs in room either. Should have complained really but there for one night only. Breakfast and staff good. There is no private parking, only nonreservable street parking, which was very busy. Parked in side street ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, staff excellent , the shower itself was our only problem very small

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Louis, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel were friendly and very helpful. they helped us park our car (only a couple spaces available) and even carried our suitcases up the stairs to our room. The terrace was so nice for breakfast. Room was adequate in size and comfortable. It looked right on the street, but with the windows closed we had no problems with noise (air conditioning was good).

6/10 Okay

Jack, Los Angeles, CA

Liked: Cleanliness
Disliked: Property conditions & facilities
Doable, but not quite worth the price.
Slightly disappointing in various little ways, making me wish I had tried my luck someplace else, even for a bit more money. You can't access wifi unless you are in the lobby, the rooms have uninviting lighting/floors, etc. If it were 20€ less per night I'd say it was worth it.

4/10 Poor

Kumudhini, UK

Disliked: Staff & service, property conditions & facilities
Not worth for the money!
Old style room, no curtains. Room was clean. No microwave and kitchen is only opened for breakfast. We didn't have a proper tea for the 5 days of our stay!

8/10 Good

Haolan, Shanghai

Liked: Cleanliness, staff & service, room comfort
Convenient location for sightseeing and rest
It's close to the train station and has free parking over night area. Very good for us to get rest after couple days of traveling. Also very convenient to visit two parts of attractions: 25 minutes walk to archeological park and 15 minutes walk to ortygia.

10/10 Excellent

Stephen, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly hotel
This was just right for us three siblings. Reasonably priced, comfortable, friendly and with easy parking outside for our hired car. There was a ten minute walk to the main sites in Ortigia, but with restaurants nearby. Fully merits three stars.

8/10 Good

john, Biddulph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for a short break in Syracuse
A good basic city-break hotel, close to the train station and a short walk from the major sites of interest

6/10 Okay

Silvana, Thornhill

Liked: Staff & service
No frills hotel,adequate but tired .Avoid Syracuse
Average, The shower is very, very , very small. Very tired hotel. Avoid Syracuse, do not waste your time in Syracuse. The city is a dump. Not worth going there because of Ortygia. Not much in Ortygia, do yourself a favour avoid the city and go somewhere more beautiful in Sicily.

6/10 Okay

David, Hove

Liked: Cleanliness, staff & service, room comfort
Convenient and clean
Great location for access to the railway station and only a 20 minute walk to Ortegyia for sightseeing, bars and restaurants and 20 minute walk to the Archeological Park. Hotel will not set your pulse racing but absolutely nothing wrong with it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carol, San Antonio, Texas

Liked: Cleanliness, staff & service
Inexpensive, close to train station
It was nice that the hotel was close to the train station as I arrived after dark and left on an early train. The neighborhood is mostly hardware stores, but safe. It's some distance from the sights on Ortygia Island, but it's equidistant from the other sights in Neopolis (ruins and museums). The room was fairly basic, and the bed was very firm, but everything was clean and the breakfast was OK. Rooms are one flight up, no elevator, but the staff helped with my large suitcase.

10/10 Excellent

bond vagabond, ottawa canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of everything
This is an very good basic hotel. Breakfast was great and one of the best americano coffee. Great value for money. Wi-Fi is weak in rooms.

10/10 Excellent

Dan Dowling, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorella Vacation
This hotel was a good choice as the location was good for getting around to all of the sites. The breakfast was European, but much better than most, so I was off to a good start for morning siteseeing after ham, 2 helpings, various sweet rolls, and cheese. The staff was very helpful and friendly and I'd certainly go there again if I ever go back to Saricuse.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

B, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For the price, this hotel is hard to beat. Staff are friendly and efficient, rooms are clean and comfortable (even if not refurbished for a while) and hotel is in a relatively quiet location. A/c worked will, and typical continental breakfast was very good. There was parking available in the street outside the hotel (which was free). The hotel is about 10 mins flat walk to Ortygia (which is a real highlight of Sicily), and 15 mins to the archeological park. Location is not "pretty", but for the price it is great.

10/10 Excellent

Lauren, Naples, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean hotel!
This hotel was a great choice! It was right near the train station for easy transportation, and a short walk from Ortygia island, so we could see all the sights, but ALSO not get caught up in traffic! Room was very clean and staff was polite and accommodating. Air conditioning worked very well, beds were comfortable, and breakfast was included. If I go back to Siracusa, I will definitely stay at this hotel again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a Family one
Excellent Stay & Quality. The rooms were calm and the location is very near to all museums and Ortygia.

10/10 Excellent

Narendra, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good B&B
Staff was very helpful.Spoke little English. Reception is covered 24hrs. Family run very good quality B&B.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sorella Luna - very satisfied for it price
The Hotel s beatifull !!!

10/10 Excellent

Sarah, Swindon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great character hotel
This was a lovely hotel with lots of character. Our room had wooden beams in the ceiling and a balcony overlooking the street. Breakfast was a small buffet served on the terrace. The hotel is situated around a 10 minute walk from Ortigia and a 20 minute walk from the amphitheatre. Street parking is available outside. We really enjoyed our stay in this small hotel.

4/10 Poor

barruel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Assez vétuste
Etat général vieillot, de très gros travaux dans la rue d'accès toute défoncée. Chaines TV toutes italiennes.
Stayed 2 nights in Feb 2020

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Ann Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hjälpsam och trevlig personal. Tyvärr ingen hiss. Helt ok rum. Bra frukost.
Stayed 2 nights in Apr 2019
Response from aldo on Jul 4, 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from ALDO on Nov 15, 2018
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Lorenzo, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palazzo d'epoca ben posizionato
A metà strada tra il centro di Ortigia e il Teatro greco, quasi affianco alla stazione ferroviaria, la posizione è strategica per andare in spiaggia in 15 minuti con il simpatico trenino, per vivere la vita notturna di Ortigia e per assistere alle rappresentazioni del Teatro greco. Ottima la colazione nell'ampio terrazzo.
Stayed 7 nights in May 2018
Response from info on Jun 10, 2018
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!

10/10 Excellent

Stefano, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura. Molto curata e pulita. Personale gentile. Posizionato strategicamente sia per il mare che per il teatro greco di Siracusa.
Stayed 2 nights in Jul 2017
Response from info on Jul 19, 2017
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
오래 된 건물의 앤틱 호텔
오래된 건물의 호텔은 좀 불편하였지만 특이한 분위기를 느낄 수 있었습니다 나이 드신 주인의 친절함이 고마웠고 아침식사도 무난했습니다 엘리베이터가 없어 걱정했는데 직원이 백을 올려다 주어 고마웠습니다

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Personale gentile e cordiale

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Praktische Lösung für einen kurzen Aufenthalt.

8/10 Good

cristian, toscana

Liked: Cleanliness
buon hotel
hotel in buona posizione buona la colazione e pure la pulizia recption all altezza unico neo un po da riammodernare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel per visitare tutta Siracusa
L'hotel è decisamente buono. Le camere sono ampie, dotate di bellissimo mobilio e ben corredate. La terrazza della colazione è molto bella e la colazione è buona...anche se forse era lecito aspettarsi qualcosina di più. Piccoli "nei" sono la mancanza di un ascensore e la reception veramente minuscola. Per il resto, tutto considerato, è sicuramente un albergo consigliabile per visitare ogni parte di Siracusa. La posizione è centrale rispetto sia a Ortigia che al parco archeologico, entrambi raggiungibili a piedi. Nelle vicinanze ci sono anche le fermate delle navette che raggiungono in brevissimo tempo i due siti. Consigliato!

8/10 Good

osvaldo, sao paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
serviço correto falta estacionamento (carro na rua)

8/10 Good

Eduard, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
El chico de la recepción fue amabilísimo. En 15 minutos a pie se llega a Ortigia. Hace 1 año estuve y volví a elegirlo.

6/10 Okay

Audrey, Paris

Séjour correct , chambres côté rue bruyantes par le passage des voitures , la hauteur des plafonds augmente considérablement la résonance des bruits de couloir . Terrasse de petit déjeuner agréable , un jus d'orange pressé serait bien plus agréable . Idéalement situé pour visiter Syracuse .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo hotel al centro
È un hotel ottimo poiché è vicino a tanti punti di interesse sia per business e sia per turismo.

10/10 Excellent

FEDERICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, y muy céntrico.
Estuvimos muy bien en este hotel, con una decoración muy bien cuidada, todo en madera. Los techos altos son un acierto. El desayuno excelente, y el personal, magnífico.

8/10 Good

Rafael, Béziers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel
Bon hôtel, assez bien placé pour partir à pied visiter la ville! un personnel sympathique! Un petit déjeuner très bon et très varié!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visite de Syracuse
Idéalement situé pour visiter Syracuse à pied. La chambre est spacieuse, mais la salle de bain est petite. La connexion Wi-fi est bonne dans les espaces communs. La terrasse pour le petit déjeuner est sympathique et ce dernier est bon.

10/10 Excellent

YUKO, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バスターミナル・駅に近く便利
夜に列車で駅に着き、翌日はバスでパレルモまで移動した私たちには最高のロケーションでした。部屋も清潔です。また、スタッフも感じが良く親切です。朝食もカフェ・クロワッサンやパン、フルーツ、等十分でした。またシラクーサを訪れる機会があったら、このホテルに泊まります。

8/10 Good

Laura, Paris

Liked: Cleanliness, room comfort
Hôtel pratique et convenable
Points positifs: -Bien situé à 15min du centre historique. -Petit déjeuner très convenable (+terrasse agréable) -Possibilité de laisser la voiture dans la rue de l'hôtel sans problème (et gratuitement) Points négatifs: -Difficultés à échanger avec le personnel qui ne parle pas anglais -Chambres un peu "vieillottes"

6/10 Okay

Roelof, Rotterdam

Liked: Cleanliness, staff & service
prettig verblijf
Aardig vriendelijk personeel, goed ontbijt, groot gezamenlijk terras. goed werkende airco ( is ook wel nodig het was bloed heet in het hotel zelf) kamer was goed onderhouden en de bedden waren prima . kortom prima voor verblijf van 2 nachten.

8/10 Good

tre amiche, c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralissimo e comodissimo
Ottima accoglienza, cortesia e attenzione. ottima la colazione

10/10 Excellent

Thierry, Les Roches de Condrieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Personnel de service très serviable. Chambre très confortable et spacieuse. Petit déjeuner buffet , très copieux et très bon. Hôtel très bien situé pour visiter à pied. Place de parking gratuite devant l'hôtel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
OK hotel outside the city center
This hotel is OK. Welcome was a bit strange, since the owner only sits in his chair and lets everyone else do the tasks. The staff is not always helpful, I believe they don't see that as their job. The room was clean and comfortable, although one AC was broken and their were only tiny windows high on the walls. The breakfast was fine, they have there own terrace which is great. The one guy that helped us seems to be working all the time and really doing his best to make sure we had everything we needed. The hotel is only 10 minutes away from Ortygia, which is a good walk after a nice diner. You are able to enjoy the touristic island while retreating to your hotel in a quiet area.