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Reviews of Hampton Inn Sweetwater

2.5 out of 5
Hampton Inn Sweetwater
302 Se Georgia Ave, Sweetwater, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 266 out of 487 reviews" "
Rating 8 - Good. 107 out of 487 reviews" "
Rating 6 - Okay. 63 out of 487 reviews" "
Rating 4 - Poor. 26 out of 487 reviews" "
Rating 2 - Terrible. 25 out of 487 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

KATHERINE

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha

Travelled with family
Wonderful staff!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Charay L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when we go visit my momma my only real complaint is i have severe asthma and the ac filters were so old and filled with dust. I did take care of that myself and i know they would have if i called the front desk there staff is by far some of the friendliest staff i have met in a hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jane

Travelled with family
Liked: Amenities
Good location, easy check in. Our room needed some updates. Paint in bathroom was peeling bad. Toilet was stained and wouldnt shut off. Door to bathroom had a large crack when you shut the door it did not fit into the door jam so you couldnt lock the bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were very welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the quick and courteous check-in. Parking was excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Vicki

Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Stayed 2 nights in Nov 2023

4/10 Poor

Tomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This location seemed a bit run down and neglected. The toilet and faucet had rust stains and calcium build up. Bathroom walls were dirty. Carpets in hallways had stains and mud. Room had a mildew smell. Not at all what I was expecting from Hampton/Hilton. Corporate might want to do a surprise inspection, and then have a visit with the franchisee. On a positive note - the staff was super friendly and helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Stayed 1 night in Nov 2023

6/10 Okay

Gail

Stayed 1 night in Oct 2023

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Janet, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. Great dinner recommendation and was able to accommodate a slightly early checkin. The property is good and the staff does a nice job keeping it clean, etc., but there was some stuff that was a bit outdated. For example, there were a shortage of outlets, and several of them didn’t work. It’s a small thing, but so much is electronic based these days, it’s good to know. Otherwise, I’d say this is the place to stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible fan noise in air conditioning
Every time the fan kicked on which was every 30 minutes all night it was really loud! Woke us up all night long!
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Luz

Stayed 1 night in Sep 2023

10/10 Excellent

Vicki

Travelled with partner
Liked: Amenities
King size bed was SO comfortable!
Stayed 2 nights in Aug 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop
Nice Hotel with friendly staff. It was a nice stop over. We checked in late and was on the road again early but it was a good night rest with a good shower and the was was excellent.
Stayed 1 night in Jun 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Anna

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
The Hampton Inn at Sweetwater is great to stop at for the night if you are traveling, however, I would like to point out that the Expedia page says they are pet friendly to which they are not. They have a sign that says no pets allowed unless it is a service animal. Otherwise, the hotel was very clean but their policy for only cleaning a room when its requested (not automatically everyday) is iffy because our room wasn't fully cleaned in the bathroom.
Stayed 1 night in Jul 2023

6/10 Okay

Ashley

Travelled with family
Disliked: Cleanliness
Bad pool
The pool was nasty 🤮. Take better print in your hotel , when you have family’s that come to your hotel and that might be their only vacation and to get into that pool and hot tub is all they have … man very disappointed ☹️. Breakfast was great
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised to see the shampoo, conditioner, and body wash bottles on the shower wall! Good idea and great products!
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel
The place was a filthpit. Bugs in the room and bathroom. Bug leg on the bed. Fire alarm strobs were flashing our entire stay. The check in employee tried to be funny but was obnoxious. Fitness room was like a sauna and was out of wipes to wipe down the filty equipment. Filthy place.
Stayed 1 night in Jul 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
No power, couldn't check in
Stayed 1 night in Jun 2023

4/10 Poor

Janel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The door to our room merry fully latched. HUGE safety issue. Then the AC until flooded the floor near bed so wonderful odor. The bathroom toliet was also running and broken so that topped it off. Overall staff was kind but unhelpful in any changes. Never stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice overnight hotel for our layover. The young man who was at the concierge is very professional and friendly. He should be commended for his excellent work.
Stayed 1 night in Jun 2023

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I only spent the night at the hotel, which was nice and clean. I made a mistake in booking, and the lady at the front desk took care of my problem immediately. Breakfast the following day was delicious, and they had staff constantly picking up trash and cleaning the area. I am thrilled with my stay, and if I ever need to, I will buy again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Elba

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The toilet was disgusting. Had a big yellow stain around the bowl. The bathroom floor was dirty and the air vent was filthy.
Stayed 1 night in May 2023

2/10 Terrible

Caro

Stayed 3 nights in Apr 2023

10/10 Excellent

Shana

Stayed 1 night in Apr 2023

10/10 Excellent

Vicki

Stayed 1 night in Apr 2023

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Staff was very friendly. Air conditioning/heat was broken so we woke up at 4:30am with the room at 57 degrees.
Stayed 2 nights in Mar 2023

10/10 Excellent

Marilyn K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Amenities
Fitness center was extremely warm
Stayed 1 night in Mar 2023

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Scott

Business traveller
Disliked: Cleanliness, property conditions & facilities
Could be better
Water left in the ice bucket and TV was unworkable..
Stayed 1 night in Feb 2023

2/10 Terrible

Doug

Travelled with partner
Expedia messed up my reservation. The property was fine Expedia was mot
Stayed 1 night in Feb 2023

2/10 Terrible

Greg

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs work
they moved us three times before we found a room that the A/C and refrigerator both worked. This hotel needs to be updated wall paper was spliced and coming off the wall. The staff was excellent but the hotel needs work we won't stay here again.
Stayed 1 night in Feb 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch for your Honor points on all your rooms.
Hotel was too warm everywhere, had to run ac to cool room down to sleep. Honors rewards were an issue as one clerk said I couldn't get the points on the other 4 rooms I purchased, but another clerk next day fixed them all for me.
Stayed 3 nights in Jan 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs some touchup but overall a pleasant experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Royce

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great.
Stayed 1 night in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk, Caleb, was great. Friendly, helpful and humorous.
Stayed 1 night in Dec 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Callen at the desk was terrific.
Stayed 1 night in Dec 2022

4/10 Poor

Vicki

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room cleaning could be better. Trash under bed, toilet not clean.

10/10 Excellent

Gail

Stayed 1 night in Dec 2022