Note fondée sur 300 évaluations vérifiées
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Pity
Publié le 11 juin 2023 sur HotelsDisrespectful management attitude
par un voyageur vérifié
Very disappointing management attitude
Publié le 9 juin 2023 sur HotelsBooked 15 rooms for 3 nights for our golfing trip.
Transmitted rooming list to the hotel 5 weeks ahead of our trip but they forgot to transfer to the reception which meant that 2 guests where not listed and one room was missing !!!
There was only one basic lodge room left which was their worst room as it was only 10 yards from the main road. In short, I was downgraded from a suite to the worst room of the hotel.
The next morning they found out that our 15th room was finally available and was not used.
The hotel manager did not want to admit for all the mistakes and this was very disappointing in terms of customer service. I paid the full price of 3 suites, 1 twin and 11 deluxe double rooms although I spent the night in the cheapest room because of their mistakes.
We will certainly not be returning to this hotel next year for our golfing trip in Woking !
par un voyageur vérifié
Publié le 24 avr. 2021
ideally located
super quiet
very friendly and great welcoming
par un voyageur vérifié
Publié le 2 mars 2019
par un voyageur vérifié
Publié le 23 avr. 2024
Staff members friendly and helpful. Lovely location beautiful surroundings well kept gardens.
par un voyageur vérifié
Publié le 20 mars 2024
par un voyageur vérifié
Publié le 16 janv. 2024
Room always cold especially at night.
par un voyageur vérifié
Publié le 10 janv. 2024 sur Hotels
par un voyageur vérifié
Publié le 3 janv. 2024
par un voyageur vérifié
Fine for one night
Publié le 1 janv. 2024 sur HotelsStay was pleasant but not outstanding. The room doesnt reflect the main hotel but was fine for a one night stay. Lodge room was reasonably comfortable but bathroom is in need of a revamp and carpet was badly marked. Noise from adjoining room's bathroom very loud.
