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Bekizaar Hotel Surabaya – Avis

3 out of 5
Bekizaar Hotel Surabaya
Jl. Basuki Rahmat No.15, Surabaya, East Java

Avis

7,8

Bien

Note de 10 – Excellent, d’après 10 avis sur 34." "
Note de 8 – Bien, d’après 8 avis sur 34." "
Note de 6 – Acceptable, d’après 16 avis sur 34." "
Note de 4 – Médiocre, d’après 0 avis sur 34." "
Note de 2 – Terrible, d’après 0 avis sur 34." "

7,4/10

Propreté

7,8/10

Service et personnel

8,0/10

Commodités

7,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

isti

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Akhmad

Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Rekomended
Cocok untuk perjalanan bisnis. Berada di Pusat KOTA. Hanya perlu peningkatan di menu sarapan.
Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Akhmad

Séjour de 1 nuit en octobre 2022

8/10 – Bien

chaki, Japan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
チェックインがいつでもできるので非常に便利。スタッフの対応もとても良い。大型ショッピングモールが目の前にある。価格以上の良さがあります。
Séjour de 1 nuit en janvier 2020
Zainul Afandi (GM) a répondu le 4 févr. 2020
Dear Mr/Mrs. Chaki Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
洗面台のところにドライヤー用のコンセントが欲しかったです。
Séjour de 1 nuit en octobre 2019
Zainul Afandi (General Manager) a répondu le 5 déc. 2019
Dear Mr/Mrs. Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is quite fine for a short stay. The rooms are extremely small, This is the only drawback to this property.
Séjour de 1 nuit en août 2019

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement
kamar sempit dan harusnya bisa lebih bersih
Séjour de 1 nuit en décembre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
An average rating overall..mall juz across the hotel&nearby to other malls...good for a short stay
Séjour de 2 nuits en novembre 2018
Ahmad Suroso a répondu le 14 nov. 2018
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Parth

Bekizaar
Good for short stay. Right in the middle of town. Great for walking around in the nearby streets
Séjour de 2 nuits en novembre 2017
Ahmad a répondu le 14 nov. 2018
Dear Parth, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Dofil, Jakarta

Common hotel such as other budget hotels
The best of this hotel is only because very close to the giant shopping mall of Surabaya
Séjour de 1 nuit en septembre 2017
Ahmad a répondu le 14 nov. 2018
Dear Dofil, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Ok
Near 24 hours fast food restaurants but very busy street night and day
Séjour de 2 nuits en août 2017
Ahmad a répondu le 14 nov. 2018
Dear Sir, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

8/10 – Bien

Muhammad

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2017

8/10 – Bien

Mel, IS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice!
Tempat strategis. Dekat dengan mall TP. Kamar bersih & nyaman. Kamar mandi bersih. Hanya saja lahan parkir sempit. But overall ok.
Séjour de 1 nuit en juillet 2017
Bekizaar Hotel Surabaya a répondu le 14 nov. 2018
Dear Mel, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

10/10 – Excellent

ROSLINA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
this hotel is located in front of big shopping mall. taxi is easily to get. friendly staff and food is ok
Dear Mrs. Roslina, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 – Acceptable

RUHAIZA

Great hotel
Room is good with lots of shops nearby
Dear Ruhaiza, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

6/10 – Acceptable

MATT, TOKYO

Points faibles : État et installations de l’hébergement, confort de la chambre
ロケーションは良い
メイン通りに面しているだけあり、夜遅くまで車の騒音は気になる。 シャワー室が小さく、カーテンなどで区切られていないので、一面水浸しになってしまう。 ただ、場所はショッピングセンターの目の前で活動しやすいので、アクセス重視の人にはオススメ。

6/10 – Acceptable

Voyageur vérifié

Points faibles : Service et personnel
Not recommended for business trip.
No wifi in room. Need go to lobby for wifi. Bad service for bell boy. No scale. Highly cost for transport to airport 1500baht.

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
It was close to my work but
It was just ok. The staff was nice. The location is convenient. The room was the minimal. But hey I was just there to sleep one night.
Zainul Afandi a répondu le 17 mars 2017
Dear Guest, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya Sincerely Zainul Afandi General Manager

10/10 – Excellent

Hilda, Jakarta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mantap
Sangat asyik menginap di Bekizaar, dekat dengan Tunjungan Plaza tinggal seberang jalan saja, pelayan hotel sangat ramah
Dear Hilda, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Astrid, Jayapura

Pelayanannya ramah
Hotel ini pas banget klo buat belanja krna berhadapan lgsg dgn Tunjungan Plasa dan samping Mcd.... Pelayanannya ramah,tmptnya bersih namun sayang kamarnya kecil banget,,tp lumayan lah klo buat backpaker
Dear Astrid, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Andi, Jakarta

Points forts : Propreté, service et personnel
near the tunjungan plaza, zangrandi and ranch market

6/10 – Acceptable

nikki

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Wijaya, singapore

Points forts : Service et personnel
hotel for short night
Stayed at this hotel for one night, the room is typical for business transit, small and only provide basic. Cleanliness of the room is ok, even though i still can feel dusty in the floor. Neighborhood is superb, directly opposite big shopping plaza. The negative for the hotel is no proper drop off lobby.
Dear Mr. Wijaya Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

ANDREW, Indonesia

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Small Room
Hotel is located in front of big shopping mall in Surabaya. Location is good but the room is very very small.
Dear Andrew, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

10/10 – Excellent

KAMARULZAMAN, kuala lumpur malaysia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
plessure stay
Good hotel, very near tunjungan plaza. Many taxis infront the hotel. Fast check in and the room is very clean. Centraly located in the city centre. The staffs are very helpful. Thank you for the coorperation.
Dear KamarulZaman, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

8/10 – Bien

Danny, Makassar

Reasonable price, good location
Good, it's just opposite the biggest shopping mal in Surabaya
Dear Danny, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

eliz, jakarta

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Dekat dengan tunjungan plaza
Bersih tapi tidak nyaman karna waktu itu ada renovasi gedung

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
double payment
my room was paid previously by others,but the receptionist demanded payment from me. please attention to Mr.Hery

10/10 – Excellent

afdal, malaysia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel near to the shopping mall
I stay in this hotel for 3 nights, it's really good n they always clean my room everyday, the staff really friendly. The accommodations really good..everything is good..
Zainul Afandi a répondu le 29 mars 2017
Dear Afdal, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Moch, surabaya

Points faibles : Service et personnel, confort de la chambre
small room
small room with great location

10/10 – Excellent

Jared, USA Florida

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
Great service, great location and the staff was the best,
Dear Jared, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager

6/10 – Acceptable

Fajar Sidik, Makassar

Points forts : Propreté
Pengalaman menginap
Sensasi 1 malam di Surabaya !
Dear Fajar Sidik, Thank you for taking the time out to share your experiences and feedback regarding your stay at Bekizaar Hotel Surabaya. We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Bekizaar Hotel Surabaya. Sincerely Zainul Afandi General Manager