Deluxe Apartment, 2 Bedrooms | Private kitchen
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Reviews of Horton Apartments

4 out of 5
Horton Apartments
1 Mungar Street, Maroochydore, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 249 reviews" "
Rating 8 - Good. 88 out of 249 reviews" "
Rating 6 - Okay. 29 out of 249 reviews" "
Rating 4 - Poor. 10 out of 249 reviews" "
Rating 2 - Terrible. 3 out of 249 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Shannan

Stayed 7 nights in Dec 2023

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location
Stayed 5 nights in Dec 2023

10/10 Excellent

Rachael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to shops , cafes and restaurants. Ple ty of room at the property. Enjoyable stay
Stayed 12 nights in Sep 2023

8/10 Good

Richard

Stayed 2 nights in Oct 2023

10/10 Excellent

C J

Stayed 1 night in Sep 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
- they allow smoking at the property and apparently everyone smokes here, you can’t open a window or use balcony due to smoke drift - noisey, there seems to be some questionable looking people who live in the complex, and the amount of noise they make all hours of the night is bizarre, loud music and yelling a lbs swearing at the top of their lungs not sure why - there are uneven surfaces and loose tiles which are very dangerous - they like to make the previous renter clean the kitchen etc all cups, cutlery and plates not clean properly and requires cleaning before use - terrible view of waste land - paper thin walls - not cheap - pay the extra $50 and stay at the other place you are considering, not sleeping for your entire stay is not worth any small amount of money you might save staying here. I won’t be staying at Norton apartments again
Stayed 3 nights in May 2023
Response from Horton Apartments on May 26, 2023
Thank you for the feedback you have provided for your stays at Horton. Whilst we understand that you will not stay with us again, we hope to rectify these issues for future guests.

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, we stayed during holidays and paid too $ for what was referred to as a deluxe room. The carpets had not even been vacuumed with food scraps all over the floor, plates and cutlery all had to be washed again as not clean either. There were no baking trays or the right utensils to cook food. Fry pans had cooked on filth, I spent hours cleaning the apartment so that it was sanitary for us to eat. Very rich that you have to pay a $300 bond and threatened with cleaning fees if the property isn’t left spotless when you leave. They don’t seem to employ cleaners and expect guests to clean the accommodation for them
Response from Horton Apartments on May 26, 2023
We appreciate your feedback and thank you for choosing to stay with us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Pleasant Comfortable Stay
Beautiful area with all amenities, nice apartment with amazing huge terrace, well equipped, good quality sets cutlery and crockery, good entertainment centre, clean dishwasher and utensils, comfortable beds and furniture. En-suite shower/bath only suitable for people shorter than 160 cm.
Stayed 3 nights in Apr 2023
Response from Jackie on May 23, 2023
Thank you for your feedback. We hope to see you next time you are on the Sunshine Coast, we can make sure you are in our 2 bedroom which has a separate show in the main bathroom.

6/10 Okay

Louise

Disliked: Amenities
Booking was for 2 Adults & 2 teenage children & was meant to be a queen size bed and 2 twin beds .But it was 2 queen size beds which was unsuitable
Stayed 1 night in Jan 2023
Response from Jackie on Jan 12, 2023
Hi Louise,We are sorry to hear your bedding request was not seen by our staff. Had you made us aware of this issue we could have resolved the matter for you during your stay. When bookings are made via third parties such as Wotif we often do not get all of your booking details. We hope in the future we can ensure you have a pleasant stay with us. Kind regards Jackie

10/10 Excellent

Bernadette

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
An excellent property.
Stayed 1 night in Oct 2022

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness
Overall it was a good stay. Great location and walking distance to shops and dining options. Room could do with a bit of upkeep. Light switch was faulty, tv in bedroom had terrible sound, shower was very pokey and light cover looked like it was going to fall off. No towels in room on arrival, this was promptly rectified with a call to the after-hours service.
Stayed 2 nights in Sep 2022

8/10 Good

Sophie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Accomodation was great. Unit was clean and tidy however we booked and paid for this room for the king beds and we only had queen beds.
Stayed 2 nights in Jul 2022

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to shops, no fuss with checking in and out. Love the layout design of the two bedroom
Stayed 2 nights in Jul 2022

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic large apartment well laid out with great amenities.
Stayed 2 nights in May 2022

8/10 Good

Peer

Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2022

8/10 Good

Bride

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The tv in the main bedroom didn’t work and there was old body wash on the tiles in the shower of the ensuite. Otherwise the property was wonderful and thoroughly enjoyed our stay.
Stayed 2 nights in Apr 2022

6/10 Okay

Mich

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Clean, well equipped, very quiet and comfortable
Very quiet and comfortable with easy access to our unit. Enjoyed our stay immensely.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and spacious.
I have stayed here many times over several years and the main reasons are the proximity to the Sunshine Plaza for shopping, groceries, cinema etc as well as the great pool. The apartments are always clean and reasonably stocked with kitchen items. There used to be a great view over the golf course but that has now gone and the land is being developed. No noise impact at the moment but there might be in the future. The one bedroom apartments don't have an oven but the two bedroom places do. Similarly, one bedrooms only have a shower over the bath but two bedrooms have a shower in the second bathroom. WiFi is good and the underground parking is easy although it can be a bit tight if you have a very large vehicle. Prices have risen in recent years but I am still drawn back. I do look at cheaper places each time but usually decide the benefits outweigh the cost.
Stayed 5 nights in Jan 2020
Response from Manager on Feb 4, 2020
Thank you for your kind review Glen. We hope to see you again soon. Best Wishes, from all the team at Horton Apartments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is heated to make swimming very refreshing. The BBQ area around the pool is fantastic. The secure car park allocated a double length car park so it was perfect for our car and JetSki.
Stayed 5 nights in Dec 2019
Response from Manager on Feb 4, 2020
Thank you for your review. We are so pleased you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Had a problem checking in when front desk not attended. Phone to call for access to key drop not working. If not had found resident who knew manager's unit number we would have been stuffed. Unit ok - not a lot of tea and coffee. Very basic but clean and tidy. Unfortunately no overhead fans and hate shower over bath!
Stayed 3 nights in Dec 2019
Response from Manager on Feb 4, 2020
Hi Peter, very sorry about your recent experience. We unfortunately had a Telstra outage on our telephone lines so the phone system wasn't working as it should. This was received ASAP. Thank you for staying with us.

6/10 Okay

S, Queensland

Travelled with family
Liked: Amenities
Air conditioning only in lounge area, no fans or aircon in bedrooms. Outdoor air-con unit very loud. Beds very hard. Shower head in main bathroom needs replacing.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Paul, Manager on Nov 26, 2019
Thank you very much for the review, we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent amenities at a reasonable rate
Stayed 2 nights in Nov 2019
Response from Paul, Manager on Nov 15, 2019
Thanks for the feedback, we hope to see you again soon. Regards, Horton Apartments

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment complex centrally located to Sunshine Plaza at eateries on Ocean Street. Great spot to stay.
Stayed 1 night in Nov 2019
Response from Paul, Manager on Nov 15, 2019
Thank you very much for the feedback, we do appreciate it.

10/10 Excellent

Biscuit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment with everything you need. Friendly staff highly recommend
Stayed 1 night in Oct 2019
Response from Paul, Manager on Nov 15, 2019
Thank you for taking the time to leave feedback, we do appreciate it.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located, close to all amenities & walking distance to both shops & the beach.
Stayed 2 nights in Oct 2019
Response from Paul, Manager on Nov 15, 2019
Thank for you your review, we really appreciate the feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Paul, Manager on Nov 15, 2019
Thank you for your feedback, we hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Paul, Manager on Nov 15, 2019
Thank you for your review, we hope to see you again

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Quite old , carpet need repair & clean Iron didn’t work
Stayed 1 night in Jul 2019
Response from Horton Apartments on Jul 30, 2019
Hi, Thank you for your feedback the above issues have been addressed for improved. Please note we have our reception team and after hours service who can be called throughout your stay to have any maintenance issues repaired immediately. Kind Regards, Horton Apartments Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Horton RESORT on Jul 31, 2019
Thank you for your wonderful feedback, we hope see you again. - Horton Apartments Team

4/10 Poor

Darryl

Disliked: Property conditions & facilities, room comfort
3 star at best
Needs a make over 3 star at best not impressed Over priced old style unit with construction 🚧 view
Stayed 1 night in Jun 2019
Response from Horton Apartments on Jul 8, 2019
Hi Darryl, Thank you for your feedback. We're sorry to hear that you we're disappointed with your stay. We have noted the above points and will have these addressed.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jun 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot
Very clean & comfortable. Will definitely stay again
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Excellent location Didn't like it is to noisy no face to face contact
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We didn't like the parking in visitors carpark. The spaces were to narrow.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location an unit was great as well Location Location Location Location Location
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Noisy
Construction works in the area at the time of stay made it a little noisy.
Stayed 14 nights in Feb 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat, clean, close to all local amenities. Would stay here again.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean property across the road from from a shopping plaza that has a coles etc
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently placed close to bus depot shops all amenities
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to everything , shops, movies, restaurants , great location
Stayed 2 nights in Jul 2018

4/10 Poor

Lynda, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible View for Price Paid
Fantastic property - spotlessly clean, friendly staff, beautiful unit in great location BUT the problem I have is the price paid to look over a building site. There is a huge construction site next door and that was our view. There was no mention of this when we booked. It was also rather noisy due to construction vehicles. The price asked for this unit is on par with units that have a sea view, therefore way too expensive with the construction site outlook.
Stayed 1 night in Jul 2018

10/10 Excellent

Sue, Dunedin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartment close to huge shopping mall
Walked into apartment and wow!! Two bedrooms, two bathrooms and almost bigger than our house at home. Very clean and tidy. Loved the layout, lots of balcony. Less than 5 minute walk to mall. Very reasonably priced too
Stayed 2 nights in Jun 2018