4 Bedroom Villa with Spa | Private spa tub

Reviews of Coolum at the Beach

3.5 out of 5
Coolum at the Beach
Cnr Margaret St & David Low Way, Coolum Beach, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 489 reviews" "
Rating 8 - Good. 165 out of 489 reviews" "
Rating 6 - Okay. 19 out of 489 reviews" "
Rating 4 - Poor. 8 out of 489 reviews" "
Rating 2 - Terrible. 2 out of 489 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Pippa

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Coolum at the Beach on Mar 18, 2024
Thanks Pippa, please let us know how we can improve your stay rating to 5 as nothing less than exceptional is what we strive for here, and are often complimented on. We look forward to hearing from you.

8/10 Good

Adele

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed in Building 1, the room was really nice, clean and the bed was super comfortable. My only complaint would be the room had a slight sewer smell when we walked in. I did mention this to reception when checking out and apparently it is a known problem with building 1.
Stayed 2 nights in Feb 2024
Response from Coolum at the Beach on Mar 8, 2024
Hi Adele, it’s great to read you enjoyed the room and the bed – we know that a comfy bed is important when away from home! The odour you mention was out of our control due to the amount of wet weather the region has experienced lately. We have engaged a plumber to attend to the issue. Thanks for your understanding and we hope to welcome you back one day.

8/10 Good

Michelle

Stayed 4 nights in Dec 2023
Response from Coolum at the Beach - Guest Relations on Jan 9, 2024
Thanks Michelle!

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Coolum at the Beach - Guest Relations on Jan 2, 2024
Thanks for sharing your 4/5 review score Lyn. We hope to welcome you back again one day soon.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location
Stayed 4 nights in Dec 2023
Response from Coolum at the Beach on Dec 14, 2023
Thank you Scott for your 5 star review It brings a smile to our faces! You are welcome again next time.

10/10 Excellent

Karen

Stayed 3 nights in Nov 2023
Response from Coolum at the Beach on Dec 14, 2023
Thanks Karen for your glowing 5 star review! We welcome you here again next time

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great value and in an excellent location.
Stayed 2 nights in Nov 2023
Response from Coolum at the Beach on Nov 17, 2023
Hi Nicole, thank you for leaving your 5 out of 5 rating and review. We appreciate you mentioning our great value for money and hope to welcome you back soon.

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Right near supermarket and not too far walk from centre of Coolum. 4 pools. Nice and quiet resort
Stayed 2 nights in Oct 2023
Response from Coolum at the Beach - Guest Relations on Nov 5, 2023
Thanks Sarah, fabulous to see you had a great stay with us recently. We look forward to welcoming you back again one day soon.

8/10 Good

Leanne

Liked: Cleanliness, property conditions & facilities
Overall property was really good. Only disappointing issue was the bed. So hard like sleeping on the floor
Stayed 2 nights in Oct 2023
Response from Coolum at the Beach - Guest Relations on Nov 5, 2023
Thanks for taking the time to share your valued feedback with us Leanne, We are sorry to see that the bed was not to your liking, but we do hope that you will choose to stay with us again next time you are in Coolum.

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Coolum at the Beach - Guest Relations on Oct 24, 2023
Thank you Kylie for sharing your 4/5 review score with us. We hope to welcome you again one day soon.

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Coolum at the Beach - Guest Relations on Oct 4, 2023
We are sorry to see you were only able to give us a 2/5 score John, but we appreciate all feedback and take the opportunity to improve all aspects of our guest experience.

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the Villas and it was excellent, everything you could ask for. Excellent pool facility and close walk to town and beach. Would recommend to others
Stayed 6 nights in Sep 2023
Response from Coolum at the Beach - Guest Relations on Sep 27, 2023
Hi Daniel, thanks for sharing your wonderful feedback, and we hope to see you again soon.

10/10 Excellent

Micah

Liked: Cleanliness, amenities, property conditions & facilities
Its just comfy the staff are nice. Theres nothing ibcould complain about if i was asked
Stayed 2 nights in Sep 2023
Response from Coolum at the Beach - Guest Relations on Sep 27, 2023
Thanks Micah! We hope that we can welcome you back again one day soon.

10/10 Excellent

Ivys Disability

Liked: Cleanliness, property conditions & facilities
Very Nice
Stayed 3 nights in Sep 2023
Response from Coolum at the Beach - Guest Relations on Sep 20, 2023
Thank you Ivy!

8/10 Good

Brian

Liked: Cleanliness, room comfort
Ok! Property was acceptable but room was dark needing lighting to be on all the time - Property could use a face lift with the bland cream colours outdated!
Stayed 3 nights in Aug 2023
Response from Coolum at the Beach - Guest Relations on Aug 30, 2023
Thanks for taking the time to share your valued feedback with us Brian. We will be sure to share this feedback with our management team. We do hope that we get to welcome you back again one day soon.

10/10 Excellent

Kaylene

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin with everything so close , beach , shopping , coastal walks ,all very easy to access Staff friendly - no complaints and would recommend as a place to stay
Stayed 2 nights in Aug 2023
Response from Coolum at the Beach - Guest Relations on Aug 30, 2023
Thank you so much Kaylene, we are so pleased you had a 5/5 stay with us recently and we look forward to seeing you again soon.

4/10 Poor

Therese

Stayed 2 nights in Aug 2023
Response from Coolum at the Beach - Guest Relations on Aug 30, 2023
Hi Therese, we are sorry to see that you have scored us so low. We always hope that our guests have the best experience they can, and we welcome you to contact us directly if you wish to discuss anything with us, or share further thoughts on how we can improve. We hope to hear from you soon.

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Coolum at the Beach - Guest Relations on Aug 2, 2023
We are so pleased you had a 5/5 stay with us recently Katherine, and we hope that you are planning on staying with us again soon.

10/10 Excellent

Ioana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that apartment and its facilities. It was a great apartment for our family.
Stayed 2 nights in Jul 2023
Response from Coolum at the Beach - Guest Relations on Aug 2, 2023
Thanks Ioana, we really appreciate you taking the time to share your great review with us and we look forward seeing you again one day soon.

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and modern accommodation. Friendly and helpful staff. Excellent location, so close to shops, restaurants and beach, all within walking distance. This was our second visit and definitely won’t be our last!
Stayed 4 nights in Jul 2023
Response from Coolum at the Beach - Guest Relations on Jul 19, 2023
Hi Annie, thanks for your wonderful review! We look forward to having you stay again soon.

10/10 Excellent

Clairw

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We loved how easy it was to walk everywhere. We didn’t use the car once! Great rooms for families. Would definitely stay again and recommend!!
Stayed 2 nights in Jul 2023
Response from Coolum at the Beach - Guest Relations on Jul 19, 2023
Thanks for sharing your wonderful review with us and we look forward to welcoming you back again one day soon.

10/10 Excellent

Caleb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice home away from home!
Stayed 4 nights in Jul 2023
Response from Coolum at the Beach - Guest Relations on Jul 19, 2023
Thanks Caleb!

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Jun 2023
Response from Coolum at the Beach - Guest Relations on Jul 5, 2023
Thanks so much Lyn, we love that you loved it! We hope that it is not too long until we can welcome you back again.

10/10 Excellent

Rosalie

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Response from Coolum at the Beach - Guest Relations on Jun 30, 2023
Thank you Rosalie for your 5/5 rating. We are pleased to hear that you enjoyed our prime beachfront location and hope to see you in the future.

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Coolum at the Beach - Guest Relations on Jun 20, 2023
Thanks Robert, we are delighted that you had a 10/10 stay with us recently and we hope to see you back again one day soon.

8/10 Good

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Coolum at the Beach - Guest Relations on Jun 14, 2023
Thanks Jacqui

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
In walking distance to beach and shops.
Stayed 2 nights in May 2023
Response from Coolum at the Beach - Guest Relations on Jun 7, 2023
Thanks for sharing your 4/5 rating Brett!

8/10 Good

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
A very private set up close to shops and amenities. The unit was well appointed and serviced regularly. The staff were very helpful and amiable and communicated well.
Stayed 8 nights in May 2023
Response from Coolum at the Beach - Guest Relations on May 23, 2023
Thank you for your positive review! We're glad you enjoyed our private and conveniently located and, well-appointed apartment. It was a pleasure having you, and we hope to welcome you back in the future.

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Absolutely loved the unit we were in (#321) The staff were very friendly. When we opened the front door, there was lovely zen-type music playing softly, the fan was on to circulate the air, beautiful diffusers throughout the unit. Spotlessly clean. A very welcoming atmosphere. Can’t recommend them enough. Parking was easy to find and plenty of room. Thankyou so much and we will be returning.
Stayed 2 nights in May 2023
Response from Coolum at the Beach - Guest Relations on May 16, 2023
Thanks Tracey for your beautiful feedback, reading this just makes us want to go on holiday too! We look forward to welcoming you again soon.

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was clean, spacious and comfortable. Great facilities and the property was well maintained and quiet. Supermarket and eateries close by. Would stay here again.
Stayed 4 nights in May 2023
Response from Coolum at the Beach - Guest Relations on May 16, 2023
Thanks Jenna, we are so pleased you had a great time here with us recently. We hope that it is not too long until we are able to welcome you back again.

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Coolum at the Beach - Guest Relations on May 9, 2023
Thank you Carol, we very much appreciate your 5/5 rating, and we hope that it is not too long until you start planning another visit.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly and helpful.staff. would stay again
Stayed 10 nights in Apr 2023
Response from Coolum at the Beach - Guest Relations on May 3, 2023
Thank you for taking the time to share your experience and 5-star rating Kathryn. We are pleased to hear that you enjoyed your stay and our beautiful location. We hope to see you again soon.

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, room comfort
Beautiful location and lovely place
Beautiful place - well worth the money spent
Stayed 4 nights in Apr 2023
Response from Coolum at the Beach - Guest Relations on Apr 19, 2023
Thank you Peter, we really appreciate your wonderful feedback and 10/10 review score! We look forward to welcoming you back again one day soon.

10/10 Excellent

Peter

Stayed 7 nights in Apr 2023
Response from Coolum at the Beach - Guest Relations on May 9, 2023
Thanks Peter! It is wonderful to see you have rated us with a perfect 5/5. We love that you had a great time here with us recently and we look forward to having you stay with us again one day soon.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the place, few minor issues but reception provided great service
Stayed 4 nights in Apr 2023
Response from Coolum at the Beach - Guest Relations on Apr 12, 2023
Thanks Chris, we will be sure to let our wonderful reception team know of your kind words. We hope that it is not too long until we are able to welcome you back again.

10/10 Excellent

Lou

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a wonder time we had at Coolum at the Beach! So spoilt with all 3 pools, secure garage parking, close to all amenities and our apartment was immaculate!
Stayed 2 nights in Mar 2023
Response from Coolum at the Beach - Guest Relations on Apr 12, 2023
Thanks Lou, so good that you had such a wonderful time here with us recently. We look forward to seeing you back again one day soon.

10/10 Excellent

Janine

Liked: Cleanliness, property conditions & facilities
comfortable, nice gardens and pool area, walk to shops/beach.
Stayed 2 nights in Mar 2023
Response from Coolum at the Beach - Guest Relations on Mar 28, 2023
Thanks Janine, we are so pleased you enjoyed your recent stay with us and we look forward to welcoming you again one day soon.

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Clean and comfortable with access to large supermarket and bottle shop across the road
Stayed 4 nights in Mar 2023
Response from Coolum at the Beach - Guest Relations on Mar 28, 2023
Thanks Sarah, we are so pleased you have taken the time to share your great feedback and review score with us. We hope to see you again one day soon.

8/10 Good

Gudrun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2023
Response from Coolum at the Beach - Guest Relations on Mar 22, 2023
Thanks Gudrun!

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The gardens and facilities running through the middle of the apartments was beautiful and made everything accessible and enjoyed by everyone. The windows in the kids bedrooms needed dark curtains - the night light outside the window and the morning sun were directly on the kids pillows.
Response from Coolum at the Beach - Guest Relations. on Feb 8, 2023
Thanks Amanda, we are so pleased you enjoyed your recent stay with us, we hope that you are planning your next visit for sometime soon. We have taken note of your comment regarding the dark curtains and have shared it with the owner of your apartment and our management team. Thanks again and we look forward to seeing you back again in the near future.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, very close to shops, restaurants & beaches, all in walking distance. Apartment was clean & spacious.
Stayed 2 nights in Feb 2023
Response from Coolum at the Beach - Guest Relations. on Feb 8, 2023
Thank you Kelly, we are so pleased you enjoyed your recent stay and we hope that it is not too long until we get to welcome you once again.

8/10 Good

Kristen

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Always a great stay
Stayed 3 nights in Jan 2023
Response from Coolum at the Beach - Guest Relations. on Feb 8, 2023
Thanks Kristen, see you again one day soon!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility. We recommend.
Stayed 2 nights in Jan 2023
Response from Coolum at the Beach - Guest Relations on Feb 1, 2023
Thank you so much for your wonderful review and 5/5 score. We look forward to welcoming you back again one day soon, and until then safe and happy onward travels.

10/10 Excellent

Robert

8/10 Good

Simon, Morayfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here a few times, the location is just perfect and walkable to everywhere. The place is always clean and we’ll presented, I highly recommend this to anyone.
Stayed 2 nights in Dec 2022
Response from Coolum at the Beach - Guest Relations on Dec 14, 2022
Thank you Simon, we really appreciate your continued custom and we look forward to many more visits!

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

brendan

Stayed 2 nights in Nov 2022

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
close to beach and amenities
Stayed 4 nights in Nov 2022
Response from Coolum at the Beach - Guest Relations on Nov 23, 2022
Thanks Michel, so pleased you had a 5/5 stay with us and we hope to see you again one day soon.

4/10 Poor

Danielle

Stayed 2 nights in Nov 2022
Response from Coolum at the Beach - Guest Relations on Nov 15, 2022
Hi Danielle, we are sorry to see such a low score. We would be very happy to discuss your thoughts and feedback directly with you, so please contact us directly if you would like to share with us how we could have improved your stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Nov 2022
Response from Coolum at the Beach - Guest Relations on Nov 15, 2022
Thanks Michael!