Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 480 avis sur 1000." "
10 – Excellent
480
Note de 8 – Bien, d’après 343 avis sur 1000." "
8 – Bien
343
Note de 6 – Acceptable, d’après 105 avis sur 1000." "
6 – Acceptable
105
Note de 4 – Médiocre, d’après 44 avis sur 1000." "
4 – Médiocre
44
Note de 2 – Terrible, d’après 28 avis sur 1000." "
2 – Terrible
28
8,8/10
Propreté
8,8/10
Service et personnel
8,0/10
Commodités
8,4/10
État et installations de l’hébergement
8,2/10
Écoresponsabilité
Avis
10/10 – Excellent
Francois, Granby
9 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Très propre, accueil courtois, tout le nécessaire dans la chambre. Toilette un peu capricieuse pour vidanger.
Francois
Séjour de 1 nuit en mars 2024
Guest Relations Management | 7155975000 a répondu le 11 mars 2024
Hi Francois,Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that you found our hotel to be clean and welcoming, and that you had everything you needed right in your room. Our team takes great pride in providing top-notch service and ensuring that our guests feel right at home from the moment they arrive. Regarding the toilet issue you mentioned, we apologize for any inconvenience this may have caused. Rest assured, our maintenance team has been informed and is already working diligently to address this matter. Your feedback is incredibly valuable to us as it helps us improve and enhance the overall experience for our guests. We truly hope to have the pleasure of welcoming you back for another fantastic stay in the near future!
10/10 – Excellent
Sylvie
21 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Floride 2024
Near I-95 the room was clean and the check-in was quick.
Sylvie
Séjour de 1 nuit en janvier 2024
Guest Relations Specialist a répondu le 22 janv. 2024
Hi Sylvie,We appreciate your positive feedback regarding your recent stay at our hotel. It's wonderful to hear that you found our rooms to be clean and that the check-in process was efficient. Our location near I-95 is designed to offer convenience to our guests, making travel more accessible. We strive to maintain high standards of cleanliness and efficiency, and your satisfaction is our priority. We hope to welcome you back at Sure Stay Hotel by Best Western Manning for another pleasant stay in the future.
10/10 – Excellent
Raymonde
Voyage de couple
16 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel Accueillant.
Chambre très propre.
Bon déjeuner.
Raymonde
Séjour de 1 nuit en janvier 2024
Guest Relations Management a répondu le 16 janv. 2024
Hi Raymonde,Thank you so much for taking the time to share your delightful feedback with us! We're thrilled to hear that you found our staff welcoming, your room impeccably clean, and enjoyed a satisfying breakfast. Your kind words truly brighten our day, as we strive to create a positive and memorable experience for each guest. We look forward to welcoming you back soon for another fantastic stay!
10/10 – Excellent
Said
27 déc. 2023
Said
Séjour de 1 nuit en décembre 2023
Guest Relations Management | 569301 a répondu le 28 déc. 2023
Dear Said, We are absolutely thrilled to receive your stellar 5 out of 5 rating! Your positive feedback speaks volumes, and we're overjoyed to hear that your experience at our hotel was nothing short of excellent. It warms our hearts to know that you enjoyed your stay with us, and we sincerely appreciate your support. Your glowing rating motivates us to continue delivering exceptional service and ensuring that each guest has a memorable and delightful experience. We can't wait to welcome you back for another fantastic stay in the future. Cheers to creating more wonderful memories together!
10/10 – Excellent
Claude
12 déc. 2023
Claude
Séjour de 1 nuit en décembre 2023
Guest Relations Management | 569301 a répondu le 14 déc. 2023
Dear Claude,Your rating of 10 out of 10 has certainly made our day! While brevity is the spirit of wit. We are overjoyed that you had such a positive experience with us. Your happiness is our biggest reward, and we can't wait to see you again for another fantastic visit. Here's to making even more unforgettable experiences together!
8/10 – Bien
Isabelle
Voyage en famille
7 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bon rapport qualité prix
Isabelle
Séjour de 1 nuit en novembre 2023
Guest Relations Management a répondu le 7 nov. 2023
Hi Isabelle,We're absolutely delighted to hear that you found our hotel to be an excellent value for your money! It's music to our ears when our guests appreciate the value we provide. We aim to offer top-notch service and comfort without breaking the bank, and we're thrilled that you recognized that. We hope you had a memorable stay and that you'll choose us as your go-to destination in the future. We can't wait to welcome you back for another fantastic experience!
10/10 – Excellent
Charles
24 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent place to stay overnight
Charles
Séjour de 1 nuit en juillet 2023
Guest Relations Specialist a répondu le 24 juill. 2023
Hi Charles! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!Sure Stay Hotel by Best Western Manning
10/10 – Excellent
Francois, Granby
12 mars 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Propreté et tranquillité et sécurité, désagréable de garantir le paiement de la chambre même si elle est prépayée sur Expédia.
Francois
Séjour de 1 nuit en mars 2023
Manager a répondu le 13 mars 2023
Hello Francois,Thank you for taking the time to share your comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
8/10 – Bien
Claude
Voyage en famille
4 févr. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le personnel accueillant
Claude
Séjour de 1 nuit en février 2023
Manager a répondu le 5 févr. 2023
Hello Claude,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do come see us again.
8/10 – Bien
Martine
Voyage en famille
5 oct. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bel endroit pour passer la nuit. Déjeuner parfait!
Martine
Séjour de 1 nuit en septembre 2022
Manager a répondu le 6 oct. 2022
Hello Martine,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
10/10 – Excellent
Danielle
9 mai 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent ..tranquille…staff gentil…
Danielle
Séjour de 1 nuit en mai 2022
Manager a répondu le 9 mai 2022
Hello Danielle,
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
8/10 – Bien
Suzanne
31 janv. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Suzanne
Séjour de 1 nuit en janvier 2022
Manager a répondu le 31 janv. 2022
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
8/10 – Bien
Roland
Voyage en famille
22 janv. 2022
Points forts : Service et personnel, commodités
La gentillesse des gens tres. bien
Par contre, l'isolation des murs et des planchers est tout a fait déficiente des murs de cartons
Roland
Séjour de 1 nuit en janvier 2022
Manager a répondu le 23 janv. 2022
Thank you for taking the time to share your comments regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
8/10 – Bien
Luc
Voyage en famille, Voyage avec des animaux de compagnie
21 nov. 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
interesting hotel with sale room but very cosy and well organize. Dog friendly, it was a perfect set-up for us and dog.
We will come back again
Luc
Séjour de 1 nuit en novembre 2021
Manager a répondu le 21 nov. 2021
Thank you for your review and comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
8/10 – Bien
Guy
19 mars 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Guy
Séjour de 1 nuit en mars 2020
Crystal a répondu le 21 mars 2020
Thank you for choosing to stay with us.
10/10 – Excellent
Voyageur vérifié
Voyage de couple
1 mars 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Endroit sécuritaire, chambre très propre, salle de bain et douche 5 étoiles. Déjeuner continental égal à la moyenne pour ce genre d'établissement. Restaurant à un coin de rue en marchant.
Voyageur vérifié
Séjour de 1 nuit en février 2020
Crystal a répondu le 7 mars 2020
Thank you for choosing to stay with us.
8/10 – Bien
Isabelle
Voyage en famille
13 janv. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
1 nuit ok
Bien pour une nuit. Bon petit dejeuner. Coin salle de bain dans la chambre vraiment trop petite.
Isabelle
Séjour de 1 nuit en janvier 2020
Crystal a répondu le 13 janv. 2020
Thank you for choosing to stay with us.
10/10 – Excellent
Lafleche
31 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lafleche
Séjour de 1 nuit en décembre 2019
Crystal a répondu le 1 janv. 2020
Thank you for choosing to stay with us.
6/10 – Acceptable
Marie, Montréal
Voyage de couple
31 oct. 2019
Points forts : Propreté, service et personnel
L’insonorisation est très déficiente. L’air climatisé était très bruyante
Marie
Séjour de 1 nuit en octobre 2019
Crystal a répondu le 1 nov. 2019
Thank you for choosing to stay with us.
8/10 – Bien
Serge
21 avr. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous avons bien aimé notre séjour à cette Hôtel. Nous le recommandons et nous y retournerons.
Serge
Séjour de 1 nuit en avril 2019
Crystal a répondu le 22 avr. 2019
Thanks for staying with us. We appreciate your feedback!
4/10 – Médiocre
Voyageur vérifié
11 avr. 2019
Points faibles : Service et personnel, commodités
Accueil très froid
Aucune aide pour bagages
Aucun ascenseur
Aucun chariot
Pas de shampoing, mais 2 conditionner
Pas assez de couverture - oreillers basse qualité
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Crystal a répondu le 30 avr. 2019
Merci de rester avec nous. Je m'excuse pour les problèmes que vous avez rencontrés chez nous. Nous apprécions vos commentaires!
10/10 – Excellent
Voyageur vérifié
Voyage de couple
17 mars 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Near the highway
Giorgio good restaurant
Parking near the room
Voyageur vérifié
Séjour de 1 nuit en mars 2019
SureStay Hotel a répondu le 17 mars 2019
We are glad you enjoyed your stay. Thank you for the feedback!
10/10 – Excellent
Ysabelle
5 janv. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien
Hôtel très bien et propre !
Ysabelle
Séjour de 1 nuit en janvier 2019
denny a répondu le 10 janv. 2019
merci
8/10 – Bien
Voyageur vérifié
6 mai 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel parfait pour les voyageurs
👍 Tout et absolument tout était parfait. Accueil, le personnel , la propreté , chambre confortable et le wifi fonctionnait très bien.À recommander. 😊
Voyageur vérifié
Séjour de 1 nuit en mai 2018
Denny P a répondu le 7 mai 2018
Very glad you enjoyed your visit with us at Sure Stay of Manning. We sure hope to see you again
10/10 – Excellent
Louis
29 avr. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bonne endroit pour coucher ,bien insonorisé
Nous étions de passage ,retour floride et Nous avons trouvé la chambre et l emplacement correct ,Il pourrait y avoir une amélioration lorsque l on entre dans la route qui mène au Motel ,très mal indiqué et très serré ,pour le reste c était bien alors nous y retournerons les prochains voyages
Louis
Denny a répondu le 1 mai 2018
Thank you for reviewing our Sure Stay hotel of Manning, SC. Out guests comments are very important to us and let us know where we can improve our service. We hope to see you again
8/10 – Bien
Christian
30 déc. 2017
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous avons adore
Christian
Séjour de 1 nuit en décembre 2017
Harry a répondu le 1 janv. 2018
Thank you for your comments and taking your time to evaluate our property
8/10 – Bien
Pierre
2 déc. 2017
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une étape sur la route
Séjour agréable et lit très confortable
Pierre
Séjour de 1 nuit en novembre 2017
Harry a répondu le 4 déc. 2017
thank you for your comments. It is our pleasure to serve you and make your stay as comfortable as possible
8/10 – Bien
Germain
25 avr. 2017
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel bien placé et propre
Tout était bien sauf qu'un peu de peinture sur le cadrage de la porte de chambre améliorait l'attrait.
Germain
6/10 – Acceptable
Robert
9 avr. 2024
Robert
Séjour de 1 nuit en avril 2024
Guest Relations Management a répondu le 10 avr. 2024
Dear Robert, Thank you for taking the time to share your rating with us. Your feedback is invaluable in our continuous efforts to enhance the guest experience. We're truly sorry that your stay fell short of expectations. Rest assured, we've thoroughly addressed the concerns raised with our housekeeping team to ensure that cleanliness and attention to detail remain our top priorities. If there are any specific areas you believe we could improve upon, please don't hesitate to reach out to us directly. We sincerely hope to have the opportunity to welcome you back for a more fulfilling stay in the future.
6/10 – Acceptable
James
7 avr. 2024
Points forts : Service et personnel
Points faibles : Propreté
James
Séjour de 2 nuits en avril 2024
Guest Relations Management a répondu le 9 avr. 2024
Dear James, Thank you for taking the time to rate your recent stay with us. While we appreciate your feedback, we're genuinely sorry to see that your experience fell short of expectations. Your satisfaction is our top priority, and we regret if any aspect of your stay did not meet your needs. We want to assure you that we take all guest feedback seriously, and we have already spoken with our housekeeping team to address any issues that may have impacted your stay. If there are any specific concerns or areas where we can improve, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
6/10 – Acceptable
Jeong Hee
Voyage en famille
7 avr. 2024
Points forts : Propreté, service et personnel
Points faibles : Commodités
It is ok for the short term stay.
Jeong Hee
Séjour de 1 nuit en avril 2024
Guest Relations Management a répondu le 9 avr. 2024
Dear Jeong Hee, Thank you for taking the time to share your feedback with us. We appreciate your acknowledgment of our hotel being suitable for short-term stays. However, we also understand that there may have been aspects of your experience that fell short of your expectations. We've already engaged with our housekeeping team following your review to ensure that any issues are promptly addressed and improvements are made to enhance the overall guest experience. Your comments are valuable to us as they help us identify areas for improvement and strive for excellence in our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
10/10 – Excellent
Nichole
Voyage en famille, Voyage de couple
3 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was really pleased with this hotel it was close enough to everything.
Nichole
Séjour de 3 nuits en mars 2024
Guest Relations Management a répondu le 5 avr. 2024
Dear Nichole, We're thrilled to hear about your fantastic experience at our hotel! Your glowing review truly brightens our day. It's wonderful to know that our convenient location added to the enjoyment of your stay, making everything easily accessible. We're committed to providing our guests with exceptional service and a memorable stay, and we're delighted to see that reflected in your feedback. We can't wait to welcome you back for another unforgettable stay soon!
8/10 – Bien
Lloyd
1 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lloyd
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 3 avr. 2024
Hi Lloyd,It makes us happy that you gave your stay with us a good 4 out of 5! Even though you didn't say anything specific, your good review says a lot. Thank you for shopping with us, and we hope to see you again soon for another great experience. We want you to be happy, and we're here to make sure that every visit goes above and beyond what you expect. We're glad you picked our hotel.
10/10 – Excellent
richard
28 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
richard
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 30 mars 2024
Dear Richard, Wow, what an awesome rating! We're glad to see that you've given us a perfect 5 out of 5 score. It's like hitting the jackpot!Your feedback means the world to us, and while you didn't leave a comment, we can only imagine that your stay must have been nothing short of spectacular. We're delighted that we were able to provide you with such a fantastic experience from start to finish.We're always here to ensure that every aspect of your stay exceeds your expectations, so if there's anything specific you loved or any suggestions you have for us to make your next visit even more memorable, please don't hesitate to reach out.Thanks again for choosing us, and we can't wait to welcome you back for another incredible stay soon!
10/10 – Excellent
Christopher, Brewster
Voyage en groupe
27 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Appreciated the 24-hour front desk, as we needed to check in after 1:00 a.m. The woman who helped us was very nice and helpful and got us settled in quickly. Great inexpensive option right off 95.
Christopher
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 28 mars 2024
Dear Christopher, What an absolute delight to read your glowing review! A perfect 5 out of 5 rating? That's music to our ears!We're thrilled to hear that our 24-hour front desk was just what you needed for your late-night check-in. Our team is always here to ensure a smooth and hassle-free experience, no matter the hour. It's fantastic to know that our wonderful staff member was able to assist you with such kindness and efficiency—it's what we strive for every day!And we're so glad you found us to be a great inexpensive option conveniently located off 95. Providing excellent value for our guests is super important to us, so hearing that we hit the mark for you is fantastic.Thank you for choosing to stay with us and for sharing your positive experience. We can't wait to welcome you back for another wonderful stay in the future!
10/10 – Excellent
Ryan
27 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ryan
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 12 avr. 2024
Dear Ryan, Woo-hoo! A perfect 5 out of 5 rating! Thanks a million for sharing your experience with us, even if you didn't leave a comment. We're absolutely thrilled that you had such a stellar time during your stay.Your satisfaction is our ultimate goal, so knowing that we hit the mark makes our day! If there's anything specific that stood out to you or any suggestions you have for making your next stay even more fabulous, we're all ears.
10/10 – Excellent
Rhonda
Voyage en famille
25 mars 2024
Points forts : Propreté, état et installations de l’hébergement
Clean and a good value
Rhonda
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 25 mars 2024
Dear Rhonda, We're happy to hear about your fantastic experience at our hotel! A sparkling 5 out of 5 rating for cleanliness and value? That's music to our ears! Your satisfaction is our top priority, and knowing that we hit the mark with both cleanliness and affordability fills us with joy. We're dedicated to providing a top-notch experience for all our guests, and it's wonderful to see that reflected in your review. We can't wait to welcome you back for another incredible stay!
10/10 – Excellent
Dejan
22 mars 2024
Dejan
Séjour de 1 nuit en mars 2024
Guest Relations Specialist a répondu le 24 mars 2024
Hi Dejan,Thank you for being our guest at Sure Stay Hotel by Best Western Manning. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
10/10 – Excellent
Holly
Voyage en famille
21 mars 2024
Points forts : Propreté, service et personnel et commodités.
Lady at the front desk was very good!
Holly
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 23 mars 2024
Dear Holly, What an absolutely delightful review! We're thrilled to hear you had a fantastic experience with our lovely lady at the front desk. She's truly a gem, isn't she? Your glowing feedback is like music to our ears, and it's guests like you who make our day brighter. We can't wait to welcome you back for another exceptional stay!
10/10 – Excellent
Charlene
16 mars 2024
Charlene
Séjour de 1 nuit en mars 2024
Guest Relations Management a répondu le 5 avr. 2024
Hi Charlene!Our joy was heightened when we saw your perfect score! Satisfaction is very important to us, and we're glad you had a good time during your stay. If there's anything in particular that stood out to you, or if you have any ideas for how to make your next visit even better, please don't hesitate to let us know. Looking forward to having you back for another great stay!
8/10 – Bien
Almeretta
25 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wish there was more parking and not so much noise on checkout day
Almeretta
Séjour de 2 nuits en février 2024
Guest Relations Management a répondu le 26 févr. 2024
Dear Almerreta,We are very sorry to hear about your parking experience and the noise at checkout. Your comfort is of the utmost importance to us and we are disappointed to hear that we did not meet your expectations in these matters. We understand that finding a suitable parking space can be difficult and apologize for any inconvenience. Furthermore, we are committed to ensuring a peaceful stay for all guests, and we apologize for the noise caused at checkout. Your feedback is invaluable to us and we will definitely consider it to improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience..
6/10 – Acceptable
Christina
Voyage de couple
20 févr. 2024
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The property was dated. The paint in the bathtub was cracked and peeling. The room lacked tissue and a hand-soap holder. The bath towels were small and coarse. The room had a very nice, big TV which was easy to use. It also had a small refrigerator. The room was clean. Breakfast was adequate but not great.
Christina
Séjour de 1 nuit en février 2024
Guest Relations Management a répondu le 20 févr. 2024
Dear Christina,I'm truly sorry to hear about your experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for the issues you encountered during your stay. We understand the importance of a comfortable and well-equipped room, and it's disappointing to hear that we fell short in several areas, including the condition of the bathtub, the lack of amenities like tissue and a hand-soap holder, and the quality of the towels. Rest assured, we will address these concerns promptly to ensure a better experience for our future guests. We're glad to hear that you appreciated the TV and refrigerator in the room, as well as the cleanliness. As for breakfast, we will certainly take your comments into consideration to improve the quality and variety for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
4/10 – Médiocre
Dave
18 févr. 2024
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Dave
Séjour de 1 nuit en février 2024
Guest Relations Management a répondu le 20 févr. 2024
Dear Dave,We're truly sorry to see your experience fell short of expectations. Your feedback is valuable to us, and while we wish we knew more about your stay to address any issues, we understand everyone's experience is unique. Our goal is always to provide exceptional service and comfort, and we're disappointed we missed the mark with you. Please know your concerns are taken seriously, and we're committed to continually improving to ensure all our guests have a memorable stay. If there's anything specific you'd like to share with us to help us better understand your experience, please don't hesitate to reach out.
10/10 – Excellent
Beth
Voyage en famille
18 févr. 2024
Points forts : Commodités
Clean and nice but wary travelers like us. We slept well.
Beth
Séjour de 1 nuit en février 2024
Guest Relations Management a répondu le 19 févr. 2024
Hi Beth!We're thrilled to hear that you found our hotel clean and comfortable during your stay! Providing a cozy and welcoming environment for our guests is always our top priority. It's wonderful to know that you were able to rest well and recharge for your adventures. Your satisfaction means the world to us, and we're grateful for your kind words. Should your travels bring you back this way, we'd be delighted to host you again and ensure your experience is just as enjoyable!
6/10 – Acceptable
Jose
18 févr. 2024
Jose
Séjour de 1 nuit en février 2024
Guest Relations Management a répondu le 21 mars 2024
Dear Jose,We're grateful for your feedback, and we want to ensure every aspect of your stay exceeds expectations. While we're pleased to see you've rated us a 3 out of 5, we noticed there was no specific comment provided. We're here to listen and address any concerns or suggestions you may have. Your insights are invaluable in helping us enhance our services and ensure every guest enjoys a remarkable experience. Please feel free to reach out to us directly with any further details you'd like to share. We hope to welcome you back soon for a truly exceptional stay.
8/10 – Bien
Brad, Middletown
16 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ckean and quiet
Brad
Séjour de 1 nuit en février 2024
Guest Relations Specialist a répondu le 17 févr. 2024
Hi Brad,Thank you for choosing Sure Stay Hotel by Best Western Manning. We're delighted to hear that you found our hotel clean and quiet during your stay. Maintaining a tranquil environment and ensuring cleanliness are top priorities for us, and it's rewarding to know that our efforts were appreciated. Our team works diligently to uphold these standards to provide all our guests with a comfortable and enjoyable experience. Your positive feedback motivates us to continue delivering exceptional service.
10/10 – Excellent
Scott
Voyage d’affaires
15 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to spend the night. Very clean and comfortable.
Scott
Séjour de 1 nuit en février 2024
Guest Relations Management a répondu le 16 févr. 2024
Dear Scott, What a fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. It's fantastic to know that you found our accommodations to be not only clean but also exceptionally comfortable. Providing a cozy and welcoming environment for our guests is always our top priority, and it's incredibly rewarding to hear that we hit the mark with you. We hope to have the pleasure of welcoming you back for another fantastic stay soon!
10/10 – Excellent
Gabriella
4 févr. 2024
Gabriella
Séjour de 2 nuits en février 2024
Guest Relations Management a répondu le 20 mars 2024
Hi Gabriella!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.
10/10 – Excellent
John
27 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
John
Séjour de 1 nuit en janvier 2024
Guest Relations Specialist a répondu le 29 janv. 2024
Hi John,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
10/10 – Excellent
Thomas
Voyage de couple
25 janv. 2024
Points forts : Commodités
This was an excellent economy accommodation. We were completely satisfied with the service, cleanliness of the room, courtesy of the staff & the quality of the breakfast. Definitely recommended for an overnight stop just off I-95.
Thomas
Séjour de 1 nuit en janvier 2024
Guest Relations Management a répondu le 26 janv. 2024
Hi Thomas!We are pleased to hear about your wonderful stay at our hotel! It thrills our hearts to hear that our economy accommodations fulfilled your expectations, and that you were pleased with our service, room cleanliness, staff civility, and the exquisite quality of our breakfast. Your advice for an overnight stay right off I-95 means everything to us! We attempt to make all of our visitors feel welcome and comfortable, and it appears that we were successful with your stay. We look forward to welcoming you back for another lovely visit in the future! Safe travels, and thank you for picking our hotel!Sure Stay Hotel by Best Western Manning