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Reviews of Hampton Inn Summersville

2.5 out of 5
Hampton Inn Summersville
5400 Webster Rd, Summersville, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 515 reviews" "
Rating 8 - Good. 138 out of 515 reviews" "
Rating 6 - Okay. 55 out of 515 reviews" "
Rating 4 - Poor. 12 out of 515 reviews" "
Rating 2 - Terrible. 6 out of 515 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Judy

Travelled with partner
Liked: Staff & service
Great to get a walk-in shower for my husband who is disabled & room was very appealing
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne, Bloomington

Liked everything
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best. Very nice. Great breakfast. Rooms are very good. Would recommend staying at this Holiday Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find off Hwy. After long road trip, this property was a pleasant & relaxing rest stop.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Very clean, great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

It’s amazing. So clean and breakfast was delicious. So much variety
Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Liked: Staff & service, amenities, property conditions & facilities
Facility and staff were good. Not much around except Bob Evans
Stayed 2 nights in Mar 2024

10/10 Excellent

Phyllis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Stayed 1 night in Feb 2024

10/10 Excellent

Diane L

Liked: Property conditions & facilities
It was a very well taken care of rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, and comfortable beds. However, the breakfast was cold and didn't have many options.
Stayed 1 night in Jan 2024

8/10 Good

Josh

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Very friendly staff, helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Daniella, West Mifflin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Inocencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff/Customer Service was excellent. Cleanliness, organization, breakfast, accessibility, coziness. Overall fantastic. I will book again for sure. Thank you.
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice location
Stayed 1 night in Nov 2023

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to find with ample parking, close to dining, shopping. The staff were pleasant and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Steven

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the welcome counter were very friendly!
Stayed 7 nights in Oct 2023

10/10 Excellent

Ginny

Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well thought out!!
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Oct 2023

8/10 Good

Laura

Liked: Amenities
Great location and friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean in a good part of town.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dorita

Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

10/10 Excellent

Estelle, Whispering Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton Inn Perfect AGAIN
Once again Hampton Inn hits a home run.
Stayed 1 night in Aug 2023

10/10 Excellent

Vicki

Liked: Staff & service
Older building… litter outside but not their fault, elevator old… but room clean and bed comfy and yummy breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Brianna

Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

cheryl

Unfortunately, we came after a storm. There was limited power. There was no hot water , little air, no one working at front hall desk because she had to clean a room for a guest. There was no hot breakfast but the sweet lady that hosted couldn’t help it. She served everything else but eggs and meat. There were no elevators operating but fortunately we were on the first floor. The only thing that was upsetting was the price. It was over $200 per night with all these issues. Not fun.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hunter, Newark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice all around
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory, Medina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jul 2023

10/10 Excellent

frances

Stayed 1 night in Jul 2023

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 30 minutes before arriving after 8 hours of driving. Staff was great, hotel was very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff-clean. Breakfast was great
Stayed 1 night in Jun 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and quiet
Stayed 1 night in Jun 2023

10/10 Excellent

Erica

Stayed 1 night in Jun 2023

10/10 Excellent

TONY, Acworth

Stayed 1 night in Jun 2023

8/10 Good

Lynn

Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, close to shopping and food. A really nice clean place to stay with friendly people.
Stayed 1 night in May 2023