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Reviews of Mercure Hotel Stuttgart Airport Messe

4 out of 5
Mercure Hotel Stuttgart Airport Messe
Eichwiesenring 1-1, Stuttgart, BW

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 461 reviews" "
Rating 8 - Good. 227 out of 461 reviews" "
Rating 6 - Okay. 44 out of 461 reviews" "
Rating 4 - Poor. 28 out of 461 reviews" "
Rating 2 - Terrible. 4 out of 461 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Mostly good, not perfect
The Good: The Staff, especially in the bar, were exceptionally professional, helpful, and, most of all friendly. The Okay: The room wasn't particularly spacious, and the only place to sit was one rather uncomfortable chair at the desk...or on the bed. The Odd: No shower door. You had to be very careful not to get water all over the toilet, and you had a puddle of water outside the shower when you were finished, no matter what. The Bad: Without notice, and despite the "do not disturb sign," the staff (and/or contractors) entered the room to replace the mattress (n.b., the old mattress was quite comfortable, the new one seemed different, due to a pillowtop, but not actually better). What if I'd had evidence of the Kennedy assassination lying about? A very disturbing invasion of privacy...in the process, they partially cleaned, but it was incomplete and what they did and didn't clean seemed random. For example, they took the used water glass, but didn't replace it... The Warning: There's a bad grocery store a block away, but no restaurants nearby. You have to take the train or bus to eat anywhere but in the hotel (and the menu is good, but limited). Recommendation: Kashmir, an Indian restaurant, in Echterdingen is excellent, and a reasonable walk from the nearest stop on the U-6. The life hack: In Germany, Sunday is a true day of rest. Nothing other than hotels and restaurants will be open. But this hotel is convenient to the airport, with its 24/7 Edeka.
Stayed 23 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, 7 min from the airport.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Stayed 1 night in Aug 2023

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Brett

Business traveller
Liked: Staff & service, property conditions & facilities
Good hotel. Quite a distance from the city centre. Convenient for airport, but train ride or taxi necessary. Good comfortable beds. Friendly service in the bar. Overall a good stay.
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a good stay. The hotel was comfortable and nice- breakfast was also good. We would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Sharif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quite area and friendly staff. Clean tidy rooms
Stayed 2 nights in Apr 2023

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Stephen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for an overnight stay in the area of the airport but location in an industrial area makes it less suitable for a long holiday stay.
Stayed 2 nights in Feb 2023

4/10 Poor

Christopher, Twickenham

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing. No tea/coffee in room, pillows that are more like cushions- kettle that worked when it felt like it- broken safe- usb socket was a hole in wall.
Response from Vanessa on Feb 23, 2023
Dear Christopher, thank you for your review and sharing you experience during your stay with us. We are sorry to hear that there were some inconveniences! We would be grateful if you give a another change to show you that we offer a better service to our guests and have improved ourselves. We look forward to seeing you again soonBest regards Mercure Hotel Stuttgart Airport and Fair

10/10 Excellent

Tommaso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great amenities and location close to the airport.
Stayed 1 night in Aug 2022
Response from Mercure Hotel Stuttgart Airport and Fair on Sep 4, 2022
Dear Tommaso, thank you very much for your positive feedback. We look forward to welcoming you again at Mercures Hotel Stuttgart Airport and Fair.

10/10 Excellent

Michael

Stayed 4 nights in Jun 2022

10/10 Excellent

Doyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well. Thank you.
Stayed 1 night in Apr 2022

8/10 Good

Joan

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was preceding our expectations. We had a very nice stay in a big comfortable room, staff was great and breakfast was delicious. Highly recommendable.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big room, comfy, and clean Expensive breakfast, not worth the 19 euro.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Editta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
It was good, very spacious room!
Stayed 1 night in Apr 2019

10/10 Excellent

Frederick, Gainesville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Great Place to stay
Stayed 1 night in Apr 2019

8/10 Good

Marilisa

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and stylish hotel.
Very clean and comfortable. We chose this hotel because of the proximity of the airport, our flight was early morning. We got a shuttle bus to go to the hotel, 7 minutes running, but there was no shuttle bus early in the morning, at 5 am to the airport. So we got a taxi. It was just one night, not too much to review as we did not get either breakfast.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Shamus

Liked: Cleanliness, staff & service
Disliked: Room comfort
2.5 star hotel
This is absolutely not a 4 star hotel. Twin rooms are very small, The duvet and pillow were extremely uncomfortable the worst. Everything else in regard to the hotel was reasonable but absolutely not impressive in anyway and certainly not 4 star
Stayed 1 night in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again :-)
Perfect! Booked online and called to confirm everything was ok and it was. We were traveling as a family of 4 and our family room was ready as booked! Clean and comfortable beds and we all slept well. All the staff we met were polite, well presented and efficient.
Stayed 1 night in Aug 2018

6/10 Okay

Robert, Vancouver Canada

Liked: Cleanliness, room comfort
The front desk staff did not know much about amenities in the area.
Stayed 6 nights in Jul 2018

6/10 Okay

odete

Liked: Staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and exceeded expectations. Not really walkable to anything but friendly and clean and quiet room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so nice and food was great. Room was very nice and very clean.
Stayed 1 night in Mar 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not so good for bars and resturants nothing within walking distance as it was industrial area
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to get to centre of town. Everything was nice about the hotel except for the coffee maker. I don't mean to be picky, but I was uncomfortable using it because it was very loud and I didn't want to wake others. I could also hear someone else use the coffee maker (a nepresso type machine). Other than that it was nice. Very quiet.
Stayed 2 nights in Dec 2017

8/10 Good

Chin Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food in the restaurant is fantastic Staff is very friendly at reception
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not at the airport, Room smelled like smoke.
Room was non-smoking but smelled like years of cigarettes. After I left, I noticed the clothes I wore had a detectible smoke smell. Shower hose had a large leak that sprayed water sideways. Staff at breakfast were rude. Rooms are professionally decorated and look fancy. Hotel was a $16 euro cab ride, or a 45 minutes train+bus ride. They shouldn't call it the Airport Mercure.
Stayed 1 night in Dec 2017

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel Outside of Stuttgart
The hotel was just off the motorway in the outskirts of Stuttgart, so it was easy to reach when coming by car. There is a paid garage, but it was quite expensive. We decided to park on the street instead. There are a couple of empty slots around the hotel and in the empty parking lot off to the side. There is also a U-Bahn stop just 100 meters away from the hotel where you can catch the tram to Stuttgart every 10 minutes. The rooms are quite spacious, newly furnished, and with comfortable pillows and beddings. The bathroom has a walk-in shower. The water pressure is not that strong, and it was difficult to set the temperature to warm. It was either very warm / hot or cold. Breakfast was quite okay, with a wide selection of bread, fruit, warm dishes, cold cuts, and cheese. The only letdown was the juice bar, where it seemed that the orange and multifruit juices were not that fresh.
Stayed 1 night in Jun 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is not close to airport
Hotel was clean and modern however in business district 25 minutes from Stuttgart main station and not near airport as advertised. It was 2 min walk to Ubahn station U6 and close to Lidil supermarket. We struggled to work out how to use ticket machines and ended up buying best guess type but were never challenged or approached by ticket inspectors.Staff at hotel were friendly and gave us extra towels when requested by us.

8/10 Good

Daniel J

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable, poor location.
Industrial area. No free parking. Not within walking distance to food or shops. Clean and comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure
Was there for business trip- didn't have much spare time to explore the city, but hotel was convenient to reach.

8/10 Good

Tim , Naples, IT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the airport
This was a fairly nice hotel a few minutes from the airport. It has a nice looking restaurant (I didn't eat at it because the breakfast seemed a little expensive at 19 euro a day) and a bar. Nearby is a u-bahn stop that is half an hour drive to the city center. It also has a shuttle to the airport that runs every half hour.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Klaus, Collegeville, pa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good off airport hotel
The hotel has good but narrow underground parking. This was my first stay in this hotel and I was pleasantly surprised. I may stay there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent by the airport
great..just the relaxation we needed, and food was brill

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cassandra, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business travelers.
This hotel was quite good in my opinion. The room was very comfortable and there was tea and coffee in the room to drink at your leisure. The breakfast was quite good. The only negative was that the wifi was relatively weak and I couldn't log on with either my phone or tablet. Only my laptop was able to connect.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Minibus to/from airport and exhibitions a definite plus. Friendly and reasonably priced

10/10 Excellent

Carl, Maidstone, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
we used the hotel as our base to travel around the area. EnBW city train station is opposite the hotel and was easy to use. Easy to to get to central Stuttgart hauptbahnhop. We had great days out in Ludwigsberg, Tubingen and Esslingen as well as Stuttgart. The wine festival was great. For those who didn't want the breakfast there is a Lidl around the corner for snacks. The hotel bar was pleasant to have a drink in the evening. The hotel staff were really polite and helpful. Overall a great time was had by the whole family.

10/10 Excellent

EMMANOUIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort