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Victoria Hotel - Strathalbyn – Avis

3 out of 5
Victoria Hotel - Strathalbyn
16 Albyn Terrace, Strathalbyn, SA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 162 avis sur 289." "
Note de 8 – Bien, d’après 102 avis sur 289." "
Note de 6 – Acceptable, d’après 17 avis sur 289." "
Note de 4 – Médiocre, d’après 8 avis sur 289." "
Note de 2 – Terrible, d’après 0 avis sur 289." "

9,0/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Judy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were fantastic very friendly and very helpful. Room was nice size and facilities were modern and very clean. Location was good and great to be able to order a meal. Not many parking spaces so had to park on the street but otherwise great.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tom

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely staff, comfy beds, lots of space, water pressure was poor and onsite parking was extremely limited and very difficult to get out of
Séjour de 2 nuits en avril 2024
Samantha Jones - Duty Manager a répondu le 27 avr. 2024
Good morning Tom. Thank you for taking the time to review our hotel. We are thrilled you liked our staff and found our rooms comfortable. I will pass on to maintenance about the water pressure. Unfortunately, there are no other options for the parking situation, and agree it is not an easy driveway to manoeuvre!! If you do stay with us again, the parking on the street at the back of the hotel, has no time limits on it. Kind regards.

8/10 – Bien

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location in Strathalbyn with plenty of local shops nearby. Rooms are quite old but have everything you need. There was little to no noise during the night.
Séjour de 1 nuit en février 2024
Samantha Jones - Duty Manager a répondu le 19 févr. 2024
Good evening MatthewWe are pleased you enjoyed your stay with us, and thank you for giving us a high rating. We hope to see you back for a visit in the near future. Kind regards.

8/10 – Bien

Leon

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms very clean and well equiped
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Hi Leon, thank you for your positive feedback! We're glad to hear that you found our rooms clean and well-equipped. We appreciate your support and hope to welcome you back soon. Kind regards.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Character building in a great location.
Good value for money. Staff were excellent, helpful and friendly. Food in the restaurant was good. It's a pity there was no breakfast in the dining room. A breakfast to go was provided in the room. Room was clean but dated. Overall an excellent stay.
Séjour de 2 nuits en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Thankyou for taking the time to review our hotel. We are thrilled you enjoyed your stay with us. We hope to see you again one day. Kind regards,

4/10 – Médiocre

Lorelle

Points forts : Service et personnel
Points faibles : Commodités
Excellent dining. External access to room was scary and hazardess for a 70 yo woman so I used the internal stairs. Bed linen and towels very clean but the room had dust around the skirting boards. Shower eas over spa and the pipes made a terrible noise when turned on. I would never stay there again
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
We are sorry to hear you didnt enjoy your stay with us. We have spoken to our cleaning team about the skirting boards. And we are in the process of fixing the plumbing issues with the knocking pipes. It is good to hear though, that your dining experience was good. Kind regards,

6/10 – Acceptable

Chris

Points forts : Service et personnel
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Thankyou for taking the time to review our hotel. Is there anything you would like to share/suggest, for us to get a higher rating. Kind regards,

8/10 – Bien

Robyn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Thank you for taking the time to rate our hotel. We hope you enjoyed your stay. Kind regards,

10/10 – Excellent

Robyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean and much bigger than we expected, the breakfast provided was nice and well, better than most. The dining was amazing and the staff were friendly and went above and beyond. Great pub and I could see why it was so popular.
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
We are so happy that you enjoyed your entire stay with us. From the rooms, to the staff, to the food. We hope to see you back again one day ! Kind regards,

8/10 – Bien

Lloyd

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shower had an air bubble in pipes. Made a lot of noise. So did unit next door as we could hear the noise through the wall.
Séjour de 1 nuit en décembre 2023
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
We do apologise for the noisy water pipes, which we are now in the process of rectifying. But we are glad you enjoyed your stay with us despite this problem. Kind regards,

10/10 – Excellent

Rhonda

Voyage de couple
Room was great and food excellent
Séjour de 1 nuit en janvier 2024
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Hi Rhonda. We are glad you enjoyed your stay, and hope to see you again soon! Kind regards

10/10 – Excellent

HO KEI TIMOTHY

Voyage en famille
Points forts : Service et personnel
Séjour de 1 nuit en décembre 2023
Samantha Jones - Duty Manager a répondu le 29 janv. 2024
Thankyou for taking the time to review our hotel. We are glad you enjoyed your stay. Kind regards.

10/10 – Excellent

Vicki

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Couldn't get more central. Helpful staff. Huge room.
Séjour de 1 nuit en décembre 2023
Stephanie Wassenaar | Duty Manager a répondu le 4 janv. 2024
Hey Vicki, we're so glad to hear you enjoyed your stay and had a positive experience. Thank you for the review and we hope to welcome you back again soon.

10/10 – Excellent

phill

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Christmas break . Staff made us feel welcome and were very friendly . All meals were excellent and river walk opposite the hotel were brilliant . hotel is within walking distance of shops and antique stores . Pleasurable stay . will return
Séjour de 2 nuits en décembre 2023
Stephanie Wassenaar | Duty Manager a répondu le 4 janv. 2024
Hey Phill, we're so glad to hear you enjoyed your stay and had such a positive experience. Thank you for the review and we can't wait to welcome you back.

10/10 – Excellent

kay

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All good no probs
Séjour de 1 nuit en novembre 2023
Stephanie Wassenaar | Duty Manager a répondu le 30 nov. 2023
Thank you for the review Kay, we're glad you enjoyed your stay. We hope to welcome you back again soon!

8/10 – Bien

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and comfortable. Enjoyed our stay. Lovely town
Séjour de 1 nuit en novembre 2023
Stephanie Wassenaar | Duty Manager a répondu le 23 nov. 2023
Thank you Danielle for the review, we're so glad you enjoyed your stay. We look forward to welcoming you back again soon!

10/10 – Excellent

Bear

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always a good stay
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 16 oct. 2023
Hi BearThanks for taking the time to review our hotel, and thank you for the high rating. Kind regards.

10/10 – Excellent

Gloria

Voyage de couple
It was a good hotel to stay
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 2 oct. 2023
Good afternoon GloriaWe are glad you enjoyed your stay with us, and thankyou for giving us a high rating. We hope to see you again one day !!

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 30 sept. 2023
Hi JonathanThankyou for the high rating. We are glad you enjoyed your stay with us. Hope to see you again !!

6/10 – Acceptable

Steve

Voyage d’affaires
Points forts : Service et personnel
Poor signage to motel reception to go to rear lane.
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 23 sept. 2023
Thankyou for taking the time to review our hotel. We hope you have a great afternoon !!

10/10 – Excellent

Lynda

Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 23 sept. 2023
Thank you for the high rating. We are glad you enjoyed your stay with us. Have a great afternoon !!

8/10 – Bien

Rosemary

Voyage de couple
Points forts : Propreté, service et personnel
Gorgeous property, parking was tricky when we were there because road was blocked off. Lovely big room.Continental Breakfast excellent.
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 16 sept. 2023
Hi Rosemary! Thank you for your kind words about our gorgeous hotel and lovely rooms. We apologize for any inconvenience caused by the blocked-off road during your visit. We're glad you enjoyed our complimentary Continental Breakfast, and we hope to welcome you back soon!

10/10 – Excellent

Graham

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Victoria Hotel review
Séjour de 4 nuits en septembre 2023
Samantha Jones - Duty Manager a répondu le 16 sept. 2023
Thank you for the high rating. We hope to see you back for a return visit in our hotel soon.

6/10 – Acceptable

Carly

Points forts : Service et personnel
Séjour de 1 nuit en septembre 2023
Samantha Jones - Duty Manager a répondu le 16 sept. 2023
Hi Carly. Thank you for taking the time to review our hotel. We would love to know what you think we could improve on to get a higher rating.

10/10 – Excellent

Kyle

Séjour de 3 nuits en août 2023
Samantha Jones - Duty Manager a répondu le 23 sept. 2023
Thank you for the high rating. We are glad you enjoyed your stay with us. Have a great afternoon !!

10/10 – Excellent

Deb

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I this Hotel. Several stays. Great Continental Breakfast in room in concluding in room Price.
Séjour de 1 nuit en août 2023
Samantha Jones - Duty Manager a répondu le 19 août 2023
Hi DebThank you for the great review! We are thrilled to hear you have enjoyed staying with us on several occasions, and hope to see you again soon. Kind regards.

8/10 – Bien

Susan

Points forts : Service et personnel, confort de la chambre
Points faibles : État et installations de l’hébergement
Good choice
Old fashioned hotel with friendly vibe. Lovely village and interesting shops.
Séjour de 1 nuit en août 2023
Samantha Jones - Duty Manager a répondu le 7 août 2023
Hi SusanThank you for taking the time to review our hotel. We are thrilled you enjoyed your stay with us, and enjoyed exploring our little country town. Kind regards.

10/10 – Excellent

Dinah

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was quiet and comfortable
Séjour de 2 nuits en juillet 2023
Samantha Jones - Duty Manager a répondu le 17 juill. 2023
Thank you for your review. We are glad you had an enjoyable experience at our hotel, and we hope to see you again soon. Regards.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Tash Cooper | Venue Manager a répondu le 11 juill. 2023
Hi Christopher, Thank you for leaving a rewiew. We're glad you enjoyed your stay.

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Hotel was just as expected. The rooms were clean but dated however met our expectations. Food was very good and fresh, large serves of typical hotel food
Séjour de 3 nuits en juin 2023
Samantha Jones - Duty Manager a répondu le 3 juill. 2023
Thanks for the review. Hope you have an amazing day!

10/10 – Excellent

Peter

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel
This is one the best town pub experiences I have had in years. Awesome pub, great space, large accomodation, continental breakfast all at a rural town price. I’ll be back for sure!
Séjour de 1 nuit en juin 2023
Samantha Jones - Duty Manager a répondu le 3 juill. 2023
Really glad you had a positive experience. Thanks for reviewing. We will share this with the team!

10/10 – Excellent

Julie-anne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great dinning area convenient breakfast great roomy room
Séjour de 1 nuit en juin 2023
Samantha Jones - Duty Manager a répondu le 3 juill. 2023
We are glad you had an enjoyable stay. Hope to see you again soon !

10/10 – Excellent

Fiona

Points forts : Service et personnel, état et installations de l’hébergement
Cosy, well priced and comfortable.
Séjour de 1 nuit en juin 2023
Samantha Jones - Duty Manager a répondu le 3 juill. 2023
Hi FionaThankyou for the positive rating. Hope to see you again soon.

10/10 – Excellent

Dianne

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We stayed in the spa room which was quite spacious. Our only issue was parking. Only 3 parks on site for small to medium cars otherwise off street parking.
Séjour de 3 nuits en juin 2023
Samantha Jones - Duty Manager a répondu le 17 juin 2023
Thankyou for taking the time to rate our hotel, and we are glad you enjoyed your stay with us. Hope to see you again in the near future.

8/10 – Bien

Beverley

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good size room. Pleasant decor. Breakfast supplies in room generous. Close walking distance to all that Strath has to offer. Enjoyed the stay. All rooms are upstairs and distant from car. As an elderly (81) person, I found climbing the steep and narrow staircase a challenge. Granddaughter loved the spa bath, but I was unable to shower because the shower was in the bathtub. We enjoyed our stay, but difficulties with accessibility might prevent us from staying again 😁
Séjour de 1 nuit en juin 2023
Samantha Jones - Duty Manager a répondu le 5 juin 2023
Beverley, thanks for taking time out of your day to review us. Have a wonderful day!

10/10 – Excellent

Kym

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The accommodation was great, the room clean with all amenities. The hotel is right in the middle of town and close to a small shopping centre whih is a walk across the road.
Séjour de 3 nuits en avril 2023
Tash Cooper | Venue Manager a répondu le 22 avr. 2023
Hi Kym, Thank you for taking the time to leave a review. We are delighted to get this kind of feedback and will pass it on to the team.

8/10 – Bien

Julie

Voyage de couple
Points forts : Service et personnel
Convenient location right in the heart of Strathalbyn.Staff & food very good in hotel. Older accommodation, darker rooms, could do with big freshen up.
Séjour de 3 nuits en avril 2023
Vic Hotel Team a répondu le 22 avr. 2023
We are happy to hear you enjoyed your stay here, and we hope to see you again one day.

10/10 – Excellent

Vicki

Séjour de 1 nuit en avril 2023
The Vic Hotel Team a répondu le 8 mai 2023
Thankyou for the excellent rating!! We hope to see you again in the near future.Regards,

10/10 – Excellent

Raymond

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Room was nice and clean and comfortable. Very strong smell of room deordouriser wea a bit overpowering
Séjour de 1 nuit en avril 2023
Vic Hotel Team a répondu le 15 avr. 2023
We are happy you enjoyed your stay with us, and hope to see you again in the future.

6/10 – Acceptable

Julie

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Stayed in Strathalbyn for a wedding
Séjour de 1 nuit en avril 2023
Tash Cooper - Venue Manager a répondu le 8 avr. 2023
Hi Julie, Thank you for taking the time to leave feedback. I'd love to know how we can improve! Feel free to email me at VM.Victoriahotelsa@ausvenueco.com.au

10/10 – Excellent

Jake

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Whole stay was very enjoyable. Loved the breakfast provided in the room!
Séjour de 1 nuit en mars 2023
The Vic Staff a répondu le 3 avr. 2023
We are glad you enjoyed your stay with us, and hope to see you again soon !!

10/10 – Excellent

Martina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable and clean. Thank you
Séjour de 1 nuit en avril 2023
The Vic Staff a répondu le 3 avr. 2023
Thankyou for your positive feed back.

8/10 – Bien

Randolph

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The accomodation was very good value for money. The rooms were a little dated but this was expected. Parking was good for small cars
Séjour de 3 nuits en mars 2023
The Vic Staff a répondu le 3 avr. 2023
Thankyou for the positive feedback

10/10 – Excellent

Lisa

Séjour de 1 nuit en mars 2023
The Vic Staff a répondu le 3 avr. 2023
Thankyou for a high rating score!! Hope to see you again soon !!

8/10 – Bien

Peter

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
clean , comfortable , great staff and easy to deal with
Séjour de 2 nuits en mars 2023
The Vic Staff a répondu le 26 mars 2023
Thankyou for your feedback. Great to hear you had an enjoyable stay.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Historic hotel next to the park
A fascinating old building with a large room and good dining facilities. The only window opens on to an internal light-well with a bright light which means the room is not completely dark at night -no other complaints. Unfortunately, we did not have time to use the large spa bath!
Séjour de 1 nuit en mars 2023
The Vic Staff a répondu le 26 mars 2023
Thankyou for your feedback. We are glad you had an enjoyable stay, and hope to see you again in the future.

8/10 – Bien

David C

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2023
The Vic Staff a répondu le 3 avr. 2023
Thankyou for your rating. Hope to see you again !!

10/10 – Excellent

ELIYAHU

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No elevator to second floor
Séjour de 3 nuits en février 2023
The Vic Staff a répondu le 26 mars 2023
Thankyou for your feedback. We hope you enjoyed your stay with us.

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Victoria Hotel presents as a traditional small country pub. Its exterior belies its facilities. Excellent rooms, well trained staff, great menu. Lovely place to stay.
Séjour de 1 nuit en février 2023
The Vic Staff a répondu le 26 mars 2023
Thankyou for your feedback. We are glad you enjoyed your experience here at the Vic Hotel, and we hope to see you again in the future.

4/10 – Médiocre

Lisa

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Avoid this
The drinking water tasted foul. I ended up drinking 8 cups of tea, but it even ruined the tea. The shower kept going cold. The bed was hard. The ensuite was so small that I banged my head on the door when accessing the toilet. $160 for a rubbish stay.
Séjour de 1 nuit en février 2023
Luke a répondu le 16 févr. 2023
Hey Lisa,I'm really sorry about your negative experience, I would love to discuss further if you would like to call the venue and ask for me or one of our friendly management teamWarm regards,Luke