The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with 24-hour front desk, walk to Stratford City Hall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Windsor Hotel by Hoco Hotels Collection

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Exterior
Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom
Family Suite, 2 Queen Beds
Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | Bathroom

Overview of The Windsor Hotel by Hoco Hotels Collection

7.8

Good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • Restaurant
  • Bar
  • Air conditioning

Your area essentials

23 Albert St, Stratford, ON, N5A 3K2
  • Popular LocationAvon Theatre2 min walk
  • Popular LocationAvon River5 min walk
  • Popular LocationFestival Theatre17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)87 min drive
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Room options

Family Suite, 2 Queen Beds

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

cleanliness

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

cleanliness

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

cleanliness

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 235 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking, Private Bathroom

cleanliness

Highlights

Air conditioning
Heating
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

cleanliness

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Mini Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Stratford

Located in Stratford, The Windsor Hotel by Hoco Hotels Collection is in the entertainment district and near a train station. Avon Theatre and Studio Theatre are cultural highlights, and some of the area's activities can be experienced at Stratford Municipal Golf Course and Stratford Country Club. Stratford City Hall and Avon River are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Country Club - 4 min drive

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • Bentley's - 3 min walk
  • Boar's Head Pub - 2 min walk
  • Balzac's Coffee Roastery - 4 min walk
  • Pazzo Taverna & Pizzeria - 3 min walk
  • Revival House - 3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Avon Theatre
The Windsor Hotel by Hoco Hotels Collection is located close to Stratford City Hall and Studio Theatre, and provides a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), an elevator, and concierge services
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at The Windsor Hotel by Hoco Hotels Collection have comforts such as air conditioning, as well as amenities like free WiFi and espresso makers. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is The Windsor Hotel by Hoco Hotels Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on Mar 31, 2024 start from CA $97.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Windsor Hotel by Hoco Hotels Collection?

Self parking is available for CAD 20 per night.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-out is at 11 AM. Late check-out is available for CAD 50.

Where is The Windsor Hotel by Hoco Hotels Collection located?

Situated in the entertainment district, this hotel is steps from Stratford City Hall, Avon Theatre, and Studio Theatre. Avon River and Festival Theatre are also within 1 mi (2 km). Stratford Station is 13 minutes by foot.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 125 reviews" "
Rating 8 - Good. 42 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 16 out of 125 reviews" "
Rating 2 - Terrible. 2 out of 125 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness, staff & service
The day before check-in, we were told they couldn't accommodate us at The Windsor Hotel and we were moved to another hotel: The Stratford Hotel. They'd already taken full payment, 7 days before our check-in date plus, with so little time left before our scheduled arrival, what choice did we have? They upgraded our room for the inconvenience, but it wasn't what we would've wanted ... had we been able to choose for ourselves.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property showed a lot of the old building which made it wonderful
Stayed 3 nights in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, inviting atmosphere, and friendly helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
beds comfortable - liked separate sitting room
Stayed 1 night in Dec 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is seasoned. The room was very large with 2 double beds. My concern was the Expedia booking. I was told by the hotel I could not book direct so I used Expedia then when I called the hotel with a change I was told to call Expedia. At check in the change had not been forwarded to the Hotel and somehow that was mine to own because I booked through Expedia? The room charges were charged to my credit card Nov 9 for a stay Nov 16-19. In addition $500/ per room security deposit(we had 3 rooms). The rooms were guaranteed on 1 credit card intending for each room to pay at time of check-in this could not be done as the payment was put through 5 days ahead. The concern from the hotel perspective was hotel policy or Expedia policy. Little concern about the customer. The hotel was great our stay was great, Stratford was what we expected. Hotel staff were great but unconcerned that close to $2500 for 3 rooms for 3. nights was charged to my cr card at the start of a Christmas shopping weekend. The responsibility fell to me to collect from my group. This was the biggest disappointment the internal management became my problem.
Stayed 3 nights in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic building well taken care of.
Stayed 1 night in Nov 2023

8/10 Good

VERA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great very friendly Always ready to answer any questions
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights, first day went shopping bought 3 pretty bars of handmade soap, 2nd day while out someone was sent to the room to check a loose mirror in the bathroom and when we were packing that afternoon the 3 bars of soap were not to be found. The attitude of the staff at this point was not helpful and we did not get our soap bars or any compensation. Very disappointing. Also the shower was not reliable and the bathroom not adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Stratford and will most defiantly be returning.
Stayed 2 nights in Oct 2023

General hotel information

Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5