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Reviews of Campanile Strasbourg Illkirch

Campanile Strasbourg Illkirch
20 Rue De L'Ill Geispolsheim, Geispolsheim, Bas-Rhin

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 380 reviews" "
Rating 8 - Good. 169 out of 380 reviews" "
Rating 6 - Okay. 91 out of 380 reviews" "
Rating 4 - Poor. 45 out of 380 reviews" "
Rating 2 - Terrible. 25 out of 380 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Conveiant
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok oils stay every trip
Stayed 1 night in Nov 2023
Response from LA DIRECTION on Dec 12, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Kasia

Stayed 1 night in Jul 2023
Response from LA DIRECTION on Jul 24, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Michael

Business traveller
Liked: Staff & service
There was very little food on
Stayed 1 night in Mar 2023
Response from LA DIRECTION on Mar 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff could improve.
Convenient budget hotel. Outside dining claimed to be foll when clearly not. Maybe a brexit thing.
Stayed 2 nights in Jun 2022
Response from LA DIRECTION on Jun 18, 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Marie, Scotland

Travelled with partner
Liked: Cleanliness, staff & service
Comfy bed. Good size TV. No hairdryer in room and none at reception. Have stayed in a Campane before and had hairdryer. Need English Breakfast Tea Bags. Lampshades in room look dirty and need replaced. Breakfast good but should finish at 10am and not 9 am.
Stayed 3 nights in Apr 2019

8/10 Good

NEXIDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2018
Response from Management on Dec 11, 2018
Dear guest, Thank you for your review. Feel free to share your remarks with us, they are very important for us. Best Regards,

6/10 Okay

virgilio

Liked: Cleanliness, staff & service

8/10 Good

Lee, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Great hotel, great price, very good location. Clean nicely sized and presented rooms. Free parking and wifi. Will return when in Strasbourg

4/10 Poor

Frederic B.

Disliked: Cleanliness, room comfort
after arrival from airport
Very cheap but not so clean and room smelling like cigarette smoke.. Close to the highway so nit possible to open window at night.. Breakfast OK and staff alright.

8/10 Good

Janet, Sheffield

Liked: Cleanliness, staff & service
Good budget hoteĺ
A good value for money hotel. Basic and clean and suited our requirements for an overnight stay (just wish the towels were more softer and generous in size!). We were very thankful for the air conditioning after travelling for 5 hours on a motorbike in 100 degrees heat! Shame air conditioning wasn't in the restaurant as we had to quickly have our food and escape back to the bedrooms for a cool down! Staff were polite and attentive too!

8/10 Good

virgilio, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I raccomand this hotel
Good hotel for a stop over good restaurant and the waiting staff Laila is very good and attentive to clients need Only the rooms are a little bit small

6/10 Okay

virgilio, glasgow

Liked: Cleanliness, staff & service
Disliked: Room comfort
restaurant service was very good restaurant staff
Our room was very small and the two singles beds to close

8/10 Good

Cemil

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap place
if you can afford pay £10-15 more and get yourself a better hotel, Ibis or something else in the main town can be booked for as little as £45. The guy on duty was very very helpful so my comments only concern the facility and not people who run this place. It looks like a storage facility, dingy and very basic. If you are okay with this then go ahead, otherwise if you expect a half descent place to kip after a long drive then look else where.

8/10 Good

David, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for travelers
The room was clean, the bed was comfortable and we slept very well. There's even tea and coffee in the room (with a water heater).

2/10 Terrible

QC, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good if you are commuting, hotel is isolated
Room was not very clean, hotel was in isolated location and main building is separate from reception. Staff were friendly but could not understand English so if you don't speak French, booking this is not a good idea. On checkout I was also charged an extra hidden surcharge which is incurred for every day you stay. Taxis to hotel from Strasbourg Airport are also very expensive at night, I got charged a whooping 45 Euros for less than 6 miles distance.

8/10 Good

Zane Darken

Liked: Cleanliness, staff & service, room comfort
Great price and easy to find
This hotel was easy to find as it was just outside the city. It had a good restaurant as well as free wi-fi (it felt like dial up, but it worked). The staff was very friendly and made us feel at home. The rooms were decent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jeff, Cincinnati, Ohio USA

Nice Hotel
Room was clean but kind of small. There were 3 of us and when you pull the trundle bed out, you can barely walk in the room to get to the bathroom. stayed on the second floor in the back towards the river. Room seemed quiet enough for us. Bathroom was decent and clean. Hotel is about 15 minutes from Strasbourg, so you need a car to stay, but plenty of free parking and fairly easy to get to. Free Wi-Fi. Staff was friendly, although don't think they spoke much English. Did not eat in the restaurant, but it looked nice and had a crowd when we came back from our tour in the evening. Would stay there again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good

10/10 Excellent

cecile, usa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one night on a biz trip
Campanile is always a good stop with wifi, desk, restaurant on site, coffee in the room, ac ....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Completely recommended
Terrific value...get a room on the River side...but can't be beaten for the price. No, it's not five star, but it is a home from home and the restaurant is brilliant too.

8/10 Good

LT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price. Close to Europa Park
The room was smallish but clean and comfortable. Likewise the bathroom. Good value for the price. We dined in the restaurant which stayed open for us even though we were a little late. I found the staff friendly.

4/10 Poor

Puddle Sailor, Stoke-on-Trent

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't expect Campanile standard
A tired hotel, room was not very clean, some rubbish left in a cupboard. Dust balls on the floor. Bed however very clean.

6/10 Okay

Mal, Canberra

Liked: Room comfort
Value
Older 2 star hotel will good sized room and a decent bench to work on

4/10 Poor

Rebecca, Philadelphia

Disliked: Staff & service
Not good, unless you like sleeping on the floor...
Our main issue with this chain motel was that I had reserved a triple room for my 80-year-old parents and 70-year-old aunt. Not surprisingly, the room was tiny, and the third bed consisted of a trundle that pulled out from underneath one of the twins, leaving no space to move in the room. Problem - the trundle was broken and could not be lifted off the floor. My aunt, not a complainer, informed the desk the next day and was told it would be fixed. It was not. When I brought it up with the clerk the next day, who was ringing his hands as I spoke to him like something out of a Dickens novel, he was not responsive. After pressing him, he offered one free breakfast as compensation, which to me did not mitigate what my aunt had to put up with for two nights. One other issue. I asked for a wake-up call the first night and never got it...the same clerk was unapologetic. And when I called on the second night at around 10:00 p.m. to talk to someone about the fact that my aunts bed was still on the floor, there was no answer. These folks are probably operating under the assumption that because we were American, there was little we could do....but I will not use this chain again.

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from LA DIRECTION on Dec 21, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from LA DIRECTION on Dec 21, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Samir

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Une nuit avec les bêtes
Bp de bêtes qui se baladent
Stayed 1 night in Nov 2023
Response from LA DIRECTION on Dec 21, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Madame, Monsieur, nos salutations distinguées

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien dans l'ensemble
Stayed 2 nights in Nov 2023
Response from LA DIRECTION on Dec 12, 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.

10/10 Excellent

Jérôme

Business traveller
Pas de bruit, calme, propre
Stayed 1 night in Nov 2023
Response from LA DIRECTION on Nov 6, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from LA DIRECTION on Nov 6, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from LA DIRECTION on Oct 23, 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from LA DIRECTION on Oct 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Constant
Cela fait plus de 10 ans que je suis client et Comme d’habitude tout était parfait !
Stayed 1 night in Sep 2023
Response from LA DIRECTION on Oct 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour dans un environnement calme, bonne literie, très bon petit déjeuner.
Stayed 1 night in Sep 2023
Response from LA DIRECTION on Sep 16, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Erwin

Stayed 1 night in Sep 2023
Response from LA DIRECTION on Oct 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Sylvie

Stayed 1 night in Sep 2023
Response from LA DIRECTION on Sep 14, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt !Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Eric

Liked: Staff & service
Belle endroit Structure âgée mais propre Le personnel très sympathique
Stayed 1 night in Sep 2023
Response from LA DIRECTION on Sep 14, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

E

Stayed 1 night in Aug 2023
Response from LA DIRECTION on Sep 4, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Da wir kurzfristig gebucht haben war dass Zimmer nicht gelüftet und hat gemüffelt.
Stayed 1 night in Aug 2023
Response from LA DIRECTION on Aug 9, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

gerald

Stayed 1 night in Aug 2023
Response from LA DIRECTION on Aug 9, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La structure est évidemment à rénover mais dans l'ensemble ce fut un séjour satisfaisant
Stayed 2 nights in Jul 2023
Response from LA DIRECTION on Aug 3, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Jean-Christophe

Stayed 1 night in Jul 2023
Response from LA DIRECTION on Jul 24, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Mogens

Disliked: Cleanliness, property conditions & facilities
Nedslidt Hotel
Meget nedslidt Hotel, fugtig luft på værelset og helt mørkt. Rengøring var mangelfuld, OK seng. Kan til nød bruges til en rejse overnatning men så skal prisen ned ! OK morgenmad.
Stayed 1 night in Jul 2023
Response from LA DIRECTION on Jul 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

BOUGUETTOUCHA

Stayed 2 nights in Jul 2023
Response from LA DIRECTION on Jul 24, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Christophe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Correct mais….
Besoin d’un bon coup de rénovation, personnel avenant mais pas envahissant ! Femme de ménage sympathique surtout la petite black 😉 Hôtel vieillissant…dommage pour un campanile !
Stayed 3 nights in Apr 2023
Response from LA DIRECTION on May 16, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.