6 piscines extérieures, cabanas gratuites, parasols

Oceans Edge Key West Resort, Hotel & Marina – Avis

4 out of 5
Oceans Edge Key West Resort, Hotel & Marina
5950 Peninsular Avenue, Key West, FL

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 1027 avis sur 1523." "
Note de 8 – Bien, d’après 257 avis sur 1523." "
Note de 6 – Acceptable, d’après 131 avis sur 1523." "
Note de 4 – Médiocre, d’après 48 avis sur 1523." "
Note de 2 – Terrible, d’après 60 avis sur 1523." "

9,4/10

Propreté

9,0/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Maxime

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 4 mai 2024
Dear Maxime, We appreciate your rating! It is great to know you enjoyed your time with us. All of us here at Oceans Edge Key West Hotel & Marina look forward to your next visit.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Marc

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour à Key West
Séjour de 2 nuits en octobre 2023
Dennis a répondu le 29 oct. 2023
Thank you for your review, glad you enjoyed your stay. Hope to see you again in the near future.

8/10 – Bien

Caroline

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sejour Key West
Bonne expérience et hôtel très agréable mais les fees sont particulièrement élevés !
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 29 oct. 2023
Dear Caroline, Thank you for choosing Oceans Edge Key West Hotel & Marina for your getaway. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. Hopefully, your next visit comes soon, as we look forward to hosting you again!Sincerely, Kevin CrokeGeneral Manager

2/10 – Terrible

Jacques

Séjour de 3 nuits en août 2023
Dennis a répondu le 22 août 2023
Sorry we didnt meet your expectations. We will try harder.

10/10 – Excellent

Lucas Matias

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel très bien . Chambre très confortable. Restaurant par contre pas fameux et très dispendieux pour le produit servi…. Le café … demandez pas un cortado même s’il est au menu car ils ne savent le faire . Autre le restaurant le global reste positif.
Séjour de 1 nuit en août 2023
General Manager a répondu le 17 août 2023
Dear M. Matias, Thank you for choosing Oceans Edge Key West Hotel & Marina for your getaway. We are delighted to read had a comfortable stay and that you were impressed with your room. All of your feedback is valuable to us, and we look forward to welcoming you back the next time you visit the area.Sincerely, Kevin CrokeGeneral Manager

4/10 – Médiocre

thierry

Voyage en groupe
Points faibles : Service et personnel
Séjour de 3 nuits en août 2023
General Manager a répondu le 18 août 2023
Dear Thierry, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely, Kevin CrokeGeneral Manager

8/10 – Bien

Anne-Marie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Vu sur une industrie
Séjour de 1 nuit en mai 2023
General Manager a répondu le 20 mai 2023
Dear Ane-Marie,Thank you for being our guest at Oceans Edge Key West Resort, Hotel & Marina. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Alexandre

Séjour de 3 nuits en mai 2023
General Manager a répondu le 26 mai 2023
Dear Alexandre, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Oceans Edge Key West Hotel & Marina, and we look forward to welcoming you again soon.Sincerely, Kevin CrokeGeneral Manager

8/10 – Bien

andre

Points forts : Propreté, commodités
On est loin de tout
Séjour de 2 nuits en octobre 2022
Dennis a répondu le 17 oct. 2022
Thank you for your review. Glad you enjoyed your stay. Hope to see you agan soon.

4/10 – Médiocre

Ludovic

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités
Key West est devenue une repaire de spring breakers buveurs de bierres, franchement pas très élégants ! L’hôtel pourrait être sympa mais le personnel est totalement nul et les alentours catastrophiques, terrain de mobil home, atelier de pécheurs à l'abandon etc... Ils en sont tellement conscients que l'hôtel est gardé jour et nuit ! Enfin le prix est exorbitant au regard des prestations, j'ai payè 150$ de moins dans un 5étoiles à Palm Beach pour la même durée ! Pour finir, nous n'avons pas eu la chambre réservée et on nous a donné une explication vaseuse comme justification. Je n'ai pas insisté et suis parti le matin du deuxième jour franchement soulagé de quitter cet endroit !
Séjour de 2 nuits en août 2022
General Manager a répondu le 17 août 2022
Dear Ludovic, Thank you for choosing to stay at our resort for your Key West getaway. We are sorry our property did not meet your expectations. Your feedback is important to us as it helps to improve our guest experience going forward. However, we were disappointed that you felt the price did not meet your expectations. We make every effort to be priced competitively. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Tom E. General Manager

10/10 – Excellent

Ahmed

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tout
Séjour de 1 nuit en août 2022
General Manager a répondu le 9 août 2022
Ahmed, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Oceans Edge Key West Hotel & Marina, and we look forward to welcoming you again soon. Sincerely, Tom E. General Manager

10/10 – Excellent

Annie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Chambre magnifique avec vue sur la marina. Bon restaurant sur place avec personnel charmant!
Séjour de 4 nuits en avril 2022
General Manager a répondu le 30 avr. 2022
Annie, thank you for the excellent review! It was a pleasure serving you on your recent getaway to Oceans Edge Key West Hotel & Marina, and we are happy to hear you had a fantastic time enjoying our property. From our abundant amenities, tranquil guest rooms, breathtaking views, and courteous colleagues, we go above and beyond to make sure our guests have a spectacular, one-of-a-kind experience in beautiful Key West. We hope you will choose us the next time you are dreaming of an island escape in the Keys. We look forward to helping you relax and unwind again soon. Sincerely, Tom E. General Manager

10/10 – Excellent

Erkand

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent resort
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Hannah

Points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Barry

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about my trip to Key West was great! Wouldn't change a thing.
Séjour de 5 nuits en mai 2024
General Manager a répondu le 26 mai 2024
Dear Barry, Thank you for your fantastic review of Oceans Edge Key West Hotel & Marina! We're thrilled to hear that everything about your trip was perfect. We have a passion for conserving this beautiful island and a vision for creating a bigger, better, more authentic slice of paradise. We appreciate your kind words and look forward to welcoming you back for another wonderful stay.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Lucy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This resort is a bargain at any price. They offer transportation, rentals of just about everything, they have restaurants on the premises. They have like 6 pools, lots of games to play, and the rooms are beautiful. We will back again.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Dear Lucy, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Tamara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 24 mai 2024
Dear Tamara, We are delighted you enjoyed your stay at Oceans Edge Key West Hotel & Marina. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

george

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great views of the pools, water and marina. Out of the way from downtown Key West but just as convenient with the hourly shuttles, & restaurant on site. The staff was great, friendly and accommodating. We’ll be back!
Séjour de 5 nuits en mai 2024
Dennis a répondu le 22 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 – Excellent

sopha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time traveling to key west with adult children and young child age is 6. Location isn’t far from main area it’s very easy to get around straight 10 mins from airport and about 4 miles to Duvall square. Hotel is good size for small family or group of 4. More than that will be tight. Pools and resorts are clean and inviting. I love to watch the boats come in and the fresh catch people bring in. Locals are friendly . I highly recommend this location.
Séjour de 3 nuits en mai 2024
Dennis a répondu le 21 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 – Excellent

Shila, Terlton

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 4 nuits en mai 2024
Dennis a répondu le 22 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 – Bien

Mara

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en mai 2024
Dennis a répondu le 22 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 – Acceptable

Robin

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Office staff check-in employees terrible, rude. Room service employees great
Séjour de 2 nuits en mai 2024
General Manager a répondu le 21 mai 2024
Dear Robin, Thank you for your recent stay and for sharing your comments about our hotel. Please accept our apologies for the service you received from some of our staff. Our goal is to provide the best customer service possible, and we regret not meeting this expectation. We want to get it right every time, so we will take measures to ensure this is not repeated. We appreciate your honest feedback and hope to have another chance to serve you on a future visit.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

selim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay for the weekend with easy access to downtown
Séjour de 1 nuit en mai 2024
Dennis a répondu le 20 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 – Excellent

Ronald

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great except for housekeeping. Room wasn’t cleaned til we called very late in the day. Not enough washcloths, towels. Gave the maid a tip outside our door and she disappeared! Had to call front desk again! The only time they were early was on checkout! But we were given a later checkout time!
Séjour de 5 nuits en mai 2024
Dennis a répondu le 20 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 – Bien

Karel, Lansing

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
Séjour de 2 nuits en mai 2024
General Manager a répondu le 19 mai 2024
Dear Karel, We're delighted to hear you had a positive experience at Oceans Edge Key West Hotel & Marina! Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Robert

Points forts : Propreté
Séjour de 5 nuits en mai 2024
General Manager a répondu le 19 mai 2024
Dear Robert, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Oceans Edge Key West Hotel & Marina. We look forward to welcoming you back on your next visit!Sincerely, Kevin CrokeGeneral Manager

2/10 – Terrible

Evelin

Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There are many things that I did not like about this property, the main thing is that they only charge you for taxes what it costs for one more night of hotel $300 dollars in pure hotel fees according to them, the food is horrible in the only restaurant they have and extremely face, some shrimp that I ordered practically sent me to the hospital with diarrhea and poisoning since the shrimp were super raw, there is no good customer service, for a plate of snacks they charge you more than 50 dollars, not to mention that they have nothing Fun at the hotel, they charge you much more for parking than other hotels I've been to, also 5 stars and no security. I really hate this hotel and I don't recommend anyone to go there, there are actually much better 5 star hotels than this one, the beach is very divine to get to it you have to drive 20 minutes, it's the only thing I love, since the hotel pools are always full and They don't let you drink or eat in the pool area, basically if you want to eat or drink you have to do it in your room locked up super boring without any music because they don't play any music either, the members of the hotel don't treat you with any respect and They only look at you like a $ sign, I don't recommend anything in this hotel, the room is so bad for that price, the horrible food doesn't match the price and the hotel, and by the way it doesn't have a beach nearby, you have to drive to the beach, and Everything you use or do in the hotel they charge you
Séjour de 2 nuits en mai 2024
Dennis a répondu le 19 mai 2024
Sorry we didn't meet your expectations.

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The shuttle to downtown was great. Ice mace in building 4 was broken.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 17 mai 2024
Dear Steven, Thank you for your feedback. We're glad you found the shuttle service convenient at Oceans Edge Key West Hotel & Marina. We apologize for the inconvenience with the ice machine and are addressing it. We hope to welcome you back soon!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

melinda a

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort but far from everything. but is was great that they provide transportation to downtown. I was really happy they offered Golf Carts to rent right on the premises. saved us from a hassle down town.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 16 mai 2024
Dear melinda, Thank you for taking the time to share this lovely review. It sounds like you were able to enjoy everything that makes a stay with us so memorable with our spacious suites, an assortment of amenities, and quiet location with easy access to downtown. We focus on exceeding each guest's expectations, and we appreciate you acknowledging our efforts. Thank you again for the generous compliments. We hope your next visit comes soon!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Pamala

Points forts : Propreté, service et personnel et commodités.
The balcony door handles were broken. Beautiful view. Love the availability of the shuttle to downtown!
Séjour de 2 nuits en mai 2024
General Manager a répondu le 16 mai 2024
Dear Pamala, We are pleased you chose Oceans Edge Key West Hotel & Marina for your recent visit to the area. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. It's wonderful to hear that you had a positive experience with the shuttle service. We're here to ensure your stay is both enjoyable and stress-free! We appreciate you letting us know about the balcony door, and we are grateful for the feedback that helps us better serve our guests. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Monique

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked that the property overlooked a harbour . It was lovely and quiet. We appreciated other guests had thought this location was better than being downtown Key West, due to the late night noise etc. The resort was a 12 minute Uber ride to Duval street. The 6 swimming pools ensured that they were not overcrowded and had plenty of lounge chairs. The resort had a great layout and the rooms were quite spacious with a simple classic beach vibe. The food on property was excellent. The staff were friendly and helpful. For a visit to Key West, I would highly recommend Oceans Edge !
Séjour de 5 nuits en mai 2024
General Manager a répondu le 15 mai 2024
Dear Monique, Thank you for recommending Oceans Edge Key West Hotel & Marina! We are glad you enjoyed the serene harbor views and peaceful atmosphere. Our convenient yet tranquil location, spacious rooms, and excellent food ensure a memorable stay. We appreciate your kind words and look forward to welcoming you back soon!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Luciano

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La zona donde está el hotel es una barrio en las afueras nones feo pero si un poco descuidado muchas caravan pero no es limitante el hotel es fabuloso
Séjour de 2 nuits en mai 2024
General Manager a répondu le 24 mai 2024
Dear Luciano, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

laura

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing fun quiet great room food was excellent kayaking and bike rides were fun too! Highly recommend
Séjour de 2 nuits en mai 2024
Dennis a répondu le 15 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 – Bien

Sarah Marie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
While we loved our stay, our shower head was broken and the TV in the main area never came on.
Séjour de 3 nuits en mai 2024
Dennis a répondu le 15 mai 2024
Sorry about the maintenance issues you had. Hope you enjoyed the rest of the hotel. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 – Acceptable

Hernan P

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
I don’t like unexpected costs. Hotel was ok, very nice but I didn’t receive any welcome drink or anything, and when I asked for a change, send me to talk to Expedia
Séjour de 3 nuits en mai 2024
Dennis a répondu le 15 mai 2024
Sorry we didn't meet your expectations. Thank you for staying with us.

10/10 – Excellent

kim

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice property & highly recommend
Séjour de 4 nuits en mai 2024
Dennis a répondu le 12 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 – Excellent

Martha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Dennis a répondu le 12 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

8/10 – Bien

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Liked watching the Navy Fighters flying overhead. Disliked people smoking on balconies.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 11 mai 2024
Dear Steven, We're thrilled you enjoyed the views of Navy Fighters during your stay at Oceans Edge Key West Hotel & Marina. We apologize for any inconvenience caused by neighboring guests smoking on balconies. We appreciate your feedback and hope to welcome you back for another memorable experience.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Andriy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 2 nuits en mai 2024
General Manager a répondu le 10 mai 2024
Dear Andriy, We're thrilled you enjoyed your stay at Oceans Edge Key West Hotel & Marina! Thank you for your kind words. We look forward to welcoming you back soon for another fantastic experience!Sincerely, Kevin CrokeGeneral Manager

6/10 – Acceptable

Michael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The ocean view room looked out over a seaweed filled lagoon. The balconies are not private at all.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 8 mai 2024
Dear Michael, Thank you for sharing your feedback. We're glad you enjoyed the ocean view, though we regret if the natural seasonal seaweed affected your experience. We understand your concerns about balcony privacy and appreciate you bringing this to our attention as we continually strive to improve our guest experience. We hope to have the opportunity to better serve you in the future.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

James

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff & Customer service
Séjour de 4 nuits en mai 2024
Dennis a répondu le 7 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Dennis a répondu le 7 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!

6/10 – Acceptable

Daidrian Danielle

Voyage de couple
Overall, good stay at the resort. Staff was very friendly and accommodating. Grounds well maintained. On site restaurant was delicious. Had breakfast, lunch and dinner and was pleased every time. One of best restaurants I’ve experienced at a resort. Six pools so plenty of space and privacy. Drinks were really good too, especially the rum punch. Few issues during our stay. Shuttle driver was not friendly and started to pull off as my husband was walking to his seat, causing him to stumble. Not safe. Room booked not available when checked in. Had to be switched to my suite next morning. Stated there was a maintenance issue. New room wasn’t cleaned well. Bathroom smelled like a sour mop. Stains on the couch and carpet. Cabinet door fell off the hinge. Red stain on pillowcase. Should’ve stayed in original room. Rented golf cart and it died the following morning. Had to swap out for new one. Resort is kid and pet friendly so not ideal for romantic or peaceful getaway. Awoken to kids playing in pool and dog barking early in the morning. Bring bug spray… tons of mosquitoes. Lizards ALL over the property so if you have a fear of them, wouldn’t advise staying here. Didn’t bother me.
Séjour de 3 nuits en avril 2024
Dennis a répondu le 5 mai 2024
Thank you for your review. Glad you enjoyed your stay. The Mosquitoes are the state bird :) Hope to host your stay next time in Key West

10/10 – Excellent

Gordon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On the marina made for beautiful views.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 4 mai 2024
Dear Gordon, We're delighted to hear you enjoyed the stunning marina vistas at Oceans Edge Key West Hotel & Marina. Thank you for sharing your experience, and we look forward to welcoming you back for more breathtaking moments!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Marvin, Naples

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The resort is nice. The surroundings not so much. Dinner options are limited. Resort only has one restaurant. Stay was OK though.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 4 mai 2024
Dear Marvin, Thank you for sharing your thoughts on your stay at Oceans Edge Key West Hotel & Marina. We're glad you appreciated our resort and are looking into enhancing our dining options for a more varied culinary experience. We hope to impress you further on your next visit!Sincerely, Kevin CrokeGeneral Manager

6/10 – Acceptable

Kate

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 7 nuits en avril 2024
Dennis a répondu le 22 mai 2024
Good afternoon, sorry we didn't meet your expectations.

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Celebrated our 25 year wedding anniversary, everything was wonderful other than not telling us about the $27 a night parking fee
Séjour de 2 nuits en avril 2024
General Manager a répondu le 3 mai 2024
Dear Mary, We're honored you chose to celebrate your 25th wedding anniversary with us at Oceans Edge Key West Hotel & Marina. We're thrilled you had a wonderful experience, and we apologize for any oversight regarding the parking fee communication. Thank you for your feedback, and we hope to welcome you back for many more celebrations!Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Mari

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will be back super nice excellent
Séjour de 1 nuit en avril 2024
General Manager a répondu le 2 mai 2024
Dear Mari, Thank you for choosing Oceans Edge Key West Hotel & Marina. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We are thrilled that you have already decided to stay with us again, and we look forward to hosting you soon.Sincerely, Kevin CrokeGeneral Manager

10/10 – Excellent

Normand

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sert good
Séjour de 2 nuits en avril 2024
General Manager a répondu le 2 mai 2024
Dear Normand, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Oceans Edge Key West Hotel & Marina.Sincerely, Kevin CrokeGeneral Manager

8/10 – Bien

Ashlee

Séjour de 6 nuits en avril 2024
Dennis a répondu le 21 mai 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and look forward to the opportunity of welcoming you back soon. Once again, thank you for choosing Oceans Edge Resort. We can't wait to host you again on your future travels!