Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from SC

Probably won't return here.

Posted 27-Jul-2014
Pros: The staff was very friendly and helpful.
Cons: The room is tired and needs to be updated. The bathtub has nicks where the porcelain is missing and the caulking isn't wonderful.
Location: We were on route to SC. Ristos was a good restaurant.
I think we could do better for the price we paid. The bathroom really needs updating. An old and nicked tub that was fairly slippery when taking a shower. Bed was good and carpet was nice. The walls were textured wild paint. Not our cup of tea.
4 out of 5
Recommended
for Everyone
by A verified traveller from WV

Great place to stay

Posted 15-Jul-2014
Staff was friendly enough and the room was very clean. The bed wasn't the most comfortable, but was OK. I would recommend to a friend.
Comment from Hotel Management
16-Jul-2014 by Jim, Hotel Management
Thank you for taking time to review your stay with us. I appreciate it and I'm sure Expedia customers appreciate it as well. Thank you for your recommendation. We work hard to make sure every guest at our hotel has a great stay. We hope to see you again soon! Jim McJunkin General Manager Comfort Inn and Suites Statesville
4 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, NC

Nice hotel for the stay.

Posted 4-Jul-2014
Pros: Atmosphere, continental breakfast, and indoor pool.
Cons: Response to customer requests.
Location: A little bit of travel to restaurants, nothing close.
Enjoyable. Remodeling going on so there were boxes in the hallways. Did not have a reading lamp by the love seat in the room so requested one. I was told they could get one from another room after guests checked out but one was not brought to the room. Would have preferred to read on the love seat and not the bed.
Comment from Hotel Management
8-Jul-2014 by Jim, Hotel Management
Thank you for taking time to review your stay with us. Our remodeling is just about complete. New furniture is in every room and new window treatments are coming soon. I will work out a way to get lighting close to the couch so reading will be easier. Thank you for the suggestion and we hope to see you again soon! Jim McJunkin General Manager Comfort Inn and Suites Statesville
4 out of 5
Recommended
for Everyone
by Travler

Did the job!

Posted 11-Apr-2014
Pros: Worth the price of stay.
Cons: Add some ice bream to their snack area.
Location: All I can tell you is that if you are looking for BBQ, do not go to Carolina BBQ restaurant. It is not that good, they are nice, but the food is bad.
The Comfort Inn, was just that comfortable. It was not spectacular, but if you are looking for a quick stay be that for a business trip, or just passing through, than I would recommend the Comfort Inn. I think will find it comfortable and suitable for your needs, and the staff is very friendly. Especially the older gentlemen that has the night shift. Most of the time the person that runs the night is not very helpful or just not very approachable, but the older gentlemen at the Comfort Inn was a really nice and helpful person.
2 out of 5
by Liisa from PA

Right off highway

Posted 9-Mar-2014
Pros: Beds were comfortable, and the choice of pillows was nice
Cons: See above about the noise, and the shower was not very strong
Stopped after 10 hours on the road, wanted to get a good nights sleep before the next 8 hour drive home. Very clean and comfortable room, however, VERY NOISY! The other guests were screaming up and down the hallway and slamming doors until about 4 am. If the hotel staff/security would've walked the floors, I assume this would've stopped. When checking out, all I was told was " oh, well we sold out last night, guess everyone is excited for spring break."
2 out of 5
by A verified traveller

Hotel very convenient to highway

Posted 25-Feb-2014
Pros: My two children liked the pool.
Cons: Definitely the cleanliness of the bedding. I dont know how the cleaning person could have missed the stains! and missed changing the sheets/blanket.
Location: convenient to expressway
Overall our hotel stay was alright, but the stains on the blanket was very disappointing. It made you wonder what else was not cleaned. We did inform the hotel check in person and she brought us up new sheets and blankets for both beds. She was the only one there so she was in a hurry but was very nice. She mentioned that she would mention to management about the disgusting stain on the blanket and maybe they would adjust our bill accordingly- but we never heard anything about it. Because of those stains, I was uncomfortable the rest of the night eventhough I knew we now had clean sheets.
4 out of 5
Recommended
for Everyone
by Michele from New Jersey

Nice Hotel, Close to Exit

Posted 12-Feb-2014
Pros: It was clean and comfortable.
Cons: The hot items for the breakfast buffet need covers or better heating for the trays to keep everything hot.
The hotel and room were nice, clean and comfortable. Restaurants were not close by. Had driven around looking for somewhere to eat first. Ended up going to the hotel and they gave us a paper with a listing of places to eat with directions. The breakfast had a little to be desired. The hot items were barely that, more like lukewarm. The coffee was not great either. I would understand if it was at the end of the time that breakfast was available, but this was within the first half hour.
5 out of 5
Recommended
by Richard from Maryland

Great overnight stop over hotel

Posted 24-Jan-2014 on Hotels.com
We stay over night on our way to GA and the Comfort Inn was an excellent place to stay. The room was very nice and the service was great. The breakfast was even acceptable.
Comment from Hotel Management
19-Apr-2014 by Jim, Hotel Management
Hi Richard, Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jim McJunkin General Manager Comfort Inn & Suites Statesville
4 out of 5
Recommended
for Everyone
by A verified traveller from Columbus, Ohio

Nice Hotel for travel stop over.

Posted 4-Jan-2014
Pros: Love the pillows. Best pillows of all the hotel chains
Comment from Hotel Management
12-Jul-2014 by Jim, Hotel Management
Thank you for staying with us! And thanks responding about your stay. We hope to see you again. Safe travels!
5 out of 5
Recommended
for Overnight Stay Before Destination
by amacbigmac from Ontario

Great Stop for the halfway point

Posted 29-Dec-2013 on Hotels.com
Its half way to our destinstion. Rooms are clean bed is confortable, front desk staff are great and best of all they allow your dog
Comment from Hotel Management
8-Mar-2014 by Jim, Hotel Management
I'm glad you found us on your trip and hope you will stay with us on your return. Thank you for your great comments!