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Thank you for staying with us at the Sleep Inn near Penn State. We appreciate your excellent rating and are happy you enjoyed your experience. We look forward to seeing you again the next time you visit State College.
It was reasonably quiet. The continental breakfast was good. The room was clean & comfortable. I would stay here again.
Karen
Stayed 2 nights in Feb 2024
Response from Krista on Feb 27, 2024
Thank you for sharing your positive experience with us. We're glad to hear that you found our hotel reasonably quiet, enjoyed the continental breakfast, and found the room clean and comfortable. Your satisfaction is important to us, and we're pleased to know that you would choose to stay with us again.We look forward to welcoming you back in the future.Yours In Service,Krista OlsonGeneral Manager
4/10 Poor
Heather
Feb 4, 2024
Heather
Stayed 1 night in Feb 2024
Response from Krista on Feb 5, 2024
We sincerely apologize that your recent stay fell short of expectations, and we appreciate your honest feedback. Your experience is important to us, and we're committed to addressing any concerns you may have had.To better understand your specific issues and make improvements, we would be grateful if you could get in touch with us to share more details about what aspects of your stay were unsatisfactory. Your input is crucial in helping us enhance our services.We value your patronage and hope to have the opportunity to make amends on a future visit. If there's anything we can do to address your concerns or if you have additional feedback, please feel free to reach out. We look forward to the chance to provide you with a much-improved experience in the future. Safe travels.Yours In Service,Krista OlsonGeneral Manager
Thank you for the outstanding 5-star rating! We're delighted to hear that you had a wonderful stay, when you were in for the PSU Hockey game. It's fantastic that you enjoyed your time with us; we have a convenient location to activities on the Penn State campus.We appreciate your positive feedback, and we hope to have the pleasure of hosting you again for future PSU events or any other occasion. Safe travels and thank you for choosing our hotel!Yours In Service,Krista OlsonGeneral Manager
2/10 Terrible
Anhjay
Jan 28, 2024
Anhjay
Stayed 1 night in Jan 2024
Response from Wes, AGM on Mar 21, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay with us. Your satisfaction is important to us as a valued guest. We welcome you to reach out to us for any further assistance or commentary. We hope for an opportunity to properly host you in the future.
Thank you for choosing the Sleep Inn near Penn State for your stay! We're thrilled to know that your experience was a positive one. I'm delighted to hear that the cleanliness, room comfort, and overall satisfaction met your expectations. We look forward to welcoming you back on your next visit!Yours In Service,Krista OlsonGeneral Manager
Thank you for the 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay. Your positive feedback is truly appreciated, and it motivates our team to continue delivering excellent service.It was our pleasure to have you as our guest, and we hope to welcome you back for another outstanding stay in the future. Safe travels, and thank you for choosing our hotel!Yours In Service,Krista OlsonGeneral Manager
This room was exactly what we were looking for. We wanted a simple, quiet, clean place and that is what we got. The employees were all very kind.
Wendy
Stayed 1 night in Jan 2024
Response from Wes, AGM on Jan 28, 2024
Thank you for the excellent rating! We appreciate your letting us know about your stay and are so happy we met your expectations. We hope to see you again soon. Safe travels!
Thank you for your recent rating of your stay at the Sleep Inn near Penn State! We appreciate your feedback and are pleased to know that you had a positive experience during your stay. If there are specific areas where we can improve and earn that extra point for your next visit, please feel free to share your thoughts with us. We value your input and strive to enhance our services continually. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Safe travels!Yours In Service,Krista OlsonGeneral Manager
Thank you for the perfect 10/10 rating! We're thrilled to hear that you had an excellent experience during your stay. Your positive feedback is truly appreciated, and it inspires our team to continue delivering exceptional service. We look forward to the opportunity to welcome you back for another outstanding stay in the future.Yours In Service,Krista OlsonGeneral Manager
Our stay was great. The staff are friendly and helpful. The breakfast is good with adequate choices. The rooms are fine. We have stayed at this hotel many times when visiting State College and like it.
Patreese
Stayed 4 nights in Dec 2023
Response from Wes, AGM on Dec 15, 2023
Thank you for your kind feedback! We're delighted to hear that you've had good experiences during your stays with us. We appreciate your loyalty and look forward to welcoming you back on your future visits to State College. Safe travels!
Easy check in convent to stadium events and many amenities close-by.
Hotel rooms are clean, comfy wirh quick checkin.
Breakfast includes waffle machine, breakfast sandwiches, cereal/oatmeal, danish/muffins, yogurt and coffee
MICHELLE
Stayed 1 night in Dec 2023
Response from Krista on Dec 5, 2023
Thank you for sharing your positive experience with us. We're delighted to hear that you had an easy check-in and found our hotel to be a convenient location with many amenities close by. It's great to know that you enjoyed the clean and comfy rooms, as well as the variety of breakfast options we offer.If you ever plan to return to the area again, please feel free to reach out. We look forward to welcoming you back in the future for another great stay!Yours In Service,Krista OlsonGeneral Manager
Thank you for the fantastic 5-star rating! We're delighted to hear that you had an excellent experience during your stay. Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels and thank you for choosing our hotel!
Thank you for the outstanding 5-star rating! Your positive feedback is truly rewarding for our team. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another enjoyable stay. Safe travels and thank you for choosing our hotel!
Very walkable to Penn Sate games. Convenient getting in and out of town. Clean comfortable rooms.
Dana
Stayed 3 nights in Nov 2023
Response from Krista on Dec 4, 2023
Thank you for your positive feedback! We're delighted to hear that our hotel's location and amenities added to the convenience of your stay. Clean and comfortable accommodations are our top priorities, and we're thrilled you enjoyed your time with us. If you have any future plans to visit, we'd be more than happy to assist you.Yours In Service,Krista OlsonGeneral Manager
Thank you for your rating and for sharing your feedback with us. We're glad to hear that your overall experience was positive. We apologize for any inconvenience regarding the pillow size. Your comment is valuable, and we'll certainly take it into consideration as we aim to enhance our guests' comfort. We look forward to welcoming you back and ensuring an even more enjoyable stay. Safe travels!Yours In Service,Krista OlsonGeneral Manager
It was a very good hotel with good amenities and a pleasant & helpful staff.
James
Stayed 2 nights in Nov 2023
Response from Krista on Nov 21, 2023
Thank you for sharing your positive experience with us. We're pleased to hear that you found our hotel and amenities to be to your satisfaction along with a pleasant and helpful staff. Providing a comfortable and enjoyable stay is our top priority, and we're glad we could meet your expectations.We look forward to being of service in the future.Yours In Service,Krista OlsonGeneral Manager
Thank you for choosing to stay with us and for leaving a 5-star rating. We're thrilled to know you had a great experience. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Yours In Service,Krista OlsonGeneral Manager
6/10 Okay
florence
Nov 12, 2023
Liked: Cleanliness, staff & service
florence
Stayed 1 night in Oct 2023
Response from Krista on Nov 14, 2023
Thank you for taking the time to share your rating. We appreciate your honesty and value your input. If there are specific areas where we can improve, please feel free to let us know. We strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Safe travels!Yours In Service,Krista OlsonGeneral Manager
Great value, property seemed new. A water pressure, but a D for shower head height. I’m 5’11 and had to squat to wash my hair.
Julie
Stayed 1 night in Nov 2023
Response from Krista on Nov 7, 2023
We appreciate your feedback and are pleased to hear that you found our property to be of great value and like new. We do apologize for the inconvenience you experienced with the height of the showerhead. Your input is valuable, and we will look into improving these aspects in future remodels to provide a more comfortable experience for all our guests.If you ever plan to stay with us again or have further comments to share, please feel free to reach out. We look forward to serving you better in the future.Yours In Service,Krista OlsonGeneral Manager
Thank you for your excellent rating! We're glad to know you had such a wonderful experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
Sleep Inn was clean, friendly, decorated really fun for Halloween and had great service. We spent a college home game weekend here and had a great time. Thanks!
Kelsey
Stayed 2 nights in Oct 2023
Response from Wes, AGM on Nov 5, 2023
Thank you for your positive feedback regarding your stay at the Sleep Inn near Penn State during the college home game weekend. We're delighted to hear that you had a great experience and enjoyed the clean and festive atmosphere. If you ever need assistance or have any questions in the future, please feel free to reach out.
Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a good experience during your brief visit. We are committed to providing a comfortable and enjoyable stay for all our guests, and we're pleased that we could meet your expectations.Should your travels bring you back to our area, we'd be delighted to welcome you for another great stay.Yours In Service,Krista OlsonGeneral Manager
We greatly appreciate your positive feedback regarding our quick check-in process and friendly staff. Providing a smooth and welcoming experience for our guests is our top priority, and we're delighted to hear that we succeeded during your stay.If there's anything more we can do to enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back in the future.Yours In Service,Krista OlsonGeneral Manager
Thank you for the great review about your recent stay at the Sleep Inn near Penn State. We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you enjoyed your stay! We're looking forward to your next visit! Safe Travels.Yours In Service,Krista OlsonGeneral Manager
Thank you for taking the time to rate your recent stay at the Sleep Inn near Penn State. We strive to make all of our guests feel welcome and relaxed during their time with us. We care deeply about the comfort and satisfaction of our guests, and we hope you allow us the opportunity to share an even better experience with you in the future.Yours In Service,Krista OlsonGeneral Manager
10/10 Excellent
Verified traveller
Oct 10, 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 3 nights in Oct 2023
Response from Wes, AGM on Oct 13, 2023
We are so happy you liked your stay with us! Thank you for your excellent rating. We look forward to seeing you again the next time you visit. Safe travels!
We are happy you enjoyed your stay with us and like our area; Central Pennsylvania offers a lot of natural beauty. We hope to see you again the next time you visit State College.
Thank you for your excellent rating! We are very happy you enjoyed your stay with us at the Sleep Inn near Penn State. We hope your next experience is even better!
The front desk person was super nice and helpful. Very clean room overall good experience.
William
Stayed 1 night in Oct 2023
Response from Krista on Oct 9, 2023
Thank you for taking the time to let us know about your stay with us at the Sleep Inn near Penn State. We appreciate your review and our happy to hear you enjoyed your stay! It is always a pleasure to receive positive feedback. We take pride in our hotel and the services we provide. We look forward to providing you the same pleasant accommodations and service the next time you are in town.Yours In Service,Krista OlsonGeneral Manager
Thank you for the great review! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sleep Inn near Penn State again in the near future! Thanks again for leaving your feedback!Yours In Service,Krista OlsonGeneral Manager
Great staff and hospitality’s. Convenient and easily accessible location.
Maria-Thelma
Stayed 1 night in Jul 2023
Response from Krista on Oct 4, 2023
We're thrilled that you were pleased with your recent stay with us at Sleep Inn near Penn State. It's truly an honor to receive a 5/5 rating, as our entire team works very hard to please each and every guest the moment you walk through our front doors. We are happy to hear that you enjoyed your clean and updated rooms. We appreciate your business and look forward to welcoming you again soon for another restful stay.Yours In Hospitality,Krista OlsonGeneral Manager
Accessible to Penn State very courteous staff!
Breakfast was terrible need better coffee and fresh options for the price charged! Bathroom floor grout begs to. be mopped!!
Margaret
Stayed 2 nights in Sep 2023
Response from Krista on Oct 4, 2023
Thank you for taking the time to write an online review regarding your recent stay at Sleep Inn near Penn State. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness on your recent visit. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. This is not at all the type of feedback we normally receive, and I am very sorry this was your experience! Once again, we are very sorry you did not have an exceptional stay and we hope for an opportunity to properly host you in the future.Yours In Service,Krista OlsonGeneral Manager
The sound insulation between floors needs to be improved. And juice needs to be offered at breakfast.
John
Stayed 1 night in Sep 2023
Response from Wes, AGM on Sep 27, 2023
Thank you for staying with us at the Sleep Inn near Penn State. We are sorry you experienced noise from the guests above you. Please do not hesitate to let us know when this is occurring. We are always happy to help make your stay the best experience.We do provide orange, apple and cranberry juices during our complimentary breakfast. There is a machine dispenser for the juices located in our overflow breakfast room.We hope for another opportunity to serve you in the future. Safe travels!
Thank you for staying with us at the Sleep Inn near Penn State. We appreciate your excellent rating. It is always a pleasure to receive positive feedback. The whole team is happy you enjoyed your stay. We look forward to seeing you the next time you visit State College.
Thank you for letting us know about your stay with us at the Sleep Inn near Penn State. We are happy you enjoyed your stay and hope your next visit is even better! Safe travels.
Thank you for your review. We appreciate your rating and look forward to seeing you again.
8/10 Good
Faith
Sep 17, 2023
Faith
Stayed 1 night in Sep 2023
Response from Wes, AGM on Oct 13, 2023
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.
8/10 Good
Herbert
Sep 14, 2023
Herbert
Stayed 1 night in Sep 2023
Response from Wes, AGM on Sep 15, 2023
Thank you for staying with us at the Sleep Inn near Penn State. We look forward to seeing you the next time you visit State College. Safe travels!
10/10 Excellent
Daniel
Sep 12, 2023
Daniel
Stayed 3 nights in Aug 2023
Response from Krista on Oct 4, 2023
We are pleased to hear that you had a nice visit while here at the Sleep Inn near Penn State! We are happy to read that our team provided a great stay for you, and you were able to come in and enjoy your visit. We look forward to serving your future lodging needs.Yours In Service,Krista OlsonGeneral Manager
6/10 Okay
Lisa
Sep 10, 2023
Lisa
Stayed 2 nights in Sep 2023
Response from Krista on Oct 4, 2023
Thank you for taking the time to write a review about your recent stay at the Sleep Inn near Penn State. We strive to make all of our guests feel welcome and relaxed during their time with us. We care deeply about the comfort and satisfaction of our guests. We do hope you allow us the opportunity to share an even better experience with you in the future.Yours In Service,Krista OlsonGeneral Manager
10/10 Excellent
Dave
Sep 10, 2023
Dave
Stayed 2 nights in Sep 2023
Response from Krista on Oct 4, 2023
Thank you for choosing the Sleep Inn near Penn State. We appreciate you taking the time to review your recent stay. We take pride in our customer service and going the extra mile for our guests. Whether here for business or pleasure it is always our main goal to make your stay an enjoyable one! Thank you again for your review and we look forward to seeing you in the future!Yours In Service,Krista OlsonGeneral Manger
10/10 Excellent
Debra
Sep 8, 2023
Debra
Stayed 2 nights in Aug 2023
Response from Krista on Oct 4, 2023
Thank you for the great review! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sleep Inn near Penn State again in the near future! Thanks again for leaving your feedback!Yours In Service,Krista OlsonGeneral Manager
I was pleasantly surprised by my stay. Everything worked, it felt clean, and even if it didn't have the most up-to-date everything, it felt like a high quality experience. And we really appreciated the fun amenities for game day weekend, like snacks and the souvenir glass.
Andrea
Response from Krista on Sep 5, 2023
Thank you for the great review about your recent stay at the Sleep Inn near Penn State! We are always working very hard to provide a high-quality experience for all of our guests. We're looking forward to your next visit! Safe Travels.Yours In Service,Krista OlsonGeneral Manager
Nice hotel. Very clean. Best water pressure ever for a hotel. Would definitely stay there again.
Jon
Stayed 2 nights in Aug 2023
Response from Krista on Aug 28, 2023
We're thrilled that you were pleased with your recent stay with us at Sleep Inn near Penn State. It's truly an honor to receive a 5/5 rating, as our entire team works very hard to please each and every guest the moment you walk through our front doors. We are happy to hear that you enjoyed your clean room and our water pressure. We appreciate your business and look forward to welcoming you again soon for another restful stay.Yours In Hospitality,Krista OlsonGeneral Manager
Conveniently located and plenty of free parking.
It was perfect for what I needed.
Deanna
Stayed 1 night in Aug 2023
Response from Krista on Sep 12, 2023
Thank you for taking the time to let us know about your stay with us at the Sleep Inn near Penn State. We appreciate your excellent review! It is always a pleasure to receive positive feedback. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We look forward to providing you the same pleasant accommodations and service the next time you are in town.Yours In Service,Krista OlsonGeneral Manager