Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Carolina, PR

Nothing great, not bad. Just OK.

Posted 24-Apr-2015
Stayed two nights while working in the island. Hotel location is not great, unless you're taking a ferry. However, it's not awful either. It's close enough to many restaurants and bars that you can just walk. As for the hotel itself. It was mostly clean and pretty enough. The room was ok. The staff were friendly. I really can't complain about anything, but it's definitely nothing to rave about.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Pacific Northwest

Convenient

Posted 24-Apr-2015
Pros: Less expensive than most other hotels.
Cons: How do you turn on the shower?
Hotel was within a short walk to "Downtown" and the ferry to St John. Restaurant was good. Only drawback was not understanding how to turn on the shower.
2 out of 5
by A verified travellerfrom UK

The hotel is in bad taste, and in bad condition.

Posted 21-Apr-2015
Cons: Staff attitude, decor, fittings and fixings, WIFI.
Location: "Historic District", a few blocks away, washouts watch sellers hustling you to go inside. We did find a gem for breakfast/lunch called Bumpa's Café.
A very sad place that needs to be knocked down and started from scratch.
3 out of 5
by A verified travellerfrom Boston, MA

Average place to stay, served it's purpose

Posted 19-Apr-2015
Pros: Close to the ferry
Cons: Cleanliness
Location: Walking distance to the ferry and some restaurants
Close to ferry service to other islands. Short drive to airport. Not much to do around the hotel.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Decent hotel,no beach

Posted 17-Apr-2015
Decent, clean hotel.Within walking distance to downtown.Restaurant is expensive plus they add 18% & 3.00 for room service.The restaurant closes at 10 pm. Breakfast was bland & not worth the $15.00.I ordered a chocolate cake for pickup & waited over 20 min.I was very frustrated but the server,Juan,was the only one who helped and apologized. He also said that I could order with him directly for the remainder of my stay.He was very professional. I had an oceanview (rm.424). It was nice.This is a great hotel for the economical traveler.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 16-Apr-2015
Good location near ferry to BVI or close to airport for morning flight. Rooms are comfortable and if you smoke ask for a room on the 1st floor as this is where the hotels smoking area is.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel.

Posted 8-Apr-2015
Location: It was a business trip and close to all the locations I needed to visit.
I got an early check in. Staff was polite and courteous.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom st. thomas

Convenient heart of town

Posted 5-Apr-2015
Had fun was very relaxing wish I had a view of the harbor but it was still good
2 out of 5
by A verified traveller

What could be good but just isn't

Posted 5-Apr-2015
Pros: Checking out
Cons: The management should get off their backsides and promote what could be a great product
Location: Good location for the town and just across from the harbour
The hotel is very tired in décor and the facilities they say are available seemed to be all closed. The staff around the hotel were few in number. Unfortunately the island of St Thomas seems to be in a state of decline and the hotels, restaurant's seem to highlight the situation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Apr-2015
My room backed up to a loud bar in the back of hotel. This is not the hotels fault; so in the middle of the night they gave me a key to another room; just to sleep in. . I just returned "the sleeping room key" first thing in the morning and went back to my room; until check out, at noon. Very accommodating. Also ate lunch at restaurant and food was very good. Also, very helpful to me that they have a computer to use in lobby. Thank you.