Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from ny

Convenient to town

Posted 26-Jul-2014
Although I would rate this hotel as average, it is definitely worth staying there for the convenience of being close to town. You can walk to restaurants and shopping, and take a cab to beaches 20-30 minutes away. Also close to airport. Given there were no real complaints other than AC leak and some trouble with key not allowing access to room after several tries, I would still recommend this hotel. The other hotels are a bit too far away and for me a feeling isolation especially since I did not feel comfortable driving in this area. Taking a taxi or cab everywhere is not something I look forward to. Staff was ok. No regrets staying at the Windward Passage.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good Location - OK Hotel

Posted 24-Jul-2014
Good location downtown, but the rooms are not very clean. Bathroom shower does not work well and very little water pressure. Never could get the safe to work correctly. Bed was comfortable. Staff was polite.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2014
Good hotel close to the center of town. Good value compared to other hotels especially if you need to be closer to town.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great time, great location

Posted 16-Jul-2014
We had a great time in St. Thomas. The location of Windward couldn't be better. It's central to everything. You can hit the night life down town, the mall, and if you rent a car you can get to any of the beaches within 30 minutes. The staff were excellent. There are renovations going on, on the second floor balcony where the pool is, but it wasn't too much of a nuisance. Nice to see the new tile coming in, looks great!
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Hotel on the waterfront

Posted 1-Jul-2014
Pros: Best feature about the hotel was the location on the waterfront. For the most part the staff was friendly.
Cons: Renovations were being done at the hotel.
Location: The hotel is located on the waterfront within walking distance of restaurants, shopping district and the ferry to other islands and "Magic Ice"
The hotel was within walking distance from restaurants,shopping areas, the ferry to other islands and even the post office. The dollar jitney stopped in front of the hotel if you needed to shop for groceries or to go to Kmart or to the Havensight area for more shopping. There was also a daily shuttle to Magens Bay. There was also the opportunity to walk safely on the waterfront if you wanted to take a daily walk. My room faced west so I had a view of the local ball playing field. The hotel was less than 15 minutes from the airport. No lunch was served at the hotel.although the information book in the room advised hours for lunch. A few menu items were not available everyday.
2 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Okay hotel

Posted 25-Jun-2014
Morning front desk wasn't friendly. AC unit was leaking in the middle of the night. Bathroom door didn't work. Overall, it was a fair stay for the price we paid.
3 out of 5
Recommended
for Everyone
by DeAnn from Houston

Great stop close to airport

Posted 24-Jun-2014
Pros: Location and gorgeous evening views.
Location: The night life closes down early in this area.
Although they were doing some noisy repairs, they moved us to a quieter room. It was clean and comfy and the staff was nice. It's a cute hotel close to all of the good shopping. We stayed as a layover from island hopping so that we could be close to the airport. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to ferry to Tortola

Posted 24-Jun-2014
Stayed overnight to be close to ferry to Tortola. Close to airport, ferry, restaurants. Staff was friendly, hotel was clean. Met our needs, would stay there again for the same reasons.
4 out of 5
Recommended
for Everyone
by Lori

some construction but convenient

Posted 18-Jun-2014
Pros: close to ferry
Cons: replace shower tiles
Location: close to the Fast Ferry
The rooms were clean but whilst the bathroom was OK, the tiles could have used some updating. The hotel staff was friendly and breakfast was good. They are replacing the tiles on the second floor which will be nice. I would stay here again.
5 out of 5
Recommended
for Everyone
by Maya from St Croix

COUNTING DOWN THE DAY'S UNTIL I RETURN

Posted 16-Jun-2014
Room and service was beyond my expectations! Really cannot wait to return!