Deluxe Room, 1 King Bed

Reviews of Kristoff Hotel

3 out of 5
Kristoff Hotel
Zagorodny Prospekt 9, St. Petersburg

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 146 reviews" "
Rating 8 - Good. 72 out of 146 reviews" "
Rating 6 - Okay. 14 out of 146 reviews" "
Rating 4 - Poor. 1 out of 146 reviews" "
Rating 2 - Terrible. 1 out of 146 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Morteza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Lyuboslav

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2019
Response from Polina on Sep 11, 2019
Благодарим за высокую оценку ! Ждем снова! С уважением, отель Кристофф.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel. Location is excellent, a couple of minutes walk to subway, and a few minutes walk to Nevsky prospect. The staff is very friendly and helpful. We arrived very late, at 4 pm, and they were waiting for us, and worried that our flight was delayed. Breakfast is provided by an adjacent Serbian restaurant (you get coupons for breakfast at your check in). Breakfast doesn't include a lot of variety, but is very tasty. I would recommend to try Serbian salad and syrniki. There is a street just around the corner, which is famous in St Petersburg as a restaurant street. We had a dinner over there one night in a Georgian restaurant, which was a treat.
Stayed 4 nights in Jul 2019
Response from Polina on Aug 11, 2019
It is very nice to receive such feedback. Best wishes, hotel Kristoff

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not great value
Kristoff is conveniently located within 5 minutes of 2 subway stations and a short walk away from Nievsky Prospect. The rooms are sizeable but quite dated. Using the wifi was also an issue from my room, think there’s better hotels in St Pete for the price.
Stayed 4 nights in Jun 2019
Response from Polina on Jul 4, 2019
Thank you for your feedback. We are glad that you have noted our location. We regret the problems with the intern in your room. Administrators at the reception are always happy to help you.

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was a good stay in general. Pillows could be a little softer though.
Stayed 7 nights in Apr 2019
Response from Regards, Kristoff hotel on Jun 22, 2019
Dear Tatyana, Thank you for appreciation of our work. For pillows you could tell to the receptionist and he would give you others.

10/10 Excellent

Mark F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staying in Kristoff
It was very nice staying with Kristoff Hotel. Great location, wonderful staff. Breakfasts are included. The rooms a are cosy and clean.
Stayed 3 nights in Mar 2019
Response from Polina on Mar 24, 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Tatiana on Jul 12, 2018
Thank you for the great feedback!

10/10 Excellent

crocifixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room
Staff is awesome and available 24/7 at reception will order cabs/cars for you and print tickets or boarding passes for you. Bathroom is clean and modern room has ac and heat and thick curtains (useful for sleeping in summer with the "midnight sub") great location right behind "restaurant row" and about 8 minute walk to nevsky prospekt and mayaskaya (sp?) metro station. Also a pretty close walk to the Saviour on Spilled Blood church
Stayed 5 nights in Jul 2018
Response from Tatiana on Jul 12, 2018
Thank you so much for the awesome review! We are so happy you enjoed the hotel and the city and very appreciate that you shared with your opinion. Hope see you again at Kristoff Hotel!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
World Cup stay
My Dad and I visited St. Pete for the World Cup. Kristoff Hotel is conveniently located near 2 metro stations and is a short walk away from the bustling Nevsky Avenue. The staff were helpful. Room was suitable. Really would have left 5 stars and not noticed any fault if not for this awful sewage smell that emanated from the drain in the bathroom. It was really bad. We closed the bathroom door, but it still wafted into our room. Awkwardly, otherwise, it was really a comfortable, reasonably priced hotel. The restaurant downstairs was also nice. Not sure if the sewage concern is throughout St. Pete or just our room, so it might be worth asking, because again, other than that we enjoyed everything.
Stayed 3 nights in Jun 2018
Response from Tatiana on Jul 12, 2018
Dear Cristopher! Thank you for taking the time out to share your experience with us. We are glad that you liked almost everything, and what about the smell - we are sorry, it must have been some problems with water supply system, we'll do our best to fix it. It's great to know that you enjoyed the city and your stay at Krisstoff! Best wishes!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel and good location
The room was comfortable, but the bathroom had bad odor.
Stayed 2 nights in Jun 2018
Response from Tatiana on Jul 2, 2018
Thank you for having taken your time to provide us with your feedback. We will solve this.

10/10 Excellent

Eduardo, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Close to the city and subway station, many places to eat near it and the best is the hotel staff always plenty to help you. If i return ill surelly come here again.
Stayed 2 nights in Jun 2018
Response from Admin on Jul 2, 2018
Dear guest! We are happy that your stay with us was pleasant and nice. Kristoff team will be glad to see you again in our hotel! Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was expecting a little more from the pictures. Bathroom was brand new ... room needs a little upgrade. Bed was super comfortable. Stuff is super nice.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent choice
This hotel is conveniently located about 1km from Neksky prospekt and fairly close to the metro. Staff are really friendly and the breakfast is decent. Only downside on my staff was that the drains were a little smelly. Free wifi worked well.
Stayed 3 nights in Oct 2017

6/10 Okay

Julian, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel near public transport
The hotel is ok for the price. This isn’t a new hotel, but it is in a good condition.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for short business trips
try to stay in this hotel when travel for business to St Petersburg
Stayed 1 night in Oct 2017

10/10 Excellent

Tom, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to city center
Hotel was very clean and comfortable. It's a block from the main street (Nevsky Prospect), half a block from the metro. There are several restaurants very close by and many more within two blocks. We took a tour bus and one of its' stops was within two blocks of the hotel. There is any shop you could possibly want within walking distance of the hotel. The shower water pressure wasn't the greatest but it was acceptable.They have a buffet breakfast with several different choices. The staff spoke English well and arranged a taxi for me. The hotel doesn't have an elevator but they only have two floors, not a big deal. Lastly, the hotel was very reasonably priced. I would definitely stay here again if I visit St. Petersburg.
Stayed 6 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

hanan, lebanon beirut

Liked: Cleanliness, staff & service, room comfort
Small hotel but cozy
The hotel was very nice and cozy, we really enjoyed our stay. At the beginning when we got there, we were kind of annoyed from the stairs because we had to carry our bags and we were really tired from the flight. The hotel is small but it's very welcoming which was the most amazing thing about it. The staff was super friendly and especially Veronica, she speaks English fluently and she helped us a lot. She gave us places to visit, restaurants, and told us how to get there. As for the breakfast, there weren't many options but it was understandable for a three star hotel. The location wasn't the best, you need a 10 minute walk to actually get to the shopping. The metro was close though, we didn't have a problem with it. Overall, we enjoyed our stay.
Stayed 4 nights in Aug 2017

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position, clean hotel
This is a well positioned, reasonable in terms of price and well maintained hotel with good facilities. The staff were excellent and very helpful. The breakfast was OK but the coffee machine was less than wonderful!
Stayed 7 nights in Jul 2017

8/10 Good

Muggsy, Manchester, UK

Liked: Cleanliness
4 days in St Petersburg
Although difficult to identify & find initially, this hotel was clean & comfortable
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel in nice area of St Petersburg
try to stay in this hotel for short business trips
Stayed 1 night in Jul 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in St. P.
Kristoff has a small entrance and reception is on the 2nd floor. It is nothing fancy, but was clean and comfortable. Service was excellent with good English. Ground floor restaurant/cafe was convenient (why does the TV always have to be on?). Included breakfast is fine--nothing special. Local neighborhood is excellent, with lots of restaurants and shops nearby. Excellent value for a hotel in downtown St. P.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fantastic place, nice staff, big room, everything is OK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with good location
Nice hotel with good location closed to main dining street of St Pete

8/10 Good

tdavis, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean excellent water pressure
No complaints about the room very clean and great deal for the cost. Great water pressure, very clean room and very comfortable bed. The staff were extremely helpful and went above and beyond in assisting in extending our stay. I would definitely come back

6/10 Okay

jacob, Israel

Near by hotel
Over all the hotel is good but ther is no view no elivator. The breakfast is good and the location is great.

10/10 Excellent

Matej, Bratislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, awesome +++++++ I even got a bottle of Champagne and a chocolate for a New Year!

10/10 Excellent

russell, atlanta,georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel.
It's only a very short walk from TWO metro stations. Large rooms, great water pressure, wonderful bed, tv, bathroom facilities. Very reasonable price and includes excellent breakfast. Staff speak English and do not laugh at my Russian. Kristoff Restaurant equally good and serves classic Russian cuisine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel convenient for the centre of the city
Hotel Kristoff is situated a little way out of the centre of St Petersburg but handy for the Metro and local buses, though we mostly walked anyway. The room was spotlessly clean, the staff very helpful, most of them speaking good English (though they always responded well to greetings in our stumbling Russian). Breakfasts catered for many choices and could have been very substantial, if we'd had the appetite! On the one day we were out too early for breakfast, the hotel provided us with a 'lunch box' at no extra charge. We dined in the hotel twice during our stay and were impressed with the standard of the food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best exsperience we have traveling.

10/10 Excellent

Hazreen Rashid, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location with comfortable room
The hotel is a real deal. Very nice, cozy and comfortable room for a very good price. Centrally located, nevsky prospekt is only minutes away by walking. The metro station is very near as well if you need to get to a farther part of the city. The breakfast selection can do with a little bit more of variety though. All in all We enjoyed our stay in this hotel. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to metro
room is big and location is good. staff is also helpful. and give me welcome drink.

10/10 Excellent

Sherri, McKinney Tx

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel
Nice smaller hotel within walking distance to most major sites. Friendly helpful english speaking staff. Good breakfast and nice restraurant downstairs. Only negatives were no elevator and beds were harder than I prefer. Overall, great value and I would stay there again.

10/10 Excellent

Anton, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, and convenient
I stayed in hotel Kristoff with my 9 year old daughter for two nights in early September. The hotel is conveniently located close to public transportation and within a 15 minute walk from Nevskiy prospekt. It is in an old building, but the inside it's clean and new. The reception desk with a floor of rooms is on the second floor, and there is another floor of rooms above that. There is no elevator. The room had a TV (we did't turn it on), a mini fridge with drinks and snacks for an extra charge, a small code-locked safe for valuables, and an air conditioner which was quiet. Bath robes and slippers were provided. There was free Wi-Fi, though the signal in the room was somewhat weak. Though our windows faced the street, we were not bothered by outside noise. The staff at the reception desk were friendly and helpful. The included breakfasts at the downstairs restaurant consisted of cold and hot cereals, yogurt, omelet, fried eggs, cheese, sausages, ham, veggies, jams, juices, milk and such. They have a room to store luggage if you want to spend some time in the city after checking out.

6/10 Okay

Verified traveller

Hotel kristoff worth the cost
You get what you pay for at this hotel. It is located about a 10 min walk from the city center. Rooms were a little small, however it had AC. The free breakfast was not great, but worked.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel Kristoff is in a great location. My most recent stay was in September, 2012. This was my third. There are two metro stations within two blocks. The neighborhood is a nice one with several restaurants close by and one in the hotel. It is about 4-5 blocks to Nevsky Prospect where several buses will take you down Nevsky all the way to the Admirility with stops in between. The free breakfast has quite a few tasty items. My only complaint is that there is no elevator and senior citizens (like me) would find it difficult to haul their luggage up themselves. Ask your taxi driver for help, or I imagine if you go up to the office on the second floor on foot and ask for help, it would be provided. My room faced the street. The street noise didn't bother me, but if you are sensitive to such, you should ask for a room facing the courtyard instead.

8/10 Good

Paulo, London, UK

Liked: Cleanliness, staff & service, room comfort
Nice stay
The location is ok, close to the Nevsky Prospect. The room is big and very pleasant, except for the carpet, which has a strange smell. The staff is nice and helpful.

10/10 Excellent

Kelly, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable clean rooms.
This hotel is in a great location, only a few minutes from Nevsky prospect and even closer to the Metro. It's up a few flights of stairs, and above a lovely restaurant. The rooms are great,lovely and clean, the whole place was perfect for my 7 night stay. I was on my own and I always felt safe. The restaurant is reasonably priced and serves good food. Also the curtains are pretty thick, which you need during the white nights. I would stay there again.

10/10 Excellent

jor van kline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart and kind staff
I would not hesitate to stay there again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service for a reasonable rate
I had a fine stay at Hotel Kristoff. The striking feature of this hotel was the friendly, elaborate and patient staff, of which almost all of them spoke adequate English. Even the maid was polite and nice! Plus, they were all cute and young women! On the downside was the bandwidth of the free wireless network, it operated at speeds < 1 Mbs / sec, so you are adviced to bring your own internet connectivity. And, the "continental" breakfast was mediocre at best: dry bread, no toaster, and no bacon and no fried eggs. And yeah, there was just a single non-Russian television channel. The room was clean, and the location is excellent though, with just a 5 minutes walk to the Nevsky Prospect

8/10 Good

Vick, London, United kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and Helpfull staff
The hotel is located on a good location near the metro. Please be aware that google maps is still showing the wrong place even thought it is easy to find. The reception lady was very helpful. They showed us all the places we must have seen on a map they provided. Their advise was very helpful. They are able to communicate in English. I will definitely go back to this hotel in my next visit.

10/10 Excellent

Hamdi Mesut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
We liked this hotel with our partner especially looking at the street from in front of the window by sitting was excellent
Stayed 3 nights in Feb 2022
Response from Hotel Kristoff on Feb 22, 2022
Thank you for your feedback and high ratings. We look forward to seeing you again. Kristoff Hotel Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable hotel, nice rooms, friendly and helpful staff that speak English. Good breakfast 👍
Stayed 3 nights in Nov 2021
Response from Kristoff on Nov 22, 2021
Thank you for your feedback, we are glad that you liked it! We are always glad to receive you!

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Хороший отель, проживали тут уже раз 7-8. Очень вкусные завтраки в соседнем кафе. Думаю и в дальнейшем тут будем останавливаться по возможности
Stayed 3 nights in Oct 2021
Response from Hotel Kristoff on Oct 17, 2021
Спасибо Вам, Александр!! Мы всегда рады Вас видеть! Ждем Вас в гости к нам на еще один только открывшийся этаж

8/10 Good

pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real value for your money
Nice small hotel. Location is very good. Metrostation and lots of good restaurants few hundred meters from the hotel.
Stayed 2 nights in Sep 2021
Response from Hotel Kristoff on Oct 12, 2021
Thank you for your feedback

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Patrik

Business traveller
Liked: Cleanliness
Enkel funktionalitet.
Välldigt enkelt hotell. Ingen hiss o rummen på 3e våningen. Hårda sängar. God frukost. (Utbud är mer lunch tycker jag.) Stort rum. Bra område för restauranger o barer.
Stayed 4 nights in May 2021
Response from Hotel Kristoff on Jun 7, 2021
Tack för att du valde vårt hotell. Vi kommer gärna se dig igen

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021
Response from Hotel Kristoff on Jun 7, 2021
Thank you for choosing our hotel.

8/10 Good

daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2021
Response from Kristoff on May 26, 2021
Thank you for choosing Hotel Kristoff