Front of property

Reviews of Elegy Hotel

3 out of 5
Elegy Hotel
18, Rubinsteina Street, St. Petersburg

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 182 reviews" "
Rating 8 - Good. 83 out of 182 reviews" "
Rating 6 - Okay. 39 out of 182 reviews" "
Rating 4 - Poor. 18 out of 182 reviews" "
Rating 2 - Terrible. 13 out of 182 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Had a good 5 night stay here. Don't be put off by the entrance. For the price, the location is great, the rooms are spacious and staff very helpful, even if not all of them speak english. Only downside for me, the bathroom always has unpleasant smell, also the beds are too low and any movement (on it) constantly makes it creak louder than a door in a horror movie.
Stayed 5 nights in Mar 2019

4/10 Poor

natalia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not exactly what I was hoping for.
No AC during summer time!!! The bathroom area smelled like bad old pipes, instead of two beds we got a room with only one bed plus a bunch of excuses for not getting what we asked for (a two bed room). An extra charge was required for breakfast which was the same every day- boiled eggs, bread and cereal, some sugar loaded yogurt and uncooked hot dogs. " Can we get them boiled?" "Use microwave!" Actually it is not even a hotel. It is a hostel and that's what it says inside of it, once you are already there. The building must be over one hundred years old, cracked walls and atrocious smell.
Stayed 7 nights in Jun 2018

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best price for the location. Flexible in terms of check in /out, helpful stuff.

10/10 Excellent

christian g.

Liked: Cleanliness, staff & service, room comfort
Great little place
Very pleasant young people and nice atmosphere. Some typically Russian details such as pressing 2 in the elevator to go to the fifth floor make it more interesting to travel before our planet becomes a stupid standard homogeneous block. Also a nice little corner for breakfast in the morning.

8/10 Good

Mikhail K.

Liked: Cleanliness, staff & service, room comfort
Everything was great except for a building itself
Great location, staff, and room. The building is quite an old one with long narrow hallways and a tiny elevator. Would recommend it anyway.

10/10 Excellent

kleonike

Liked: Cleanliness, staff & service, room comfort
great choice
The hotel turned out to be so good that we extended our stay for two more nights. Got a much better room&rate for the extension, perhaps because it was during the week rather than weekend. Anyways, ask the receptionist for the best available rate ;)

6/10 Okay

Mr. Picky

Liked: Cleanliness
Disliked: Staff & service
Clean and Safe
The building and the elevator are old, dirty and scary. The people at the reception barely look at you. They do not speak much English but they probably do understand you. The rooms (floors, sheets and towels) are clean and in decent shape. Convenient location, close to a central subway station and a major street (Nevsky Prosp.). You need to put your plates into the sink after breakfast. More like a hostel environment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cultural Adventuring

Liked: Cleanliness, staff & service, room comfort
Quirky and lovely
I stayed here for two weeks and the value for the dollar was great. The hallway is a little dark, the elevator is a little small, the staff is a little hit and miss on who speaks English and how much, but overall it was a very positive experience and I would stay there again and recommend it without hesitation. The breakfast is as much and more than many American budget hotels. The rooms are small and sparse like you might get in NYC, but clean and comfortable certainly. I don't understand why they can't just hang a light by the entrance door in the hallway - it would enrich the whole experience enormously.

8/10 Good

World Traveler's

Liked: Cleanliness, staff & service, room comfort
Great Stay!
My wife and I were concerned that for such a great price we would be in a lesser hotel, we were so wrong! We had to pleasure of having the best view! We booked a comfort room with a double bed and we stayed in the room with the balcony! We will certainly be staying in this hotel next time we visit St. Petersburg. The hotel staff was very polite and friendly. We felt very safe in this hotel as well. The location couldn't have been better! We were a 60 second walk from Nevsky Prospect, a 10 minute walk from the rail station, 5 minutes to nearest metro station, and 3 minutes from nearest bus stop. We will definitely be back in Saint Petersburg soon, there is so much to see and we wish that we stayed longer than 2 nights and three days! Next time we will stay for at least 5 days 4 nights!

6/10 Okay

Daisy Bear

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not too bad but could have been better
The information on a site from which we booked our trip was inaccurate and misleading. The visa service "offered" is not free and the free shuttle from/to the airport is 1500 Rubles which is three times as much as the cost of a normal taxi ride from the airport.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, homeless people sleeping on the stairs , poor cleanliness. Not recommended

8/10 Good

Wan Mohd

Liked: Room comfort
Disliked: Property conditions & facilities

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Hotel for St. Petersburg
This Hotel was an okay place to stay. Housekeeping occurred daily. Breakfast was not very "encompassing". Staff was friendly and let us check in early. The only complaint I had is that the other tenants who were located on the 5th floor (next to the hotel) smoked right outside of their room in the hallway so as SOON as you exited the hotel to the hallway you were overwhelmed with cigarette smoke. Location was great and the staff helped us get to where we needed to go when we asked them. One day the staff dropped the ball and forgot to get us a wakeup call so that we could get to the train station in time. Luckily we had jet lag and got up early on our own.

10/10 Excellent

Brano nad Mirka

Liked: Cleanliness, staff & service, room comfort
Best for the money
Hotel is located in center of the city and I was pleasantly surprised with all the things hotel had.. Food cleanlinnes and etc.

6/10 Okay

Gupta

Liked: Staff & service
Disliked: Cleanliness
A budget hotel in a good location
Five/seven mnts. walk from Metro station, nice central location but difficult to locate because there are no proper signboard at the gate. The hotel is on the 5th floor of the building having a very small elevator. Staff is friendly & English speaking. Breakfast is very basic, but Subway & macdonald's are a stone's throw away.

2/10 Terrible

Rainmaker123

Disliked: Cleanliness, staff & service, room comfort
Stay away!
This is a horrible hotel. As soon as you enter the hotel, you see a dark corridor and an elevator that can barely fit 1 person and 1 suitcase. The whole corridor smelled of urine and smoke. When we checked in they had hot-water problem and they asked us to move to another hotel 10 mins away. So we had to lug our luggage to this new hotel. That hotel was even worse than this one, with no elevator and a horrible vomit/urine smell. You have to carry your luggage to the 5th floor. The room was no better. It smelled so bad and I had to keep the windows open for hours before I could stay in the room. The only good part about this hotel is the location. It is right on Nevsky Prospect. DO YOURSELF A FAVOR, DO NO STAY AT THIS HOTEL OR ANY OF THE OTHER ACME PROPERTIES. IT IS NOT WORTH IT. I am actually upset with orbiz for listing such a horrible hotel on their website.

8/10 Good

Chris

Liked: Cleanliness, staff & service
just off Nevsky Prospekt the main street
Staff were really great. Hotel is above a theatre which means getting up to the 5th floor but OK once you have found it. Great location to explore with lots of restaurants, bars and theatres nearby. It is a small place with limited space; for some reason our room had only gauze curtains so didnt kkep the light out.

6/10 Okay

Natasha K.

Liked: Cleanliness
Disliked: Property conditions & facilities
Centrally located
The Elegy is a very basic hotel. The building lobby is shabby with peeling paint and a dark staircase. Tiny elevator to hotel on 5th fl. Rooms are clean but bathroom is tight with very small sink and a plastic shower enclosure with hard to regulate water temperature. The buffet breakfast was very limited. Not enough tables and chairs. We prefered to eat breakfast down the block at McCafe that has excellent pastries, croissants and a range of coffees resembling Starbucks. The Elegy is conveniently located, about 2 blocks from the main street, Nevsky Prospect. There are several good restaurants on the street of the hotel.

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Give this one a pass
The cab driver wasn't sure to let me off and I wasn't sure I wanted to get out of the cab. The hotel is barely noticeable with a cheap wooden door on the outside. Its on the top floor of a run down building and not a place I would ever recommend or stay again. The tiles in the shower were so grimy I didn't have a shower, the floor of my room had dirt on it and all I wanted to do was leave it first thing in the morning. I had to wash up my dishes from breakfast, which was the icing on the cake.

8/10 Good

Toby A.

Liked: Staff & service
First trip to Russia
This hotel has a good location, near the nevsky. on your way out, you will pass by Subway and McDonalds, and it is near to a grocery where you can buy your water, fruit, etc. It is also a 15 minute walk to the place where the tours start. It provides good services that we booked (hotel transfer and tours), and the staff were very helpful and nice! Strong wifi in the lobby, so I could skype with my family. Nice, simple breakfast. boiled sausages, eggs, oatmeal, chocolates, yogurt, bread. Rooms were good, bed was comforatble and toilets were clean and working. Only complaints were the dark passageway leading to the elevator, I hope the lights get fixed soonest. And since the white nights came early, my room faced the sun and we had very thin curtains, so it was a challenge to sleep. Overall, this hotel is worth the price paid and more.

8/10 Good

Alcouffe

Liked: Cleanliness, staff & service, room comfort
central and close to convenient underground statio
Everything was fine with the hotel , quality of service, neighboorhood, breakfast. Just two qualifications : the hotel is on the fifth floor while stair is in a poor state - more information should be given about taxi to the airport. On the whole very enjoyable

8/10 Good

-Alexander Bober

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

m.ikel

Disliked: Cleanliness, room comfort
good if your a tourist
clean hotel, great if your are just there to sleep

10/10 Excellent

Cristina, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
The hotel is really good, u have everything that u need here and it's really nice that in the bathroom the floor is warm, so no problems when u go out from shower. the room is big and nice :) the location is very good, close to the main street (less than 5 minutes) and close to the center (15 minutes, 10 to hermitage), and the walk is really nice (buildings, bridges..) I totally recommend it. oh, and of course it has wi-fi :)

6/10 Okay

m.ikel

good if you only there to sleep
title speaks for the hotel. close to the city center. lots of stores around it.

10/10 Excellent

Anna-Maria, Petroskoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegy hotel-perfect hotel and location
Fantastic location near metrostation, McDonald´s and all the biggest shopping places. Very safe hotel, clean and a huge plus was the kitchen area for guests. Free coffee and tea. Very friendly staff and spoke slowly Russian, really felt me confident to use the language! Thank you so much for the lovely experience!!

6/10 Okay

m.ikel

Only for sleeping
the location is good. It is a good place if you are only looking to SLEEP and spend your day outside walking.

6/10 Okay

Erik, Petrozavodsk

Liked: Cleanliness
Disliked: Room comfort
Fair low-budget hotel
+ good breakfast included in the all ready low price + small cosy room, Perfect for Romantic Meetings + friendly staff + good price - unpleasant smell from the cloak in the bathroom. The staff provide air freshened if you ask for it. - some what cold in the room and especially in the corridor and the kitchen.

8/10 Good

dartanyan

Liked: Cleanliness, staff & service, room comfort
hotel was nice)
First, I was not sure about the hotel. I was expecting a dirty and non professional staff. But they were all good for me. it is kind of a hotel for sleeping:). If you will only sleep at the hotel at nights and trip around St. Petersburg in the mornings, this is a good hotel for you. Staff are also very helpful and they all know english. And this hotel is very near to Metro stations and you can arrive airport in 20 minutes from the hotel. Price is good for this hotel. If I go to St.Petersburgh again, I will choose this hotel. By the way, if you stay in room 8, know that there are alot of pain in that room. My girlfriend left me in that room:)))

6/10 Okay

Barbara, Titusville, FL

St Petersburg hotel
Taxi driver found the hotel with no problem. Scary entrance - parts of ceiling falling down, dark stairway to 5th floor hotel or very narrow, very small elevator. Could fit only one person and one suitcase at a time. Once in the lobby, all was okay. Clean, comfortable, though small room. Breakfast was okay. Hotel was only a few blocks from Nevsky Prospekt. Good location.

6/10 Okay

Praful, London UK

Liked: Room comfort
Disliked: Cleanliness
additional staffing required
The hotel is in a good location, but is situated on the 5th floor. with a tiny lift. Our stay was good but 1st room we got was not good. tyhen they changed the room. Breakfasts are not of any quality, basic. Staff are friendly but there is not much staffing.

8/10 Good

travelerRu

A good place to sleep...
the hotel is situated in the center of the city... it's a great place to stay if you aren't planning on staying inside and exploring the city.

8/10 Good

david, miami fl

Liked: Staff & service, property conditions & facilities
great location
We enjoyed our stay there.. Great location.. All we cared about was a place to sleep.. However, we didnt expect such a great breakfast each morning.. In the middle of the city.. Would stay there again

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
It's like a hostel but expensive
This hotel is too expensive according to what it offers. I was scared when I arrived as the entrance is horrible and you cannot find anything in the building until 5th floor. The breakfast is poor. The only positive point is the location.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good location & friendly staff
Close to Nevsky Prospekt, metro & train station. Friendly & helpful staff. However, rooms are quite basic...

10/10 Excellent

Alexander, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
What you see on the pic is not a hotel. It's an old and famous theater. Hotel uses a small part of the top floor, with access through a locked side door. Rooms are small, but clean (+daily cleaning), with working air-conditioner and TV (all channels are in Russian). Water pressure is an issue, especially when others are using it. Another problem is poor soundproofing. However, this mini-hotel is small enough for it not to bother us much during several weeks of stay. Location and safety are two great features. Will come back, unless win lottery.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great location & trustworthy but no high standards
20 years ago this would have been a great hotel, now it is convenient and trustworthy but not at western standards. The staff is very friendly and makes up for the lack of common areas. The breakfast area is at the size of a kitchen and what is offered is simple but enough. The shower cabin needed very fine tuning to not produce too hot or too cold water and even if preset it would take about 7-8 minutes to arrive with pressure being very low at peak hours. Wireless internet connection (the only available) was between very weak an non-existent in the room. The location is the best I can think of, as it is quiet but within 10-15 minutes walking to the very center (nevsky/kazanskaya) and metro stations. I had read in some previous reviews about the municipality registration fee but this is apparently standard for longer stays. Overall it gave a secure feeling which was important when being first time in Russia.

10/10 Excellent

beth, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ELEGY HOTEL, St. Petersburg, Russia
Hotel is close to sights, only a short metro ride. Metro stations are a couple of blocks away. It's also a block away from main shopping and restaurants. Staff was very helpful and accomodating; spoke very good English. They get out of their way to explain how to get to places/sights we wanted to visit. We had ample breakfast in the morning; much more than the usual continental breakfast in the U.S. The only hard part was to find the place for the first time. There should be a bigger address/title of hotel on the exterior of the building. But once you know where you're going, it's okay. We enjoyed our stay and would recommend it to others who are looking for good, budget places to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Elegy Hotel Nevsky Prospekt
Good location, next to Nevsky Prospekt (shopping street) and a 24 hour convenience shop just across the street. Elevator to bring your luggage to 5th Floor (small but great to have, trust me, the B&B i booked in Moscow has no elevator and I have to climb 4 flight of stairs). Comes with breakfast and private bathroom but the water pressure is too low, a little to the left, it's too cold, a little bit to the right, it's too hot... took me an hour fiddling with the tap to take a simple shower.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Ulf

Travelled with group
Liked: Staff & service
Stayed 3 nights in Jun 2021

10/10 Excellent

E

Liked: Staff & service, room comfort
Отель хороший, удобно расположен. Минус - холл первого этажа и лестница, оставлчют отвратительное впечатление. Хрть помыли бы окна. Уборку в номере нужно просить у администратора, об этом нас не предупредили заранее. Мы ее долго ждали и удивлялись, почему не уюирают номер и не меняют полотенца.
Stayed 6 nights in Feb 2021

8/10 Good

Aleksandr

Liked: Cleanliness, property conditions & facilities, room comfort
Неплохой отель за свою цену.
Отличное расположение, проблемы с парковкой, все прилегающие улицы днём и вечером забиты. Подходит для путешественников, любителей потусить и остановки на 1-2 ночи. Неплохой отель за свою цену.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Jaakko

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Da
Hinta laatusuhde ok
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Sergejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
все хорошо
Stayed 2 nights in Sep 2019

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018