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The valet and front desk staff, were AMAZING! the nicest people and so friendly
stephanie
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Stephanie, Thank you for being our guest at Hampton Inn & Suites St. Petersburg/Downtown and for taking the time to leave such a wonderful review! It was a pleasure hosting you, and we hope your kind words mean you'll be back for another five-star stay soon.
Erika at the front desk was helpful and was able to move us out of a noisy room into a place where we could have a peaceful stay.
Celine
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Celine,Thank you for your review and for giving us a perfect rating! While we regret your disappointment with your first room, we're delighted Erika was able to assist you with something better suited to your needs promptly. You can be sure we'll share your compliments with her. It was a pleasure having you here, and we hope you return soon.
This is my favorite hotel to stay at in downtown St. Pete. Everyone is friendly & helpful. The breakfast is good, the area is kept clean & tidy, & employees are always prompt fulfilling requests.
Cassandra
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Cassandra,Your perfect rating means the world to us. We're so happy to know that our friendly team members helped make your visit that much better. Thank you, and we hope to see you again in the future.
Front desk staff were very welcoming and helpful. Housekeeping was always asking if we needed anything for our room. Special shout out to Tim, restaurant manager, and team for their wonderful breakfast. Thanks for your kindness.
stacy
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Stacy,Thank you so much for all the kind words. It warms our hearts to know that our amazing team members helped make your visit that much better and we'll be sure to pass your compliments along to Tim. It would be a pleasure to host you again soon, so hurry back.
Dear Justine,Your wonderful compliments have brought a smile to our faces, and we greatly appreciate having the opportunity to have you stay with us. Thank you for choosing Hampton Inn & Suites St. Petersburg/Downtown. Come back anytime!
Dear Ross,Thank you so much for staying with us at Hampton Inn & Suites St. Petersburg/Downtown recently. We appreciate you taking the time to leave your five-star review and we can't wait to see you again soon!
Paid extra for a private balcony although the balcony was part of the patio open to everyone therefore was not private at all. The view was a fence on the patio which was open and literally a barrier fence so the public could not open sliding glass doors to the room.
Very disappointed
Deana
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 23, 2024
Dear Deana,It was a pleasure having you visit us, and we appreciate your feedback. Please know we are sorry you did not have the experience you expected, and we apologize for any confusion with our accommodations. Again, thanks for your comments, and we hope you will consider staying with us the next time you are in St. Petersburg.
The hotel was in a perfect location to enjoy everything in downtown St. Pete: Dali Museum, great dining, Mahaffey theater, etc. The staff was very efficient and friendly. The room was fine, nothing fancy but it had a nice chair with an ottoman, a real desk and chair, minifrig and microwave.
Lisa
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Lisa,Thanks so much for your review! It's lovely to know you enjoyed our prime location near all the best local attractions, as well as our friendly, attentive team and comfy accommodations. It would be a pleasure to welcome you back soon.
I don't like that they took a $25 incidental charge from us at check in, charged us or some crackers seperately, and never gave us a receipt on any of it. What was the $25 for? We never spend anything to be charged against it. We want the $25 back and a receipt for our stay.
Harry
Stayed 1 night in Dec 2023
Response from Josh on Dec 29, 2023
Good afternoon, I just sent you a copy of your bill.
10/10 Excellent
Patrice
Dec 26, 2023
Patrice
Stayed 1 night in Dec 2023
Response from GM on Dec 26, 2023
Thank you for the positive feedback!
4/10 Poor
Joseph
Dec 24, 2023
Disliked: Room comfort
Rather disappointing stay.
Joseph
Stayed 4 nights in Dec 2023
Response from General Manager on Dec 26, 2023
Dear Joseph,We're saddened to learn you were disappointed with your stay. If there are any specific concerns we can address, please let us know. Should you be in the area again, we'd appreciate the chance to provide you with a more positive experience.
Excellent property in the heart of downtown! Easy walk to nearby attractions and dining. Highly recommend!
Sarah
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 12, 2023
Dear Sarah,Thank you for choosing Hampton Inn & Suites St. Petersburg/Downtown! Our team is delighted you enjoyed our convenient location and had time to explore our local attractions. We appreciate your recommendation and hope to see you next time you are in the area for another memorable time!
Dear Douglas,We were happy to provide you with convenient, welcoming accommodations, and we're so pleased you enjoyed your visit. Should you be in the area again, please come back to see us at Hampton Inn & Suites St. Petersburg/Downtown!
We were in town for one night. Girls night out. The Hampton Inn &Suites in St. Pete/Downtown was perfect.
Lots to do and see in that area. Might not have had the greatest view, but we got to people watch as we sat and visited.
I always try to stay in a Hampton Inn for safety reasons. Highly recommend.
Maressa
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear Maressa,Thank you so much for the recommendation. If you're looking for a safe, fun girls' night out, then staying at Hampton Inn & Suites St. Petersburg/Downtown is the perfect way to enjoy it. With so much to do in the area and comfy accommodations to relax in, you are bound to have a blast. We hope to welcome you all back for an even longer stay in the future.
Dear Karin,Thank you for your kind words! We take pride in providing excellent service, and we're delighted to hear that our team's kindness has made your experience enjoyable. We look forward to welcoming you back to Hampton Inn & Suites St. Petersburg/Downtown for another superb stay.
Pricey but excellent location, staff, and cleanliness. Great for continental breakfast with attentive staff.
Heather
Stayed 1 night in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Heather,Thank you for taking the time to share your comments with us! We are delighted to know that you enjoyed your visit and appreciated our excellent location, attentive staff members, and clean accommodations. It was truly a pleasure serving you, and we hope to see you again soon!
Dear Mary,Wow! Thank you so much for the perfect rating. With so much to do nearby, we hope you had a fantastic time checking it all out. We look forward to welcoming you back again soon to Hampton Inn & Suites St. Petersburg/Downtown.
We had a death in the family and ended up having to make some last minute adjustments. Erica was extremely helpful and kind.
Valet parking Brian was very helpful and always smiling. Fantastic service… truly made us feel at ease during a very difficult time.
Nancie
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 4, 2023
Dear Nancie,Thank you for being our guest and for taking the time to share your feedback. While we are terribly sorry for your loss, we are happy we were able to make a tough time a little nicer. Brian and Erica are some of the best in the business, and they will be honored to read your kind words. We hope to have another opportunity to welcome you back to Hampton Inn & Suites St. Petersburg/Downtown.
6/10 Okay
Pamela
Oct 23, 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
All the staff was extremely friendly and helpful and it’s a fantastic location but honestly it needs some attention, it is outdated and my bed very uncomfortable. Sorry to say this but imagine with a redo it would be amazing
Pamela
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Pamela,Thank you for providing us with your feedback. We are pleased that you found our team friendly and the location convenient. However, we are sorry that our accommodations did not meet your expectations. We will look into potential improvements to ensure a more comfortable stay for all our guests. We hope to have the opportunity to host you again and provide you with a more memorable experience.
Amazing. Excellent service in general, good breakfast and kindness personal.
Mercedes
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Mercedes,Your perfect rating is what we like to see, and we greatly appreciate you taking the time to review your stay. We are pleased our breakfast offerings impressed you, and our staff will be delighted to know their service was highlighted in your review. Come back to Hampton Inn & Suites St. Petersburg/Downtown the next time you plan another getaway to St. Petersburg. Until then, safe travels!
We just did overnight and the location was great. Walked to everything.
Garrett
Stayed 1 night in Sep 2023
Response from General Manager on Oct 8, 2023
Dear Garrett,It's always a pleasure hearing from our guests. We're glad our walkable location was ideal for your trip, and we look forward to seeing you again at Hampton Inn & Suites St. Petersburg/Downtown!
Great location, very clean. Complimentary breakfast was very good. Lots of options and well stocked. Every single employee we encountered was genuine and friendly (valets, front desk, manager, breakfast staff, and housekeeping). Such a pleasant stay, wish we could've stayed longer!
Adriane
Stayed 1 night in Sep 2023
Response from General Manager on Oct 27, 2023
Dear Adriane,Thank you for your excellent review of Hampton Inn & Suites St. Petersburg/Downtown! We're thrilled you enjoyed our great location, cleanliness, and especially the complimentary breakfast. It's heartening to know that our team across various departments contributed to your positive experience. Your compliments make our day and motivate us to continue delivering exceptional service. We can't wait to welcome you back for another five-star experience!
The hotel is well situated among a wonderful shopping and arts area. The staff was very friendly and we had an enjoyable stay.
William
Stayed 1 night in Sep 2023
Response from General Manager on Sep 24, 2023
Dear William,We sincerely appreciate your glowing review of Hampton Inn & Suites St. Petersburg/Downtown. Thanks for the compliments about our friendly staff and convenient location. We're glad you enjoyed your stay and hope to welcome you back soon!
Dear Jeffrey, Thank you for your review! We're thrilled our fabulous location suited your travel needs, and we appreciate you mentioning its convenience to your fellow travelers. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
It is a lovely hotel that is located in a walkable area. You can enjoy a morning walk by the bay.
Allan
Stayed 1 night in Aug 2023
Response from General Manager on Aug 26, 2023
Dear Allan,Thank you for being our guest and for taking the time to share such a kind review. We are thrilled you enjoyed your stay at Hampton Inn & Suites St. Petersburg/Downtown and glad you had the opportunity to explore our beautiful area. We look forward to welcoming you back again soon.