Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from nyc

Posted 16-Jun-2014
Right on the beach! Enjoy the hammock in every room. Check out the private beach 10 minute walk away. Jade hotel upstairs...a MUST see. There's not much worth checking out in town as far as nightlife/restaurants go. Hike the piton and hit the mud bath at the volcano.
5 out of 5
Recommended
for Everyone
by Michelle from Chicago, IL

Best Sunset View on the Island

Posted 15-Jun-2014
Pros: Location near great diving, patio, air conditioning, hot water, water pressure, staff, beach service, in-room safe, US 120 outlet & adapters in room
Cons: More powerful air conditioning
Location: Dive shop at the hotel, paddle boarding, Seafood Party on Friday nights, beach lounging, Soufriere market on Saturday mornings
A friend and I did a volunteer trip around different parts of the island then stayed at Anse Chastanet for a couple of days afterwards. We liked that it's not near the more hustling capital city of Castries. It's located near the laid-back fishing village of Soufriere if you want to take a water taxi to town - the 2 mile road is very bumpy and takes longer. You can also take a water taxi to the nearby Seafood Party held every Friday night. You can drink the tap water, but they also provided a large bottled water each day. Room had a fridge with complimentary fruit the first day which we ate for breakfast the next day. Great big bathroom with toiletries, good water pressure, and hot water. The best part was the private patio that had a hammock over section of sand, 2 chaise lounges, ceiling fan, couch, table, and 2 chairs. The A/C worked but the room wouldn't get as cold as my friend would like - I was fine with it. We loved the location because the marine reserve is right in front of the hotel so scuba diving was only a 2 minute boat ride away. The staff was superb - everyone on the island is so genuinely friendly. And the food was excellent. Be sure to get a beach room if you can - the hotel is on a big hill and some rooms require lots of steps to get to the beach. There is a restaurant on the beach as well as one higher for the "tree top" rooms.
5 out of 5
Recommended
for Couples
by Eve from NYC

Gorgeous views, so romantic!

Posted 2-Jun-2014
Pros: Eco friendly, blends into the environment, low key yet elegant and luxurious, gorgeous location/views, easy going.
Location: Definitely worth it to exert yourself and climb Gros Piton; the hotel can arrange the transport. A highlight for the active set.
We stayed in a spectacular 7 level mountain facing room, absolutely gorgeous, outdoor shower with views in addition to bedroom, so relaxed and so welcoming. Not a single complaint, except maybe we'd like wifi in the rooms.
5 out of 5
Recommended
for Everyone
by kathi from new jersey

Everything I Expected

Posted 6-May-2014
Pros: The staff, amenities, beach, sailing and the view from my room.
Cons: The chairs on the veranda for one. The other three items are probably difficult to change: closet space and location of the safe.
Location: Lots to do on site: hiking, snorkeling, sailing, kayaking. There is more to do in Souffriere. Travel by hotel water taxi is convenient during the day
My stay at Anse Chastanet has made my favorite vacation list. As well as being friendly and warm, staff was knowledgeable and able to provide answers or information requested. If not, they immediately sought out another individual who could provide the answer. The food was good but service at all restaurants was excellent. The rooms were extremely well maintained and exceptionally clean. It is certainly a place to return to and bring friends along.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super service at the hotel and at the scuba shop.

Posted 21-Apr-2014
Super friendly staff. Somehow they manage to make you feel that they are not just doing it for the money but that they actually care about your vacation. I wonder if the owner has instituted some kind of profit-sharing policy. Or may be they are just nice, who knows? Whatever it may be, you just need to ask. The answer is never: "let me explain what you can do". The answer is always: "let me do it for you".
5 out of 5
Recommended
for Everyone
by A verified traveller

Great getaway for couples young or older.

Posted 6-Apr-2014
we had a nice relaxing time only three day's wish to stay and enjoy more day's next time! Great things to do around the hotel.
5 out of 5
Recommended
for Everyone
by Elle from Santa Barbara, CA

Superb Getaway

Posted 4-Apr-2014
Pros: People, location
Cons: Price
Location: Jungle biking was a blast. Snorkeling and scuba diving in the bay was beautiful.
The best surprise was the genuine friendliness of the staff. You could tell they all wanted to make our stay the best, most relaxing time whether it be the little conversations about the island or the jovial "happiness spreader" who comes by to spritz you with eucalyptus water on the hot beach. The food and drinks were delicious (albeit expensive). The combination of African, Indian, and tropical cuisine prepared in modern techniques provided a culinary experience to savor and remember. As a bonus, the many stairs provide for a great calf workout!
5 out of 5
Recommended
for Everyone
by Amy and Howard from New York

Beautiful hotel and beach

Posted 23-Mar-2014
Pros: Staff is welcoming and helpful. Available activities, especially scuba and use of kayaks are excellent. The beaches are beautiful and food delicious.
Cons: The access road needs rebuilding and, perhaps, better availability of rides up the hill.
This is an exceptionally beautiful hotel in a extraordinary location. Guests can be active nonstop or can relax under a hut on the beach with a drink and a book. You don't even have to get up to get your drink. Put a flag in the sand and in two minutes someone comes over to take your order. Be aware that this is a vertical resort. There are hundreds of steps from some of the hillside rooms to the beach or restaurants. Rides are available, but there may be a wait. The available activities and excursions are all you could want on this type of vacation. We ate very well. We had the MAP and everything on any menu was included except for drinks. The food was delicious.
5 out of 5
Recommended
for Everyone
by Tom from Northern California

A week at Anse Chastanet in February 2014

Posted 19-Feb-2014
Pros: Stairs (great exercise), on-site jungle walking/biking, kayaks, quiet beaches, snorkeling, nightly live music, sunset view over water.
Cons: Dinner selection is chef-biased toward 'foodies', would really like a hearty American 'meat & potato' option; doesn't exist. Food is VERY expensive.
Location: We enjoyed the hike up Gros Piton, the warm water falls (where we could swim), the botanical garden; water taxi to Soufriere, snorkeling at resort.
First time to St Lucia, quite a contrast between the 'off-the-map' village atmosphere in Soufriere versus the 'protected' resort world of Anse Chastanet. A privileged feel of the resort in it's local village environ can be uncomfortable at times... it is, what it is. Water taxi off the resort is a must, as the road in is not a treat. The water taxi is that treat, landing at Soufriere opens up a multitude of options as vendors rally to put you in cars and show you the local sites. This was my first trip out of country where I did NOT rent a car, and I am REALLY GLAD to have made this choice; St Lucia (Soufriere in particular) is no place for a tourist to be a driver! The island area around Anse Chastanet is beautiful, living up completely to photos. Get out on the water, it is spectacular 'on' and 'in'. Anse Chastanet presents a huge spectrum of on-site and resort-sponsored local activities, water and hikes to tours and shopping. Leave at least a couple days to lounge at the beach on the paired chaise chairs under the thatched umbrellas, be sure to taste the lunch options at Anse Mamin beach (short walk to the north). Finally, remember to lean up your lounge-chair-flag at the beach whenever you want something; an attendant will be at your side within a minute!
2 out of 5
by Traci from New York, NY

Overpriced for dated accommodations and okay food

Posted 10-Feb-2014
Pros: Beautiful views of the pitons and ocean. Helpful management staff. Interesting sightseeing opportunities.
Cons: Food was average - many items were deep fried and were greasy rather than crispy - lacking flavor or salt. Lacking spa cuisine (most of it w/ cream).
Location: Biking, snorkeling, walking tours. Most things incurred additional charges. As stated above, some interesting opportunities to learn re st lucia
We picked this resort due to the positive reviews and the beautiful photos of St. Lucia. The first room we had was very large but dark and smelled mildewy. The toilet ran constantly and the bathroom was very dated with ok fixtures (American Standard circa 1980s). The second room was also dated but bright and spacious, with spectacular views which more than made up for the accommodations. But it was far too expensive for what we got. With regard to the staff, they ranged from polite to very warm, and the management was very receptive to feedback and helpful overall. The dining staff varied in that either the service was marginal-very good (but I would not call it 5-star) and many of the staff seemed inadequately trained (e.g. reaching over us to retrieve a plate or glass instead of walking to the other side of the table, plopping silverware down somewhat carelessly, asking "are you enjoying" a few times during the dinner while looking elsewhere, as if the question is a formality rather than a genuine inquiry). Many of staff took inordinately long to return with food/beverages. If the resort were billed as a casual, informal, budget place, this would not be as bothersome. Finally, even with the modified meal plan (breakfast and dinner), 3 days of lunch and beverages (not a ton of alcohol) and 2 spa treatments added an additional thousand dollars plus to the bill. Could use a fitness facility and an updating in general, with better training for the dining staff.