Lobby sitting area

Reviews of The Wildwood Hotel

3.5 out of 5
The Wildwood Hotel
2801 Fountain Pl, Wildwood, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 782 out of 1251 reviews" "
Rating 8 - Good. 269 out of 1251 reviews" "
Rating 6 - Okay. 124 out of 1251 reviews" "
Rating 4 - Poor. 44 out of 1251 reviews" "
Rating 2 - Terrible. 32 out of 1251 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bed was great! Staff was extremely helpful. Parked in garage.
Stayed 1 night in Mar 2024
Response from G on Mar 27, 2024
Hello Elizabeth,We are very pleased you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Mary

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel! I am surprised by the low price we paid! The shopping area near by has many restaurants within walking distance. I would definitely recommend this place!
Stayed 1 night in Mar 2024
Response from G on Mar 27, 2024
Hello Mary, We are so pleased you enjoyed you stay with us and appreciate you feedback. We hope to see you again in the future.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place would stay again
Stayed 1 night in Mar 2024
Response from G on Mar 26, 2024
Good evening Deborah, we are very glad you are enjoying your stay. Thank you for the feedback and we hope to see you again in the future.

10/10 Excellent

Misti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly people. Our hotel room and the hotel in general is clean. I would definitely recommend!
Stayed 2 nights in Mar 2024
Response from G on Mar 26, 2024
Good evening Misti, we are so glad you are enjoying your stay with us. Thank you for your feedback. We hope to see you again in the future.

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were like sleeping on a cloud! Also, i love that they're trying to be more green by not changing the sheets in your room if you stay more than one night. There was remodeling construction going on which made it kind of awkward outside the pool, but nothing was unsafe.
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel. on Mar 25, 2024
Hello Dawn,We are thankful for your feedback. We always like to hear the good and the bad, to better your next stay with us. We enjoyed having you and hope to have you back in the near future.

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction and not conveniently located inside a strip mall. Not at all what was implied in the decsription or photos. Really not sure why Expedia would promote this property at all. No room was wortb the $200 we paid for our 1 night stay.
Response from The Wildwood Hotel Team on Mar 25, 2024
Hello Jessica! We're sorry to see that you were not satisfied with your stay. We always want to hear any and all feedback so we can continue to strive for guest satisfaction. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from G on Mar 25, 2024
Hello Amos, Thank you for choosing the Wildwood Hotel. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Julie, Pryor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much! The grandkids loved the pool and the soft beds. Great customer service and a nice breakfast. We will stay here again!
Stayed 3 nights in Mar 2024
Response from The Wildwood Hotel Team on Mar 25, 2024
Hello Julie! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi suite was a great place to relax, parking was very easy and accessible. Staff was friendly and hotel was nice and quiet.
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 25, 2024
Hello Austin! Thank you for your kind feedback! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Robert! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

10/10 Excellent

Christopher

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is AMAZING!!! Love the location and all the wonderful amenities around the area, free parking, affordable, dog friendly, clean, and the parks and paths around the area. It could use some updating but it appeared they are working on that. Can't wait to return!
Stayed 2 nights in Mar 2024
Response from Heather on Mar 19, 2024
Hello Christopher, Thank you so much for the 5 stars! We can't wait to have you two return. Make sure you guys bring those adorable doggies back to see us! We can't wait to see you both next year!

4/10 Poor

Kanesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady with short blonde hair at checkout was wonderful. She worked that morning on March 16th . Excellent service. The guy that checked me in terrible service. I signed up to pay cash at hotel when i used my expedia account. He was really rude and told me i could pay cash when we checked out but he lied. He charged my credit card the full 1000 dollars. I didn't want to do that but he did anyways. He has terrible customer service. Overall. The housekeepers were great. Im not sure if I will visit the hotel again. But I can't decide the outcome based on 1 person. I give a 7 out of 10. But the guy that checked me in needs to be evaluated. Im still upset because he took my complete booking amount off my card. Thats not what he told me. Thank you. Have a blessed day.
Stayed 3 nights in Mar 2024
Response from Jessie, General Manager on Mar 19, 2024
Thank you. Kanesha, for sharing your feedback. I apologize our team did not exceed your expectations. Our guest satisfaction is our top priority and we will use your feedback to continue to train our team. I hope that you will consider giving us another chance for a future stay!

10/10 Excellent

Gary

Travelled with family
Fast and easy.
Stayed 1 night in Mar 2024
Response from Noelle, Front Desk Agent on Mar 18, 2024
We are pleased you enjoyed your stay and invite you to stay with on future visits to Wildwood!

10/10 Excellent

Kym

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here four nights with our fur baby. There were plenty of places to take her walking and we felt very safe, even at night. There is a grocery store within walking distance, and we even walked to the ice cream shop one night. The place was very clean even though they were doing construction. Everyone was very friendly, helpful and welcoming. The shower had pressure and plenty of hot water. The bed was a bit soft to where I rolled into my husband, but I guess that's okay. *wink. The pillows were great and the room had a fresh scent. The best part was the free under ground parking since it rained a lot. We will be staying here again.
Stayed 4 nights in Mar 2024
Response from The Wildwood Hotel Team on Mar 16, 2024
Hello Kym!Thank you so much for taking the time to write us such a lovely review! We're so pleased to hear that you had a great time staying with us, and definitely appreciate all of the kind feedback regarding our staff and amenities. We hope you - and your fur baby - will come back and see us again in the future!

10/10 Excellent

Sateria, St. Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was flawless, the staff were very pleasant and welcoming, I will be returning in the not too distant future, Thank You All..
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 14, 2024
Hello Sateria! Thank you for the excellent rating - we are so happy to hear you enjoyed your stay. We were glad to have you, and love to hear that you plan to stay with us again in the future!

8/10 Good

Crystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 14, 2024
Hello Crystal! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

10/10 Excellent

Alyssa

Liked: Amenities
Beautiful spot
Stayed 1 night in Mar 2024
Response from Wildwood Team on Mar 12, 2024
Hello Alyssa,We are so glad that you enjoyed your stay with us. We hope to have you come back and stay in the near future.

10/10 Excellent

Princess, Saint Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband & I Love it Here went stay once a month in the jetted tub suite Wildwood is the Best🏆
Stayed 1 night in Feb 2024
Response from Wildwood Team on Mar 12, 2024
Hello Princess,We are so glad you enjoy your stay with us. Having you guys come once a month is so great, and we are glad that you keep coming back.

10/10 Excellent

Caston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and cleanliness was amazing. It's a very walkable area as well with stores nearby like Walgreens and Starbucks as well as restaurants just down the street.
Stayed 2 nights in Mar 2024
Response from G on Mar 12, 2024
Hello Caston. Thank you for your wonderful review. We look forward to hosting you again in the future.

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Unfortunately the door to our room had a large gap, letting in light and any slight noise all evening. Also, our room keys quit working after using them a couple times. We got stuck outside in the cold & had to walk around the whole building in the cold to get back in. Don’t plan to fill up on the “light” continental breakfast. The room was clean. The staff at check in were friendly.
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 12, 2024
Hello Jessica! Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one Saturday night in early March. Everything was great. The room was excellent. The pool was fun for my 10 yo granddaughter. Two thumbs up!!
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 12, 2024
Hello Jeanette! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
It was under construction
Stayed 1 night in Mar 2024
Response from G on Mar 10, 2024
We apologize for the construction, it is rather unsightly. We are currently fixing some recent unforeseen water damage. We hope you will give us another try in the future.

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff very clean
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 9, 2024
Hello Nancy! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

8/10 Good

Jason

Good
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 9, 2024
Hello Jason! We are happy to hear you enjoyed your stay. We were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Soft beds and super friendly staff
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel on Mar 9, 2024
Thank you for your wonderful review. We look forward to hosting you again in the future.

6/10 Okay

Ariel

Liked: Cleanliness, staff & service
The area is very nice , and plenty to do . Sadly part of the building is being remodeled , and everything is very out dated . Luckily it was a cheap hotel , and unlike other hotels we’ve stayed at in the area it didn’t smell of weed .
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 7, 2024
Hello Ariel! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly hotel with a great Jacuzzi and breakfast at 7 am
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Mar 3, 2024
Hello Amanda! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Jordy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time at this hotel! The staff were very nice and approachable, the room was nice and clean. The location of the hotel was about 30 minutes from downtown St. Louis, but we knew that going in and it was perfect and quiet!
Stayed 3 nights in Feb 2024
Response from The Wildwood Hotel Team on Mar 1, 2024
Hello Jordy! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful rooms. Very spacious, clean, and decorated beautifully. Bed was super comfortable!
Response from The Wildwood Hotel Team on Feb 29, 2024
Hello Laura! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay and we were so glad to have you. We hope you plan to stay with us again in the future!

6/10 Okay

Bill

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Bill! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you plan to stay with us again in the future!

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
upon arrival, there was one towel in the room! Room was out of body wash and conditioner. got locked out of our room for over an hour, because the door mechanism broke. I had to call 911 for the fireman to get me inside so I could get my car keys and leave
Stayed 1 night in Feb 2024
Response from Jessie, General Manager on Mar 19, 2024
Mr. Wade, on behalf of our entire team, I apologize for any inconvenience you experienced during your stay. I know our team was working hard to try and rectify the issues that arose while you were here. We strive to continue to make improvements and will use your feedback to assist. Thank you for choosing our hotel.

6/10 Okay

Amanda

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 27, 2024
Hello Amanda! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

10/10 Excellent

Breeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our wedding night! Great location and hotel!
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 25, 2024
Hello Breeley! We are happy to hear you enjoyed your stay. We are so honored that you chose to spend your Wedding Night here. We were so glad to have you, and we hope you plan to stay with us again in the future!

10/10 Excellent

Linda

Stayed 2 nights in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Linda! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!!!!!
Stayed 1 night in Dec 2023
Response from Heather on Feb 23, 2024
Hello Jeffrey! We are so glad to hear you enjoyed your stay. We hope you come back and visit us when you're in town.

10/10 Excellent

Wende

Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Wende! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Response from Jessie on Feb 20, 2024
Tammi and Andrew, we apologize for any inconvenience you experienced during our stay. We do wish you would have reached out during your stay with any issues so we could have addressed them right away. Our team is always striving to find ways to improve and we thrive on constructive feedback. Please let us know what we can do to improve for the future.

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the king suite with a jetted tub and had an amazing time! My husband and I needed a getaway, this hotel is about 30 minutes from downtown St. Louis, the perfect area to get out of the city. The bed was very comfortable and everything was highly accommodating. I would definitely recommend it!
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel on Feb 20, 2024
Hello Kirsten,We are so glad you enjoyed your stay here at The Wildwood Hotel. We love getting feedback. We hope to be able to host your stay again in the near future.

2/10 Terrible

Patrick

Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Mar 22, 2024
Hello Patrick! We're sorry to see that you were not satisfied with your stay. We always want to hear any and all feedback so we can continue to strive for guest satisfaction. We hope you will give us another chance to impress you in the future!

6/10 Okay

Russell

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 23, 2024
Hello Russell! We are happy to hear you enjoyed your stay. We were so glad to have you, and we hope you plan to stay with us again in the future!

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses are much too soft and springy for someone with back issues.
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 19, 2024
Hello Elisabeth! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding the beds - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

8/10 Good

Russell

Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 19, 2024
Hello Russell! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 19, 2024
Hello Andrew! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 17, 2024
Hello Timothy! We are happy to hear you enjoyed your stay. We were so glad to have you, and we hope you plan to stay with us again in the future!

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked slightly different than what was framed in the photo, but it really didn't affect anything at all. Called down to the front desk to report a light flickering, and within ten minutes it was fixed
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Staff on Feb 16, 2024
Hello Brandon,We are so glad you enjoyed your stay at The Wildwood. We are alway looking to get feedback. Thank you for letting us know. We hope to see you back in the near future.

2/10 Terrible

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at 7 am we had to evacuate in our pajamas and couldn’t return till 10 o’clock
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 17, 2024
Hello Angela - thank you for providing your feedback. We do sincerely apologize for the inconvenience caused by the fire alarm. Please know that our guests' safety is extremely important to us and emergency protocols were followed as was warranted by the situation. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 16, 2024
Hello Jovan,We are so glad you enjoyed your stay with us at The Wildwood Hotel. We hope so see you in the near future.

10/10 Excellent

Erik, Sedalia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wildwood Hotel was a perfect pet friendly place to stay and we will definitely stay here again.
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 15, 2024
Hello Erik! Thank you for the excellent rating - we are so happy to hear you enjoyed your stay. We were glad to have you, and love to hear that you (and your pet) plan to stay with us again in the future!

10/10 Excellent

Kelly, Fall River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly. Very quiet area.
Stayed 3 nights in Feb 2024
Response from The Wildwood Hotel Team on Feb 15, 2024
Hello Kelly! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

8/10 Good

Debra, Edina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff welcomed us with smiles and friendly service even after showing up for check in after 10:00pm. We did have issues with the window coverings and the bed was too soft for our liking. However, the building and facilities were above par.
Stayed 1 night in Feb 2024
Response from The Wildwood Hotel Team on Feb 23, 2024
Hello Debra! We're happy to hear that you enjoyed your stay with us - we were so happy to have you! Thank you for sharing your feedback regarding the window coverings and beds - we always want to hear the good and the bad so we can continuously improve guest satisfaction. We will work hard to address these issues, and we hope you will give us another chance to impress you in the future!