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Sandals Grande Antigua - ALL INCLUSIVE Couples Only – Avis

5 out of 5
Sandals Grande Antigua - ALL INCLUSIVE Couples Only
Dickinson Bay, St. John's, Antigua

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 209 avis sur 392." "
Note de 8 – Bien, d’après 108 avis sur 392." "
Note de 6 – Acceptable, d’après 38 avis sur 392." "
Note de 4 – Médiocre, d’après 18 avis sur 392." "
Note de 2 – Terrible, d’après 19 avis sur 392." "

8,8/10

Propreté

8,6/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

4/10 – Médiocre

Hubert, Paris, France

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
The fall of an icon
Staff very busy to talk to each other. $160 for 60 minutes massage $835 per night per room is unjustified
Séjour de 9 nuits en août 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

cleto

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Collette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property went beyond our expectations! This was our first stay at any Sandals. We had a five day stay. We decided we needed just to relax. We did just that. The staff were very friendly and helpful. The property and the rooms were kept immaculate. The choice of restaurants were excellent. The pool and beach were beautiful ❤️
Séjour de 5 nuits en mai 2024
HP a répondu le 22 mai 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Richard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about the trip was great . Only negative is in some restaurants the service was very slow
Séjour de 4 nuits en avril 2024
HP a répondu le 30 avr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Ishmael, Ft. Lauderdale

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing! Top quality.
Séjour de 5 nuits en mars 2024
HP a répondu le 10 avr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Daiva Lugauskaite

We had the best time in Antigua in this Sandals resort! Beautiful beach, very attentive resort staff, excellent food choices and the many restaurants to chose from!
Séjour de 5 nuits en avril 2024
HP a répondu le 10 avr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gorgeous work great staff
Séjour de 5 nuits en mars 2024
HP a répondu le 10 avr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Terrible

Stella

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
HP a répondu le 7 févr. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The resort was excellent and our stay was very enjoyable. However because of the size of the resort, getting around was a challenge for me because I have a back injury. It would have been helpful to have access to a golf cart or a motorized wheelchair to get around.
Séjour de 3 nuits en janvier 2024
Sara a répondu le 30 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Mellessia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were excellent and always willing to help. When we were lost on the grounds one staff member walked us to our destination vs just pointing us in the direction
Séjour de 4 nuits en janvier 2024
Sara a répondu le 30 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

Michael Edwin

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The grounds are beautiful. The beach is nice.
HP a répondu le 22 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

8/10 – Bien

Farzad, Encino

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Every thing was good. There were a couple of staff, Dewey and Natasia at Pizzeria that went beyond the call of duty.
Séjour de 4 nuits en janvier 2024
HP a répondu le 17 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

James Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 9 nuits en décembre 2023
HP a répondu le 17 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Steve, Middletown

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en janvier 2024
HP a répondu le 12 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Stacey

Séjour de 5 nuits en janvier 2024
Sara a répondu le 30 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Luaay

Séjour de 4 nuits en janvier 2024
HP a répondu le 9 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 – Terrible

Tim

Séjour de 6 nuits en décembre 2023
HP a répondu le 9 janv. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Excellent

Whitney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
HP a répondu le 9 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Acceptable

Nicole C

Séjour de 4 nuits en décembre 2023
HP a répondu le 9 janv. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 – Acceptable

William Joseph

HP a répondu le 13 févr. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Excellent

Linette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sandals food and service was worth staying. We have stayed at different resorts and nothing compares to Sandals food. I would stay at a Sandals resort again.
HP a répondu le 7 févr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

SANJAY

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful location on the beach. Lits of fun using kayak abd sail biat etc. Good entertainment but riom for improvement fir a five star property. Overall very good.
Séjour de 7 nuits en novembre 2023
Sara a répondu le 1 déc. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, commodités
Very convenient
Séjour de 4 nuits en novembre 2023
HP a répondu le 21 nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

jeffrey

Séjour de 5 nuits en octobre 2023
HP a répondu le 7 nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Acceptable

Ervin

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Great beach good resort. The staff not so good. Very moody people . In every place we went especially the front desk we feelt like they dont want us there. I dont understand if you dont like to work in hospitality than dont work. I thought Sandals supposed to be a great place for vacation but the truth im very disappointed.
Séjour de 4 nuits en octobre 2023
HP a répondu le 10 oct. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 – Excellent

Chantel

Séjour de 4 nuits en octobre 2023
HP a répondu le 31 oct. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Acceptable

Ervin

First day the room was not cleaned or change towels. Service in the beach was very good and the bar as well. Front desk was not friendly or meet our needs. Our flight was at 5 and the check out at 11 no late check out whatsoever. They say you have to go to the Mediterranean side to change and come back again to the Caribbean side for the car. We had to walk all round with suitcases. But overall was ok.
Séjour de 4 nuits en octobre 2023
HP a répondu le 10 oct. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good 👍
Séjour de 4 nuits en septembre 2023
Sara a répondu le 26 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Samantha

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pros/Cons (a real review):
Pros: - beautiful beach with amazing shells and sea glass - free scuba diving for certified divers (it was awesome!) all gear is included, too, besides a wetsuit - amazing food at all locations (so many options) - free shuttle to and from the airport - use of Departure Lounge (showers/hair dryers/soap/towels/etc. all provided here if you have a late flight- it was absolutely amazing, so we were able to enjoy our day and get cleaned up before leaving) - grounds/landscaping was beautiful - room was very spacious and comfortable (the double vanity was amazing) - included watersports were so fun (we took out the Hobie quite a few times) - Adults-only - Top-shelf liquor - Lots of different pools with fun activities in the main pool all day - nightly entertainment - not crowded at all, which was amazing - friendly workers - Samson and Delilah (their resident parrots were adorable in the main lobby) Cons: - Food service to your room ended too early at 10:00 (we wish it went until midnight) - Room keys weren't wristbands like a lot of other resorts we've stayed at. We prefer not carrying the key around with us. Wristbands make it easier. Tips: - We liked staying at the Mediterranean side better. It's of course a personal preference, but it was right at the main pool. - Order a Hummingbird and Cool Runnings Our trip was absolutely amazing! We highly recommend going to Sandals Antigua. It is totally worth the money!!
Séjour de 6 nuits en août 2023
HP a répondu le 19 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

Gary Ganesh, San Fernando

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Macaws at the check in area needs a bigger aviary as it’s to small for two large Macaws. They are also not fed timely and water is not changed or topped up! When events are being held in that area, the Macaws should be moved to another location, the loud entertainment would have the birds stressed.
Séjour de 3 nuits en septembre 2023
HP a répondu le 12 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

Juan Dejesus

Voyage de couple
Points forts : Propreté, service et personnel
Bed was very uncomfortable . Staff were very polite and friendly
Séjour de 8 nuits en août 2023
HP a répondu le 5 sept. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Excellent

Jeannie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked everything about the property. I do think the breakfast places should be open at 7am. (early risers) I was all so thinking about maybe a miniature golf on your property. My suggestion- I would like more of a dancing place with mix music for older couples and younger couples. I think you should put in fans at some of the eating places, it was very hot couldn't enjoy the food as much.
Séjour de 6 nuits en août 2023
HP a répondu le 31 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

Kernisha

Points forts : État et installations de l’hébergement
Séjour de 3 nuits en août 2023
sara a répondu le 21 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 – Médiocre

Marisa

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Sandals resort was just fine, the reason I gave it an overall rating of only 2 stars is for my Expedia experience…our room reservations were wrong, we were two couples traveling together and our rooms were supposed to be side by side in one of the little cottages but when we arrived our room was in one of the cottages and our companion’s room was in whole different building/location. Needless to say we were not happy about this and although the Sandal’s team were not responsible since we booked through Expedia they did make it right and upgraded us to be next to our friends free of additional cost. Sandals stepped up when Expedia failed. Will definitely book through a hotel’s website directly rather than Expedia from now on!
Séjour de 7 nuits en juillet 2023
HP a répondu le 7 août 2023
Hello,Please note that this is exclusively regarding your stay with the resort but thank you for this information. We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Justin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great people and beaches.
Séjour de 5 nuits en juillet 2023
HP a répondu le 7 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Edwin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a fabulous time. Everything was perfect, the room, food, drinks, entertainment and service were great!
Séjour de 5 nuits en juillet 2023
HP a répondu le 31 juill. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Erica Leigh

Séjour de 4 nuits en juillet 2023
HP a répondu le 16 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Matt

Séjour de 7 nuits en juillet 2023
HP a répondu le 16 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Acceptable

Chantel

Voyage de couple
This Sandals resort has certainly seen better days. We stayed on the Mediterranean side on the 3rd floor. The room was adequate. The air conditioner leaked, the refrigerator was noisy, there was mold visible in the shower, broken ornate piece missing from the mirror. What we really liked was the included shuttle service and amenities. We sailed and snorkled which was great to not have to pay additional fees to enjoy these experiences.
Séjour de 6 nuits en juillet 2023
Sara a répondu le 22 juill. 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 – Excellent

Amanda

Voyage en groupe
Points forts : Service et personnel
This resort was so beautiful and peaceful. Perfect for a getaway. I had such an amazing time and everyone was so nice and accommodating. The room service was fast and the dining options were wonderful. The food was delicious including the buffet. I definitely will be returning!
Séjour de 6 nuits en juillet 2023
HP a répondu le 17 juill. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 – Acceptable

Johanna, CORAL SPRINGS

Voyage en famille
Towels smell damp and moldy making your skin smell the same. Not completely all inclusive, if you’re not in a certain area you don’t receive all privileges, like for example room service, we called room service and they said that our building belonged to the tier that does not receive room service
Séjour de 4 nuits en juillet 2023
HP a répondu le 12 juill. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 – Bien

George

Voyage de couple
Points forts : Propreté, service et personnel
Staff is great, resort is dated and could use some renovation. Room didn’t have a alarm clock/ radio or TV guide. My only major complaint is expedia has room service list as limited. I assumed this is limited hours or menu, it’s limited rooms.
Séjour de 7 nuits en juin 2023
HP a répondu le 11 juill. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 – Bien

Gabriella

Séjour de 4 nuits en juillet 2023
HP a répondu le 31 juill. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 – Bien

Tracey

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel
The decor needs a revamp upon a closer look. The staff was excellent. The candlelight beach dinner was very romantic if you can stand the sand flies. But wirh that being said we would definitely visit another Sandals resort in the future.
Séjour de 4 nuits en juin 2023
HP a répondu le 6 juill. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 – Excellent

Claudette

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful scenery- beaches, pools
Séjour de 3 nuits en juin 2023
Sara a répondu le 28 juin 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Jadranka

Séjour de 7 nuits en juin 2023
HP a répondu le 11 juill. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Eugene

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff in French restaurant took 2 hours bring dinner and brought wrong thing and manager said sorry that’s all we have without any good excuse and kitchen was closed for desert because they took so long to bring wrong think
Séjour de 8 nuits en juin 2023
HP a répondu le 20 juin 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 – Excellent

Cornelia, Middle Village

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property with a very beautiful beaches, good food and top shelf drinks.The rooms are old and dated but clean, the housekeeping are excellent.The massage we had was not worthy it for the money we paid. We had a great vacation !
Séjour de 7 nuits en juin 2023
HP a répondu le 20 juin 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards