Suite Standard, 1 très grand lit (Room 31) | Décor unique, ameublement unique, bureau, système d’insonorisation

The Cozy Inn – Avis

2 out of 5
The Cozy Inn
202 San Marco Ave, St. Augustine, FL

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 777 avis sur 1001." "
Note de 8 – Bien, d’après 183 avis sur 1001." "
Note de 6 – Acceptable, d’après 26 avis sur 1001." "
Note de 4 – Médiocre, d’après 13 avis sur 1001." "
Note de 2 – Terrible, d’après 2 avis sur 1001." "

9,8/10

Propreté

9,8/10

Service et personnel

8,8/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

THERESA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice quaint place. Very clean and inviting.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

rusell

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay and will definitely consider it again in the future. The Honeymoon suite was reasonably priced for it's size. My only gripe was that the door lock was finicky. I'd suggest management should look into getting a new door knob as I had trouble getting it to unlock with the keys.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Lawrence

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was like a great apartment with a full size kitchen in a beautiful, convenient part of historic St. Augustine. The staff was very helpful when asking a few questions about restaurants and they helped a lot with our late checkout request. We'll be back!
Séjour de 2 nuits en avril 2024

10/10 – Excellent

DeAnne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My Granddaughter stayed in a suite year before. Decided I would try it out. Did Not disappoint. Loved you could walk to Old Time Trolley ride all around then walk back to motel grab your car and quickly drive downtown to your places of interest. Motel is CLEAN QUITE and yes Cozy. Staff is very nice. Nothing negative to say.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Victoria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Janet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Our check in experience was so welcoming. Our room was so clean and comfortable. We absolutely love this place. We’ll be back for sure xx
Séjour de 2 nuits en avril 2024

10/10 – Excellent

David

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Exactly what we wanted! Well maintained and quiet. Close to everything.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

James

Voyage de couple
We had a lovely stay at the Cozy Inn. We were there one night to attend the Easter Vigil. The room was charming and had all of the amenities we needed. The bed was comfy and bath linens were plush. Thank you for the delightful accommodations. We highly recommend.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Debra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was an older place, but obviously well-cared for, and was exactly as advertised by the owners. The bed was very comfortable, but I would have preferred having a variety of pillows. There were four on the bed, but all very firm and thick. It would be nice to have a mix for those who find it easier to sleep with a softer option.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Walter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place very comfortable
Séjour de 2 nuits en mars 2024

8/10 – Bien

Jane

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Our room was a queen standard with a small frig and microwave, small table with 2 chairs. Quaint with southern charm, but quite small. The office staff were friendly and helpful. We enjoyed the 1 mile walk to the historic district downtown.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Tessa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great value for stay.
Séjour de 4 nuits en février 2024

8/10 – Bien

Kathleen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Comfortable room
Séjour de 2 nuits en février 2024

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room we had was cute and cozy. The bed was so comfy. We had the livingroom with kitchen. My husband and i absolutely loved it.
Séjour de 3 nuits en février 2024

8/10 – Bien

Joseph

Voyage de couple
The room seemed humid but otherwise it was a great stay
Séjour de 1 nuit en février 2024

10/10 – Excellent

Roxany

Voyage de couple, Voyage avec des animaux de compagnie
Nice place to stay
Séjour de 1 nuit en février 2024
John Cindy and staff a répondu le 4 févr. 2024
Thank you for the compliment! And just so you know, we are constantly improving our ability to maintain our leadership position in this very complicated and competitive market. And believe it or not, it is with nice simple reviews like the one you just gave us, that helps us maintain our marketing edge and that not so easy to maintain, leadership position. So thanks for visiting with us and please come stay with us again soon. You are truly appreciated!

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed in one of the townhouses. A walkable distance to all of the tourist attractions but far enough away to be quiet. Parked next to the door to the room. Cleaning staff was very friendly. Easy checkin and checkout.
Séjour de 3 nuits en janvier 2024
Cindy, John and staff a répondu le 4 févr. 2024
Thank you for sharing your experience with us! We truly appreciate your feedback! And rest assured that we will continue to do everything in our power to make your future stays with us as pleasant as possible...Thanks again!

10/10 – Excellent

Pat

Points forts : Propreté, état et installations de l’hébergement
Was easy to get to and very clean.
Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
Thank you for your review! Cleanliness convenience and affordability is the name of our game! We are so thrilled that you enjoyed your stay with us. And please spread the word, we are to please! Thanks again!

10/10 – Excellent

Jean

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is actually cozy. Super clean. I recommend staying here when in St Augustine. Dog friendly! A nice garden area and porch to relax in the evenings (if it's warm enough). Parking was a little cramped but not inconvenient and the area is well lit.
Séjour de 3 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
First, thankyou for the feedback! It is really helpful. Let's just say, it keeps us on our toes! And yes we are pet friendly and clean! How does that happen?! Well because our housekeeping staff is the best! Oh, by the way, on your next visit with us, if you prefer, you can always park in our huge parking lot just across the street. Whatever is best for you. Thanks again for staying with us and hopefully we'll see soon!

8/10 – Bien

Brian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome
Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
Thank you! You said it all!

8/10 – Bien

Douglas

Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
Thank you for your review! And by no stretch of the imagination, four out of five, ain't bad! However next time, we are going to try a little harder to make your stay with us a FIVE! All the best!

10/10 – Excellent

raymond j

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
room was smaller than the pictures but had everything required.
Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
Thank you for your feedback! We really appreciate it! And we are aware that sometimes photographs can be a little out of sync with true reality. But rest assured, we are in the process of updating our web site with more true to life accuracy, as best as possible. And again, thank you!

10/10 – Excellent

Rowena, Pembroke Pines

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We visit St Augustin for the 3rd time and we always stay at Cozy inn. Is central, quiet, clean, dog friendly, and friendly staff. The only thing I noticed the property need some renovation. Bed mattress was bad, and A/C was not cold. Thank god it was cold days. But we love the place. Thank You.
Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
We are so happy that you enjoy staying with us over the years. And please keep returning. with the confidence that, if you encounter any discomfort while staying with us, we will do everything under the sun, and in our power, to fix it! With out you there is no us! Thank you for continuing to be one our most loyal guest!

10/10 – Excellent

Lucy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Cindy John and staff a répondu le 4 févr. 2024
Awesome!! Thank you!! And know that we will continue to do everything in our power and control, to maintain excellence...Looking forward to great times ahead. All the best to you!

8/10 – Bien

Anne

Points forts : Propreté
Quick stay at Cozy Inn
We stayed at the Cozy Inn for a quick birthday getaway. Its a 20-minute walk to the Historic district of St. Augustine. The hotel room we stayed in was clean and provided a coffee maker, fridge and a microwave which was nice. The room itself was pretty small overall. We also missed not having access to an ice machine and was not provided info to access WiFi during our stay. The price was reasonable and if considering the Cozy Inn again, I would try to book one of the bigger rooms for more comfort.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Carolyn

Voyage en famille
Séjour de 1 nuit en décembre 2023
John and Cindy a répondu le 1 janv. 2024
Thank You! Thank You! Thank You!

10/10 – Excellent

Sarah

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We loved staying in the Honeymoon Suite for 2 nights during Christmas! It was COZY!!! When there was a ton of people in town, we had a nice and relaxing place to come back to, with easy parking and a full kitchen, plus an amazing bathtub. It is A ! The location is perfect, just close enough to downtown St. Augustine but just far away enough from the chaos. We can’t wait to come book and will maybe book a dog friendly room and bring our pooches.
Séjour de 2 nuits en décembre 2023
John and Cindy a répondu le 26 déc. 2023
We are so thrilled that you had a wonderful stay with us! I will be sure to pass on your super review to our entire staff! And it is feedback like yours, and so many others, that makes our jobs here so worthwhile! Looking forward to seeing you again...And give the pooches a good rub for me! Thanks again!

10/10 – Excellent

Bojana

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en décembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so much for the great review! We truly appreciate feedback! It keeps us on our toes! So please come again soon, hopefully for an even more enjoyable experience with us! Happy Holidays!!!

2/10 – Terrible

Caleb H, Bartow Florida

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
This is an old Motel with a washed face. Beds are terrible, the mold odors were unsustainable. My allergies didn’t let me sleep. Real small room for the price.
Séjour de 2 nuits en décembre 2023
John and Cindy a répondu le 25 déc. 2023
Sorry to hear that! We hope to always continue to improve on our guests experiences with us. And even though we very rarely get any complaints of this magnitude, we are very grateful for your feedback. Negative feedback allows us the opportunity to view things from a different prospective, and then address and solve any problems that this new prospective reveals. And so again, we are truly grateful for your feedback...And we extend to you our deepest apologies for any difficulties your stay with us has caused you...

10/10 – Excellent

John

Séjour de 3 nuits en novembre 2023
J Reed and Cindy a répondu le 24 déc. 2023
Thank you so much! Hurry back to see us!

10/10 – Excellent

michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent stay… will stay agin the next visit to Saint Augustine!!
Séjour de 1 nuit en décembre 2023
John and Cindy a répondu le 25 déc. 2023
Wonderful review! And we are so very pleased that you are on The Cozy Inn team! Can't wait to see you again! And let us reassure you that we will continue doing everything in our control to ensure that your stay with us keeps improving! Your feedback is critical to our continued success! Thank you! Thank you! Thank you!

8/10 – Bien

Dianna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very pleasantly surprised
My husband and I booked the honeymoon suite to celebrate our 40th anniversary. Upon arrival we checked in at the office and were told that we would be across the street in Cozy Inn East and that we had the entire second floor. We were in #32 The Royal. It was really nice and much larger than we expected. Actually more of an apartment with living, dining, full kitchen, and large master suite. The bedroom is spacious and well furnished. We found the bed to be very comfortable. The huge soaking tub is separate from the full bath that has a shower. The tub is in an alcove adjoining the bedroom. It's a very nice layout. We were very pleased with everything. I only gave 4 stars because of the appearance of the shower floor, it was worn which made it appear dirty. Also, the suite is next door to a veterinary clinic and we were awakened both mornings by dogs barking. We turned on some white noise and that helped alot but it was very annoying. Everythjng was very convenient, not within walking distance, but a very short drive. We did the trolley tour and they picked us up and dropped us back at the Inn office. Overall, we loved the Inn and our room and would definitely stay there again in this suite.
Séjour de 2 nuits en décembre 2023
John And Cindy a répondu le 25 déc. 2023
We are so happy that you enjoyed your stay with us! We are looking forward to your return!

10/10 – Excellent

Gabrielle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
John and Cindy a répondu le 24 déc. 2023
Thank you so much! We do our best!

8/10 – Bien

David

Séjour de 1 nuit en décembre 2023
J.Reed a répondu le 17 déc. 2023
Thank you! Your feedback is greatly appreciated!

10/10 – Excellent

George

Séjour de 2 nuits en décembre 2023
John and Cindy a répondu le 25 déc. 2023
What a Great review! Thank you so very much!

10/10 – Excellent

Jan Paul

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an older property, so remember that. It is well maintained, spotless interior, soft fresh smelling towels. Staff was super friendly and helpful with getting a shuttle to the trolley. Huge parking area, we had a full porch with rocking chairs & table for drinks. It was like having our own little apartment #31 Southern Charm. We definitely would recommend and return. Bed was very comfortable and so was the sofa and chair. It certainly was cozy and comfortable.
Séjour de 2 nuits en décembre 2023
John and Cindy a répondu le 25 déc. 2023
Yes! There is nothing like a little southern charm! And we are pleased that we could share some of our southern charm with you! Please hurry back to see us again soon!

4/10 – Médiocre

Yanaisa

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
No ponen agua en sus habitaciones
Séjour de 2 nuits en décembre 2023
J.Reed and C.Shaw a répondu le 10 déc. 2023
We are doing everything in our control to resolve this issue. We always see to it that our guest are as comfortable as possible and we do our very best to ensure their stay with us lives up to our reputation as well as our guests high expectations. And we apologize for any inconvenience this may have caused. We look forward to the hope that you will gives us the opportunity to serve you flawlessly in the future.

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cozy and cute
Cute, clean and comfortable. The only downside was noise traffic abut other than that, excellent 'old school Florida' experience. Close to Old Town, but far enough away from large, loud crowds. Long walk or quick Uber to everywhere you'd want to visit in St. Augustine.
Séjour de 2 nuits en novembre 2023
J.Reed a répondu le 10 déc. 2023
Thank you very much! We look forward to the opportunity to have you as our again...

10/10 – Excellent

Darlene

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good people, clean, friendly!
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you! And we hope to see you again soon!

10/10 – Excellent

Tabitha

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We love the cozy inn. It is very convenient to get to the historic downtown area and we have been to this property several years in a row. Also they renovated the floors and it was very comfortable!
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so very much! And we will continue to add improvements to make sure your stay with us is even more enjoyable the next time!

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Todo bueno y bien comfort
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank You! Good comfort is our business! Come back soon!

10/10 – Excellent

Bruce

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so much! We are so happy you enjoyed your stay with us! And we Hope to see you again very soon!

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We loved the quaint little room. It was very clean and the gentleman at the front desk was very pleasant. He offered suggestions for restaurants.
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so much! It is indeed our pleasure to assist you in everyway possible! Looking forward to your return!

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you! Come stay with us again soon!

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent!
My husband and I had an amazing time to celebrate our 30th anniversary! The staff was super friendly and helpful. The Inn was very cozy and comfortable for our 2 night stay. It is also very convenient to the historic downtown area. Our room was nice and the bed was very comfortable so we were able to get a great night’s rest. We will definitely stay again on a return trip to St. Augustine.
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
We are so grateful that you allowed us to help you celebrate your 30th anniversary! And thank you so very much for wonderful review! We truly appreciate it! Looking forward to seeing you next time you are in town!

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing
This was our first time at the Cozy Inn and i certainty hope it won't be our last. The room was outstanding, large and full of amenities. I wish we could have stayed longer so that we could have made use of all the room had to offer, such as the very tempting looking garden tub! My only complaint would be that i needed another blanket, which I'm sure they would have provided if i had asked. We were just on the go all day and i didn't think about it until it was time to go to bed!
Living room area
Dining table
Kitchen
Garden tub
Séjour de 2 nuits en novembre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so much for your warm and thoughtful review! It truly means a lot to us! Therefore we are just so angry at ourselves for taking this long to respond! So please forgive us! And with that said, we hope that you can find it in your hearts to come see us again soon!

4/10 – Médiocre

ROY

Séjour de 1 nuit en septembre 2023
John and Cindy a répondu le 25 déc. 2023
We are so very disappointed that your stay with us did not deliver exactly what you were looking for! However, we are constantly on the lookout trying to find new ways to ensure that our guest have the best experience possible, while visiting our wonderful city! Therefore, your feedback is critical! And we thank you so very much for it. It allows us the opportunity to pen point things in areas that are in need of some important improvements. And without your critical feedback some of those areas could go, for a time, undiscovered. So please if you see anything that we may be able to improve upon, don't hesitate to inform us. Thanks again! And we are sure that your next stay with us will be exactly what the doctor ordered!

10/10 – Excellent

Kathy

Séjour de 1 nuit en octobre 2023
John and Cindy a répondu le 25 déc. 2023
Thank you so very much for the Great! review!

10/10 – Excellent

MARTIN

Points forts : Propreté
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Bobby

Points forts : Service et personnel, état et installations de l’hébergement
We’ll be back!!!
Séjour de 3 nuits en octobre 2023