Living room

Reviews of Jetwing Ayurveda Pavilions

4 out of 5
Jetwing Ayurveda Pavilions
Ethukale, Negombo, Negombo

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 93 reviews" "
Rating 8 - Good. 34 out of 93 reviews" "
Rating 6 - Okay. 18 out of 93 reviews" "
Rating 4 - Poor. 5 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed a relaxing Christmas at Ayurveda Pavillion
I very spontanously went to Jetwing Ayurveda Pavillions over Christmas 2022 on my own. Just needed some time for myself. Hotel is nicely located in a green garden, small but beautiful pool. Staff is lovely. It's NOT a beach resort, keep this in mind but you can walk like 5min and use Jetwing Blue and Jetwing Beach's pools and beach as well as they are of the same brand. As I stayed only for 5 days, the proximity of the airport was one of the reasons I selected the resort. Hotel has around 36 rooms/villas but the first days we were only 5 guests, so said but of course it was somehow more quiet and to our benefit. Few days later we were around 8 guests... Apart from the treatments, the food was one of the highlights of my stay. Definitely recommend, probably will come myself again as well.
Stayed 6 nights in Dec 2022

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2021
Response from Jason on Feb 26, 2022
Dear Don, Thank you for the perfect 10! Looking forward to your next adventure with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to start your Ayurveda journey!
I’ve been to a few Ayurveda places in Sri Lanka and this one has many things that makes it stand out. First of all the food is unbelievable! they have over 49 type of vegan meals to tailor food to each individual’s Ayurveda constitution (and to make sure you don’t get bored of the same buffet when staying for long periods during panchakarma treatments). I can honestly say I didn’t miss eating meat for the whole stay! Dr Dinesh and Dr Anurada are authentic practitioners with amazing ‘pulse reading’ skills to detect potential health imbalances you have. The therapists are kept the same for your whole stay too and treatment is even available in your own room - which is very unique (king pavilion rooms only I think). Experienced Hatha Yoga teachers make the sessions enjoyable by mixing up the routine every day too. The only thing that could be improved is the Wi-Fi and those looking for a better beach experience alongside your treatment, may prefer to look elsewhere.
Stayed 3 nights in Dec 2021
Response from Jetwing Ayurveda Pavilions on Jan 11, 2022
Dear valued guest, Thank you for taking the time to leave us a wonderful comment following your stay with us! We are really delighted to know you enjoyed the unique vegan/vegetarian dishes prepared by our talented chef and his kitchen brigade! We are equally happy to know that you enjoyed the consultations of our Ayurvedic doctors and the traditional medications and treatments provided by our therapists! We will be sure to pass on your compliments to our entire team on a job well done, We would like to, once again, extend our sincere apologies for the inconveniences caused by the lack of Wi-Fi and would also like to inform you that your dissatisfaction has been taken to heart and will be looked in to immediately. We really hope to have you with us for another wonderful Ayurvedic retreat and experience in the near future! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from Alex Edirisinghe - General Manager on May 2, 2019
Dear Guest, Greetings from Jetwing Ayurveda Pavilions! Thank you for your ratings. Hope you had a comfortable stay while with us. Ayubowan! (May you live long) Alex Edirisinghe General Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Mar 2019
Response from Alex Edirisinghe General Manager on Apr 4, 2019
Dear Guest, Greetings from Jetwing Ayurveda Pavilions! Thank you for staying with us and for your feedback. Ayubowan! (May you live long) Alex Edirisinghe General Manager

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a night but stay away from the street rooms
For one night I bought a package Including 3 meals, yoga, and an Ayurvedic treatment and dr consultation. It was nice but a longer stay is recommended for maximum results. Great to use the other Jetwing facilities. My room was right next to the noisy road and the massage outside wasn’t as relaxing as it could’ve been because of this. Staff was very accommodating. Yoga was in a noisy breakfast area with meal prep and property maintenance care noises...a quieter space would be better for maximum relaxation.
Stayed 1 night in Feb 2019
Response from Alex Edirisinghe General Manager on Feb 14, 2019
Ayubowan Dear Guest, Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you had to face due to the noise disturbances. We have taken steps to provide a quieter area for yoga sessions in the near future. We always encourage our guests to stay for a longer duration so that they could get the best health benefits of our Ayurveda treatments. Thank you for your compliments on our associates and we shall share your review with them. Look forward to seeing you back soon. Alex Edirisinghe General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from Alex Edirisinghe - General Manager on Apr 4, 2019
Alex Edirisinghe General Manager

2/10 Terrible

Verified traveller

Stayed 6 nights in Feb 2019
Response from Alex Edirisinghe - General Manager on Apr 4, 2019
Dear Guest, Greetings from Jetwing Ayurveda Pavilions! Thank you for staying with us and for your feedback. Ayubowan! (May you live long) Alex Edirisinghe General Manager

8/10 Good

Yuzuki

Liked: Staff & service, room comfort
The service was brilliant. The treatment was very professional and the food was great. The room however was quite old and although you can do nothing about it, lots of mosquitos, so you want to relax at the terrace but really couldn’t. Same with the bathroom. I wanted to take a bath but couldn’t because of the bugs.
Stayed 2 nights in Feb 2019
Response from Alex Edirisinghe General Manager on Feb 14, 2019
Ayubowan Dear Guest, Thank you very much! Your compliments on the service, treatments, and food are well noted. Also, your concerns on the mosquitoes has our fullest attention. Measures are in place to control the mosquitoes by using environmentally friendly methods which will also include the use of local remedies. Also, we will increase the treatment frequency to get better results. Regret for any inconvenience caused. Hope we have the pleasure of welcoming you back for a better experience. Alex Edirisinghe General Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018
Response from Alex Edirisinghe, General Manager on Mar 12, 2019
Dear Guest, Greetings from Jetwing Ayurveda Pavilions! Thank you for your review and rating. Hope you were satisfied with our services and facilities. Ayubowan! (May you live long)!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Underwhelming
Good treatment. Rooms and food well below average, even more for the rate.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nice hotel, but suited to spa interested and very health conscious only.Would chose Jetwings' beach hotel next time (Jetwings Blue Negombo)
Stayed 2 nights in Jul 2017

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
ok for 1/2 nights stay
Hotel looked slightly older. The room had a few flies and bugs. However sleeping net provided.

6/10 Okay

CB, london

Good transit stay
Good location across road from beach close to restaurants and bars. Room is on small size with a small seating area at a lower level which is really redundant space. Bit tired in appearance. Although on main road rooms located at back of property so was quiet. Room is fine for short stay either on arrival or before flight home. Breakfast was very enjoyable a la carte rather than usual buffet, featuring a Ayurvedic and Sri Lankan menu.

10/10 Excellent

Erin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We stayed here for 1 night before flying back home. The facilities were nice but the room was a little worn and needs to be refurbished. Staff were amazing, friendly and hospitable. Breakfast was excellent. The location was right along the main tourist strip in Negombo and the beach is across the road. Only 15 minutes drive to the airport. Overall vibe was very relaxing and peaceful.

6/10 Okay

jan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Yoga and cline living
For those who prefer a nice place with a healthy touch Good pool area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ian, West Lothian

Liked: Cleanliness, staff & service, room comfort
Overnight Stay from airport
I chose Negombo as a nearby location to sleep over after my late evening arrival, before I began my exploration of Sri Lanka. This was reasonable value for money and the staff were friendly enough. If I was staying in Negombo for a longer period I would probably have gone for one of the more comfortable room options though. Unusual 2 level design, not a lot of room around the bed.

8/10 Good

SEUNGEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco-friendly hotel
Good with gardening.Simple breakfast was pretty good. The only problem was bugs at night in the room

4/10 Poor

Solo Jane, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Mosquitos and bugs in the bedroom in the patio in the bathroom and dirty filthy bathtub with dried algae and filthy grout tiles. Expensive rates and sky rocketing high taxes and charges for the facilities that is not being kept well. Dried leaves everywhere. The manager is responsive and acts accordingly but if the staff keeps on making mistakes could be very frustrating for the manager. No wake up call in the morning and no breakfast as well despite being discussed on the previous day with the manager and the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet place
Very nice staff, excellent restaurant, quiet place. Neighbourhood is a typical tourist area, many restaurants, beach is not very beautiful. I can recommend the hotel to guests who are searching for a quiet place, are interested in ayurveda and who are not searching for a fancy place. I liked it very much.

6/10 Okay

Georg, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel with average breakfast
The hotel is nice and the rooms are comfortable and spaceous. There is no direct access to the beach, but the pool and beach of the Jetwing Blue Hotel can be used and they are in walking distance. But the breakfast was very dissapointing. I expect more from a hotel in this price category.

6/10 Okay

Wei Jun, Canada

Liked: Room comfort
Great value for money in Negombo
Great value for money. The massage there is worth a try

4/10 Poor

greek, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Not very helpful staff
Not a good one! This place is old and creepy. Insects flying around at night especially in bathing area. Found big cockroach roaming freely. Bad lighting which half of it are not in working condition. Bad food option compared to other Jetwing hotels. Hotel that not equipped with printed bill.. It's hand written with a lot of correction.

8/10 Good

g. bruce, Masschusetts

Liked: Cleanliness, staff & service, property conditions & facilities
Good not great
Good service, very good breakfast. Location convenient to beach at Jetwing Blue, where they seamlessly extended privileges for their excellent pool. Despite the AC, the room didn't seem as mosquito free as I had hoped, and the sparse furniture isn't conducive to hanging out in the room, except in bed under a net.

10/10 Excellent

Stanley, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay- quite and peaceful. The neighbouring beach was ok.

6/10 Okay

cody, LA

Disliked: Cleanliness, property conditions & facilities, room comfort
natural
They leave as natural as possible but Sometimes needs help to be in comfortable for commercial hotel 、 、 They needs to work little more for the price.

8/10 Good

Andrew, Singapore

Liked: Staff & service
comfort and relax
A great place for relaxing as the hotel is very quiet due to its limited rooms/villas. You will not find the morning breakfast rush that happened in some hotels.

8/10 Good

Thechesh, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money
For what you get it's good value for money. Location was close to the airport (15min taxi) but on the non-beach side of the road. Room was big with a lovely outdoor shower and 25ft ceilings. Bed was pretty hard but the mossie net was both a romantic and essential touch. Staff on check in were nice, breakfast was good as was our stay overall. We didn't have time for the spa treatments so can't comment on that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Was OK
Staff were great but room had been double booked for my stay so could not check into a room for 3 hours once arrived but they did sort this out asap. Room had a leak in the roof overnight so had water dripping onto bed but again this was fixed asap in the morning.

10/10 Excellent

Kingi, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and relaxing
Lovely hotel, great for a relaxing last night stay in Sri Lanka. Hotel manager very obliging with late check out at no extra cost. Breakfast good, served to your table. Lovely bathroom toiletries. Lots of restaurants just a stroll away.

10/10 Excellent

Patrick, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing welcome
Here is a paradise in what is Sri Lanka's most tawdry strip. The front desk, understated as it is, is wonderfully welcoming. The rooms are soo peaceful and the pool is divine. Stay nowhere else in Negombo. This is blissful.

8/10 Good

Tilly, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Gentle and very relaxing, boutique style hotel. Much preferred this to the the larger Jetwing Beach. It was not beach side, which was an advantage as you were not troubled by endless hawkers. Excellent breakfast, but we went out in the evening so cannot comment about dinner. Individual attention by delightful staff. Accommodation was interesting with individual cottages and private gardens. Loved this place

8/10 Good

gayle, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Professional friendly staff. Nothing was a problem. The location is just a short Stoll to beaches restaurants. I liked the hotel as it was very private and no one off the street could stroll thru the hotel complex unlike the ones that Are on the beach. Would recommend.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great hotel, accomodated the baby!
The staff at the hotel were very accomodating and helpful. For breakfast they would even blend up fruit for our baby.

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded, tranquill and bliss
Our entire vacation was a superb experience... I opted for the King pavilion, a far better room than Queen for very little in price difference. Each room has its own private area to enjoy it's tranquility. The service by staff was superb. Our treatments from the Spa was outstanding at a very minimal cost. Next time i visit I'll book using half-board as the meals without board can be costly. The menu selection is very limited so an evening meal in town (blue hotel) superb.

6/10 Okay

Verified traveller

Average hotel, great treatment experience
After a 2 week tour of Sri Lanka we ended our trip with 2 nights at the Pavilions for some Ayurvedic treatments before going home. Negombo is conveniently near the airport and the beaches are lovely but other than that there are no redeeming features that we found to persuade us to go back there. This is comparing it to the rest of Sri Lanka - we are already planning where to go when we return. We also felt this sense of disappointment at the Jetwing Pavillions as it didn't come close to most of the hotels we stayed at during our trip (Heritance tea factory/Kandalama/jungle beach/maalu maalu). I realise it's only a 3 star but was hoping optimistically for the best as we really wanted to experience the Ayurvedic treatments - which were indeed fantastic. The Spa staff were very accommodating and the advice we received was good too. The hotel itself was pretty expensive for what you got but the treatments were good value. The hotel does have a certain charm if you are not bothered about luxury although if you are thinking of going here, i would recommend booking in for treatments at the Pavilions but staying in one of the other Jetwing hotels such as Jetwing Blue or Beach which are much nicer and only a 5 min walk away

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I like so much the team the Ayurveda doctors The restaurant team and every thing Food Only outside was noisy And my first room I didn’t like Then they changed me the room Also time time tables for trattament Were changing too much and I asked for the same time And they gave Stem room I didn’t like
Stayed 3 nights in Feb 2024

6/10 Okay

KIICHI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
お湯が出なくて、大変でした。また、枕とシーツが臭いです。他のホテル で宿泊して、アーユルヴェーダだけ受けにきたら最高だったなあ。
Stayed 3 nights in Jan 2024

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We have spent great days in Jetwing Ayurveda Pavillions. All staff - without exception - are completely dedicated, passionate and know exactly what they are doing. Being almost two meters tall, I was worried, that I would not get enough food - talked to the doctor about this. She then instructed the kitchen to prepare bigger portions for me. This allowed me to enjoy great food, in sufficient quantities. Looking forward to returning some day!
Stayed 7 nights in Jul 2023

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service
みなさんとても親切でいつも笑顔でとても良かったです。ヨガの先生も優しくてとても心地よい滞在が楽しめました。ありがとうございました。
Stayed 4 nights in May 2023
Response from samith on May 6, 2023
Dear Guest, I am indeed glad to hear that your stay has been up to your expectation. We always take a great care of our guests and give our best. It is nice to hear that you have had a happy stay with us. Hope you will be able to experience the benefits of the treatments you have received at Jetwing Ayurveda Pavilions. We will be waiting to welcome you once again at our hotel to serve you still better. We wish you all the best with your work. Samith Neththasinghe Guest Experience Manager

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
3食+アーユルヴェーダトリートメント+料理教室やミュージックセラピーなどのオプション+お薬+Yogaもついてかなりお得な値段だと思いました。 ただしYogaの先生はわたしの人生で受けたどの先生より最悪でした。日本だったら絶対どこも雇わないでしょレベルの方でそれは残念でした。 部屋は3階建ての3階だったので屋根の格子のところからヤモリやアリなどが色々入ってきて苦手な人はちょっと3階は厳しいかもです。1、2階はちゃんとした天井なので大丈夫。 施術師も良かったしドクターも素晴らしく、何より思っていたアーユルヴェーダ料理より美味しかったです。それぞれのドーシャに合わせた料理で心身共にdetox出来ました。
Stayed 7 nights in Feb 2020
Response from Aki on Mar 22, 2020
Dear Erica, Thank you!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Aki on Jan 15, 2020
Thank you for your review

10/10 Excellent

MIKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適に過ごせます
スタッフはとてもフレンドリーで快適に滞在できました 食事も、おいしくいただけました
Stayed 6 nights in Dec 2019
Response from Aki on Feb 8, 2020
Dear Mikio, Thank you so much for taking time to review us. We hope to see you again

10/10 Excellent

KAZUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい。
日本語話すスタッフがいます。 トリートメントも凄く良いです。 また行きたいです。
Stayed 4 nights in Dec 2019
Response from Aki on Feb 8, 2020
Dear Kazuya, Thank you so much for taking time to review us. We hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
みんな優しくてとても安心した過ごせました!ありがとうございます。
Stayed 3 nights in Dec 2019
Response from Aki on Feb 8, 2020
Dear Guest, Thank you so much for taking time to review us. We hope to see you again

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Aki on Jan 8, 2020
Dear Guest, Thank you for your review

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from Aki on Nov 20, 2019
Dear Guest, Thank you so much for your review on us and we hope to see you soon. Wishing you a healthy life!!

8/10 Good

Rinie, japan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフはみんなとても親切で、心地よいステイでした。 ただ虫全般、特に蚊は多いので、虫除けスプレーだけでなく、部屋にスプレーするものなどの蚊除けグッズは必須です。。 レイトチェックアウトも出来、深夜便での帰国も問題なしでした!
Stayed 5 nights in Nov 2019
Response from Aki on Dec 30, 2019
Dear Rinie, Many thanks for your comments and we will look into your suggestions. we hope to see you soon again. Have a healthy life!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
単なるマッサージではなく、治療としての施術、であることが良くわかりました。食事も一人一人のためにカスタマイズされ、素晴らしいと思います。
Stayed 1 night in Aug 2019
Response from Alex Edirisinghe - General Manager on Aug 30, 2019
Dear Guest, Thank you for sharing your feedback. Our doctors have designed different curative and preventive Ayurveda treatment packages as per Ayurveda principals. Each guest is consulted by the in house doctor before treatments and food is served individually to support the treatments. We are so happy to hear that you have enjoyed your stay with us. Ayubowan (may you live long)! Alex Edirisinghe General Manager