Indoor pool

Reviews of Courtyard by Marriott Spokane Downtown at the Convention Ctr

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1007 reviews" "
Rating 8 - Good. 279 out of 1007 reviews" "
Rating 6 - Okay. 90 out of 1007 reviews" "
Rating 4 - Poor. 30 out of 1007 reviews" "
Rating 2 - Terrible. 13 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Fair stay, run down property. Not worth the cost for comparable locations. Rented based on star rating thinking it would be nicer.
Stayed 1 night in Mar 2024
Response from Spokane Courtyard on Mar 26, 2024
Thank you so much for the review -- your feedback means a lot to us! We are looking forward to our hotel's renovation later this year! We sure hope to see you again in the future.

10/10 Excellent

ASET

Stayed 1 night in Mar 2024
Response from Spokane Courtyard on Mar 26, 2024
Thank you so much for the review! We appreciate it very much and hope to see you again soon!

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Everyone is super friendly. Definitely stay again
Stayed 1 night in Mar 2024
Response from Spokane Courtyard on Mar 17, 2024
Thanks Kellie for your response. We look forward to seeing you again!

4/10 Poor

Janis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had two rooms reserved that said "Queen Beds". They were double beds. And since I reserved both rooms at the same time, I expected them to be side-by-side. They were on different floors. Not impressed. Fortunately the rooms were very clean. Thank you for that.
Stayed 1 night in Mar 2024
Response from Spokane Courtyard on Mar 16, 2024
Hello Janis - I apologize your rooms were not close together for your stay. The reservations had different last names and we were unaware they were linked.Thanks for your response.

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river. Easy walk to dining & shopping. All the staff was very friendly
Stayed 2 nights in Mar 2024
Response from Spokane Courtyard on Mar 12, 2024
Thanks for your response Kellie! I am glad you enjoyed our staff!

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024
Response from Spokane Courtyard on Mar 26, 2024
Thank you for your 5 star review! We sure appreciate your business and look forward to seeing you again soon.

10/10 Excellent

Margaret

Stayed 1 night in Feb 2024
Response from Spokane Courtyard on Mar 20, 2024
Thanks for your response Margaret!

10/10 Excellent

Carolina

Travelled with family
Always need updates
Stayed 3 nights in Feb 2024
Response from Spokane Courtyard on Feb 20, 2024
Thank you Carolina for your response.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Spokane Courtyard on Feb 18, 2024
Thank you Robin for your response. We look forward to your next visit!

6/10 Okay

Ellen

Business traveller
Liked: Cleanliness, staff & service
Was really noisy on the side i stayed on. I have always in the last 3 years been close to river. They said that was not available this year! Will probably not stay there again
Stayed 3 nights in Feb 2024
Response from Spokane Courtyard on Feb 11, 2024
I am sorry Ellen we were unable to accommodate your request this year. Thank you for your feedback.

8/10 Good

OutiJ

It seems interior is old and has bit of a smell in the rooms
Stayed 3 nights in Feb 2024
Response from Spokane Courtyard on Feb 5, 2024
Thanks for your feedback, it will be shared with the Leadership Team.

6/10 Okay

Cindi A

Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Mar 20, 2024
Thanks for your response Cindi.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2023
Response from Spokane CY on Jan 31, 2024
Thank you so much for your 5 out of 5 rating! We really appreciate your business and hope to see you again soon!

10/10 Excellent

Nikita, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Spokane Courtyard on Jan 30, 2024
Thank you for your response Nikita. We look forward to seeing you again!

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Jan 29, 2024
Hi Alex! We want to thank you for posting a 5 out of 5 review for us! Please come back and see us again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's a hotel
Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Jan 29, 2024
Hi John! Thank you for the 5 out of 5 rating! We sure appreciate it and hope to see you again on your next visit to Spokane!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable. We enjoyed the pool and hot tub. Staff was friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Spokane Courtyard on Jan 28, 2024
Thanks for your feedback Jill. We look forward to see you again!

8/10 Good

Leslye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Jan 27, 2024
Thanks Leslye for your review. We look forward to see you again!

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and everyone was friendly.
Stayed 1 night in Jan 2024
Response from Spokane CY team on Jan 23, 2024
Thank you for your review of our property! We sure appreciate your business and hope to see you again soon!

10/10 Excellent

Vasiliy

Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Feb 5, 2024
Thanks Vasilliy for your response. We look forward to see you again!

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always loved Marriott but the staff was incredibly kind and helpful with every little and big thing!! I’d recommend staying at this hotel because of a 10/10 experience!! They accommodated each and every request I had!! Amsxing breakfast!! A fire in extremely cold weather.. wonderfully clean pool and hot tub!! Felt very safe here!! Loved it!! Comfy beds and welcoming all the way around!!
Stayed 2 nights in Nov 2023
Response from Spokane Courtyard on Jan 9, 2024
Tami, we are so delighted to hear that you enjoyed your stay with us! We sure hope to see you again soon!

10/10 Excellent

Billy

Stayed 2 nights in Dec 2023
Response from Spokane Courtyard on Jan 8, 2024
Thank you for the 5 out of 5 rating! Come see us again!

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and i love how accommodating and friendly the staff are. We will stay again.
Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Jan 8, 2024
Hi Rita! Thank you so much for staying with us -- we sure appreciate it! We hope to see you again when your plans bring you back to our area.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for an overnight visit before I get on a plane tomorrow. The lady at the front desk was absolutely a doll. I wish all hotels had staff like her. Y'all definitely have one of a kind I didn't get her name or I would tell it to you. She had light brown hair like caramel color and freckles. Super sweet girl.
Stayed 1 night in Jan 2024
Response from Spokane Courtyard on Jan 8, 2024
Thank you, Mary! We really appreciate your kind words regarding your stay with us. I will be sharing your comments with our entire team. We hope to see you again on your next visit to Spokane!

10/10 Excellent

mark

Stayed 2 nights in Dec 2023
Response from Spokane CY team on Jan 23, 2024
Wow! We love your review! And appreciate it very much! We sure hope to see you again soon.

10/10 Excellent

Gaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Jan 7, 2024
Thank you for your review. We look forward to seeing you again!

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the King suite which faces the court yard. Very nice room, love having a separate living room from the bedroom. What I would like to see is a closet or armoire added in the bedroom for hanging your clothes instead of using the coat closet. The bathroom is a bit tight and a grab bar should be on the opposite side it is now, you cannot easily get in and out of the tub where the handle is now.
Stayed 2 nights in Dec 2023
Response from Spokane Courtyard on Jan 31, 2024
Thank you for your review and for your recommendations! We will be renovating the hotel soon and will pass these recommendations along! Thanks for staying with us and we hope to see you again.

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, friendly and helpful. Convenient to convention center. Will stay here again.
Stayed 2 nights in Dec 2023
Response from Spokane Courtyard on Jan 1, 2024
Thank you for staying with us, Tiffany! Happy New Year!

10/10 Excellent

Dean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
great location .. easy and extremely pleasant to walk my dog to the Gonzaga U campus comfy beds fair price
Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Dec 29, 2023
Thank you, Dean! We sure appreciate the great review.

8/10 Good

Jeremy

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Spokane CY on Dec 29, 2023
Thank you for your review! We are glad you enjoyed your stay! Happy Holidays!

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Dec 27, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

johanna

Response from Spokane Courtyard on Feb 11, 2024
Thank you Johanna for your response. We look forward to see you again!

10/10 Excellent

Scott

Stayed 2 nights in Nov 2023
Response from Spokane Courtyard on Jan 15, 2024
Thanks for your feedback Scott! We look forward to seeing you again.

8/10 Good

jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Dec 24, 2023
Thanks for your feedback Jon!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Dec 16, 2023
Thank you for the review! Hope to see you on your next Spokane visit!

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for visiting downtown Spokane. It feels secluded and quite, but connects directly to the park so you can safely walk anywhere you want to go downtown. Plus it has easy free parking which is hard to come by in Spokane. The staff was welcoming and the room had a great layout.
Stayed 1 night in Dec 2023
Response from Spokane CY on Dec 11, 2023
Thank you, Mindy! We sure appreciate this wonderful review! We hope we can host you again in the future! Happy Holidays!

6/10 Okay

Clifford J.

Stayed 1 night in Dec 2023
Response from Spokane Courtyard on Dec 29, 2023
Thank you for your review -- please let us know if there is anything we could have done to be a 5! Happy Holidays!

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in friendly staff
Stayed 1 night in Dec 2023
Response from Spokane CY on Dec 11, 2023
Thank you for the great review! We look forward to seeing you on a future trip to Spokane!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 28, 2023
Thanks Crystal for your review. We look forward to seeing you again!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right on riverfront park. I was able to step out of door and jog around the park. Clean friendly reasonably priced, I am not sure why I haven't stayed here before
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 28, 2023
Thanks for the review Tim. We look forward to see you again!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Room was good.
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 25, 2023
Thanks for great review Paul! We look forward to see you again.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown…clean and friendly service!
Stayed 2 nights in Nov 2023
Response from Spokane Courtyard on Nov 24, 2023
Thank you for your review, Scott! We hope to see you again soon!

10/10 Excellent

April

Stayed 3 nights in Nov 2023
Response from Spokane Courtyard team on Dec 16, 2023
Thank you for taking the time to give us such a great review! We look forward to seeing you again. Happy Holidays!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 21, 2023
Thank you for the awesome review! We hope to see you again!

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative and super quiet with amazing view of river definitely will stay again
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 17, 2023
Thank you for taking the time to post a review for us! See you next time!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay! Fast easy check in
Stayed 1 night in Nov 2023
Response from Spokane Courtyard on Nov 12, 2023
Thank you Tracy for the great review - we look forward to seeing you again!

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit Gonzaga University. A very short walk to campus. Hotel is very nice, clean and staff is so welcoming. We will be staying here every time we visit now.
Stayed 2 nights in Nov 2023
Response from Spokane Courtyard on Nov 12, 2023
Thanks for the great review Cynthia! We look forward to seeing you again.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Spokane Courtyard on Nov 12, 2023
Thanks for your review! We look forward to seeing you again.

10/10 Excellent

Tod

Stayed 1 night in Oct 2023
Response from Spokane Courtyard on Oct 30, 2023
Thanks for your review of our property! We sure appreciate it! Thank you from all of us here at the Spokane Courtyard by Marriott - we hope to see you again soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Spokane Courtyard on Oct 29, 2023
Thanks for the great review Tracy! We look forward to your next stay with us.