I have booked here once before and it was decent for family due to the room design. I booked again on this trip and the rooms were aweful. They were over powered with bleach, wet feeling and the bed under sheets were wet. I told the front desk guy and he found nothing wrong with it and said If I wanted to change rooms it be 1 room out of the 2 we had purchased on a different floor and it would hold 1 queen vs the one we purchased of 1 queen and 2 singles to sleep our family of 4. I ask if there would be a price difference and he states "no because he didn't think there was anything wrong therefore that was his only option." We had no choice but to stay until I complained to another staff member who then got on the phone with managers who then moved my whole family (7) to another motel due to the rooms being bleachy and wet (as she stated). I was greatful for her but as far as him, he was rude, sarcastic, passive, and should not be in customer service! He defently but a bad taste in my mouth about hotel, if they hire someone like than it shines bad on buisness!
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