Because our flight was changed due to an impending storm, we arrived earlier than planned and there was a minor issue with our Expedia reservation. Ana at the front desk put our needs ahead of everything else and got us sent to our room and she handled the issue on the phone with Expedia so we could get settled. We were very grateful for her kindness. Each time we had to visit the front desk, everyone was very friendly. We also were impressed with the employee that was working the breakfast area each morning. She always greeted us with a smile and cheerful attitude and was very accommodating.
Pam from Pennsylvania
This hotel is located in Jacksonville (Southeast Jacksonville), close to Hands on Children's Museum, St. Johns Town Center …More
I had a small issue at check-in, somehow I was double booked. Hotel staff and Expedia were both cooperative and efficient at helping me resolve the issue. The room was clean, comfortable, and suited my needs very well. Although there is no food at the hotel, there are various choices of cuisine within a very short distance, and the room has a very adequate kitchenette. The cupboard, a small convenience shop in the hotel, has a variety of food offerings as well as personal care items at moderate prices. The "honor system" policy at the cupboard makes it easy to pick up basic needs. If I find myself looking for accommodation in Jacksonville's Southside area again I will definitely book at the Candlewood.
Mark from Southwest Florida
This hotel is located in Jacksonville (Southeast Jacksonville), close to Saint Luke's Hospital, Dog Wood Park of …More
We stayed during the Thanksgiving Weekend. As the hotel is located in a business park, it was almost empty (not to mention very reasonable). Facility is pretty new and is very close to St Johns Town Center mall. Room was clean and pretty well furnished. Would definitely stay there again.
Steve from Tallahassee, FL
This hotel is located in Jacksonville (Southeast Jacksonville), close to St. Johns Town Center, University of North Florida …More
"Excellent facility. All of the comforts of home."
This suite had the amenities of home and then some. It was friendly, clean, super quiet, and enjoyable. It was even pet friendly for an additional fee and our dog enjoyed his visit as well. Will be staying here again if ever in the area.
This hotel is located in Jacksonville (Southeast Jacksonville), close to Dog Wood Park of Jacksonville, The Avenues, and …More