Bonjour Maryline,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. C'est formidable d'apprendre que vous avez été satisfait du service offert par notre personnel. Vous avez indiqué que vous n'étiez pas satisfait de l'entretien de notre bâtiment et de l'odeur. Sachez que nous apprécions votre entreprise et prendrons vos commentaires en considération pour améliorer l'expérience client. Nous espérons que vous nous donnerez l'opportunité de vous offrir un meilleur séjour la prochaine fois que vous serez dans la région.Sincèrement,EnregistrerSpécialiste de la redirection

Cher Genest,Je vous remercie de partager vos commentaires suite à votre séjour au Red Roof Inn Boston Southborough/Worcester. Nous apprécions sincèrement vos commentaires et nous sommes vraiment désolés que vous n'ayez pas été satisfait de votre expérience. Vous avez indiqué que vous n'étiez pas satisfait de l'entretien et de la propreté de notre propriété. En ce qui concerne les prix, nous ne sommes pas au courant car les taux changent en fonction de la compétitivité du marché. Néanmoins, notre équipe s'engage à satisfaire nos clients, nous sommes donc très reconnaissants pour vos commentaires.Nous espérons que vous nous donnerez l'opportunité de vous offrir un meilleur séjour la prochaine fois que vous serez dans la région.Sincerely,ChevaneseRediResponse Specialist

Hello Stephan,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Boston Southborough/Worcester. We always enjoy hearing about the positive experiences our guests have at our hotels. It's truly rewarding to read your kind remarks about the convenience of our location. In regards to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Thank you for leaving us a review!

Eric, Thank you so much for the review. We appreciate the feedback, and I will share this with our team!

Hello Julian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Bradley,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Boston - Southborough/ Worcester with us. It was so rewarding to see that we earned your perfect score. We were also happy to know that our location was easy to use and that you didn't mind anything. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Ricky, Thank you for taking the time to tell us about your stay at the Red Roof Inn Boston - Southborough/ Worcester. I am disappointed that your experience did not meet your expectations due to the comfort of the bed and the pillows not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON -SOUTHBOROUGH/ WORCESTER and I are disappointed in your 2/5 score following your stay. It is great to read that you found the staff to be friendly. Please accept our sincerest apologies for the lack of cleanliness of the bathroom, the walls and tub. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Patricia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. We appreciate your positive feedback and are thrilled to know that the cleanliness and pet friendliness of the hotel contributed to a great experience. It's always rewarding to hear when our guests have a pleasant experience.It would be our pleasure to host you again, and we look forward to your next visit at Red Roof. Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Nevil,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Denise,Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness of the room did not meet your expectations. We apologize for the uncleanliness of the room and the less than ideal encounter you had with the staff. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Ileana. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Thomas. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciates your 3/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Reginald, Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the key. Please feel free to reach out to the front desk in real time to have your concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your core. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Donna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALBANY AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. Carolyn, You indicated that you had difficulties locating our hotel and I am sorry for your experience. However, I am happy to hear that you were able to locate it using google. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Mark,Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am happy you were pleased with our personable and helpful staff. However, you indicated that there was a lot of activity was coming from the rooms throughout the day and night, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

The team at our Red Roof Inn Boston - Southborough/ Worcester would like to thank you for sharing your feedback with us, Evan. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our reasonable rates and our good access to the main roadways delighted our staff. In relation to the walls not being the thickest and the area not being the best, this may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Donna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our pet-friendliness and the parking's convenience to your room door, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Kissila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Wesley,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. It's good to see we earned your 3/5 score following your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Adriano, The staff at the Red Roof Inn Boston - Southborough/ Worcester and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Deanna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our excellent service, along with our spacious and spotless rooms, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

Thank you for sharing your 4/5 rating with us, Edgar. Our staff at the Red Roof Inn Boston - Southborough/ Worcester was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hi Mary,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Boston - Southborough/ Worcester with us. It was so rewarding to see that we earned your 4/5 score with our pleasant and helpful staff, alongside our close proximity to the gas station. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. As it pertains to your request for milk with your tea, your feedback may be taken into account.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. Deanna, I am thrilled to read your comments about our excellent customer service, your impeccable room, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Deanna, and can't wait to see you back at Red Roof soon, where we can continue to offer you an excellent stay at an affordable price! Sincerely, Red Roof Management

Hello Katherine, Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 4/5 rating. In regards to Breakfast, it is not a listed offer at our location, however we are located near a few restaurants. It is our primary aim to deliver a 10/10 experience for all our guest, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our Red Roof team would love to see you again, should your travels bring you back to our area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Natasha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Mena, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Donna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Nigel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with not receiving enough pillows. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Julian, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am glad to read that you were pleased with the easy parking at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Omayra, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the less than ideal encounter you had with the night staff. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. Your feedback is very important to us, so thank you for sharing.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Aikins, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Stephen,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you, Heather, for telling us about your stay at the Red Roof Inn Boston - Southborough/ Worcester. I am glad you found our hotel to be of good value. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Trina. Our team at the Red Roof Inn Boston - Southborough/ Worcester appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Hello Rafaela,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management