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Reviews of Leonardo Hotel Sheffield - formerly Jurys Inn

4 out of 5
Leonardo Hotel Sheffield - formerly Jurys Inn
119 Eyre Street, Sheffield, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 74 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice hotel but not ultra modern small TVs no apple casting etc but overall ok
Stayed 1 night in Apr 2024
Response from Dylan on Apr 14, 2024
Hi Paul. Many thanks for the review.

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dylan, Duty Manager on Apr 15, 2024
Hi Jamie.Thanks very much for the review here on Hotels.com/Expedia. If there is anything any we could have improved upon, please do get in contact.Kind Regards

10/10 Excellent

david, witney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful hotel. I stayed for three nights and enjoyed every moment. Friendly and helpful staff. A wonderful breakfast. Excellent room and right in y heart of Sheffield. I thoroughly recommend this hotel....Just perfect in every way.,.I shall come again.. David Richardson
Stayed 3 nights in Apr 2024
Response from Dylan, Duty Manager on Apr 14, 2024
Hi David. Firstly, let me say it was a pleasure to have you stay with us here at Leonardo Sheffield and we are very thankful for this fantastic review. I will certainly pass on your comments to the whole team.We loom forward to welcoming you back to the hotel soon.Kind Regards

8/10 Good

Salma, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Dylan on Apr 14, 2024
Hello Salma. Thankyou for the feedback

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dylan, Duty Manager on Apr 14, 2024
Hi Paul. Thankyou for your review.

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Dylan on Apr 14, 2024
Hello Noel. Thanks so much for the great review.

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room very comfy and the staff are excellent.
Stayed 1 night in Apr 2024
Response from Dylan on Apr 14, 2024
Hi Jake. Thankyou for this great review. I will certainly pass on your lovely comments to the team.Kind Regards

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very well kept hotel.
Stayed 1 night in Apr 2024
Response from Dylan, Duty Manager on Apr 14, 2024
Hi Sean, Thanks for the great feedback. We look forward to welcoming you back soon!

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Dylan, Duty Manager on Apr 14, 2024
Hello Edward. Thanks Very Much For The Great Review. Was Lovely Having You Stay With Us.Kind Regards

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Dylan on Apr 14, 2024
Hey Julia. Thankyou for your great review. We appreciate the feedback.Many Thanks

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonably priced hotel within walking distance of the train station and city centre
Stayed 2 nights in Apr 2024
Response from Dylan on Apr 5, 2024
Hey David. Thankyou for this kind review. We hope to see you again soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room. Nice toiletries. Staff all polite and courteous
Stayed 3 nights in Mar 2024
Response from Dylan on Apr 5, 2024
Hi Becca, thanks for this review. See you seen!

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dylan on Apr 5, 2024
Hi Avril. Thankyou for this review. We look forward to seeing you again soon.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to this hotel twice now and i keep coming back because the service is amazing and the room is lovely every time, plus they validate your parking so it costs far less
Response from Dylan on Apr 5, 2024
Hi Kelly. Thanks so much for leaving us this review here on Expedia. I will pass on your positivity to the staff. We really appreciate the feedback and we look forward to seeing you again soon.

10/10 Excellent

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean and comfortable
Stayed 1 night in Mar 2024
Response from Simon on Mar 28, 2024
Hi Abhinav,thank you for giving your time leaving a review. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the very near future.sincerelySimon

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, super comfortable beds. Good location and decent breakfast. Bathrobes would have been nice.
Stayed 2 nights in Mar 2024
Response from Leonardo Hotel Sheffield on Mar 26, 2024
Thank you for taking time and giving us high score.Reading reviews we aim to improve our service.We hope to see you again.Kind regards

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Nice clean room. Location is very central. Some of the fittings in the bathroom were needing some repair (shower door would not close easily). Nice comfy bed.
Stayed 1 night in Mar 2024
Response from Leonardo Hotel Sheffield on Mar 26, 2024
Thank you for taking time and giving us quite high score.Reading reviews we aim to improve our service.We will pass mentioned issue to maintenance department.We hope to see you again.Kind regards

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible. Don't kud yourself into staying here. It is beyond lousy. We had to leave it was so bad and they wouldn't refund our money. The toilet seat wasn't attached and there was black spit all over the bathroom walls. They gave us another room and it was just as bad or worse. What a waste of time and money. DO NOT STAY HERE OR YOU WILL SUFFER.
Stayed 2 nights in Mar 2024
Response from Simon on Mar 28, 2024
Dear David, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Simon

10/10 Excellent

Jo

Good central location with clean and spacious rooms. Delicious breakfast too
Stayed 1 night in Mar 2024
Response from Dylan, Duty Manager on Mar 17, 2024
Hi Jo. Thanks for the great feedback. I will certainly pass on your comments to the breakfast team.Many thanks

8/10 Good

derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only two things they need to improve is the cost of the food and drink and the mold around the bath.
Stayed 2 nights in Mar 2024
Response from Dylan on Mar 17, 2024
Hi Derick. Thanks for this review. I will pass on the info to the relevant department heads.Kind Regards

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too flashy, but has everything you need. Comfortable and clean, and in a decent location.
Stayed 1 night in Mar 2024
Response from Dylan, Duty Manager on Mar 17, 2024
Hi Garry. Thanks for the fantastic feedback. We look forward to welcoming you back soon!

10/10 Excellent

Katarzyna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay , clean , nothing to complain about
Stayed 1 night in Mar 2024
Response from Dylan on Mar 17, 2024
Hello there. Thanks so much for this overly kind review. See you soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dylan on Mar 17, 2024
Hi James. Thankyou for this review. We look forward to seeing you again soon.

8/10 Good

John, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A perfectly nice hotel located in the heart of Sheffield, a short walk from the station and main attractions. Staff were very friendly and the room was modern and clean. Breakfast I would describe as cheap and cheerful, but acceptable for the price paid. The restaurant itself was a bit chilly (also a cold day outside) heating turned down to reduce costs? All in all a pleasant stay and I would use the hotel again if coming to Sheffield.
Stayed 1 night in Mar 2024
Response from Dylan on Mar 3, 2024
Hi John. Thanks very much for the review. We appreciate the in depth feedback and I'll pass it n to the team.Kind Regards

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dylan on Mar 17, 2024
Hi Catharine. Thanks for this top notch score here on Expedia.Kind Regards

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nights sleep
Stayed 1 night in Feb 2024
Response from Dylan on Feb 26, 2024
Hey Rose. Thanks so much for this review here on Expedia. We look forward to seeing you again soon.

8/10 Good

Grant

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was clean and staff were very helpful and friendly. Facilities could do with being a little more modern but great value for the price
Stayed 1 night in Feb 2024
Response from Dylan on Feb 26, 2024
Hi there and thankyou for this review. We appreciate the feedback.

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with reduced price parking for a 24hr stay at hotel at the Moor Street car park across the road. 9£/ 24hr.
Stayed 1 night in Feb 2024
Response from Leonardo Hotel Sheffield on Feb 19, 2024
Hi Fiona,thank you for choosing to stay with us here at Leonardo Hotel Sheffield and giving your time leaving a review of your stay.We are delighted you enjoyed your stay and were able to take advantage of our location and the reduced tariff at the Moor.We all look forward to welcoming you back in the very near future.Kind regards

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms good and spacious. Breakfast outstanding
Stayed 1 night in Feb 2024
Response from Simon on Feb 12, 2024
Hi Danny,thank you for staying with us and leaving us such a great review. We are pleased you found your room spacious and that our breakfast exceeded your expectations!I will be glad to share your feedback with the hotel team and we all look forward to welcoming you back in the very near future.Kind regardsSimon

10/10 Excellent

Beverley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is welcoming staff warm & friendly our room was lovely spacious and clean nothing wrong at all, location is superb to theatres and breakfast the next morning was lovely
Stayed 1 night in Feb 2024
Response from Dylan, Duty Manager on Feb 4, 2024
Hi Bev, thanks so much for this great review here on Expedia. We really do appreciate the great feedback and we look forward to welcoming you back soon!Kind Regards

8/10 Good

Muhammad Ance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dylan on Feb 8, 2024
Hi there and many thanks for this review here on Expedia. We really appreciate the feedback and we look forward to seeing you again soon.

8/10 Good

Shane

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024
Response from Dylan on Jan 27, 2024
Hi Shane, thankyou for your 4/5 review here on Expedia. We look forward to seeing you soon.

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Dec 2023
Response from Dylan on Jan 22, 2024
Hi Brian, thanks so much for this 4/5 review. We really appreciate the feedback and look forward to seeing you again soon!Kind Regards

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to take son to a uni interview first thing on Monday and it was a perfect location. Staff really helpful, hotel clean, well located
Stayed 1 night in Jan 2024
Response from Dylan, Duty Manager on Jan 17, 2024
Hi Caroline, thanks very much for the great 5/5 review here on Expedia. I will certainly be passing on your great comments to the rest of the team.Kind Regards

10/10 Excellent

C

Stayed 1 night in Jan 2024
Response from Dylan, Duty Manager on Jan 17, 2024
Hi there, thanks very much for this review. We appreciate the top notch feedback!

8/10 Good

Steve

Stayed 1 night in Jan 2024
Response from Dylan on Jan 16, 2024
Hi Steve, thanks so much for this review. We appreciate the 8/10!Kind Regards

10/10 Excellent

Tim

Stayed 1 night in Jan 2024
Response from Dylan on Feb 3, 2024
HI Tim, thankyou for this review. We appreciate the 5/5 feedback.

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from Simon on Jan 15, 2024
Hi Rebecca,Thank you for choosing to stay with us here at Leonardo Hotel Sheffield and leaving a review.I am delighted you have enjoyed your stay and look forward to welcoming you back in the near future.Kind regards

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Leonardo Hotel Sheffield on Jan 15, 2024
Hi Graham,thank you for choosing to stay with us here at Leonardo Hotel Sheffield. Thank you for your great review!We look forward to welcoming you back in the very near future.Kind regards

10/10 Excellent

Molly

Stayed 1 night in Jan 2024
Response from Leonardo Hotel Sheffield on Jan 15, 2024
Hi Molly,Thank you for a Great Review of our hotel!We are delighted you have enjoyed your stay and look forward to seeing you again soon.Kind regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a night out
Absolutely. Love staying at Leonardos its so clean .and beds are so comfortable. Staff are so polite and eager to make your stay as comfortable as possible. Definitely will stay here again
Stayed 1 night in Jan 2024
Response from Dylan, Duty Manager on Jan 16, 2024
Hey Julie, thanks so much for this great review score her on Hotels.com! We are so grateful for the feedback and we look forward to welcoming you back soon!Many thanks

10/10 Excellent

lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dylan, Duty Manager on Jan 16, 2024
Hi Lee, thanks so much for this 5/5 review here on Expedia. We look forward to seeing you back soon!

8/10 Good

Shams

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Dylan on Jan 16, 2024
Thankyou for this great review online.We appreciate the feedback

10/10 Excellent

rachel

Stayed 1 night in Jan 2024
Response from Dylan on Jan 16, 2024
Hi Rachel! Thanks so much for this outstanding 10/10 review here on Hotels.com.

10/10 Excellent

Jeanette

Stayed 3 nights in Jan 2024
Response from Dylan on Jan 16, 2024
Thankyou for this great 10/10 review here on Hotels.com. We look forward to seeing you again soon!

10/10 Excellent

Graham

Stayed 2 nights in Jan 2024
Response from Dylan on Jan 16, 2024
Hi Graham, thanks so much for the great 10/10 feedback.

8/10 Good

Bo

Stayed 3 nights in Jan 2024
Response from Dylan on Jan 16, 2024
Hey Bo, thankyou so much for this 8/10 score here on Hotels.com, it helps us out more than you might think.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Dylan on Jan 16, 2024
Hey Nicole, thanks for the top notch 5/5 feedback on Expedia.

10/10 Excellent

Holly

Stayed 1 night in Jan 2024
Response from Dylan on Jan 27, 2024
Hi Holly, thankyou very much for this review.We really appreciate the feedback and look forward to seeing you again soon!Kind Regards

10/10 Excellent

Ronnie

Stayed 11 nights in Dec 2023
Response from Dylan on Jan 16, 2024
Hey Ronnie, thanks very much for this 10/10 feedback.