Exterior

Reviews of Hampton Inn South Haven

2.5 out of 5
Hampton Inn South Haven
4299 Cecilia Dr, South Haven, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 647 reviews" "
Rating 8 - Good. 218 out of 647 reviews" "
Rating 6 - Okay. 58 out of 647 reviews" "
Rating 4 - Poor. 42 out of 647 reviews" "
Rating 2 - Terrible. 18 out of 647 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tobi

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is awesome for grand kids Also Breakfast is great
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Cory

Stayed 1 night in Mar 2024

10/10 Excellent

Katelyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay here at this hotel. Nice pool and hot tub. Clean rooms and great breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

Karen

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Heat in room very loud, shower barely worked, breakfast so so and twice had no coffee, strange odors in halls, missing wall paper, etc. Needs a freshen up! Staff very friendly and nice. Just on the old side.
Stayed 3 nights in Feb 2024

4/10 Poor

Tootsie

Stayed 1 night in Jan 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Aayush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, the pool was clean and they had good breakfast options. Staff was very friendly and helpful. We had a small problem with our room, we talked to the manager and she fixed the issue promptly and took good care of us.
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. I have Arthritis, so we always get a room with a handicap bathroom, this one was very good. It even had a seat that can be used to help with dressing in the bathroom.
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Our fault for unknowingly booking a handicapped accessible room & our fault for not asking for something else. Uncomfortable staying in a room with features we didn’t need that perhaps someone else did. Otherwise, it was a comfortable stay. The included breakfast was versatile with an amazing person that went out of her way to accommodate. Above and beyond. Downside is not very walkable to anything.
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and great room. Thankful for the warm pool and hottub.
Stayed 1 night in Dec 2023

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Robbin

Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exyremely friendly and helpful. I would definitely recommend this hotel. Very comfortable beds and the pool facilities are great.
Stayed 1 night in Nov 2023

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Awesome breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
I had called in transit to this hotel and asked the clerk by the name of Andrea of where to eat and have an adult beverage. She suggested the most best place for my needs. As she suggested to have dinner at the Black River Tavern in Downtown i South Haven. After I parked the car outside of the Tavern in beautiful downtown South Haven, I noticed a red lighthouse off in the cold distance. It wasn't that cold and not far from the Tavern. So I walked all the way out to the lighthouse, said hello to my favorite Great Lake, Lake Michigan and walked back to the Tavern. Which felt like home, Great food and left with a memory I'll never forget.
Stayed 1 night in Oct 2023

8/10 Good

neville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During out trip to Michigan we stayed at 3 different hotels and by far the Hampton was the best by far. Will always pick Hampton before any others if available. Keep up the good vibes
Stayed 1 night in Oct 2023

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

8/10 Good

Beth

Travelled with family
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Stayed 1 night in Oct 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Sofia

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, property conditions & facilities
We didn’t like the noise at 12:30-2:30am from a bunch of people down in the picnic area right below our room. And we were unable to find staff at check out to be sure they were aware that we were leaving. We finally left our room keys under a rock on the front desk.
Stayed 1 night in Sep 2023

10/10 Excellent

Katelyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a personal feel. Everything is super clean and feels updated. Safe area and parking.
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Food and trash under the bed , shampoo dispenser empty , no Kleenex,
Stayed 2 nights in Aug 2023

10/10 Excellent

Tonya, Brownsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hoping for more options at breakfast. There weren’t eggs available, we went at 9:20am.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
...
Stayed 2 nights in Aug 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely efficient. Room was quiet, nice bathroom, comfortable bed, clean, warm pool. Breakfast was ok. The oatmeal was raw.
Stayed 3 nights in Aug 2023

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

karim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 days and 3 nights and asked once to be done and they failed to do it. I think that they were understaffed since the receptionist was doing and folding towels
Stayed 3 nights in Jul 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service
I liked how easy check in was, I didn’t like that all the vending machines were broken, even the ice machines and they advertised a small store on the premises and they didn’t have one.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kiran, Leicester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel convenient near the highway and close to South Haven just did a stopover.
Stayed 1 night in Jun 2023

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite
Stayed 3 nights in Jun 2023

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
easy highway access. not within walking distance of the beach.
Stayed 1 night in Jun 2023

6/10 Okay

Lauren

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The price was so high for a place that was not very well cleaned and the staff was never around -- when they were, they looked right through you. I won't stay here again. The Holiday Inn about 500 feet away is much nicer from what I've heard.
Stayed 3 nights in Jun 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful in a new hotel. Breakfast was delicious. Highly recommended.
Stayed 2 nights in Jun 2023

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Charrise

Stayed 2 nights in May 2023

4/10 Poor

Saikat

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Water was getting clogged in bathroom,every day was flushing
Stayed 2 nights in May 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, convenient
Everything was fantastic, no complaints. The staff was friendly, breakfast was hot, the rooms were clean. This was my second stay here and would stay a third time. Convenient for the beach and surrounding areas.
Stayed 1 night in May 2023

10/10 Excellent

Juli, Coldwater

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is polite and friendly. The rooms are quiet and clean. We travel with our dog and truly enjoyed being able to eat breakfast on the patio.
Stayed 2 nights in Apr 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 2 nights in Mar 2023

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
The tub in the room had hairs in it as well as the button for the jets was so hard to turn on wasn’t sure it was gonna work and that was the whole reason I got the suite other than that a fantastic stay
Stayed 1 night in Mar 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023