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Rating 10 - Excellent. 311 out of 647 reviews" "
10 - Excellent
311
Rating 8 - Good. 218 out of 647 reviews" "
8 - Good
218
Rating 6 - Okay. 58 out of 647 reviews" "
6 - Okay
58
Rating 4 - Poor. 42 out of 647 reviews" "
4 - Poor
42
Rating 2 - Terrible. 18 out of 647 reviews" "
2 - Terrible
18
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Tobi
Travelled with family and small children, Business traveller
Very outdated. Heat in room very loud, shower barely worked, breakfast so so and twice had no coffee, strange odors in halls, missing wall paper, etc. Needs a freshen up! Staff very friendly and nice. Just on the old side.
Nice amenities, the pool was clean and they had good breakfast options. Staff was very friendly and helpful. We had a small problem with our room, we talked to the manager and she fixed the issue promptly and took good care of us.
Nice room. I have Arthritis, so we always get a room with a handicap bathroom, this one was very good. It even had a seat that can be used to help with dressing in the bathroom.
Our fault for unknowingly booking a handicapped accessible room & our fault for not asking for something else. Uncomfortable staying in a room with features we didn’t need that perhaps someone else did. Otherwise, it was a comfortable stay. The included breakfast was versatile with an amazing person that went out of her way to accommodate. Above and beyond. Downside is not very walkable to anything.
I had called in transit to this hotel and asked the clerk by the name of Andrea of where to eat and have an adult beverage. She suggested the most best place for my needs. As she suggested to have dinner at the Black River Tavern in Downtown i South Haven. After I parked the car outside of the Tavern in beautiful downtown South Haven, I noticed a red lighthouse off in the cold distance. It wasn't that cold and not far from the Tavern. So I walked all the way out to the lighthouse, said hello to my favorite Great Lake, Lake Michigan and walked back to the Tavern. Which felt like home, Great food and left with a memory I'll never forget.
During out trip to Michigan we stayed at 3 different hotels and by far the Hampton was the best by far. Will always pick Hampton before any others if available. Keep up the good vibes
We didn’t like the noise at 12:30-2:30am from a bunch of people down in the picnic area right below our room. And we were unable to find staff at check out to be sure they were aware that we were leaving. We finally left our room keys under a rock on the front desk.
We stayed 4 days and 3 nights and asked once to be done and they failed to do it. I think that they were understaffed since the receptionist was doing and folding towels
karim
Stayed 3 nights in Jul 2023
10/10 Excellent
Catherine
Travelled with family
Jul 11, 2023
Liked: Cleanliness, staff & service
I liked how easy check in was, I didn’t like that all the vending machines were broken, even the ice machines and they advertised a small store on the premises and they didn’t have one.
The price was so high for a place that was not very well cleaned and the staff was never around -- when they were, they looked right through you. I won't stay here again. The Holiday Inn about 500 feet away is much nicer from what I've heard.
Everything was fantastic, no complaints. The staff was friendly, breakfast was hot, the rooms were clean. This was my second stay here and would stay a third time. Convenient for the beach and surrounding areas.
The tub in the room had hairs in it as well as the button for the jets was so hard to turn on wasn’t sure it was gonna work and that was the whole reason I got the suite other than that a fantastic stay