Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Tulsa, OK

DO NOT PAY FOR ALL-INCLUSIVE

Posted 7-Jun-2015
Pros: Very clean and beautiful with great views.
Cons: Change the resort an all inclusive or not resort. Not a combination of the two. Stop all of the people selling stuff on the beach. Pick 1 day a week.
Location: 20 min or less to the airport. Plenty of places to shop and eat close by in a small town called Bucerias. You can walk but I'd take a cheap taxi.
This was a trip for our 10th wedding anniversary and all we wanted was to relax and have fun at the beach. We didn't get either one at this resort. When you first check in you are suppose to meet with a concierge to help you with your hotel stay, but that's not why you meet with them. They are signing you up for a time share meeting but you don't know that until later. And if you say no like we did you are constantly pestered. If you want a relaxing day at the beach you will not get it. We were constantly bothered by vendors walking up and down the beach on the resorts property every 15 minutes at least. And the resort seemed okay with it. Everyday the same people with the same things for sale. It got old very fast. The resort is very beautiful and clean with great views. But was hard to enjoy with these annoyances everyday. And lastly Do Not Get the All Inclusive Package!! Not worth it even if you eat and drink a lot. Luckily we read reviews here and decided not to purchase. Thanks to those reviews we saved half or more of the cost of the all inclusive package. There is an onsite market and deli to buy drinks and food too. Buy your drinks there!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Mex City

Excellent hotel but poor service

Posted 1-Jun-2015
Pros: View and hotel facilities.
Cons: Front desk service and room service.
Overall hotel is 5/5 but the stuff behavior is not up to the mark. Especially one of the front desk representative was very very rude even when the mistake was at hotel's end. I reach hotel at 2:30 pm for check in. Room wasnt ready by the and they asked us to wait for 30 min. By 3pm they requested us to take lunch so that they can finish the room cleaning but when we came back at 3:45 the room wasnt ready yet. Front desk representative was such a non sense person that he said we only guarantee check in by 3pm but we dont guarantee that your room will be ready. With a very rude behavior he said at 4pm that you room will be ready in next 20 min. But then we contacted manager on duty and she changed our room and gave us another one which was ready. Apart from this bad experience hotel is superb.
4 out of 5
Recommended
for Families
by A verified traveller from Redmond, WA

Great service, family friendly, right on beach

Posted 31-May-2015
Pros: Family friendly, excellent service
Cons: Food was good, lunch options by pool were great. Dinner options were a bit limited.
Location: Puerto Vallarta is a 15-20 minute cab ride, downtown Bucerias is a 5-10 minute cab ride. Lots of options to book excursions (Dolphins, horses, etc)
Great service from pool side waiters (Reynaldo & Jorge), kids'activites coordinator Sue is the best. Rooms have nice view of pool and ocean, newer resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from Clearwater,FL

Villa del Parmar Flamingo Nuevo Vallarta

Posted 26-May-2015
Pros: Great location, pool staff were amazing!!! special note to Meanhen, Karim and Antonio
Cons: nothing
Location: nice villages nearby with shops and restaurants
WONDERFUL we will be back soon we had a room on the first floor with a door to the pool that was 50 feet away.
5 out of 5
Recommended
for Families
by A verified traveller from Clearwater beach, FL

great location on the beach...

Posted 26-May-2015
Pros: Location, pools, food and drinks and especially the staff
Location: nearby restaurants were very good and reasonable. Pacific ocean was steps away
all staff that we encountered were friendly, helpful and eager to please!!!! Especially Menahen(front desk), Antonio (Bell desk), and all pool servers and helpers especially Karlm.
5 out of 5
Recommended
for Everyone
by A verified traveller from kansas

Almost Perfect...

Posted 18-May-2015
Pros: we liked the pool, the beach, and the staff was great, rooms were clean and comfortable
Cons: They need to quit being so aggressive, on selling time shares, when you say no, that should be enough the first time
The only negative thing that I can say about the resort is they need to quit pushing time shares on you. Everywhere we went, even on the beach, they tried to get us to go to a time share meeting. I didn't go there to buy something, I wanted to go on stress free vacation. Everything else was great!
5 out of 5
Recommended
for Couples
by A verified traveller from Colorado

Posted 12-May-2015
Cons: The refrigerator was pretty rusty and the patio doors were difficult to close. Other than that, kept up really well.
This is our second stay at this resort. Can't say enough about the staff, the food, and the customer service. We will definitely be back!
4 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Comfortable gentle beach

Posted 25-Apr-2015
We were warned of this hotel as a timeshare hot spot but after explaining to the consierge we had no interest we were not approached ever. The ocean had a soft sandy gentle slope with small waves for fun swimming. The pool was clean warm and inviting. Deli was friendly and reasonable. Bell staff good with taxis and luggage pick up and delivery. Only negative was the dining was only average while I think they beloved it to be better. Nearby village provided better dining good shopping only 85 peso cab ride away.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel adecuado en riviera

Posted 21-Apr-2015
El precio me pareció elevado sobre todo porque no ofrecen ni agua de cortesía en la habitación
5 out of 5
Recommended
for Everyone
by A verified traveller from Lethbridge, Alberta, Canada

Amazing Resort

Posted 20-Apr-2015
We are actually own a timeshare through the Villa Group, we had never been to this property prior to this last minute trip. My hubby said let's go somewhere on Tuesday and Thursday morning we were in Mexico. He chose this resort as we hadn't been to it yet and wanted to check it out for a few days. We absolutely loved it!! We are bringing the kids here for Christmas as it was so amazing!! I definitely recommend it :)