Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom New York, NY

Funky (but in a good way)!

Posted 18-Mar-2015
Pros: Location, views, food, service, beach - it's a black sand beach. We heard that some travelers thought was beach was dirty. It is not dirty!
Cons: There are no phones in the rooms (fine) but there should be some way to contact the front desk.
This is an off the beaten track experience and a "no small children allowed" hotel - refreshing! The rooms are built into a mountain and some have large balconies commanding views of the Pitons and the ocean (our room was such). There are many stairs to get to the black sand beaches below but it adds to the charm. The food was quite excellent, many of the ingredients being grown at the hotel's farm. Lots of seafood, fresh fresh fresh. If you are expecting or wanting a Four Seasons experience then this is NOT the place for you. If you are a seasoned traveler then this IS the place for you.
5 out of 5
Recommended
for Couples
by A verified travellerfrom NYC

Absolutely AMAZING and MAGICAL!!

Posted 13-Mar-2015
Pros: I loved how remote it was, you are completely surrounded by mother nature. it also has its own beach which is great for snorkeling.
Cons: food could be improved - especially at the Tree House and lunch at beach restaurant. The best food was dinner at Indian restaurant.
Location: climb the Pitons,mountain bike, and check out Sugar Beach where the Viceroy Hotel is. go to the Ladera Hotel for drinks - amazing view of the Pitons
This hotel is truely uniquie and beautiful! The rooms are embedded into the mountain, and you feel so remote. Its a great get away from reality and people, your in your own little world. You feel like you are in the middle of a tropical rain forest surrounded by trees, plants, flowers, humming birds, frogs and all different types of animals. The rooms are spacious and open where you can hear the animals and the ocean outside. The hotel staff were very friendly, the rooms were always clean and the beach was great! Snorkeling right outside the hotel was excellent. The food was average and the lunch menus could have had more options, but your in another country so I can't expect to get the same food quality as NYC has to offer. The best restaurant for dinner was the Indian restaurant on the beach. The Treehouse restaurant was ok. We ate at the Jade Mountain restaurant for dinner and it was ok for the price. But you should definitely eat breakfast at Jade Mountain - its much better than the breakfast at treehouse and its the same price! This was my favorite island, its blows Aruba, PR, and dominican republic away. There is so much to do in St. Lucia, and you should definitely climb the Pitons if you are active and fit. Anyone that complained about the road to get to the hotel or all of the steps you have to walk - they are not adventurous and clearly are just complainers. There is nothing to complain about - this place is amazing and worth every penny! it was MAGICAL
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Erie, PA

Private beach getaway overlooking the Pitons

Posted 8-Mar-2015
Pros: - Secluded beaches - Hillside Deluxe rooms (7C for us) provided amazing views of the Pitons - The food was consistently excellent throughout
Cons: - Restaurant staff could be friendlier; it wasn't bad by any means…just seemed like many of them weren't happy. - A tad on the expensive side.
Location: Location was amazing. For us, views of the Pitons were critical so that ruled out anything up North near Castries. Zip lining was a blast as well.
My wife and I were looking for a relaxing beach vacation after a rather harsh Northeast (PA) winter, and Anse Chastanet delivered. The weather (late February) was almost perfect (low to mid-80's and a little rain on the final day) despite constant reports of "rain" throughout the week. No pools here which is a tad disappointing but we knew that going in and opted for "private beach" on our list of priorities. We went with the all-inclusive package and as a result, decided to stick around the hotel grounds most of the time and it was well-worth it. The food was great (including lunch and dinner up at Jade Mountain - & for the record, we recommend Lunch up there - much better view at that time of day). Activities-wise, the snorkeling right of the beach was very good and we enjoyed Kayaking and Paddle boarding as well. We loved our Sunset Sail with Kerwin and Thadeus (all to ourselves when the other couple cancelled). Their sister beach (Anse Mamin) is highly recommended for the increased seclusion, great snorkeling (south side is better) and the fantastic burgers (you'll see this mentioned in other reviews and they really are that good). Made our way off-site just once for Zip Lining at Morne Coubaril Estate in Soufriere and we really enjoyed that as well - Jimmy and Kasha were great hosts / guides and we enjoyed walking the grounds and learning about the history of the island, local lifestyles, sampled coconuts, coffee bean, etc. An amazing 5 day trip - we will be going back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, Canada

Great views, excellent food, and attentive staff

Posted 4-Mar-2015
We had a wonderful time at this hotel. Our unit had incredible views to enjoy every morning, afternoon, and evening. We were very relaxed and were well taken care of by the friendly and welcoming staff. The food is very good or excellent, especially for a small resort, where there were many choices to keep our interest over our four days.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Perfect Vacation Destination

Posted 3-Mar-2015
I booked this hotel because it had a high guest rating, but wasn't expecting very much because the company's website isn't so great. From the second that we walked in, I was completely blown away. The location is on a secluded beach, so you are away from the mainstream crowds. The beach has plenty of cabanas for guests to stay in. The food and drinks are delicious. Guest services are impeccable and around every corner they are bringing you a new surprise (from specialty drinks, to fresh fruit, to spraying you with eucalyptus water while you lay out in the sun). And, there is no shortage of things for you to do. From spa treatments that will take you to another planet, to an endless array of water activities (snorkeling, scuba diving, kayaking, paddle boarding, etc.), to private dinners and excursions to nearby gems (like the Emerald Estate Chocolate Plantation), this resort has everything you could ever want. Additionally, as someone that has a very difficult time disconnecting from work, this place was perfect. No wifi or TVs meant that I could truly relax and have a great vacation.
4 out of 5
Recommended
for Couples
by A verified travellerfrom South San Francisco

Unique location with the best beaches on St Lucia

Posted 1-Mar-2015
Pros: Location, beaches, beach services , very responsive staff.
Cons: Road to hotel, overpriced restaurants and bars.
Location: Unique location with the best beaches on St Lucia. We rented car , so we explored St. Lucia very well. Diamond falls and local volcano is just 15 min.
We lived in room 9C that was just 2 steps from unique beach with very good snorkeling. Actually hotel has great second beach that just 5min walk from the main beach. Besides hotel has about 5 miles hiking trails in rainforest that were in very good condition.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2015
Amazing staff, incredible food, memorable views and the best way we have found to escape completely.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel staff were very helpful

Posted 15-Jan-2015
Pros: The views are fabulous, not overcrowded. Spa was great.
Staff was very friendly & helpful. Hotel set up horseback riding on the beach & transportation to & from the stable as well as dinner reservations off their property.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Exquisite

Posted 20-Dec-2014
We had a short stay at this resort but from the moment we arrived to when we left the staff, the facilities and the location was exceptional. I have no regrets other than not booking a longer holiday!
3 out of 5
Recommended
for Families
by michaelfrom San Jose, CA

What I wished I knew beforehand

Posted 11-Dec-2014 on Hotels.com
St. Lucia is a beautiful, but remote island and Anse Chastanet a wonderful resort. Things to consider: - In my opinion it is a honeymoon destination, not a family one - It is very remote, the 2 mile stretch to the hotel is very rough - You are isolated on the hotel and if you want to go to shops you have to catch a taxi - The hotel is built on a severely steep slope so walking from your room to the hotel to the beach is quite a challenge (even if fit) - Service very friendly, food very good and presentation excellent, however very expensive - Boat dives are mostly single tank dives – dive crew (especially Bern) super friendly and proficient. - Enjoyed the dives (top side beautiful as well), but for the length of trip, prefer Cozumel - No pool at Anse Chastanet (only Jade Mountain), no TV and no A/C. Fitness Centre at Jade Mountain - Do an upgrade to Jade Mountain if possible as service, views and rooms far superior to Anse Chastanet - Do remember the island moves at a slow pace!