“Pretty Hotel in perfect location”

This was my return to this part of Italy after 15 years - I wanted to bring my wife for our first anniversary. I picked this hotel because of the excellent location. True, it is not in the heart of Sorrento - it's about a 5 minute drive or 5 minutes by train, which again is under a 5 minute walk from the hotel, but if like me, you are planning to get the most of this region by visiting not only Sorrento town, but also Mount Vesuvius & Pompei, Capri & Amalfi/Ravello & Naples, then you couldn't find a better spot. We hired a cabriolet but because the hotel is close to the station, we used the train for the majority of our excursions. Parking tends to be expensive at the above destinations versus the relatively cheap train fares. The hotel is in a good state, the room we had was a decent size & was thoroughly cleaned everyday. There is no issue with towels as mentioned in other reviews. They are different to the fluffy ones that some are used to, it's really not that big a deal. There is parking for about four cars inside the grounds(which are beautifully lined with kiwi/oranges/grape vines). The breakfast is at best basic, but if you are relying on breakfast to be your main meal in this region, then you are missing the point of being here! Piano di Sorrento, is a fairly quiet location, but they do have a main road & there are some places to eat & buy provisions nearby.

“Friendly Staff”

The staff of this hotel make sure that the two train stops from the city center is worth the distance. They are courteous, customer friendly and are always helpful. The view outside the room is gorgeous. It gives you peace and quiet.

“Would recommend”

Clean, modern, peaceful hotel and very convenient for Sorrento and spectacular Amalfi coastline.

“very good hotel for affordable price”

We had very nice room with comfortable spacious bathroom which was cleaned everyday. Staff of hotel very friendly and helpful. The hotel is situated only 10 minutes away from Vesuviana train station handy for visiting place. Overall very good.

“A Good Value”

For the price, this hotel is very good. Clean and comfortable, with a good location close to the train station. However, the town itself did not have many restaurants or shops, so we had to take the train to Sorrento for nearly every meal or activity. While it was only about a 3 minute train ride to Sorrento, it was inconvenient to be so dependent on the train.

“Well located to train”

The room was extremely clean, particulalry the bathroom. The breakfast was fairly basic, did the job - the only real disappointment was that the coffee was pretty average. There didn't ever seem to be anyone at reception as with normal hotels. Very close to the train station - this was very convenient (when the train actually arrived) Good value overall for a budget hotel.

“Relais Francesca”

I marked this down on overall satisfaction because the room was at times extremely noisy. First, the room was at the back of the building and there seemed to be some kind of farmyard next to it. Dogs barked persistantly and at all times of the day and a rooster started crowing in the in early hours (that was not so bad!). On the Friday and Saturday nights there was some kind of party or discoteque not too far away and the noise from it was very loud - around 1 am it died down. These noises could be heard whether or not the doors to the terrace were closed - the door did not shut tight. I don't particularly like air conditioning but this had to be left on and, as I am a light sleeper, did affect the quality of my sleep. Also on one night there was someone in a neighbouring room and his/her snoring could be heard clearly through the wall! I would not stay there again only because of these reasons.

“decent place”

I stayed there last week and it is a good place to stay if you are looking for quiet locality. No Major cons as such. Pros 1. Good spacious comfortable room. 2. Mountain view from the balcony was great. 3. very clean with all the required amenties. 4. less than 10 mins walk from the train station. 5. Decent breakfast. cons 1. It was little difficult to find the place inspite of having a map in hand. 2. Entry was restricted through access keys only and had to wait outside the gate for about 5-10 mins after ringing them up. 3. They keep the floor door always locked and had to call them up late in the night to get it opened. There was no lighting in the doors and found it hard to open the doors. 4. Hotel staff had language problems and could have been little more professional in their approach. 5. No internet access in the rooms, had to come to the lobby to access the wifi.

“Not impressed”

Our room smelled horrible. We had to air it out for hours to get the smell out. The bathroom door would not close and you had to enter from the outside stairs at night. It was uncomfortable. Also, it is not in Sorrento as it appears.