BBQ/picnic area

Reviews of Days Inn by Wyndham Taunton

2.5 out of 5
Days Inn by Wyndham Taunton
Taunton Deane Motorway Service, M5 Southbound, Taunton, England

Reviews

7.2

Good

Rating 10 - Excellent. 121 out of 544 reviews" "
Rating 8 - Good. 206 out of 544 reviews" "
Rating 6 - Okay. 127 out of 544 reviews" "
Rating 4 - Poor. 57 out of 544 reviews" "
Rating 2 - Terrible. 33 out of 544 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Davie

Stayed 4 nights in Feb 2024

8/10 Good

Edith, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic Accomodation. A little dated but not bad for the price. Needed a quiet space to do a very long assessment for work. It was adequate
Stayed 1 night in Feb 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from G.M on Jan 10, 2024
Thank you for your comments. Hopefully we will see you again soon

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A very tired hotel.
At best, this hotel is ‘tired’, maintenance is poor. Very tatty towel rail in bathroom light outside shows it’s turned on, sign inside states it gets very hot. It didn’t work. The wire to it is grotty and sticking out. The mattress was old/poor quality..felt like being on a boat when turning over. Limited mattress support. Cobweb with spider (dead I think) under the desk. Bedding was clean. Housekeeping did nearly as best they can with an old, tatty, grimy room. Look at inside of bathroom door. Shower/taps sounded like jumbo jet before water got hot.
Stayed 1 night in Dec 2023
Response from G.M on Jan 10, 2024
Thank you for your comments. We are waiting for our upgrade in the near future.Kind regards

6/10 Okay

Helen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is dated, but you get what you pay for on a late booking
Stayed 1 night in Nov 2023
Response from G.M on Jan 10, 2024
Thank you for your comments

4/10 Poor

Alan

Stayed 1 night in Nov 2023
Response from G.M on Jan 10, 2024
Thank you for commenting . Kind regards

4/10 Poor

Ross

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from G.M on Jan 10, 2024
Thank you for your commentsKind regards

4/10 Poor

John

Disliked: Cleanliness
The room had a bad smell
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for overnight stay
Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 29, 2023
Thankyou so much.Hopefully we will see you again very soon

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel very dated, had an awful odour throughout, dirty, mouldy, hole in the wall, squashed flies stuck to the wall, I could go on. I arrived fairly late due to a late flight, was just stopping overnight to save driving home tired. But I wish I'd carried on driving! I was woken in the early hours by some very noisy, aggressive guests and although this is no fault of the hotel it didn't exactly make add to the already poor stay.
Stayed 1 night in Oct 2023

6/10 Okay

Iain

Travelled with family
Disliked: Property conditions & facilities
Needs must
Very handy position just off the M5,some background road noise if you are a light sleeper.More noise from inside the Hotel,banging doors ,raised voices until well after midnight. Property in need of some upgrade and TLC throughout Get what you pay for ! Cheap but not very cheerful Concerning that the towel heater was wrapped in masking tape as it was not working,clearly a Health and Safety,fire risk !,
Dirty extractor in bathroom
Dusty
Mould in bathroom
Fire hazard!
Stayed 1 night in Oct 2023

8/10 Good

Nigel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff excellent, room clean.. however no sweetener in hospitality tea /coffee nor a spoon to use
Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 9, 2023
Hi NigelSorry our housekeeping staff missed this. (We do issue sweetener in all our hospitality trays normally)Kind regards

8/10 Good

Ms L G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable place to break my journey.
Comfortable and easy to find.Just right for a one night stay while I’m on my travels.
Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 9, 2023
Thank you so much for your comments. hopefully we will see you again soon

10/10 Excellent

Bhagat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 8, 2023
Many thanks for your kind review. We look forward to seeing you again very soon

10/10 Excellent

Olivia

Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 8, 2023
Thankyou so much!I will pass this on to the team.Kind regards

6/10 Okay

Elena

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Nick General.Manager on Oct 8, 2023
Thank you for your review. Hopefully we will see you again soon at Days Inn

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Done the job
Location good. Had all facilities and wifi. Well located but secluded at the same time. Had service shops beside which was useful. Bed was comfortable and clean.
Stayed 1 night in Sep 2023
Response from Nick General.Manager on Oct 8, 2023
Thank you for your comments..I will pass them on to the team.Hopefully see you again very soon

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nick General.Manager on Oct 8, 2023
Thank you so much for your kind review. Hopefully we will see you again soon.

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!
Very rude woman on reception, dirty room, broken equipment, chewing gum squashed in net curtain and she didn’t put the car reg in for free parking so we also received a fine! If we weren’t in such a desperate situation we’d have left. Avoid !!!
Stayed 1 night in Aug 2023

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs tlc
Wasn't perfectly clean. Didn't really upset my trip though.
Stayed 1 night in Sep 2023

4/10 Poor

Anna

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saw a rat by check in. Paid to stay elsewhere. Yuk
Saw a rat by check in. Check in host was hostile and suspicious. Room dirty, dark, tired and noisy. We left room instantly and booked somewhere much nicer despite losing entirety of booking cost. Horrid and would avoid this chain again.
Stayed 1 night in Aug 2023

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the whole hotel is very run down and badly in need of a re-fit. The shower only had x2 settings which were OFF or scalding hot. It was impossible to change the water temperature- dangerous. In the mornings Reception is not staffed because they are preparing rooms for new guests so we could not report the scalding water issue. The rooms are in a state of disrepair - in fact the whole hotel is. The rest of the Service Station can best (and politely) be described as Basic. If you just want a bed for the night then fair enough - otherwise give this place a miss.
Stayed 1 night in Aug 2023

4/10 Poor

Rachael

Stayed 1 night in Aug 2023

6/10 Okay

Tim

Stayed 1 night in Aug 2023

8/10 Good

barbara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff vèry helpful, Beds a bit saggy& worn . Clean & tidy. Was ok for x1 night reasonably priced .
Stayed 1 night in Jul 2023
Response from Reception on Aug 9, 2023
Thank you for your feedback, we will pass this on to the staff.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom could of been cleaner and less dust but apart from that it was a good stay.
Stayed 3 nights in Jul 2023
Response from Days Inn TAunton on Jul 6, 2023
Thank you for your feedback, we'll share it with the staff & hopefully your next stay will be even better.

10/10 Excellent

Victoria

Stayed 1 night in Jun 2023
Response from Days Inn Taunton on Jul 6, 2023
Thank you for your feedback. We will share it with the staff.

2/10 Terrible

Karoline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seelenlose schmutzige einfache feuchte Autobahnraststätte
Stayed 1 night in Jun 2023

8/10 Good

Anushka

Travelled with family
Liked: Staff & service, property conditions & facilities
Convinent place. Friendly and helpful staff
Stayed 1 night in Jun 2023
Response from Days Inn Taunton on Jun 28, 2023
Thank you for your feedback, we will pass it on to the staff.

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Days Inn Taunton on Jun 28, 2023
Thank you for the feedback.

2/10 Terrible

Brendan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel with zero sound proofing in the rooms - you can hear everything from the next room
Stayed 1 night in Jun 2023
Response from Days Inn Taunton on Jun 28, 2023
Hi Brendan,I'm sorry your stay was disturbed. If this occurs in the future, please don't hesitate to inform staff & we can try to solve the problem.

8/10 Good

Raymond

Stayed 1 night in May 2023
Response from Days Inn Taunton on Jun 28, 2023
Thank you for your feedback.

2/10 Terrible

Michael

Stayed 1 night in May 2023
Response from Days Inn Taunton. on May 16, 2023
We're very sorry you didn't enjoy your stay.Feel free to contact us if you have an specific points.Regards

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great stopover on the M5 south of Bristol and north of Exeter
Stayed 1 night in May 2023
Response from Days Inn Taunton on May 16, 2023
Thank you so much for your feedback, I'll share it with the staff.Regards

8/10 Good

Angela

Stayed 1 night in May 2023
Response from Nick General.Manager on May 13, 2023
Thank you for your review. Hopefully you will stay with us again soonKind regards

10/10 Excellent

SEBASTIAN

Stayed 1 night in May 2023
Response from Nick General.Manager on May 13, 2023
Thank you so much for your review. We look forward to seeing you again very soonKind regards

10/10 Excellent

Trevor

Stayed 1 night in May 2023
Response from Nick General.Manager on May 12, 2023
Thank you so much for your comments.. We look forward to seeing you again very soon

10/10 Excellent

Julia

Stayed 1 night in May 2023
Response from Nick General.Manager on May 12, 2023
Thank you.We look forward to seeing you again very soon

4/10 Poor

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs new beds
Room was not very clean. The beds were tired n not comfortable. Didn’t sleep very well. By the morning my back was breaking. Very disappointing
Stayed 1 night in Apr 2023
Response from Days Inn Taunton. on May 16, 2023
We're sorry the beds didn't meet your standards, we are in the process of replacing them, so hopefully your next stay will be better.Regards

8/10 Good

Soyuz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering recent price increases as far as hotels are concerned, you get what you pay for although £82 for a motorway hotel seems to be steep as not so long ago you would pay no more than £60 per night. It was convinient though for a business trip . All in all motorway stop experience, nothing to write home about. Fairly clean, quiet and seems to be safe.
Stayed 1 night in Apr 2023
Response from Nick General.Manager on May 13, 2023
Thank you for your comments. We look forward to seeing you again soon.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Nick General.Manager on May 13, 2023
Thank you so much for your review. I will pass this on to the team. Hopefully see you again very soon

2/10 Terrible

Mrs Y

Stayed 1 night in Feb 2023

8/10 Good

Dale

Stayed 1 night in Feb 2023

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Nick General.Manager on Feb 14, 2023
Thank you so much..we look forward to seeing you again very soon.Kind regards

10/10 Excellent

Marcus

Stayed 1 night in Feb 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My stay was simple and lovely. Friendly staff at the front desk, clean room, no fuss. I was happy with everything. The bed was very comfortable. I will be happy to return.
Stayed 1 night in Jan 2023
Response from Nick General.Manager on Feb 14, 2023
Thank you Victoria..we look forward to seeing you again very soon.

8/10 Good

Devon

Stayed 1 night in Jan 2023
Response from Nick General.Manager on Jan 19, 2023
Thank you so much for your comments. We look forward to seeing you again very soon