Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from sussex

One night enroute to Cornwall ok for one night

Posted 13-May-2015
In the services of Exeter motorway M5 good for access and to get away in the morning. They have a voucher deal with the cafe in the services £10 voucher for £7:50 cafe ok clean, meal mediocre. twin room with comfortable beds
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value, superb staff on Reception

Posted 30-Apr-2015
Pros: Staff were so welcoming and helpful - many thanks to lady at Reception Sat 25th April 4pm - brilliant face for the hotel
Cons: Notices up asking people to think about other people staying in hotel Sound proofing-not pleasant hearing neighbours using bathroom
Location: Not tested as on a course at Somerset College
Good value, clean and comfortable room but sadly the really strong smell of damp or previous occupants' pets or smoking out of the window maybe rather detracted from the experience. I left the next days clothes in the car in case they became smelly! Noise between rooms not good. Noisy residents - some standing in corridor having mobile phone calls, people calling on friends and standing at doorways discussing plans loudly, people loudly talking up the corridors late and early. Perhaps notices on backs of room and corridor doors asking people to consider neighbours who may be resting or studying at any hour of the day would help.
4 out of 5
by A verified traveller from Peterborough uk

Nice stop over hotel

Posted 27-Mar-2015
Our experience was ok, first night a door slammer woke us up several times. If we spoke to hotel staff they were always very helpful! I would stay again but not fir a stretch of nights. Guests treat it like a motel or just a night stop over for their journey
4 out of 5
Recommended
for Business Travellers
by Adam from London

Stop over

Posted 25-Mar-2015 on Hotels
Staff Friendly and Helpful
4 out of 5
Recommended
for Couples
by John from Midlands

Taunton,

Posted 23-Mar-2015 on Hotels
Comfortable stay, friendly and helpful staff, only slight traffic noise from the motorway. Would use the hotel again
4 out of 5
Recommended
for Couples
by Stephen

This traveller left a rating score only Posted 20-Mar-2015 on Hotels
2 out of 5
Recommended
for Business Travellers
by Peter from Norwich

Smelly room

Posted 15-Mar-2015 on Hotels
My room stunk of smoke, when I complained I was told it seeps up from one of the lower rooms
3 out of 5
Recommended
for Everyone
by A verified traveller from Northampton

Posted 14-Mar-2015
Pros: Quite central for Taunton
Cons: Security - we found on a few occasions that the reception was not maned and the front doors where left open.
Location: It was easy to find just off the M5. We didn't do any site seeing as we only came down to Taunton to attend a funeral.
The receptionist was very helpful and pleasant and was able to suggest three pubs not far away where we could get an evening meal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Weekend away

Posted 11-Mar-2015
Cons: Very peaceful retreat
Location: Nearby towns easily accessible
Very good experience, staff very helpful, room very clean
1 out of 5
Recommended
for Business Travellers
by Jeremy from Kent

South bound traffic only

Posted 5-Mar-2015 on Hotels
Don't even think about it if you are travelling North, either you drive to the next junction and turn round (same to leave) or cross a foot bridge over the motorway. You even get to negotiate the Costa coffee building site before you get to the bridge. Got to the reception and no one was there. Abandoned the idea of staying after 20 minutes and carried on our journey.