Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sussex

One night enroute to Cornwall ok for one night

Posted 13-May-2015
In the services of Exeter motorway M5 good for access and to get away in the morning. They have a voucher deal with the cafe in the services £10 voucher for £7:50 cafe ok clean, meal mediocre. twin room with comfortable beds
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value, superb staff on Reception

Posted 30-Apr-2015
Pros: Staff were so welcoming and helpful - many thanks to lady at Reception Sat 25th April 4pm - brilliant face for the hotel
Cons: Notices up asking people to think about other people staying in hotel Sound proofing-not pleasant hearing neighbours using bathroom
Location: Not tested as on a course at Somerset College
Good value, clean and comfortable room but sadly the really strong smell of damp or previous occupants' pets or smoking out of the window maybe rather detracted from the experience. I left the next days clothes in the car in case they became smelly! Noise between rooms not good. Noisy residents - some standing in corridor having mobile phone calls, people calling on friends and standing at doorways discussing plans loudly, people loudly talking up the corridors late and early. Perhaps notices on backs of room and corridor doors asking people to consider neighbours who may be resting or studying at any hour of the day would help.
4 out of 5
by A verified travellerfrom Peterborough uk

Nice stop over hotel

Posted 27-Mar-2015
Our experience was ok, first night a door slammer woke us up several times. If we spoke to hotel staff they were always very helpful! I would stay again but not fir a stretch of nights. Guests treat it like a motel or just a night stop over for their journey
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Northampton

Posted 14-Mar-2015
Pros: Quite central for Taunton
Cons: Security - we found on a few occasions that the reception was not maned and the front doors where left open.
Location: It was easy to find just off the M5. We didn't do any site seeing as we only came down to Taunton to attend a funeral.
The receptionist was very helpful and pleasant and was able to suggest three pubs not far away where we could get an evening meal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Weekend away

Posted 11-Mar-2015
Cons: Very peaceful retreat
Location: Nearby towns easily accessible
Very good experience, staff very helpful, room very clean
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London, England

Adequate

Posted 24-Feb-2015
Pros: Good Price
Cons: See above.
Location: Easy to find location and adequately quiet. N/A Just an overnight stop off on a journey.
Area behind basin awash with liquid soap. Basin overflow blocked. 3 out of 5 wall sockets not working - had to move kettle and use TV socket to charge phone. Not very important but create a bad overall impression.
4 out of 5
Recommended
for Personal Event
by Kimfrom Warwickshire

weekend away to chill

Posted 30-Jan-2015 on Hotels.com
Stay o k for one night
4 out of 5
Recommended
for Business Travellers
by Johnfrom Glasgow

Fine as an overnight

Posted 22-Jan-2015 on Hotels.com
Adequate but dominated by location at a bust service station although, in fairness, this is not their fault as I was aware of situation when I booked.....fine as an overnight stop....that's all
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good.

Posted 21-Jan-2015
Stayed for an evening on the way down to Cornwall. Very good service and smooth checkin by reception. Good location with good amenities. Would highly recommend.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Very pleasant, Comfy and helpful staff

Posted 7-Jan-2015 on Hotels.com
Quick and easy to check in even though it was gone midnight. Great bed Comfy and clean