Holiday Village Diplomat - Gloria Palace

3.0 star property
Suburban Sofia hotel in Gorna Banya with free parking

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May 2024

Holiday Village Diplomat - Gloria Palace

Photo gallery for Holiday Village Diplomat - Gloria Palace

Seasonal outdoor pool, open 9 AM to 5:30 PM, sun loungers
Reception
Minibar, in-room safe, desk, blackout drapes
Villa | Living room
Standard Double Room, 1 Double Bed | Bathroom

Overview of Holiday Village Diplomat - Gloria Palace

Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Air conditioning
  • Laundry
  • Pet-friendly

Check out the area

sq. Gorna Banya, Boulevard. Nikola Petkov 143, Sofia, 1614
  • Popular LocationGloria Palace1 min walk
  • Popular LocationNational Museum of History5 min drive
  • Popular LocationBusiness Park Station12 min drive
  • AirportSofia (SOF)27 min drive
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Room options

Standard Double Room, 1 Double Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Hair dryer
Bidet
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Twin Bed, Garden View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Villa

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Sofa bed
Blackout drapes/curtains
Hair dryer
Bidet
  • 54 sq ft
  • Park view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Sofia

Holiday Village Diplomat - Gloria Palace is located in Gorna Banya, a neighborhood in Sofia, and is in the suburbs. Dragalevski Monastery and Simeonovo Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Vitosha Nature Park and Yuzhen Park. Traveling with kids? Consider 1300th Anniversary Monument, or check out an event or a game at Vasil Levski Stadium. Spend some time exploring the area's activities, including downhill skiing and golfing.

What's nearby

  • National Museum of History - 5 min drive
  • Vitosha Blvd - 8 min drive
  • National Palace of Culture - 9 min drive
  • Alexander Nevski Cathedral - 11 min drive
  • Mount Vitosha - 19 min drive

Getting around

  • Moesia/New Bulgarian University Metro Station - 3 min drive
  • Sofia Sever Station - 24 min drive
  • Sofia Airport (SOF) - 27 min drive

Restaurants

  • Zenobia - 16 min walk
  • The School - 10 min walk
  • Механа Каминката - 9 min walk
  • Сладкишница Гаврош - Цех - 4 min drive
  • Pikantiko - 13 min walk

About this property

Holiday Village Diplomat - Gloria Palace

Family-friendly hotel located in Gorna Banya
Consider a stay at Holiday Village Diplomat - Gloria Palace and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy the gym, as well as activities like racquetball/squash. In-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), 4 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, a front-desk safe, and luggage storage
Room features
All guestrooms at Holiday Village Diplomat - Gloria Palace have comforts such as air conditioning and separate sitting areas, as well as amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Separate sitting areas, cable channels, and heating

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.41 per person, per night
  • Pool fee: EUR 10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 per person
  • Facilities fee: EUR 10 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 5:30 PM

Property is also known as

Holiday Village Diplomat Gloria Palace
Holiday Village Diplomat Gloria Palace Hotel
Holiday Village Diplomat Gloria Palace Hotel Sofia
Holiday Village Diplomat Gloria Palace Sofia
Village Diplomat Gloria
Village Diplomat Gloria Sofia
Holiday Village Diplomat - Gloria Palace Hotel
Holiday Village Diplomat - Gloria Palace Sofia
Holiday Village Diplomat - Gloria Palace Hotel Sofia

Frequently asked questions

Does Holiday Village Diplomat - Gloria Palace have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–5:30 PM.

Is Holiday Village Diplomat - Gloria Palace pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Holiday Village Diplomat - Gloria Palace?

Self parking is free at this property.

What time is check-in at Holiday Village Diplomat - Gloria Palace?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Holiday Village Diplomat - Gloria Palace?

Check-out is at 11:30 AM.

Does Holiday Village Diplomat - Gloria Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Holiday Village Diplomat - Gloria Palace located?

This family-friendly Sofia hotel is located in the suburbs, within 3 mi (5 km) of National Museum of History, Boyana Church and Vitosha Nature Park. 1300th Anniversary Monument and Sofia Zoo are also within 6 mi (10 km). Moesia/New Bulgarian University Metro Station is 21 minutes by foot and Ovcha kupel II Metro Station is 24 minutes.

Holiday Village Diplomat - Gloria Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iliyan

Stayed 1 night in May 2022

10/10 Excellent

Seamus Waldron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, staff and facilities.
I stayed with an 8 year old and we had a great time, though we were not there for long. We sadly arrived too late to use the pool, which did look good, but we did have dinner by the pool. My son enjoyed playing in the mini children play park. The room was an apartment. It had two floors, so very much like being in your own home. Two, yes TWO bathrooms, both with a shower. The lounge area was huge with cable TV. The Wifi was free and fast. The staff were extremely helpful and friendly. In the morning before we left for our flight home, we were able to book one of the tennis courts with rackets and balls.. Be aware that to use the pool, there is a charge as was the use of the tennis court.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not for Travelers
6 Euro or 10 Lev per person to use pool. Breakfast starts late @ 0900 to 1100 good luck with feeding kids or family and catching your early morning Flights. pool is very small and however a lot of Tennis with quality courts. Excellent and trueful Staff.
Stayed 1 night in Jul 2017

8/10 Good

Jessa, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty place/Couldn't book
-- Lodging is in a gated/secluded area with tree canopies, a few minutes outside of city center, & is old, small and cozy with stairway only, tennis court & an outdoor courtyard-restaurant that held a wedding party the next morning. -- Although we received Confirmation email & were charged the $36 with Hotels.com, the lodging didn't receive their transaction. As we were leaving for a group meet, receptionit said: I need to pay and that the website maybe took my banking info to book placement. Rather than have the cab waiting while we sort it, I paid then, later in the day, called Hotels.com about my bank being charged both $36 from them & $43 by the lodging. -- Basically, can't say I can rate the convenience of booking with Hotels.com since booking on it was ineffective. -- May be best to book directly with these lodgings so one doesn't risk the inconvenience of not knowing what you'll actually be charged, rather than what's promised on this. -- It's the simple inconvenience that the above would avoid an international pay-call to customer service, too, since I wanted to report it timely... in case Hotels' Customer Service couldn't sort it, then I could try directly since the same Receptionist might still be there. Hotels' C.S. staff called the lodging & got back to me saying, they got approval from the lodging to refund their $36. End.

2/10 Terrible

Disgruntled family, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seen Better Days!!
Stayed here for the last 6 years and have seen it gradually going down hill. This year there were cracked walls, mould, missing tiles and dirty shower. Where there had previously been a mini-bar there was just a hole, what started off as a dining area with table and chairs was now just 3 plastic chairs lined up against a wall. There were broken handles and missing furniture in the bed rooms. There was no pay per view movie channels as advertised. Although, the temperatures were still in the mid 20's the swimming pool was covered over and out of use. On our first evening the stove was not working in the restaurant so there was limited food available and on our second evening at 9 pm we were told it was last orders and we had to leave. On a positive note there was a very pleasant waitress that could speak English and did her best to look after us, although we witnessed on more than one occasion the restaurant manager shouting at her in public. After many years of enjoyment we will not be staying here again.

6/10 Okay

Shmuel, Israel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
comfortable hotel
The rooms are big and comfortable, but not with good maintenance. there is no WI-FI in the rooms, there is a seating and dining area but there is no refrigirator or dishes. the location is quite far from the center so it is not recommanded if you don't have a car. there are no nearby restuarnts (other than the one un the hotel) or supermarkets. the swiming pool is good and comfort. breakfast is standard, but the service is a bit slow.

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recomend to anyone
Very good hotel. I felt very comfortable in Villa. it gives special feeling of resting. Rooms were very cleen. Personal was very helpful and well prepared. One thing which will have to be improved is breakfast. It is quite poor. I would wish to see more variety of food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice place to stay.

8/10 Good

Stuart, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Diplomat but breakfast???
Have stayed here quite a few times and really loved it. It is convenient fro my needs as is near the outside of city. Last time the building work was still going on - this time it seemed finished and is a small oasis in the city. We stayed one night at beginning of holiday (13 September) and at the end of holiday (22nd September). The 13th was great as always expecially with the price paid through hotels.com HOWEVER was very disappointed with the 22nd because we were told breakfast would be brought to the room.... too cold for the dining area by the pool and the restaurant not open. This meant the receptionist walking down the path to the main accomodation building with clingfilmed plates of breakfast and a single cup of tea or coffee or orange therefore with pure practicalities we were limited to one cup of tea ----- it would have been nonsense to keep phoning can I have a second or even third cup. This problem could easily be reduced by having tea facilities in the room - a kettle only costs £6 from ASDA!!!!! I am still annoyed at the breakfast being served in the room as it domonished an ptherwise great holiday..... and a usually comfortable place. It later transpired that it was end of season and we were the only guests in the whole complex..... therefore I think the main reason would be keeping a catering staff memeber on just for us. An email warning us..... or offering reduction to have breakfast somewhere else and tea making facilities would have helped considerably.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022