2 bars/lounges, sports bar, pub

Reviews of Slave Lake Inn & Conference Centre

3 out of 5
Slave Lake Inn & Conference Centre
1200 Main Street, Slave Lake, AB

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 219 reviews" "
Rating 8 - Good. 98 out of 219 reviews" "
Rating 6 - Okay. 48 out of 219 reviews" "
Rating 4 - Poor. 9 out of 219 reviews" "
Rating 2 - Terrible. 6 out of 219 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmet

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast.
Stayed 1 night in May 2023

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2022

8/10 Good

Dorothy, Regina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurant with friendly staff. Breakfast was a combination of buffet and attentive table service-very nice. Easy parking. room service! comfy beds, brilliant white bedding
Stayed 1 night in Jul 2022

2/10 Terrible

Rosalina

Stayed 1 night in May 2022

10/10 Excellent

Richard

Stayed 1 night in May 2022

8/10 Good

Lauren

Stayed 1 night in Feb 2022

8/10 Good

Lauren

Stayed 1 night in Feb 2022

2/10 Terrible

Marie

Disliked: Staff & service
They would not honor my reservation
Stayed 1 night in Jan 2022

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Jan 2022

8/10 Good

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Front Desk on Nov 3, 2021
Thank you , we appreciate your review. Don't forget to check us out if your in town again for business or pleasure. We would love to have you stay with us!

10/10 Excellent

Chet

Stayed 1 night in Aug 2021

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel is older but the room was clean and staff were nice. The price for a single room is high considering the age and condition of the Hotel. Continental breakfast was good but it cost me $8.50 to fill my thermos with coffee, it was not that big of a thermos.
Stayed 1 night in Aug 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Amazing customer service 10/10 would stay again
Stayed 2 nights in Aug 2021
Response from Slave Lake Inn & Conference Centre on Aug 24, 2021
Hi Sarah, Thank you so much for taking the time to provide feedback on your stay with us at the Slave Lake Inn & Conference Centre. We take pride in our hotel and our customer service and we are always happy when it shows. We hope to see you again. Thank you,

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Had bar and restaurant on site xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 1 night in Aug 2021
Response from Slave Lake Inn & Conference Centre on Aug 24, 2021
Hi Anonymous, Thank you for taking the time to provide us with feedback. We hoped that you enjoyed your stay. And we hope to see you again. Thank you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Breakfast was included but there was not much variety but otherwise ok ...
Stayed 2 nights in Aug 2021
Response from Front Desk on Aug 12, 2021
Hi Anonymous, We are sorry to hear that you were disappointed with the breakfast...was your stay during our buffet set up...because for our complimentary breakfast we offer to our guests hot oatmeal, a variety of fresh fruit, yogurt, bacon, ham or sausage, eggs, pan fries, french toast or pancakes, toast, danishes, bagels, assortment of jams, coffee, or tea. All of it is fresh. We are sorry that you didn't enjoy it. We feel that we offer a great complimentary breakfast compared to most hotels.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very happy with the service, front desk was very helpful, went out of way to make it an enjoyable stay. allowed me to wash bike and park in undercover with security cameras overhead. good service in lounge, and good breakfast.... not just bag breakfast like many hotels.
Stayed 1 night in Jul 2021
Response from Front Desk on Aug 12, 2021
Hi James, Thank you for taking the time to provide us with feedback from your stay. We take pride in our hotel and customer service and we are happy to hear that we are doing our jobs correctly. We hope to see you again, if you are ever back in the area. Thank you

10/10 Excellent

Herb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2021

6/10 Okay

Tyler

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment
Stayed 1 night in Jul 2021
Response from Slave Lake Inn staff on Jul 13, 2021
Thank you for taking the time to leave us some feedback on your stay with us at the Slave Lake Inn & Conference Centre. We always appreciate hearing back from our guests, and we are always happy to know when they have enjoyed their stay. Thank you and we hope to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for 20 years and I am always happy with the experience! Staff are friendly and kind. room are not fancy, but clean and spacious. Looking forward to my next visit...oh wait already here.
Stayed 4 nights in Apr 2021
Response from Front Desk on Apr 21, 2021
Dear Guest, Thank you for taking the time to provide us with feedback on your experiences with us at the Slave Lake Inn & Conference Centre. We always appreciate hearing from our guests. We are so happy to hear that you are a repeat guest with us and that your stays are always a pleasant experience. We look forward to seeing you on your next stay. Thank you for always choosing the Slave Lake Inn & Conference Centre

8/10 Good

Abe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Front on Mar 30, 2021
Hi Abe, Thank you for taking the time to leave us a review. We love hearing from our guests. We hope that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre and we hope to see you again in the future. Thank you,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Slave Lake for business and this hotel works excellent for all my needs in one spot.
Stayed 1 night in Mar 2021
Response from Front Desk on Mar 25, 2021
Dear guest, Thank you for the feedback. We are always happy to hear back from our guest's. And we are glad to hear that we are meeting your needs. We look forward to seeing you on your next stay. Thank you

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021
Response from Front Desk on Mar 29, 2021
Dear guest, Thank you for taking the time to leave us a review. We appreciate any feedback that we receive from our guest's. We hope that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre and we hope to see you again. Safe travels

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded to new rooms, very spacious and clean.
Stayed 1 night in Mar 2021
Response from Front Desk on Mar 13, 2021
Dear guest, Thank you for the positive feedback. We are glad to hear that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre. We do take pride in the cleanliness of our hotel and we are always happy to hear that guest's notice and appreciate that also. We hope to see you the next time you are in town. Thank you for choosing Slave Lake Inn & Conference Centre

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband was very happy with everything and he was on business trip by himself and I stayed home in the Northwest Territories
Stayed 1 night in Feb 2021
Response from Front Desk on Mar 13, 2021
Dear guest, Thank you for taking the time to provide us with feedback on your husband's stay with us. We take pride in our customer service at the Slave Lake Inn & Conference Centre and we always like our guest's to feel take care of while they stay with us. Thank you for choosing the Slave Lake Inn and we hope to see you and your husband the next time you are in the area.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Front Desk on Feb 14, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Slave Lake Inn on Dec 22, 2020
Hello Grant, Thanks for the feedback! We hope to see you again! Best regards, Slave Lake Inn and Conference Centre

6/10 Okay

Adam

Business traveller
Disliked: Property conditions & facilities, room comfort
Room was too hot. Had to peel plastic off of ac unit and plug it in. Heat was cranked up to 25C. Ac unit too small for room.
Stayed 1 night in Oct 2020
Response from Josh on Oct 31, 2020
Hello Adam, Thank you for choosing the Slave Lake Inn and Conference Centre and sharing your experience. I am sorry to hear your room was too hot. Unfortunately, due to the unseasonable back and forth temperatures outside, it has been difficult to predict what temperature is ideal to set the room to. Normally during the winter months, the A/C's are off as they are rarely used, as well I am sorry it wasn't large enough for your needs. Thanks again for staying with us and providing your feedback. Best regards, Josh

8/10 Good

Ian, Boyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a rustic feeling which creates a nice ambience. There were a couple of places that could use some attention, ie: stain on carpet in hallway, but generally clean and pleasant.
Stayed 3 nights in Oct 2020
Response from Josh on Oct 31, 2020
Hello Ian, Thank you for choosing the Slave Lake Inn and Conference Centre and sharing your experience. I am glad you enjoyed the rustic feeling and found our hotel to be clean and pleasant. However, I am sorry for the shortcomings like the stain on the hallway carpet. We are continually striving to better ourselves and our property so we welcome any criticism. Thanks again for staying with us and providing your feedback. Best regards, Josh

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Josh on Oct 31, 2020
Hello Bradley, Thanks for staying with us and the 10 out of 10 rating. We look forward to your next stay with us. Best regards, Josh

10/10 Excellent

Alaina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Great front desk staff, clean hotel.wull definitely stay again.
Stayed 1 night in Sep 2020
Response from Josh on Oct 31, 2020
Hello Alaina, Thanks for staying with us and the 10 out of 10 rating! Glad you enjoyed the interactions with our front desk team and found our property to be clean. We look forward to your next stay with us. Best regards, Josh

4/10 Poor

Esther, Meadow Lake

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable but the costumer service was bad. Especially the lady working in the front, i also found cockroach traps which wasn’t very appealing. i wouldn’t stay here again
Stayed 1 night in Sep 2020

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Breakfast was tasty
Stayed 1 night in Aug 2020

10/10 Excellent

Jessica, edmonton

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythung was awesome. Staff was really friendly.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Peter

Stayed 1 night in Apr 2020
Response from AG on May 9, 2020
Thank You For Your Feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good to stay at but pricey for the area and condition of hotel
Stayed 1 night in Jan 2020
Response from Aniket on Feb 15, 2020
Thank You for your feedback.

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property was good. Price that I paid through Expedia was $22 more than I would have paid if I would have reserved with the hotel directly.
Stayed 1 night in Oct 2019

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we stay in Slave lake we always stayed at Slave Lake Inn, rooms are clean and decent and your always greeted with a smile
Stayed 1 night in Sep 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage! we look forward to having you stay with us in the future!

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was disgusting. The rooms were not queen beds as described. The bathroom was dirty upon check in. The staff were very kind and accommodating but I would not be staying again
Stayed 3 nights in Aug 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage! we apologise for the breakfast and there was a mix up with your room type. we hope you choose to stay with us in the future!

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage! we look forward to having you stay with us in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, clean and comfortable. Microwave and fridge in the room.
Stayed 1 night in Sep 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage! we look forward to having you stay with us in the future!

4/10 Poor

Annette, Calgary

Travelled with family
Definitely needs Reno’s to all rooms. If they advertised what the room looked like I would have stayed down the street.
Stayed 1 night in Sep 2019
Response from Management on Sep 6, 2019
Hello Annette, Please accept our sincere apology. All of our guests are important to us and we want everyone to be happy when they stay with us. If you would give us the opportunity to show you one of our Executive rooms , we would love for you to come back and stay with us again. Please contact us anytime , we would love to talk to you.

8/10 Good

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel was not clean not worth what I spent for one night stay
Stayed 1 night in Aug 2019
Response from Management on Aug 15, 2019
thank you for staying with us :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in two different hotels in Slave Lake and the Holiday Inn Express is our favourite.
Stayed 1 night in Jul 2019
Response from management on Aug 4, 2019
thank you for your patronage! we hope you choose to stay with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed in one of the newly renovated rooms. Very nicely done. Beds are great and the onsite restaurant is open 24 hours.
Stayed 2 nights in Jul 2019
Response from Aniket on Jul 29, 2019
Thank you for your feedback, We hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from management on Jul 1, 2019
thank you