All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
great restaurant with friendly staff. Breakfast was a combination of buffet and attentive table service-very
nice. Easy parking. room service! comfy beds, brilliant white bedding
Thank you , we appreciate your review. Don't forget to check us out if your in town again for business or pleasure. We would love to have you stay with us!
10/10 Excellent
Chet
Sep 22, 2021
Chet
Stayed 1 night in Aug 2021
6/10 Okay
Ben
Business traveller
Aug 23, 2021
Liked: Cleanliness, staff & service, amenities
Hotel is older but the room was clean and staff were nice. The price for a single room is high considering the age and condition of the Hotel. Continental breakfast was good but it cost me $8.50 to fill my thermos with coffee, it was not that big of a thermos.
Response from Slave Lake Inn & Conference Centre on Aug 24, 2021
Hi Sarah,
Thank you so much for taking the time to provide feedback on your stay with us at the Slave Lake Inn & Conference Centre.
We take pride in our hotel and our customer service and we are always happy when it shows.
We hope to see you again.
Thank you,
6/10 Okay
Verified traveller
Travelled with partner, Travelled with group
Aug 20, 2021
Liked: Cleanliness, staff & service, amenities
Had bar and restaurant on site xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Verified traveller
Stayed 1 night in Aug 2021
Response from Slave Lake Inn & Conference Centre on Aug 24, 2021
Hi Anonymous,
Thank you for taking the time to provide us with feedback.
We hoped that you enjoyed your stay. And we hope to see you again.
Thank you,
8/10 Good
Verified traveller
Aug 8, 2021
Liked: Cleanliness, staff & service
Breakfast was included but there was not much variety but otherwise ok ...
Verified traveller
Stayed 2 nights in Aug 2021
Response from Front Desk on Aug 12, 2021
Hi Anonymous,
We are sorry to hear that you were disappointed with the breakfast...was your stay during our buffet set up...because for our complimentary breakfast we offer to our guests hot oatmeal, a variety of fresh fruit, yogurt, bacon, ham or sausage, eggs, pan fries, french toast or pancakes, toast, danishes, bagels, assortment of jams, coffee, or tea. All of it is fresh.
We are sorry that you didn't enjoy it. We feel that we offer a great complimentary breakfast compared to most hotels.
very happy with the service, front desk was very helpful, went out of way to make it an enjoyable stay. allowed me to wash bike and park in undercover with security cameras overhead. good service in lounge, and good breakfast.... not just bag breakfast like many hotels.
James
Stayed 1 night in Jul 2021
Response from Front Desk on Aug 12, 2021
Hi James,
Thank you for taking the time to provide us with feedback from your stay.
We take pride in our hotel and customer service and we are happy to hear that we are doing our jobs correctly.
We hope to see you again, if you are ever back in the area.
Thank you
Response from Slave Lake Inn staff on Jul 13, 2021
Thank you for taking the time to leave us some feedback on your stay with us at the Slave Lake Inn & Conference Centre.
We always appreciate hearing back from our guests, and we are always happy to know when they have enjoyed their stay.
Thank you and we hope to see you again!
I have been staying here for 20 years and I am always happy with the experience! Staff are friendly and kind. room are not fancy, but clean and spacious. Looking forward to my next visit...oh wait already here.
Verified traveller
Stayed 4 nights in Apr 2021
Response from Front Desk on Apr 21, 2021
Dear Guest,
Thank you for taking the time to provide us with feedback on your experiences with us at the Slave Lake Inn & Conference Centre.
We always appreciate hearing from our guests.
We are so happy to hear that you are a repeat guest with us and that your stays are always a pleasant experience.
We look forward to seeing you on your next stay.
Thank you for always choosing the Slave Lake Inn & Conference Centre
Hi Abe,
Thank you for taking the time to leave us a review. We love hearing from our guests.
We hope that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre and we hope to see you again in the future.
Thank you,
I come to Slave Lake for business and this hotel works excellent for all my needs in one spot.
Verified traveller
Stayed 1 night in Mar 2021
Response from Front Desk on Mar 25, 2021
Dear guest,
Thank you for the feedback.
We are always happy to hear back from our guest's. And we are glad to hear that we are meeting your needs.
We look forward to seeing you on your next stay.
Thank you
8/10 Good
Verified traveller
Mar 18, 2021
Verified traveller
Stayed 1 night in Mar 2021
Response from Front Desk on Mar 29, 2021
Dear guest,
Thank you for taking the time to leave us a review. We appreciate any feedback that we receive from our guest's.
We hope that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre and we hope to see you again.
Safe travels
Got upgraded to new rooms, very spacious and clean.
Verified traveller
Stayed 1 night in Mar 2021
Response from Front Desk on Mar 13, 2021
Dear guest,
Thank you for the positive feedback. We are glad to hear that you enjoyed your stay with us at the Slave Lake Inn & Conference Centre.
We do take pride in the cleanliness of our hotel and we are always happy to hear that guest's notice and appreciate that also.
We hope to see you the next time you are in town.
Thank you for choosing Slave Lake Inn & Conference Centre
My husband was very happy with everything and he was on business trip by himself and I stayed home in the Northwest Territories
Verified traveller
Stayed 1 night in Feb 2021
Response from Front Desk on Mar 13, 2021
Dear guest,
Thank you for taking the time to provide us with feedback on your husband's stay with us.
We take pride in our customer service at the Slave Lake Inn & Conference Centre and we always like our guest's to feel take care of while they stay with us.
Thank you for choosing the Slave Lake Inn and we hope to see you and your husband the next time you are in the area.
Room was too hot. Had to peel plastic off of ac unit and plug it in. Heat was cranked up to 25C. Ac unit too small for room.
Adam
Stayed 1 night in Oct 2020
Response from Josh on Oct 31, 2020
Hello Adam,
Thank you for choosing the Slave Lake Inn and Conference Centre and sharing your experience. I am sorry to hear your room was too hot. Unfortunately, due to the unseasonable back and forth temperatures outside, it has been difficult to predict what temperature is ideal to set the room to. Normally during the winter months, the A/C's are off as they are rarely used, as well I am sorry it wasn't large enough for your needs.
Thanks again for staying with us and providing your feedback.
Best regards,
Josh
The place has a rustic feeling which creates a nice ambience.
There were a couple of places that could use some attention, ie: stain on carpet in hallway, but generally clean and pleasant.
Ian
Stayed 3 nights in Oct 2020
Response from Josh on Oct 31, 2020
Hello Ian,
Thank you for choosing the Slave Lake Inn and Conference Centre and sharing your experience. I am glad you enjoyed the rustic feeling and found our hotel to be clean and pleasant. However, I am sorry for the shortcomings like the stain on the hallway carpet. We are continually striving to better ourselves and our property so we welcome any criticism.
Thanks again for staying with us and providing your feedback.
Best regards,
Josh
Great front desk staff, clean hotel.wull definitely stay again.
Alaina
Stayed 1 night in Sep 2020
Response from Josh on Oct 31, 2020
Hello Alaina,
Thanks for staying with us and the 10 out of 10 rating! Glad you enjoyed the interactions with our front desk team and found our property to be clean. We look forward to your next stay with us.
Best regards,
Josh
The beds were comfortable but the costumer service was bad. Especially the lady working in the front, i also found cockroach traps which wasn’t very appealing. i wouldn’t stay here again
The breakfast was disgusting. The rooms were not queen beds as described. The bathroom was dirty upon check in. The staff were very kind and accommodating but I would not be staying again
Verified traveller
Stayed 3 nights in Aug 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage!
we apologise for the breakfast and there was a mix up with your room type. we hope you choose to stay with us in the future!
Big room, clean and comfortable. Microwave and fridge in the room.
Verified traveller
Stayed 1 night in Sep 2019
Response from Management on Sep 20, 2019
Thank You For Your Patronage!
we look forward to having you stay with us in the future!
4/10 Poor
Annette, Calgary
Travelled with family
Sep 6, 2019
Definitely needs Reno’s to all rooms. If they advertised what the room looked like I would have stayed down the street.
Annette
Stayed 1 night in Sep 2019
Response from Management on Sep 6, 2019
Hello Annette,
Please accept our sincere apology. All of our guests are important to us and we want everyone to be happy when they stay with us. If you would give us the opportunity to show you one of our Executive rooms , we would love for you to come back and stay with us again. Please contact us anytime , we would love to talk to you.