Lobby sitting area

Reviews of Knights Inn Slaton

2 out of 5
Knights Inn Slaton
902 N Highway 84, Slaton, TX

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 267 reviews" "
Rating 8 - Good. 88 out of 267 reviews" "
Rating 6 - Okay. 62 out of 267 reviews" "
Rating 4 - Poor. 24 out of 267 reviews" "
Rating 2 - Terrible. 15 out of 267 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We enjoyed our stay. The room was clean and Pretty comfy and the beds were firm but not too firm. We stayed one night passing through and it was perfect to shower and get rest. The breakfast is cereal and toast so at least you won’t walk away hungry For what we paid I feel we got a good deal.
Stayed 1 night in Dec 2023

6/10 Okay

Yuxi

Stayed 1 night in Nov 2023

2/10 Terrible

Miriam

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
Linens were stained and there were bugs under the bed. Couldn't rest a bit. But too tired to keep driving
Stayed 1 night in Oct 2023
Response from Guest Relations on Nov 16, 2023
Dear Miriam,Thank you for leaving us a review. We are disheartened by your experience. Our team works closely with pest control, and our housekeeping team strives to maintain the highest standards of cleanliness. Your feedback is valuable to us and will be shared with our team for improvement to see where we may have fallen short. We hope that you will give us the opportunity to show you a better stay.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!
Stayed 1 night in Sep 2023

6/10 Okay

Glynn

Travelled with partner
Liked: Cleanliness, staff & service
Met my needs at a very reasonable price.
Stayed 1 night in Sep 2023

6/10 Okay

Ashley

Travelled with pets
Liked: Staff & service
The Staff were very kind and friendly! I had no issues during my stay. The sheets and pillows had no smell so I couldn’t tell if they had been washed recently. When pulling back the sheets there was hair on both beds. The carpet felt a little dingy but overall it was a safe nights stay at a good value! Ac worked amazing! I especially appreciated the garden and grass for my dogs.
Stayed 1 night in Jul 2023

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mary Helen

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Check-in was super easy. Staff are friendly and helpful. Breakfast is simple: cereal, toast, milk, orange juice, and coffee. There are a lot of dairy farms in the area; as such, there are plenty of pests (flies, roaches) in the area. (I only saw roaches outside; they weren't in the room.) But there were a few other bugs inside; the building could probably use some improved sealing around the doors and crevices. Other than that, the room was clean, and the beds were comfy. Would stay there again!
Stayed 1 night in Jun 2023

6/10 Okay

sravya

Travelled with family
Disliked: Property conditions & facilities
Old property and the smell was weird
Stayed 1 night in May 2023

6/10 Okay

Libby, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable bed. But noisy. Most noise from highway 84.
Stayed 1 night in Apr 2023

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Too dirty to stay. We left immediately after seeing the condition of the room
Stayed 1 night in May 2023
Response from Guest Relations on May 15, 2023
Dear Bryan,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you for bringing this to our attention, and please return soon for the comfortable visit we are known for.

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understand what you are paying for. It is a dated property but at a good price. The staff was very friendly, the bed was comfortable, room was clean and the A/C was cold. Felt safe at the location.

10/10 Excellent

Nancy, Woodland Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for an early appointment in Lubbock without the busy traffic.
Stayed 1 night in Apr 2023

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Friendly at check in
Stayed 1 night in Apr 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Cindy

Stayed 3 nights in Mar 2023

8/10 Good

Nancy, Woodland Park

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the night on a road trip.
Stayed 1 night in Feb 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Dirindia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small town with a wonderful hotel
Very clean & neat. People at the desk were helpful & friendly. Would definitely stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Quyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for overnight stay. You can’t expect a lot from a hotel that stay right on freeway. It’s clean, the bed is comfortable and good location. The price is very reasonable too.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The check in staff was very kind and the rooms were clean! I have no complaints. It wasn’t high end by means but it was clean and the price was great.
Stayed 2 nights in Sep 2022

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with clean room and a comfortable bed.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean basic room. Fridge and microwave. Extended my expectations.
Stayed 1 night in Aug 2022

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this property via Expedia while standing at the front desk. The clerk said it may take 10 minutes for the booking to show, but could take less. After about 20 minutes she called her boss who said he could see the reservation in the system, but that we could not be assigned a room until the clerk could see the reservation in her system. We had been driving for more than 10 hours, it was late and we were very tired. The clerk said there was nothing she could do to help out, as she absolutely could not assign us a room until she saw the reservation in her system. Even though her boss could see it and I had confirmation of the reservation on my phone. And because we had a trailer, we were told we had to park in a specific area, which was a mud pit, so we had to wash our shoes in the sink after every trip to the truck. And the continental breakfeast conisted of Fruit Loops. :(
Stayed 1 night in Aug 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect local for easy on/ off highway. Spacious room , clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Stayed here for a week and was better than expected. Room was clean. Bed was very comfortable, especially after a long day at a new job.
Stayed 4 nights in Jul 2022

10/10 Excellent

Sherlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
easy access and friendly staff
Stayed 4 nights in Jun 2022

6/10 Okay

Sue

Travelled with family
Liked: Staff & service
It's runned down outside condition, but clean inside. No bed bugs. A lot of money for something on par with a so so motel 6. Extra charge for dog, breakfast is non existant. Just coffee, dry cereal, or toast.
Stayed 1 night in Jun 2022

10/10 Excellent

Patricia

Stayed 1 night in Jun 2022

6/10 Okay

Helen

Stayed 1 night in May 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Too tired to notice.
Stayed 1 night in May 2022

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Mobarak

Stayed 1 night in May 2022

8/10 Good

Taya Dawne

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - rude guest
The room was clean and smelled very nice when I entered. Front desk check-in was friendly and quick. Overall Hotel was great...the guest next to me not so much. Cooking on a grill right in front of the rooms (smelled my room with smoke and food smells - not good), then were out talking and smoking until 11:20 that night. This was not the hotel's fault but made my stay not as nice as it would've been, if other guests were more considerate.
Stayed 1 night in Apr 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and easy check-in. Room 216 was in good condition for the most part - the hot water flow in the bath seemed to be restricted but was adequate for a shower. The TV was working fine in the evening hours but was not working the next morning, for reasons unknown.
Stayed 1 night in Apr 2022

6/10 Okay

Terri

Travelled with pets, Travelled with partner
The thing most annoying was nowhere did it mention a pet fee ($10 per pet). Neither Expedia or the hotel site mentioned this. Also the outdoor pet area was nasty pokey grass and my dogs kept pulling stickers out of their paws. The room was fine for the price and I did really like how good the lighting was as I find most hotels too dark. Shower was great also. Breakfast looked pretty sparse but we bring our own anyway so this didn’t matter to us.
Stayed 1 night in Mar 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Clean, well maintained facility.
Stayed 1 night in Mar 2022

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Stayed 1 night in Mar 2022

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find. Would Recommend.
Knights Inn is a very conveniently located motel on the West side of Slaton, near Lubbock. Slow down a you exit Hwy 84 or you'll miss the entrance! The pricing is very reasonable. The staff is extremely friendly. The room was very clean and well maintained. I was wonderfully surprised to find that the shower head is higher than most so I (6'4") was able to shower while standing! The water pressure was a bit lower than I like, but the hot water never ran out during my nice long, hot (standing!!) shower. And there was still plenty of hot water for my wife's shower too! 9/10 Would recommend.
Knights Inn entrance
Wonderfully tall, roomy shower!
Stayed 1 night in Mar 2022

2/10 Terrible

David

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had no problems. Staff was friendly
Stayed 2 nights in Jan 2022

8/10 Good

Pablo

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Slaton
The toilet wasn't cleaned thoroughly and the shower didn't drain well. Otherwise everything was good.
Stayed 3 nights in Jan 2022

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are so nice
Stayed 1 night in Jan 2022

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the bed was comfortable
Stayed 2 nights in Jan 2022

4/10 Poor

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, bed covers stained, walls with dirt type stains in bathroom and bedroom
Stayed 1 night in Jan 2022
Response from General Manager on Jan 20, 2022
Dear Tracy, Thank you so much for taking the time to leave us your feedback. It's unfortunate to hear that the cleanliness of our accommodations failed to meet your expectations. We'll be sure to have our housekeeping team look into the issue as soon as possible. While we can't change the past, we do hope that you'll give us another chance to impress you in the future.