Exterior

Reviews of Hilton Garden Inn Sioux Falls South

3 out of 5
Hilton Garden Inn Sioux Falls South
5300 S Grand Cir, Sioux Falls, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 598 reviews" "
Rating 8 - Good. 183 out of 598 reviews" "
Rating 6 - Okay. 57 out of 598 reviews" "
Rating 4 - Poor. 20 out of 598 reviews" "
Rating 2 - Terrible. 12 out of 598 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Stayed 2 nights in Mar 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The furniture looked old and beat up. The bedding was subpar for a Hilton.
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on Mar 26, 2024
Gear HeidiThank you for staying with us at the Hilton Garden Inn Sioux Falls South. Your business is much appreciated. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service
Felt safe
Stayed 1 night in Mar 2024
Response from Matt on Mar 21, 2024
Dear MollyThank you for your business. Please let us know if you have any concerns or feedback that will help us improve our hotel.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and staff were very friendly
Stayed 2 nights in Mar 2024
Response from Matt on Mar 15, 2024
Dear MeganThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to hear that you found our hotel to be clean and quiet. It is also very nice to hear that my team were very friendly. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Kristi, Edgerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nate at check in was wonderful
Stayed 1 night in Feb 2024
Response from Matt on Feb 29, 2024
Dear KristiThank you for letting me know that Nate at check-in was wonderful. He is a great team member and we are lucky to have him. Thank you for choosing to stay with us at the Hilton Garden Inn Sioux Falls South.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
The staff at the Hilton was very friendly and kind. Maybe we are spoiled by usually having a free breakfast at hotels we stay at! So we were surprised/disappointed that breakfast was $16 each. We opted out and went to breakfast at a nearby restaurant. Overall it’s a nice hotel that fit our needs.
Stayed 1 night in Jan 2024
Response from Matt on Jan 29, 2024
Dear PaulaThank you for letting me know that my team were very friendly and kind. Please know that at Hilton Garden Inns, we do not offer complimentary breakfast because of our cook to order breakfast offering. Please know that if you would like to reserve a "bed and breakfast package" where breakfast is included, that is an option. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt on Jan 29, 2024
Dear RyanThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A little outdated for my liking for a Hilton.
It seemed like a quiet and safe area. The staff that checked me in were very friendly. The room seemed a little too dark for me which I didn’t care for. I was a little outdated as well but overall it was ok.
Stayed 1 night in Nov 2023
Response from Matt on Dec 13, 2023
Dear Valued GuestThank you for your feedback regarding your stay with us. I did want to let you know that we are under new ownership and they do have plans for a major renovation starting sometime in 2024. I appreciate your business and hope that you will stay again.Safe Travels,Matt BrunickGeneral Manager

6/10 Okay

Ben

Stayed 1 night in Nov 2023
Response from Matt on Nov 24, 2023
Dear BenThank you for your business. I am sorry that your stay wasn't better. Please let me know what issues you encountered during your stay so that we can try to get those issues resolved for future guests. I appreciate your business and hope that you will consider staying with us again.Matt BrunickGeneral Manager

6/10 Okay

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, only negative was toilet paper roll was empty and shampoo body wash was empty when arriving.
Stayed 1 night in Nov 2023
Response from Matt on Nov 22, 2023
Dear CaseyI am sorry that the toilet paper roll was empty and the shampoo and body wash were also empty. My housekeeping team missed those items and I do apologize for our mistake. I am glad that my team were friendly. I appreciate your business and your feedback. I will be sure to let my team know about those missed items.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was Excellent as always and very Clean!
Stayed 2 nights in Nov 2023
Response from Matt on Nov 22, 2023
Dear ScottThank you for your business. I appreciate you letting me know that the property was excellent as always and very clean. Thank you for your continued business. We look forward to having you back again.Safe Travels,Matt BrunickGeneral Manager

6/10 Okay

Beth

Liked: Cleanliness, staff & service
The website says breakfast included, it is not. Also, no usb charging ports in the rooms.
Stayed 1 night in Nov 2023
Response from Matt on Nov 22, 2023
Dear BethI am sorry that there was confusion on our breakfast. Do you know what site you were looking at that said we offered a free breakfast? There are bed and breakfast type packages available, but we don't offer a free breakfast since we have a full restaurant on site. We do offer a cook to order or buffet breakfast. We are also going to be going through a major remodel in the coming months which will take care of the USB port issue. I appreciate your business and hope that you will consider staying with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2023
Response from Matt on Nov 9, 2023
Dear TammyThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is wonderful to see that you thought our hotel was great. We look forward to you staying with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Getachew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I and my wife stayed 4 nights at Hilton Garden inn and we loved all the services I will come back thank you
Stayed 4 nights in Oct 2023
Response from Matt on Nov 2, 2023
Dear GetachewThank you for staying with us at the Hilton Garden Inn Sioux Falls South for 4 nights. I am happy to hear that you enjoyed your stay with us and that you will be back. Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Matt on Oct 30, 2023
Dear DonThank you for staying with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Michele

Stayed 1 night in Oct 2023
Response from Matt on Nov 1, 2023
Dear MicheleThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Jessan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023
Response from Matt on Oct 30, 2023
Dear JessanThank you for letting me know that you found the room and hotel to be very clean. I appreciate that. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Oct 2023
Response from Matt on Oct 30, 2023
Dear WendyThank you for letting me know that you found your room and hotel to be clean. I hope that you will consider staying with us again.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Matt on Oct 23, 2023
Dear JohnThank you for staying with us. We appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Caylee

Stayed 1 night in Oct 2023
Response from Matt on Oct 16, 2023
Dear CayleeThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Jacob

Stayed 1 night in Oct 2023
Response from Matt on Oct 16, 2023
Dear JacobThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Tony

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice.
Stayed 3 nights in Sep 2023
Response from Matt on Oct 12, 2023
Dear TonyThank you for staying with us. It is nice to see that you enjoyed your stay with us. I look forward to you staying with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Clean and large rooms!
Stayed 1 night in Oct 2023
Response from Matt on Oct 12, 2023
Dear HeathThank you for your business. It is great to see that you enjoyed your stay with us. I am happy that you found your room to be clean and comfortable. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Matt on Oct 12, 2023
Dear RichardThank you for your business. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, amenities
The people here were so fantastic, we booked another night this week!!
Stayed 1 night in Sep 2023
Response from Matt on Sep 28, 2023
Dear CathyThank you for letting me know how great my team is. It is always so nice to hear when they have done a good job. We all look forward to having you back.Safe Travels,Matt BrunickGeneral Manager

6/10 Okay

Jade

Stayed 1 night in Sep 2023
Response from Matt on Oct 12, 2023
Dear jadeThank you for staying with us. Please let me know what we could have done to improve your stay with us.Thank You,Matt BrunickGeneral Manager

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would choose again
This hotel is very clean and welcoming. Room had a keurig and decent mini fridge. They were accommodating when we needed a late check out. Beds are comfy.
Stayed 3 nights in Sep 2023
Response from Matt on Sep 7, 2023
Dear AngelaThank you for choosing the Sioux Falls Hilton Garden Inn South for your accommodation needs. It is great to hear that you found the hotel to be very clean and that the bed was comfortable. I am glad that we were able to accommodate your request for a late check-out. Thank you again and I hope that you will stay with us again. Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

CAROLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe
Stayed 1 night in Aug 2023
Response from Lance on Aug 30, 2023
Thank you for choosing to stay with us. I am glad you enjoyed your stay. We hope to welcome you back the next time you stay in Sioux Falls.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, clean etc. But most hotels offer a complimentary breakfast. $200/ night and to my surprise that I had to pay $16.99 for breakfast. I opted for gas station coffee and a protein bar. 😕
Stayed 1 night in Aug 2023
Response from Matt on Aug 17, 2023
Dear JeffreyThank you for choosing to stay with us. I am sorry but with all Hilton Garden Inns, there is not a complimentary breakfast due to the fact that we have full service restaurants. We do however have a bed and breakfast package that can be reserved instead of just a room. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly. The room was very clean. I was very happy with the fitness room. The temperature in there was very comfortable. Not hot. We were very happy with our stay.
Response from Matt on Aug 14, 2023
Dear JenniferThank you for choosing to stay with us at the Hilton Garden Inn Sioux Falls South. It is awesome to hear that your stay was great. Thank you for letting me know that your room was clean and my team were friendly. It is also nice to hear that you enjoyed our fitness center. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023
Response from Matt on Sep 7, 2023
Dear JenniferThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Raymond

Stayed 1 night in Aug 2023
Response from Matt on Sep 7, 2023
Dear RaymondThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Sara

Stayed 3 nights in Aug 2023
Response from Matt on Sep 7, 2023
Dear SaraThank you for staying with us at the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Teresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine. We really appreciated being allowed in before 3 due to eye surgery. the only drawback was no shampoo\conditioner and toilet seat completely loose
Stayed 1 night in Jul 2023
Response from Matt on Jul 31, 2023
Dear TeresaI am sorry that the toilet seat was loose and the bottles were out of shampoo and conditioner. I will make sure that those issues get resolved if they have not already been fixed. I hope that your eye surgery went well. We look forward to having your stay with us again in the future.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Matt on Jul 31, 2023
Dear RonaldThank you for choosing the Hilton Garden Inn Sioux Falls South as your place to stay. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Overall Good but breakfast was not good
Hotel room was nice. The breakfast options were disappointing.
Stayed 1 night in Jul 2023
Response from Matt on Jul 29, 2023
Dear Valued GuestThank you for your feedback regarding your stay. It is great to see that you enjoyed the room. What options would you like to see added to our cooked to order breakfast? Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Jun 2023
Response from Matt on Jul 6, 2023
Dear RobertThank you for staying with us at the Hilton Garden Inn Sioux Falls South. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

CURT, Rosholt

Liked: Cleanliness, staff & service, property conditions & facilities
Was handy for the purpose I needed
Stayed 1 night in Jun 2023
Response from Matt on Jun 22, 2023
Dear CurtThank you for choosing to stay with us. I am glad that our hotel was handy for the purpose that you needed. I hope that you will stay with us at the Sioux Falls Hilton Garden Inn South again.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Seth

Liked: Staff & service, property conditions & facilities
It was a nice hotel.
Stayed 1 night in Jun 2023
Response from Matt on Jun 20, 2023
Dear SethThank you for staying with us at the Sioux Falls Hilton Garden Inn South. I appreciate your business and hope that you will return.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that we could bring our dogs! Room was clean and stocked. No complaints!
Stayed 1 night in Jun 2023
Response from Matt on Jun 16, 2023
Dear KristenThank you for choosing the Sioux Falls Hilton Garden Inn South for your accommodation needs. I am happy to hear that you found the room to be clean and well stocked. I hope that you will come stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Donna

Stayed 1 night in Jun 2023
Response from Matt on Jul 6, 2023
Dear DonnaIt is outstanding to see that you enjoyed your stay with us at the Sioux Falls Hilton Garden Inn South. I hope that you will have the opportunity to stay with us again.Safe Travels, Matt BrunickGeneral Manager

10/10 Excellent

Neal

Stayed 4 nights in May 2023
Response from Matt on Jun 16, 2023
Dear NealThank you for choosing the Sioux Falls Hilton Garden Inn South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

2/10 Terrible

Diane

Stayed 1 night in Jun 2023
Response from Matt on Jun 30, 2023
Dear DianeI am sorry that your stay did not go as planned. Please let me know what issues you encountered.Thank YouMatt BrunickGeneral Manager

8/10 Good

Susan

Stayed 1 night in May 2023
Response from Matt on Jun 22, 2023
Dear SusanThank you for staying with us at the Sioux Falls Hilton Garden Inn South. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Matt on May 31, 2023
Dear LaurieThank you for choosing the Hilton Garden Inn Sioux Falls South. It is great to see that you enjoyed your stay with us. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful except the tv. We ended up just leaving it on because when we shut it off, the routine was too complicated. The staff was excellent and breakfast was excellent!!
Stayed 1 night in May 2023
Response from Matt on May 27, 2023
Dear PatriciaThank you for the great review of your stay with us at the Sioux Falls Hilton Garden Inn South. I am sorry that our televisions are sometimes hard to deal with. Our hotel was sold this past week, so we are hoping that we will be getting new televisions and a major remodel within a relatively short amount of time. I appreciate your business and hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Matt on May 27, 2023
Dear LilyThank you for choosing to stay with us at the Sioux Falls Hilton Garden Inn South. It is wonderful to see that you enjoyed your stay with us. I hope that you will stay with us again in the future.Safe Travels,Matt BrunickGeneral Manager

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was good. Needs updating.
Stayed 1 night in May 2023
Response from Matt on May 24, 2023
Dear LisaThank you for your business. I am glad that the bed was comfortable for you. Our hotel was actually just sold yesterday, so we are hoping to be able to go through a major remodel in the somewhat near future. I hope that you will stay with us again in the future.Safe Travels,Matt BrunickGeneral Manager

8/10 Good

Phyllis

Stayed 3 nights in May 2023
Response from Matt on May 31, 2023
Dear PhyllisThank you for staying with us at the Sioux Falls Hilton Garden Inn South. I hope that you will stay with us again.Safe Travels,Matt BrunickGeneral Manager