Exterior

Reviews of Hotel 81 - Balestier

2 out of 5
Hotel 81 - Balestier
226 Balestier Road, Singapore

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 76 reviews" "
Rating 8 - Good. 28 out of 76 reviews" "
Rating 6 - Okay. 21 out of 76 reviews" "
Rating 4 - Poor. 8 out of 76 reviews" "
Rating 2 - Terrible. 6 out of 76 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Poor service
Pretty sure the person sold our room to someone else despite it already being paid for as we checked in late around midnigjt, ended up having to wait half an hour for another room.
Stayed 1 night in Oct 2023

8/10 Good

YEON UNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room size is small in an old building, but it is close to the city, so it is good to access various tourist attractions. A convenience store and a 24-hour restaurant are right next door, and the hawker center is also nearby, so it's good for a meal.
Stayed 3 nights in Aug 2023

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly. I recommend it very much if you are looking for a hotel in Singapore
Stayed 3 nights in Aug 2023

6/10 Okay

Julien

Stayed 1 night in Mar 2023
Response from tay on Apr 5, 2023
Thank you for staying at Hotel 81 Balestier.

10/10 Excellent

Keng Jiam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Very good
Stayed 1 night in Dec 2022
Response from Customer Service Manager on Jan 31, 2023
Thank you for choosing hotel 81 Balestier as your choice of stay. See you soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Reception Staffs
Very efficient, courteous and professional Reception Counter Staffs.
Stayed 4 nights in Feb 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
DIRTY WORN OUT HOTEL❗❗
Worn Out, Dusty room all over, hard mattress & too soft pillows. I feel it's time the Management does something in improving guests comfort. Upkeep of rooms is getting worst
Stayed 1 night in Nov 2021

8/10 Good

SAI GEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and easy
Place is nice and close to CBD. Very accessible and close to eateries. I would recommend the place for short staycation.
Stayed 1 night in Nov 2021

10/10 Excellent

LEILEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Small hotel, stay there a night while waiting for my arrival PCR test result. Near amenities especially lots of eateries around
Stayed 1 night in Nov 2021

10/10 Excellent

Diana rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Lakshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% unsatisfied
The most terrible ever stay in my life. Room was fully un-tidy and smelled really bad. Especially the bed. It wasn’t re arranged properly and the bedsheets haven’t renewed after previous customer left out. Washroom was really wet and and not cleaned. Towels were also wet I guess they provided the same towels from previous customer. It was provided with only one water bottle for queen size double bed room. 100% unsatisfied.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed is hard and bedsheet not fasten
Stayed 1 night in Aug 2020

10/10 Excellent

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Guest Relations Manager on Mar 13, 2020
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 Excellent

Kek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Guest Relations Manager on Jan 10, 2020
We are elated that your stay with Hotel 81 Balestier was a memorable one. When you're traveling to our area again soon, do not hesitate to stay with us.

8/10 Good

POK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from ShouChiang on Nov 27, 2019
Thank you for considering Hotel 81 Balestier as your choice of stay. We hope to see you soon.

8/10 Good

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful
Stayed 1 night in Oct 2019
Response from ShouChiang on Nov 27, 2019
Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from SC on Nov 27, 2019
thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

4/10 Poor

Verified traveller

Substandard accommodation with cigarette smell in the rooms which can be a trouble. The hotel definitely has a shady set of customers dropping by which makes it very awkward for the family members.
Stayed 1 night in Sep 2019
Response from sc on Nov 27, 2019
"We are deeply embarrassed to hear that we did not provide the best possible service. It seems there were many areas that fell short in service and for that we are truly sorry. We hope we will be given an opportunity to welcome you back in the near future.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from sc on Nov 27, 2019
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019
Response from sc on Nov 27, 2019
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Terence on Aug 12, 2019
Dear Guest , Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

6/10 Okay

SIA SIN

Liked: Cleanliness, room comfort
Air cond too cold cannot adjust, the blanket should change~ Blanket should be more thick~
Stayed 1 night in Jan 2019
Response from Terence on Feb 4, 2019
Dear Guest , Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
Basic room for a night’s stay.
Stayed 1 night in Dec 2018
Response from Terence on Jan 9, 2019
Dear Guests , Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fine stay.
Room was ok.. Wall too thin occasion noise keep disrupting the sleep. Bed is ok but need change as it made noise when moved about. Limited parking space (3 for entire hotel). Overly priced during festive season. 150% higher than normal.
Stayed 1 night in Dec 2018
Response from Terence on Jan 1, 2019
Dear guest, Greeting from Hotel 81 Balestier, Thank you for staying and for sharing your feedback with us. We do hope you give us opportunity to serve you better during your next visit. Have a nice day

6/10 Okay

Terence

Stayed 1 night in Sep 2018
Response from Hotel 81 Balestier on Oct 15, 2018
Dear Guests , Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

6/10 Okay

Diana

Liked: Staff & service
The room was okay. However the aircon could not be turned off and the beds were making lots of sounds when we move around. The bed linen kept coming out too. It was irritating.
Stayed 2 nights in Sep 2018
Response from Hotel Manager on Sep 19, 2018
Dear Diana , Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

8/10 Good

Verified traveller

Quite an enjoyable experience
The staff there is rather friendly and apart from the showerhead and the electric kettle not functioning well, everything else was fine. The room is clean and very organized when we got there, nothing seems out of place.
Stayed 1 night in Aug 2018
Response from Terence on Sep 1, 2018
Greeting from Hotel 81 Balestier Thank you for staying and for sharing your feedback with us. We do hope you give us an opportunity to serve you better during your next visit. Have a nice day

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door can heard next door room people talking.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Smoky smell
Room smell too smoky, prefer better fragrance, better add some good air conditioning
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2018

8/10 Good

Munish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Raveena devi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor and bedsheets a little dirty
The floor and bed sheets were a little dirty. Place is run down. Overall not my most enjoyable stay. The location is good, which is all this place has going for itself.
Stayed 1 night in Aug 2017

10/10 Excellent

NEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay.
Easy access to the food court and public transport e.g teksi.
Response from mgr9kenneth on Oct 23, 2016
Thank you for highlighting the fact that Hotel 81 Balestier is located around great places to eat and where transport alternatives are readily available!

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so

6/10 Okay

Egle, london

Disliked: Room comfort
Uncomfortable bed, mouldy smell
It's not the best. The bed was really hard and uncomfortable and the smell in the whole hotel of mould is really overpowering. There are lots of budget hotels around for the same price and they do look much nicer.
Response from General Manager on Oct 23, 2016
Dear Egle, we are sorry for the issues experienced during your stay! Please approach the Duty Manager or Front Office staff to see how we can improve your stay! We will also be looking into those issues mentioned and be working on them! Thanks for letting us know!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is too small and too shabby for the price. Considering we saw reviews saying this is the best branch among hotel 81 chain of hotels, it would do you good never to book this hotel.

8/10 Good

Shunmugavael

Liked: Cleanliness, staff & service, room comfort
Response from General Manager on Oct 23, 2016
Thank you Shunmugavael for your kind rating of us! We do appreciate it!

8/10 Good

Nizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Joanne

6/10 Okay

Jeremiah, Singapore

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