2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Mercure Sighisoara Binderbubi - Hotel & Spa

5 out of 5
Mercure Sighisoara Binderbubi - Hotel & Spa
Nicolae Balcescu 8, Sighisoara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 159 reviews" "
Rating 8 - Good. 39 out of 159 reviews" "
Rating 6 - Okay. 15 out of 159 reviews" "
Rating 4 - Poor. 6 out of 159 reviews" "
Rating 2 - Terrible. 0 out of 159 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2024

10/10 Excellent

Leszek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. lovely team and awesome customer service. would come back again in a heartbeat. don't miss out on the cellars :)

10/10 Excellent

steve, dedham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property from a large international hotel chain, but it fits right in to the charming character of sighasoara. Very convenient, free parking and just a few minute walk to the parts of the town any tourist is there to see.
Response from CLAUDIA on Nov 30, 2023
Dear,Thank you for your feedback. Will be happy to have you with us again. Best regards, Mercure Sighisoara Binderbubi

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very helpful and kind. Very quiet and safe area and easy to walk to the old town.
Stayed 1 night in Nov 2023
Response from Claudia on Nov 30, 2023
Dear Lance,Thank you for being our guest, we'll wait for you again.Best regards,Mercure Sighisoara Binderbubi Team

8/10 Good

Paul E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Sep 2023
Response from CLAUDIA on Sep 23, 2023
Dear, Thank you for your feedback.Best regards,Mercure Sighisoara Binderbubi team

10/10 Excellent

Cezar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, very good location close to the old town
Stayed 2 nights in Sep 2023
Response from CLAUDIA on Sep 23, 2023
Dear Cezar,Thank you so much for your feedback. We wait you to have you with us again. Have a wonderful day!

8/10 Good

CAROLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Hotel bien placé a quelques minutes du centre historique. Bel hotel chaleureux, chambre agréable. Excellent petit déjeuner. Nous n'avons pas eu la chance de découvrir le spa car les horaires sont au minimum et tout le monde y va en meme temps, donc pas agreable.
Stayed 1 night in Aug 2023
Response from CLAUDIA on Sep 23, 2023
Chere Carole,Merci beaucoup pour votre opinion!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from CLAUDIA on Apr 15, 2023
Dear Nicole,Thank you so much for your feedback! We wait for you back!

8/10 Good

Shai

Stayed 1 night in Feb 2023
Response from CLAUDIA on Apr 15, 2023
Thank you for your feedback!

6/10 Okay

Giovanna

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is amazing and the rooms look nice but the bathroom had a terrible smell of sewage very strong.
Stayed 1 night in Dec 2022
Response from Claudia on Dec 23, 2022
Dear Giovanna,We are very sorry for the smell situation from bathroom! Please excuse us! We'll try to fix this.

10/10 Excellent

Comer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel. Charming, clean, quiet, with well appointed rooms. Great value. Also, a short walk from the citadel and numerous dining options.
Stayed 1 night in Sep 2022

10/10 Excellent

Tibor

Stayed 7 nights in Aug 2022

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not your typical Mercue level of service standard. Old building. Air condition was not working. Spa was closed. Breakfast was rather poor. Staff was not engaging. 2/5 rating
Stayed 1 night in Jul 2022

6/10 Okay

Glory

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights. AC did not work. Staff were friendly and helpful. They brought us a fan and apologized but could not fix the AC.
Stayed 1 night in Jun 2022

6/10 Okay

Glory

Stayed 2 nights in Jun 2022

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value
Really nice hotel just a 5 minute walk to the main square. Great value for the price
Stayed 1 night in Jun 2022

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful atmosphere, great room
The hotel has a nice atmosphere. The room was practical and had everything we needed. No view. Easy parking onsite. The location of the Hotel was perfect, just about 200m to the old town.
Stayed 1 night in May 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Free parking on site. Showers definitely smell, a bit like sewage, but the price justifies it (just kept bathroom door shut). Would stay again.
Stayed 1 night in May 2022

6/10 Okay

Asaf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No spa services
Generally the hotel was good, but we chose it in the first-place because its mentioned that they provide a variety of spa services which wasn't the case, anything related to their spa was closed which was very disappointing to find out when we checked-in and we would have chosen a different hotel if we knew it prior to our booking. Besides that it was a nice experience.
Stayed 2 nights in Apr 2022
Response from a.c. on May 25, 2022
Dear Mr. Asaf, thank you for your feedback, we are sorry for the inconvience. looking forward to have you our guest again. regards, mercure Binderbubi team

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Really nice hotel in a great area to see the old city.
Stayed 1 night in Apr 2022
Response from Claudia on Apr 19, 2022
Dear Guest, Thank you so much for your feedback. We cannot wait to have you here again!

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Claudia on Sep 18, 2021
Thank you so much!

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable clean and comfortable hotel.
Nice clean hotel close to city center and attractions.
Stayed 1 night in Sep 2021
Response from Claudia on Sep 10, 2021
Dear Andrei, Thank you so much for your feedback! We'll be happy to have you here again. Best regards,

6/10 Okay

Vadim

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bathroom smee
Stayed 1 night in Aug 2021
Response from Claudia on Sep 18, 2021
We are very sorry about this situation, we'll do our best to improve this aspect!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time at this hotel. Ms Claudia and Mss Diana at the front desk reception were both accomodating and great inkeepers. There IS 24 hour front desk reception. This is a SUPERB hotel in a very great location in the Centre. The breakfast was great. The rooms were ultra clean. Folks, it does not get any better than this. When you meet Claudia and Diana, you will of course SMILE because they want you to be comforta ble and relaxed while you stay at this venue.
Stayed 3 nights in Jul 2021
Response from Claudia on Jul 28, 2021
Thank you! We'll be more than happy to have you here again!

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Claudia on Feb 12, 2021
Thank you so much! We expect you here again.

10/10 Excellent

Laura Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Claudia on Oct 15, 2020
Thank you for staying with us and for your assessments.

10/10 Excellent

Mirela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Claudia on Aug 19, 2020
Va multumim si va asteptam cu drag sa reveniti!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bine spre goarte bine. Mai trebuie lucrat cu cei de la mentenanya, la baue nu funcyiona
Stayed 3 nights in Jul 2020
Response from Claudia on Jul 29, 2020
Buna ziua, Va multumim, ne vom stradui sa imbunatatim lucrurile.

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a relaxing getaway
Breakfast was pleasing and tasty (not to mention large). Cleanliness was spot-on ;). Area is quiet and also close to Sighisoara points of interest.
Stayed 3 nights in May 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from CLAUDIA on Dec 31, 2019
THANK YOU SO MUCH! HAPPY NEW YEAR!

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Claudia on Nov 3, 2019
THANK YOU SO MUCH!

6/10 Okay

Verified traveller

Travelled with family
Big car park, nice loby , close to town centre, 2 min walking distance
Stayed 1 night in Sep 2019
Response from Claudia on Oct 7, 2019
THANK YOU!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the city centre
Mercure Sighișoara Binderbundi is a very ornate hotel literally 5 minutes walk from the walled Citadel of Sighișoara and all of its attractions. The hotel has large comfortable rooms with large en-suites that are spotlessly clean. With free on site parking and exceptionally helpful staff. While we didn't take advantage of the hotels restaurants for our evening meals the variety of food available at the buffet style breakfast was extensive.
Stayed 2 nights in Sep 2019
Response from Claudia on Oct 7, 2019
Thank you so much!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Claudia on Aug 9, 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful design and atmosphere, very cozy as well. Very nice and helpfull staff.
Stayed 1 night in Jul 2019
Response from Claudia on Aug 9, 2019
thank you very much!

6/10 Okay

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming country hotel
Charming local country hotel. I gave it 4 stars for comfort because the air conditioning did not work and the bathtube/shower side walls were so high it was dangerous to step over safely. The included breakfast was a lovely and extensive buffet for a country hotel; well done.
Stayed 1 night in Jul 2019
Response from Claudia on Aug 9, 2019
Thank you, we'll try to improve all this.

8/10 Good

Richard

Stayed 3 nights in Jul 2019
Response from CLAUDIA on Aug 22, 2019
thank you!

10/10 Excellent

Lajuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all around
Absolutely amazing. Great accommodations with really friendly staff who spoke English and wanted to help at every turn. They upgraded my 75 year old Mom’s room, and she still can’t stop talking about how nice that was. I’d highly recommend this awesome hotel!
Stayed 1 night in Jun 2019
Response from Claudia on Jul 2, 2019
THANK YOU ! It was wonderfull to haveyou here!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely characterful hotel
Wonderful hotel full of charm in the very picturesque town of Sighisoara.
Stayed 1 night in Jun 2019
Response from CLAUDIA on Jun 29, 2019
THANK YOU SO MUCH!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019
Response from CLAUDIA on Jun 2, 2019
THANK YOU!

8/10 Good

noshir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, well located hotel
Location and condition is very good although the road it is on is not great. Staff are friendly and try to help but some issues regarding service eg shower running hot / cold. Breakfast choice good but need to keep food / plates etc topped up more often. Overall, I would recommend
Stayed 3 nights in Mar 2019
Response from CLAUDIA on Apr 13, 2019
Thank you, we'll try to improve our services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from CLAUDIA on Apr 13, 2019
THANK YOU SO MUCH!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location within a short walk from downtown. Highly recommend to anyone staying in Signisoara
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice looking hotel, with nice SPA area. Definitely recommend.
Stayed 2 nights in Oct 2018
Response from CLAUDIA on Oct 19, 2018
Thank you for choosing us. We were happy for having you.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
This is the nicest hotel I’ve stayed at in Romania.
Stayed 5 nights in Sep 2018
Response from CLAUDIA on Oct 19, 2018
Thank you so much! Thank you for staying in our hotel!

10/10 Excellent

Benjamyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel! Large room, nice hotel, great breakfast
Stayed 1 night in Jul 2018
Response from CLAUDIA on Oct 2, 2018
Thank you for choosing us and we wait to have you back soon!

8/10 Good

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from CLAUDIA on Oct 2, 2018
Thank you for your appreciations and for choosing us.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice hotel.
Nice hotel, but far from 5 stars. Cleanliness and breakfast should be improved.
Stayed 2 nights in Sep 2018
Response from CLAUDIA on Oct 2, 2018
Dear client, We have 4*, not 5*, but anyway we thank you for your feedback and for choosing to be our guests, we'll do our best.

10/10 Excellent

Martina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely medieval town.
Really lovely hotel decor, spacious room with aircon and good size bathroom. Breakfast choice was excellent as well. Would return again.
Stayed 1 night in Aug 2018
Response from CLAUDIA on Oct 2, 2018
Thank you for your appreciations and for choosing us. We 'll wait to see you again soon.