Couples treatment rooms, sauna, spa tub, hot springs, Turkish bath
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Reviews of Fonteverde Lifestyle & Thermal Retreat

5 out of 5
Fonteverde Lifestyle & Thermal Retreat
Localita Terme, 1, San Casciano dei Bagni, SI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 135 reviews" "
Rating 8 - Good. 30 out of 135 reviews" "
Rating 6 - Okay. 7 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 0 out of 135 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Chandler

Stayed 2 nights in Jan 2024
Response from Alessandra Ferrara on Mar 3, 2024
Dear Jennifer,thank you for choosing Fonteverde for your relaxing holiday in Tuscany and for sharing your wonderful experience, rewarding us with the best possible rating.We hope to see you soon again and send our best regards.Alessandra FerraraRoom Division Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

david

Travelled with family
Liked: Amenities
5 stars in every catagory
Stayed 1 night in Aug 2023
Response from Alessandra Ferrara on Aug 15, 2023
Dear David,thank you for choosing Fonteverde and for taking the time to share your impressive experience.We are very happy to read your complete appreciation in all aspects of your stay, your simple comment is a valuable source of motivation.We look forward to welcome you soon again and send our best regards.Alessandra FerraraRoom Division Manager

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

10/10 Excellent

Ekaterina

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, spa, and staff were great! Highly recommend for a quiet and relaxing getaway.
Stayed 6 nights in Jun 2022
Response from Alessandra Ferrara on Oct 25, 2022
Dear Alexander,sorry for our delayed reply, we wanted to thank you for choosing Fonteverde and for taking the time to share your amazing experience.We are very happy to read your appreciation on the property and, mostly, on the staff, the real engine of the resort, working every day to grant our guests a total rest and relax.We hope to welcome you soon again and send our best regards.Alessandra FerraraRoom Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with epic spa!
Very comfortable and enjoyable stay, nice village within a short walking distance. Some staff a little short and abrasive but most were nice!
Stayed 3 nights in Aug 2022
Response from Alessandra Ferrara on Oct 25, 2022
Dear Anonymous,we are sorry for the delayed reply and wished to thank you for choosing Fonteverde and for taking the time to share your experience.We are very happy to receive your review with the maximum possible score and mostly for the nice comments on the location and staff .We hope to welcome you soon again and send our best regards.Alessandra FerraraRoom Division Manager

10/10 Excellent

Lucrezia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2022
Response from Alessandra Ferrara on Aug 16, 2022
Dear Lucrezia, thank you for visiting Fonteverde and for taking the time to share your amazing experience. We are very happy to know that your stay was completely satisfactory and we hope to see you soon again in the next future. Best regards, Alessandra Ferrara Room Division Manager

8/10 Good

Federica

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Alessandra Ferrara on May 14, 2022
Gentilissima Federica, ci scusiamo per non aver risposto prima alla sua gradita recensione, che la ringraziamo per aver condiviso assegnandoci un buon punteggio. Grazie alla sua testimonianza notiamo che possiamo ancora migliorare alcuni aspetti del nostro servizio e sarebbe molto importante per noi avere qualche dettaglio in più, che speriamo di poter approfondire personalmente con lei in occasione del suo prossimo soggiorno. Con la speranza di accoglierla presto nuovamente, porgiamo i nostri più cordiali saluti. Alessandra Ferrara Room Division Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star luxe in glorious Tuscany
Very comfortable truly five star hotel and experience with a variety of pools and a glorious view in a small Tuscany village.
Stayed 4 nights in Jul 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIrst class five star hotel in beautiful Umbria
Comfortable five star hotel in a spectacular setting and with thermal pools and spa thrown in. All staff were friendly and welcoming and nothing was too much trouble. Great drinks on the terrace watching the sunset. Wide choice of pools so plenty of room even when busy. Will come again.
Stayed 5 nights in Aug 2020

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Structure is good, but rather old - specially the bathrooms. The spa structure is clearly outdated and oddly configured - a shabby light green color paints all its walls and it really looks like an hospital.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fonteverde pampered us and left us feeling refreshed and well rested.
Stayed 1 night in Oct 2019
Response from Alessandra Ferrara on Oct 18, 2019
Good morning! We are very happy as it is our job to pamper guests and make them feel relaxed and restored. Thank you for your message, we will wait or you soon!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Fonteverde
Hotel was beautiful but outdated. Beds were not comfortable. Thermal pools were amazing. Service was great. There was a car rally when we arrived so that was cool
Stayed 2 nights in Sep 2019
Response from Alessandra Ferrara on Oct 18, 2019
Good morning! We do our job with passion every day, so it is very important for us to know that you appreciated the staff and service. We look forward to welcoming you soon again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, unequivocal 5 star standard
Stayed a couple of days while attending a classical music festival. Warm and friendly welcome, good food in the restaurant. Prices for extras (like mini bar drinks) are quite high though, even by 5 star hotel standards. Good, stable fast and free wifi.
Stayed 2 nights in Jul 2019
Response from AlessandraFerrara on Jul 9, 2019
Dear Mr. Richard, thank you for your kind review and for your compliments to the staff and facilities. We hope to welcome you soon again! ALESSANDRA FERRARA Room Division Manager

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old charm resort with pictures setting and beautiful amenities.
Stayed 5 nights in Jan 2019

6/10 Okay

Nour

Liked: Property conditions & facilities
Disliked: Room comfort
We arrived for a weekend gateway very late around 1am. Late check in was available even though it advised to call in advance. Here are the highlights of the trip: - Staff. Some very bad some really good. We had a lady at the reception who was really antipathetic. When we had an issue with the room instead of solving it right away, she acted like if she was doing us a favor and she did not know about any tours. Instead I would like to specially thank Jonathan who was incredibly helpful recommending the restaurants and bringing us to the tours we booked. - Rooms: We booked the standard room. It is clean but we had an disgusting smell (sewer smell) in ours. Very old fashioned furniture, and small in size. - Hotel amenities: HIGHLIGHT OF THE TRIP. The pools and the spa are just incredibly beautiful. We had an incredible experience here. We enjoyed watching the most gorgeous Tuscany sunset in one of the infinity pool with our private Jacuzzi. Special recommendation for the infinity pool in the middle with a large window. - Breakfast: AWESOME! Lots of variety and beautiful view to go with it. - Tours: we had the a massage, it was average as she forgot to massage some parts of our bodies :D and the horse riding tour was in a beautiful location but not the best riding experience. On overall, I would not come back to the hotel but I would strongly advice the terme.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Beautiful hotel with views of the Tuscany countryside. Attentive staff, relaxing spa atmosphere.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The hotel is beautiful and the staff treated us like we were the only guests at the hotel. We missed the hotel the minute we drove through the gates to leave.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
The natural pools are amazing and therapeutic. I would recommend this place to anyone.
Stayed 2 nights in Mar 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great. Amazing relaxing getaway.

8/10 Good

Hervey, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Spa Heaven

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking setting -- unbelievably relaxing
This is an amazing hotel... The atmosphere is very very upscale - yet very comfortable and friendly. The spa and incredible pools are amazingly relaxing and therapeutic --- top of the line !!

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, one of the best places I have visited

10/10 Excellent

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful rural spa hotel
This hotel is simply lovely. From driving past the ancient San Casciano dei Bagni, arriving at the private gates, checking in and seeing the room with the wonderful view and using the amazing spa this place is perfection. The staff are so friendly and the grounds are beautiful. If you want a few days away from everything then this is the place. The restaurant is also superb. Sometimes hotel restaurants can be soulless or a bit hit and miss but this was lively with excellent food. We will be back next year!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Tuscany
The hotel is amazing. If you truly want to get way from the world, this is it. Relaxing and healing of your body and spirit. The landscape is beautiful, the staff is top notch. Our room was comfortable and spacious. The resort is tucked away so you will need a car service if you want to go anywhere else, though you won't want to leave.

8/10 Good

michell, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast excellent staff at breakfast very friendly . Some of the staff not so friendly especially as we had little Italian . Other staff members exceptionally helpful and friendly . Not really close to the Tuscan towns that are popular but probably not the accommodation for touring but rather Relaxing .

10/10 Excellent

Panos, Athens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury retreat
Beautiful setting and hotel with excellent spa facilities and very professional staff. Good location to wonder around the hills of Toscana.

10/10 Excellent

Philip, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bagno and spa in Tuscany
Two of us stayed one night in mid March. It was wonderful. The service, the room, the food, the baths, the spa services were all excellent, and because we stayed on a Sunday night during the off-season, the price was very reasonable. Plus I cashed in a Hotels.com free room and it was a bargain. They even upgraded is to a room with a view over the pools to the mountains. The weather was dreary with spotty light to moderate rain which seemed to abate when we were in the pools. Thank you ancient Tuscan rain gods. As a result of the season, the day, and the weather, we almost had the place to ourselves. We stayed at the Adler several years ago and it did not measure up to Fonteverde. The view at the Adler is magical, but the restaurant, the service, the ambience, and the facilities are inferior. Plus it's more expensive. I checked it first.

10/10 Excellent

Flora, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved this hotel.
It is truly 5 star experience .i would like to mention One of the stuff members-Katya.She was amazing.we will be back for sure in the future.

10/10 Excellent

gerry v, Palm Beach

Liked: Cleanliness, property conditions & facilities, room comfort
Tough start great finish
Rough start. Hot water ran muddy for 20 minutes. The prickly desk personel said they had a line break and were incredulious that we had come down to inform them. Obviously the room was not in ready condition and the phone did not work. Spa , bar, and our room were all first class. The breakfast was unbelievable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Holiday
Amazing stay at this beautiful SPA resort! Definitely recommend it.

10/10 Excellent

Alberto Luchtan MD, Boca Ratón Fla Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazig
One of The best spas you can imagine Absolutely give stars

10/10 Excellent

BQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Beautiful property, great staff and an amazing experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alessandra Ferrara on Aug 15, 2023
Gentilissima Daniela,la ringraziamo per aver scelto Fonteverde per la sua pausa di relax e benessere e per aver condiviso la sua bella esperienza.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti ed auguri di buon ferragosto.Alessandra FerraraRoom Division Manager

10/10 Excellent

torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BELLEZZA DEL POSTO PERSONALE CORDIALE E PROFESSIONALE
Stayed 1 night in Apr 2023
Response from Alessandra Ferrara on Apr 30, 2023
Gentilissimo Michele.la ringraziamo per aver scelto Fonteverde e per aver condiviso la sua bella esperienza di pace e relax.Ci fa molto piacere leggere il suo apprezzamento per la struttura che, con la bellezza della natura circostante e le coccole che ci piace tanto garantire ai nostri ospiti, può essere senz'altro un angolo di pace e tranquillità.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

10/10 Excellent

Alessandro

Stayed 2 nights in Mar 2023
Response from Alessandra Ferrara on Apr 30, 2023
Gentilissimo Alessandro,con un po' di ritardo, del quale ci scusiamo, rispondiamo alla sua gradita recensione, ringraziandola per aver reso pubblico, con la migliore valutazione possibile, il nostro impegno quotidiano per assicurare agli ospiti di Fonteverde tanto benessere e relax.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2023
Response from Alessandra Ferrara on Mar 19, 2023
Dear Mr. Philip,thank you for choosing Fonteverde and for taking the time to share your amazing experience, that we are proud and happy to receive with the best available score and a very motivating comment.We hope to see you soon again and send our best regards.Alessandra FerraraRoom Division Manager

10/10 Excellent

federico

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo
Stayed 2 nights in Mar 2023
Response from Alessandra Ferrara on Mar 19, 2023
Gentilissimo Federico,la ringraziamo per aver scelto Fonteverde per la sua vacanza di benessere e per aver condiviso la sua bella esperienza, premiandoci con la migliore valutazione possibile.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura che andrebbe ammodernata
Stayed 1 night in Mar 2023
Response from Alessandra Ferrara on Mar 19, 2023
Gentilissimo Giuseppe,la ringraziamo per aver scelto Fonteverde per la sua vacanza di benessere e per aver condiviso la sua esperienza.Ci teniamo a raccontarle come stiamo cercando di rendere la nostra struttura ancora più accogliente; dopo il restyling portato a termine a gennaio 2021 per gli arredi, stiamo provvedendo a cambiare anche le dotazioni interne, aggiungendo efficienza e piccoli dettagli che possano coccolare i nostri ospiti, come giustamente lei ci suggerisce.Ci auguriamo di poter terminare nel più breve tempo e poterla aver ancora nostro ospite.Un cordiale saluto,Alessandra FerraraRoom Division Manager

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Alessandra Ferrara on Apr 30, 2023
Gentilissimo Riccardo,con un po' di ritardo, del quale ci scusiamo, rispondiamo alla sua gentile recensione e la ringraziamo per aver condiviso la sua piacevole esperienza a Fonteverde.Ci auguriamo di poterla presto accogliere nuovamente quale nostro gradito ospite e, con l'occasione, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

10/10 Excellent

elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sono rimasta piacevolmente colpita da questa struttura immersa nel verde e nel silenzio delle colline. le piscine di acqua termale ti rigenerano. c'è tranquillità e silenzio, la camera era bella e pulita. la struttura in generale merita.. tutti davvero gentili.
Stayed 1 night in Feb 2023
Response from Alessandra Ferrara on Feb 25, 2023
Gentilissima Elisa,la ringraziamo per aver scelto Fonteverde e per aver condiviso la sua bella esperienza, che ci premia con un bellissimo punteggio.Ci fa molto piacere leggere come abbia potuto apprezzare la pace e la serenità che circondano il nostro resort, grazie alla bellezza della natura che, insieme alle nostre acque termali rigeneranti e curative, è la cornice ideale per un soggiorno di pieno riposo e relax, che siamo felici di aver contribuito a rendere speciale. Ci auguriamo di poterla accogliere presto nuovamente. Un cordiale saluto,Alessandra FerraraRoom Division Manager

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Alessandra Ferrara on Mar 19, 2023
Gentilissimo Alessandro,la ringraziamo per aver scelto Fonteverde per la sua vacanza di benessere e per aver condiviso la sua bella esperienza, premiandoci con la migliore valutazione possibile in ogni servizzio.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

10/10 Excellent

Caterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un angolo di paradiso dove rilassarsi e ricaricare le energie, immersi nel verde e supportati da uno staff cortese e disponibile
Stayed 1 night in Feb 2023
Response from Alessandra Ferrara on Feb 25, 2023
Gentilissima Caterina,la ringraziamo per aver scelto Fonteverde e per aver condiviso la sua bella esperienza assegnandoci la migliore valutazione possibile.Ci fa molto piacere riscontrare il suo apprezzamento per la struttura e per l'accoglienza ricevuta, felici di essere riusciti a rendere il vostro soggiorno speciale.Con la speranza di poterla presto accogliere nuovamente, porgiamo i nostri più cordiali saluti.Alessandra FerraraRoom Division Manager

10/10 Excellent

Marco