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Reviews of Victoria Angkor Resort & Spa

5 out of 5
Victoria Angkor Resort & Spa
Central Park, P.O Box 93145, Siem Reap, Siem Reap

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 460 reviews" "
Rating 8 - Good. 84 out of 460 reviews" "
Rating 6 - Okay. 10 out of 460 reviews" "
Rating 4 - Poor. 5 out of 460 reviews" "
Rating 2 - Terrible. 1 out of 460 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Stay
Exceptional hotel and staff. They went above and beyond the call of duty to help us when our visit was derailed by the COVID crisis. Fabulous property, fabulous rooms, fabulous breakfast. We can't wait to return!
Stayed 2 nights in Mar 2020
Response from Sales Dept. on Mar 23, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and satisfy our service. Our team look forward to welcome you back.

10/10 Excellent

Peter, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property is great, good location and service with excellent amenities
Stayed 3 nights in Feb 2020
Response from Sales Dept. on Mar 4, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and satisfied our service. Our team look forward to welcome you back.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk boy in Angkor
Just a lovely colonial style hotel. Wonderful pool area.
Stayed 3 nights in Feb 2020
Response from Sales Dept. on Feb 28, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and take value time to review us. Our team look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was excellent, service and food was excellent.
Stayed 3 nights in Jan 2020
Response from Sales Dept. on Feb 12, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and take value time to comment. Our team look forward to welcome you back.

10/10 Excellent

Maggie, London

Liked: Cleanliness, staff & service
This hotel has a very nice atmosphere and friendly staff. We loved our room which overlooked the pool.
Stayed 1 night in Jan 2020
Response from Sales Dept. on Feb 6, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and take value time to comment. Our team look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Sales Dept. on Feb 3, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and take value time to comment. Our team look forward to welcome you back.

10/10 Excellent

Sam, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Colonial style hotel with old world charm. Very attentive staff that makes sure that your needs are taken care of. Khenya at the front fest was very helpful whenever we had any questions.
Stayed 3 nights in Jan 2020
Response from Sales dept. on Feb 1, 2020
First, we would like to express our sincerely thanks for choosing to stay with us during traveling in Siem reap. We are happy that you enjoy your stay with us and take value time to comment. Our team look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Sales Dept. on Jan 10, 2020
Thank you for stay with us and take time for value comment. Our team look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Clean hotel. Friendly staff. Free airport shuttle. Good breakfast.
Stayed 3 nights in Dec 2019
Response from Sales Dept. on Jan 7, 2020
We would like to express our sincerely thanks for stay with us during traveling in Siem reap. We happy that you enjoy your stay with us and satisfied our service. Our team look forward to welcome you back.

10/10 Excellent

Peter-AndreasKu, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet environment Outstanding and very friendly service
Stayed 9 nights in Dec 2019
Response from Sales Dept. on Dec 28, 2019
We would like to express our sincerely thanks for choosing to stay with us during traveling in Siem Reap. We happy that you enjoy your stay and satisfied with our service. Our team look forward to welcome you back. Best regards,

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of good taste in the French quarter
The whole family of 4 adults loved this colonial style hotel. Spacious, quiet rooms, great pool and Spa, delicious buffet for breakfast
Stayed 4 nights in Dec 2019
Response from Sales Dept. on Dec 22, 2019
We are happy that you satisfied our service and enjoy your stay with us. First we would like express sincerely thank for you choose our hotel for your accommodation during your traveling in Siem reap. Our team look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favourite places to stay ever. Everything is first class and the staff are all so friendly and helpful. Convenient location too. I can't recommend staying at this place more enthusiastically.
Stayed 8 nights in Nov 2019
Response from Sales Dept. on Dec 4, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet oasis from the hustle and bustle of Siem Reap, made especially pleasant by the staff. All were happy, polite and went out of their way to be helpful. From Raksmey,Risa and especially Sona in reception to the restaurant and bar staff and the guys round the pool they were all great. I would certainly recommend this hotel to anyone visiting Siem Reap and will happily stay there again if we return to Siem Reap.
Stayed 4 nights in Nov 2019
Response from Sales Dept. on Nov 25, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Sales Dept. on Nov 25, 2019
Thank you for stay with us and we look forward to welcome you back.

8/10 Good

Stephen Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Food hugely overpriced
This is a great resort in an excellent location. Spotlessly clean and very colonial in feel. Staff and service perfect. Breakfast buffet was very high quality but food at lunch was mixed in quality and hugely overpriced compared with other hotels locally and even more expensive in some cases than a 5* hotel in the west. Having stayed at Victoria hotels in Vietnam it felt like this one was extracting as many dollars as possible from guests charging western prices whilst ( presumably) paying their wonderful staff local rates.
Stayed 6 nights in Oct 2019
Response from Sales Dept. on Oct 28, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Katriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great service. Very nice atmosphere
Stayed 4 nights in Jan 2019
Response from Sales Dept. on Oct 24, 2019
Thank you for value comment and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Sales Dept. on Aug 30, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back
What an amazing hotel, the food and service are excellent. All the staff are very polite, friendly and extremely helpful. I had the best massage ever in the spa. I’ll be booking again soon.
Stayed 2 nights in Aug 2019
Response from Sales Dept. on Aug 10, 2019
Thank you very much for stay with us and we are so happy that you enjoy your during stay. We look forward to welcome you back.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Sales Dept. on Aug 9, 2019
Thank you for stay with us and we look forward to welcome you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in great location. Lovely old colonial building with original features. Great pool etc and staff superb. Let down by over charging for breakfast, transfers etc which should be half the price.
Stayed 3 nights in Jul 2019
Response from Sales Dept. on Aug 3, 2019
Thank you for value comment and we look forward to welcome you back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor is lovely, traditional, old-style colonial architecture with luxurious vegetation around a lovely pool. The service is exceptional and the rooms are relatively spacious and extremely comfortable. There is a lack of facilities which one would normally associate with the word resort, with even the advertised on site boutique being shut up without explanation or warning. Food is good, pricey by Cambodian standards but good value in my opinion with the possible exception of breakfast, although it is a varied and good quality spread. We would happily return, possibly with family, but there is very little to appeal to older children.
Stayed 2 nights in Jul 2019
Response from Sales Dept. on Jul 30, 2019
Thank you for value comment to improve our service. We look forward to welcome you back.

10/10 Excellent

Joaquin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Sales Dept. on Jul 28, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly, helpful staff. Loved our stay here
Stayed 4 nights in Jul 2019
Response from Sale Dept. on Jul 17, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the Victorian feel of the hotel. I felt transported back to a more elegant time. The staff were very helpful and friendly. Its location was convenient. The National Museum was right next door.
Stayed 5 nights in Jul 2019
Response from Sale Dept. on Jul 12, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful place to stay and has all the facilities you could need. The town center is a brief $2 dollar Tuk-Tuk ride away as well. The staff are very accommodating and make every effort to make your stay a pleasant experience.
Stayed 2 nights in Jul 2019
Response from Sale Dept. on Jul 8, 2019
Thank you for stay with us and happy that your enjoy your stay. We look froward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room The Ming Suite Fabulous facilities Fabulous staff
Stayed 4 nights in Jun 2019
Response from Sale Dept. on Jul 1, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Sale Dept. on Jun 25, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Sale Dept. on Jun 22, 2019
Thank you for stay with us and we look forward welcome your back.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome location. Friendly staff.
Stayed 2 nights in Jun 2019
Response from Sale Dept. on Jun 15, 2019
Thank you for your value comment and stay with us. We look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Sales Dept. on Jun 11, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. I would recommend this hotel to anyone.
Stayed 3 nights in May 2019
Response from Sales Dept. on Jun 10, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sales Dept. on May 31, 2019
Thank you for your stay with us and we look forward to welcome you back.

8/10 Good

Bunleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Sale Dept. on May 24, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very relaxing. We had a balcony room overlooking the pool. The pool is surrounded by a lush garden. The staff couldn't do more to make your stay more enjoyable.
Stayed 5 nights in May 2019
Response from Sales Dept. on May 21, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria hotel has lots of character and is well located off the main busy roads. All the staff are friendly and helpful. Cannot fault.
Stayed 3 nights in May 2019
Response from Sales Dept. on May 13, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
We spent a couple of extra days in Siem Reap after a group tour. This hotel was exceptional in every respect.
Stayed 2 nights in Apr 2019
Response from Sale Dept. on Apr 30, 2019
Thank you for stay with us and we look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Sale Dept. on Apr 27, 2019
Thank you for stay with us and we look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable hotel
Stayed 3 nights in Apr 2019
Response from Sales Dept. on Apr 25, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the traditional Cambodian style of this property, charming and comfortable.
Stayed 2 nights in Apr 2019
Response from Sales Dept. on Apr 22, 2019
Thank you for stay with us and we look froward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is incredible; it is salt water and feels amazing after long day outside and big enough to swim laps. The room is very spacious. The location is central but some hotels located better. Main complaint is WiFi is absolutely awful - better WiFi everywhere else in Siem Reap. And happy hour total rip off - I noticed the next day that the “2 for 1” happy hour just means only 1/2 drink served twice.
Stayed 3 nights in Apr 2019
Response from Sale Dept. on Apr 9, 2019
Thank you for value comment to improve our service and we look froward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Location was close to the centre of town, staff were exceptionally helpful, particularly with our two young children. The pool and kids club were a delight. The hotel itself is not too large and easy to get around. I highly reccomend.
Stayed 3 nights in Mar 2019
Response from Sales Dept. on Apr 8, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Sales Dept. on Apr 5, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay - very relaxing and a beautiful setting
Stayed 3 nights in Mar 2019
Response from Sale Dept. on Mar 25, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ponds and the pool. The restaurant was very nice.
Stayed 2 nights in Mar 2019
Response from Sale Dept. on Mar 18, 2019
Thank you for stay with us and we look forward to welcome you back

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Its clean and quite but the only things is mosquitoes and some areas not well lit.
Stayed 2 nights in Feb 2019
Response from Sales Dept. on Mar 11, 2019
Thank you for kind comment and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was superb. We arrived at the hotel at 10am and they offered us early checkin. On our last day, they offered us late checkout till 1pm. And they have always been very helpful with traveling ideas.
Stayed 4 nights in Feb 2019
Response from Sales Dept. on Mar 11, 2019
Thank you very much for stay with us and we look forward to welcome you back.

10/10 Excellent

John, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Sales Dept. on Mar 5, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing. I enjoyed the soup rice noodles every day.
Stayed 4 nights in Feb 2019
Response from Sales Dept. on Mar 4, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

JagMohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Sales Dept. on Feb 22, 2019
Thank you for stay with us and we look forward to welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Sale Dept. on Apr 1, 2019
Thank you for stay with us and we look forward to welcome you back.