Outdoor pool, pool umbrellas, sun loungers
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Reviews of Baby Elephant Boutique Hotel

3 out of 5
Baby Elephant Boutique Hotel
Road 53 #418, Vihearchin - Svay Dangkom, Siem Reap

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 114 reviews" "
Rating 8 - Good. 30 out of 114 reviews" "
Rating 6 - Okay. 7 out of 114 reviews" "
Rating 4 - Poor. 3 out of 114 reviews" "
Rating 2 - Terrible. 0 out of 114 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seung, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful! The food is great, as well as the service! Thank you so much!
Stayed 1 night in Jan 2024

10/10 Excellent

Seung, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in Siem Reap! Quiet and lovely location. Great facilities, food and service. Thank you!
Stayed 1 night in Jan 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fleas and gnats in room probably from dogs roaming hall on first floor. Dirt street in front is rediculously pitted and rocky. Tuk tuks have to slow down and swerve to avoid holes. Sounds like I am joking but it is worse than I have described. Other than these two issues everything was wonderful. Staff was especially nice and accommodating.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and food was great.

8/10 Good

Melissa

Stayed 4 nights in Oct 2023

10/10 Excellent

Katherine

Stayed 5 nights in Mar 2023

4/10 Poor

Christie Owen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room has lots of mosquitos, AC was broken and it was 90 degrees that day.
Stayed 2 nights in Feb 2023

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Bev&Lee, Cairns, QLD Australia

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice and the location was close enough to town without being noisy. The room was clean and well presented. The bed was large but very hard and the duvet insert was filthy (which we removed and advised the staff). The bathroom needed some work with minor repairs to the shower head. Our door (and others doors) locks we’re not working properly, but were fixed through the stay. The resort is a training restaurant, and the staff were always polite and happy to help. However they all need more training! The staff are trying their hardest but lack basic training. Food was hit and miss and very expensive for the location. The beer tap must have been set up wrong as all we got was head. We felt sorry for the staff as they were trying their hardest, but it seemed as though they were not receiving the required training to take this from an average to excellent boutique resort. We also had trouble settling our bill as we were charged for services we did not use, such as laundry. We cleared this up, paid and settled, but we’re asked again to pay for it long after we checked out.
Stayed 8 nights in Feb 2020
Response from Mss Kim on Jul 30, 2020
Dear Bev and Lee Greeting from Baby Elephant boutique hotel in Siem Reap. Thank you for taking the time to write your review, your comments are very much valued. We're regret that we have some issue during your stay. We have ensured that the concerned department have been advised to increase measures to handle this properly Please do accept my sincere apology over the issue and hope that you will be giving us another chance to serve you again in the future. Sincerely!! Mss Kim and The Baby Elephant Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner room. Nice courtyard. Good breakfast.
Stayed 2 nights in Jan 2020
Response from Mss Kim on Jul 30, 2020
Dear Our Value Guest Greeting from Baby Elephant boutique hotel in Siem Reap. Thank you so much for spending your value time to write the wonderful review of Baby Elephant. We will share this wonderful word to all of our team. We wishing you all the best. Mss Kim and The Baby Elephant Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and pool. The staff was super helpful and arranged transport with a great Tuk Tuk driver to all of our destinations
Stayed 11 nights in Dec 2019
Response from Mss Kim on Jul 30, 2020
Dear Our Value Guest Greeting from Baby Elephant boutique hotel in Siem reap. Thank you so much for choosing to stay with us and left a fantastic review of Baby Elephant, we will share this wonderful word to our team. We look forward to see you next time. Kind Regards Mss Kim and The Baby Elephant Team

10/10 Excellent

Tony, Manila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was wonderful! As was the bar and outdoor cafe adjacent to the pool. Truly enjoyed having the hotel's tuktuk available anytime, although we were in walking distance to most things we wished to do and see in town. Everyone on staff was helpful and genuinely pleasant all the time.
Stayed 3 nights in May 2019
Response from Mss Kim on Jul 30, 2020
Dear Tony Greeting from Baby Elephant boutique hotel in Siem Reap. Thank you so much for choosing to stay with us and we really appreciate for your wonderful review, we will share this to the whole team. Hope you have a good day. Mss Kim and The Baby Elephant Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Staff very kind and attentive. Facilities were great ; we loved the clean, saltwater pool. Breakfasts were very good, excellent choices available. Lunch very tasty. Quick to walk out to other restaurants. Well done for reducing plastics, water fillers for free top ups and bamboo straws. Trips were well organised and good value. All round a great experience and would recommend.
Stayed 5 nights in Jul 2019
Response from Mss Kim on Jul 30, 2020
Dear Our Value Guest Greeting from Baby Elephant boutique hotel in Siem Reap. Thank you so much for your kind comment. We truly appreciate you taking the time to give us a review. We hope to welcome you again soon. Kind regards Mss Kim and The Baby Elephant Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the baby Elephant. Staff very friendly. Pool was weclome after being out. No need to go out for a meal.
Stayed 3 nights in Jun 2019
Response from Mss Kim on Jul 30, 2020
Dear Our Value Guest Greeting from Baby Elephant boutique hotel in Siem Reap. Thank you so much for your kind comment. We truly appreciate you taking the time to give us a review. We hope to welcome you again soon. Best regards Mss Kim and The Baby Elephant Team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embrace this marvelous boutique hotel.
Baby Elephant is a great place to stay with comfortable beds (hard to find in SE Asia) and stellar service. The GM (Johann) was quick with recommendations for food and drink and became our friend and partner in crime after the sun went down. I would recommend this hotel to anyone who appreciates laughter and poolside drink service.
Stayed 2 nights in Apr 2019
Response from Mss Kim on Jul 30, 2020
Dear Jason Greeting from Baby Elephant Boutique hotel in Siem Reap. Thank you for taking the time out of your busy schedule to left a wonderful review for us, we will share this word to all our team. We look forward to seeing you again soon.. Kind regards Mss Kim and The Baby Elephant Team

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
We had such a lovely time at Baby Elephant. All the staff are so friendly and helpful. We can't stress this enough. They are all so lovely! The pool area is nice and there are so many comfy places to relax. They are taking steps to reduce their environmental impact such as having drinking water available and only cleaning rooms when requested. We appreciate these efforts. The breakfast is very good and they offer a packed breakfast for those heading out early which is a nice service. The packed breakfasts, however, aren't nearly as good or plentiful and the dine-in options. We also loved the owners dogs, Lenny and Wesley. Overall, we had a fantastic stay and we would highly recommend staying here.
Stayed 5 nights in Apr 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
The staff at Baby Elephant are very helpful and patient with questions and arranging tours, guides and tuck tuks. Little touches like the "takeaway" breakfast for the sunrise trip to Angkor Was are appreciated. Don't expect quick service at the restaurant and you'll be OK. If you plan to walk into town (or back from town) in the evening, be mindful that the hotel is down a narrow alleyway that is quite dark at night - bring a headlamp or use the flashlight on your phone.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet area while not far from pub street and market.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a GREEN hotel
Amazing staff and hospitality, happy that it is a GREEN hotel and vegetarian friendly. Lenny the owner was super, always wearing that styling jacket! Hope they have another vegan fest when I come back next year. I wanted to write a longer, nicer review but I am too busy!
Stayed 10 nights in Feb 2019
Response from General Manager on Apr 5, 2019
Hi Dan, GREAT to hear from you! Thank you for taking the time out of your busy schedule. We look forward to seeing you again soon... Keep an eye for the next Vegan Festival! ;p Chat soon ;) Juan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had the most amazing time staying with Baby Elephant. The team takes hospitality to the next level with their kindness and friendliness. I loved the cooking class and totally recommend it. The food is fantastic- be it breakfast lunch or dinner. I absolutely adore the dogs Lenny and Wesley who make the place so much more fun. The founder Ilana and manager Juan were amazing and made me feel right at home. The hotel's commitment to sustainability is quite evident and I would totally recommend it to anyone going to Siem Reap. Thanks again guys :) and look forward to visit again!
Stayed 2 nights in Feb 2019
Response from General Manager on Apr 5, 2019
The Pleasure was all ours! Thank you for taking the time to highlight some of your enjoyable moments during your stay with us! Your kind words are appreciated and we hope to see you in the not to distant future. Kind regards, Juan ;)

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel 15 mins walking from the center. That makes is quiet. Bed is quite comfortable, food is good and staff welcoming and helpful. I also liked the fact that baby elephant is very attentive and supportive to social issues.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space is funky, their philosophy is eco and the room and bed is comfortable. Breakfast was sensational and the staff are lovley and helpful.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was recommended to us and we really liked it. Location is Good, food OK. Just plain nice
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
The hotel was cute. The room we got looked nothing like the photographs. The pool and bar were nice but closed early. It was a close walk to the town and there were always tuk tuks available if you need a ride. The hotel staff was very friendly. The breakfast is good if served off the menu. The breakfast in a bag is questionable, the one bag we got was filled with ants.
Stayed 2 nights in Dec 2018

10/10 Excellent

Sokha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Safe, and Welcoming.
We had such an amazing time staying at Baby Elephant. The service was top-notch. The condition of the rooms were great and the air conditioner kept the room nice and cold. We had a few changes in plans and the staff was friendly and was able to accommodate our needs. Our Tuk-Tuk driver Mr Mab was friendly and we felt safe the whole time. They offer a great menu with traditional Cambodian items as well as western items. We also like how the owners invest in the staff by matching tip contributions as the end of the month. They also strive to be environmentally friendly and reduce plastic waste. Their Wi-Fi speed was excellent!
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Great value for money. Staff was excellent.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Dot, Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel. Small and friendly with a wonderful feel about it.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
This small, ethically-minded hotel was an amazing place to stay for a quick weekend trip. I was traveling with colleagues on a work break and we loved the idea of staying at a boutique hotel focused on sustainable tourism. All the staff were incredible, and the kitchen serves great food from breakfast until dinner (tons of vegetarian and vegan options). The small pool area was beautifully decorated, and drinks were all handcrafted and delicious. Very relaxing!! The one thing I missed was a fitness center, but we spent a day touring the Angkor temples and the other day I ran along the river in Siem Reap after getting directions from the front desk. So in the end the gym wasn't as necessary. Everything about the stay was great, and we would all for sure go back again! So glad we get to follow the hotel (and the dogs, Wesley and Lenny) on Instagram to remind us of our amazing time!
Stayed 2 nights in Oct 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Baby Elephant!
Loved staying at baby elephant. Beautiful pool area, helpful service at the front desk, clean rooms, walking distance from the center of town.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really great stay here. The food was really good as well as the poolside cocktail hour. I would recommend staying here for sure!
Stayed 4 nights in Aug 2018

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpacker vibe, friendly staff and great pool.
Backpacker vibe, friendly staff and great pool. The meals and cocktails I had were great. The location is a bit out of the way, but in saying that it was pretty peaceful probably because of that. A nice stay.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The hotel staff were very very helpful. The hotel is conveniently located and I was very comfortable. Iur stay there recommended completely. Highly recommend the food also.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
This is a gem of a hotel in a great location.The garden and pool where excellent.The food was delicious and the staff where welcoming and frendly.Also the room was beautiful. We loved the Eco ethos of the whole hotel and would strongly recommend it.
Stayed 4 nights in Apr 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay.
Staff was fantastic. So pleasant and helpful. Hotel was clean and had a variety of room options. Food was reasonable price and good. Cocktails outstanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled Out
Great little place to stay, extremely inviting and relaxing. Our room was great, such a large room and well set out. The staff were so friendly and helpful, would have no problems in recommending this place to anyone. Easy to take transport to Bar street or what we found that it was an easy walk either day or night.
Stayed 3 nights in Mar 2018

6/10 Okay

Pete, Phnom Penh Cambodia

Liked: Cleanliness, staff & service
Disliked: Room comfort
High end Staff/mid level facility
The staff are excellent. They seek to do their work well. High compliments to their trainer. They are as good as any higher end hotel in Siem Reap. The location is daylight hours walkable due South of the Night Market and Pub Street. Darkness and walking in the edge of the street makes night walking unsafe. Take a tuk tuk for $2. The facility is very clean, again, a compliment to the staff. Food is very good and the breakfast selection of cook to order items is a plus. Fresh fruit before any of the breakfast items but no juice. The rooms...... very clean but very small. The bad was adequate not great but linens were clean. Shower was great even though I had to make a repair to the faucet - simple but by the way it was sitting when I first entered it is hard to see how the room attendant did not know it was broken. Overall, this is a $40 a night hotel with an $80 a night staff in a $40 a night location.
Stayed 2 nights in Mar 2018

8/10 Good

rhondawanders, vancouver, bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant oasis
This two building hotel offers a small oasis with outdoor seating, pool and bar. Short walk (10 min) to local markets and a variety of restaurants. Staff are very helpful and lovely. Owners are welcoming and helpful. Rooms clean and comfortable. Recommended!
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff close to action
Staff great food good pool nice tuktuk on standby
Stayed 3 nights in Mar 2018

10/10 Excellent

mal, tauton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This was the best hotel we stayed in on our 790 mile trip round cambodia would recommend it to anyone
Stayed 2 nights in Feb 2018

8/10 Good

bernie, australia

Liked: Cleanliness, staff & service
Good value
The hotel is well located in Siem Reap and within walking distance to the town Pool clean and refreshing after a day out visiting the temples Great happy hour 2 for 1 Great staff and food well priced and of a high standard.
Stayed 6 nights in Feb 2018

6/10 Okay

Kahsia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
An average place to stay.
The room was very warm despite the a/c. The water was out for 2 of the 4 days. When they got it going there was so much sediment in the shower head, that they had to clean that out. They indicated there was a 180 degree view from our deluxe room, but that was not the case. The tuk tuk driver they got for us was incredible. His name was Wong and we highly recommend him for touring.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel
The staff tried very hard to pl are andwere enthusiastic and helpful. Breakfast was a bit limited, but ok.
Stayed 3 nights in Feb 2018

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and friendly staff.
Rooms could use a little improvment. Otherwise perfect.
Stayed 4 nights in Feb 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baby ele
Very friendly, good pool and breakfast
Stayed 4 nights in Feb 2018