Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Chris from Edinburgh

Best hotel we have stayed in!

Posted 2-Apr-2014
Fantastic experience with very private rooms and the small touches that raise this hotel head and shoulders above the competition not only in Siem Reap but in SE Asia. The staff were attentive and provided great service. Really a hidden gem. Well done to Magnus and all the staff on a fantastic hotel.
5 out of 5
Recommended
for Everyone
by LifeIsGood-Trek from Los Angeles, CA

Excellent Hotel To Stay

Posted 29-Jan-2014
Pros: Staffs and Food
Cons: Cost of Food and Tour.
Location: Location is outside of tourist area but close enough to walk or take Tuk Tuk.
We have a great time staying at Heritage Suites Hotel in January 2014. Staffs are highly attentive with sincere, honest, and friendly personality. Breakfast is amazing with cook-to-order menu of western and local cuisines. Food at restaurant is wonderful. We also use in-house tour agency, Heritage adventures. They did a great job organizing our temple and floating village visits. We also like the location of this hotel where it is outside of busy and noisy tourist area.
5 out of 5
Recommended
for Everyone
by grandory from california

Perfect

Posted 27-Dec-2013
We stayed three nights at Heritage Suites and felt very cared for in all regards. Warm greetings. Small hotel so staff quickly knew us. Even had tuktuk driver who gave us repeated friendlyservice. Staff were very warm. Tour guide one day and driver were excellent. Angkor Wat area definitely worth visiting. Sunrise at Angkor Wat crazy with tourists but fun.
5 out of 5
Recommended
for Couples
by jm from philippines

The perfect choice

Posted 21-Nov-2013
Pros: You fell a stong will to do well in that hotel. They are professional Thanks to all of them
Cons: The mattresses was a bit soft in my point of view
Location: Perfect location
Very good manadgement so the heritage was for us the perfect choice. The food is must to enjoy since you will find a well balance menu in between French and Asian inspiration. As well a place to enjoy drinks ,the wine selection is matching with the menu and prices are From far the most affordable you will have in Asia.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great boutique hotel!

Posted 14-Nov-2013
Lovely Relais and Chateaux off the main hotel strip of Siem Reap. Only a short tuk-tuk ride to downtown. Great rooms, friendly staff and lovely breakfast. Free airport transfers too!
5 out of 5
Recommended
for Couples
by Traveler from New York

Perfect hotel at Angkor

Posted 7-Nov-2013
Pros: Small size and elegant ambiance. Pool area.
Location: Near the monuments (although not walking distance but all or most hotels are not) and a short and inexpensive yuk-tuk ride to excellent restaurants.
Small luxurious property, although good value, providing welcome respite after hours of touring world-famous sites. Enjoy a dip in the pool and a cool drink after visiting Angkor Wat, Angkor Thom and other major monuments! Rooms are spacious and relaxing, particularly bungalow suites.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent service

Posted 30-Sep-2013
Very nice, colonial hotel. Suites are spacious, restaurant serves tasty food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Siem Reap serenity

Posted 12-Jun-2013
Pros: The staff
Cons: The occasional spraying for insects
Location: An oasis in a truly non-descript neighborhood
A serene and elegant respite from the occasional tumult of Siem Reap.
5 out of 5
Recommended
for Everyone
by A verified traveller

Charming small hotel

Posted 4-Jun-2013
This was one of the most charming hotels we have stayed in. The service was wonderful and the food was very good. The owner saw it was my birthday from my passport and sent me a birthday cake and a present. It was off season so there were few guests but all services were still available. They also had their own guide service at the hotel that was very good.
4 out of 5
Recommended
for Couples
by Maria from Melbourne Australia

Heritage Suites

Posted 3-Jun-2013
Pros: The friendly staff
Cons: The dated decor
Location: Out of the main hustle and bustle of the old market and pub street. Next to a school which was lovely seeing and hearing them happily learning.
The staff were outstanding. Language a bit of a barrier but they went out of their way to try to help. The room was a little dated and ripped curtains should be replaced. Pool area lovely. Breakfast had tiny serves and little choice for Western tastes. Tours organized by the hotel we're great and the guide knowledgeable and spoke good English. Over all it was very good.