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Reviews of The Oct Harbour, Shenzhen - Marriott Executive Apartments

4.5 out of 5
The Oct Harbour, Shenzhen - Marriott Executive Apartments
No 8 East Baishi Road, The OCT Harbour, Nanshan District, Shenzhen

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 86 reviews" "
Rating 8 - Good. 24 out of 86 reviews" "
Rating 6 - Okay. 5 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Jenny on Oct 28, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

Palina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Jenny on Sep 11, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

2/10 Terrible

Lam, Hong Kong

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room facilitates are old. Although we booked a harbour view room with an additional of HK$200, we can't see the harbour. The room was not very clean, especially the windows were dirty. The swimming pool was small. The hotel is definitely overpriced. The hotel staff was impolite. The service was poor. However, the location is good, it's very close to the big shopping mall. In general, it was a very disappointing stay.
Stayed 1 night in Aug 2019
Response from Jenny on Sep 11, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. We are very sorry that we didn't bring you a wonderful stay experience. Since the hotel opened 6 years ago, we have been focusing on improving service and creating a better stay environment for the guests. Thank you so much for your feedback and we will keep going. Hope to see you soon. Hotel management

6/10 Okay

Veronica Y C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower door is leaking outside , wetting the floor. The shower hose at some position produce a strange noise.
Stayed 1 night in Aug 2019
Response from Jenny on Sep 11, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. We are so sorry that we didn't bring you a wonderful stay experience and will forward your feedback to our engineering department to solve the problem. We will do it better in the future. Hope to see you soon. Hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and luxurious property
Amazing property.
Stayed 2 nights in Jun 2019
Response from Jenny on Aug 13, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon.

8/10 Good

AS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice. We will stay there again.
Stayed 3 nights in Nov 2018

10/10 Excellent

Harry, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with all you need
Close to Shen Shen Bay, just about 10 mins taxi. One room suite is huge and everything is clean. Good view even with city view. Swimming pool and gym are good enough. Children play room is a bit compact.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Big room but kind of old, not worthy for the price
Huge room, but kind of empty and worn. provided with kitchenware but nothing to clean it. It was about 10-15 mins walk from mtr, and above a shopping mall.
Stayed 1 night in Jun 2017

6/10 Okay

Jeff, US

Liked: Cleanliness, room comfort
Nice
Nice but not convenient for international traveler. Hard to find for local cab driver. No late night eating. Room was nice and clean. Staff was helpful and gym is well equipment and roomy. Location during the day is quaint. Long term stay would be a perfect location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Very good place to go!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice clean apartments. More apartment then hotel. In a nice shopping mall with lots of bars and places to eat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a spacious suite
Love the excellent view, huge space, the kitchenette and washer/dryer. The facility is in excellent condition, great sanctuary away from home!

10/10 Excellent

olinto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Town
Great Place Great location Very clean Staff does not speaks much English Expensive but Worth it

8/10 Good

pepsi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
餐廳裝修, 早餐變得不值, 订前先問清楚, 不然到外面餐廳嘆早餐更舒服
Stayed 1 night in Dec 2023
Response from Reservation Marriott on Jan 2, 2024
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。公寓坐落于深圳湾“都市娱乐目的地”华侨城欢乐海岸，是华南区第一间万豪行政公寓。客房设备完善，均配备厨房、家电、办公区域和起居区域。此外，万豪行政公寓还配有海岸餐厅、会议室、健身中心、室外游泳池、儿童游乐室及地下停车场等便利设施。公寓匠心独具的设计风格以及无微不至的贴心服务为您在深圳的旅途提供高端、安心的住宿体验。这里，不止是您的理想安心之所，更是您温暖舒适的“家”。我们将竭尽全力为您提供更好的服务，期待您的再次光临！公寓管理层

8/10 Good

FUK WOO JASPER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel management on Dec 6, 2023
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

10/10 Excellent

WING TAK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體10分方便舒適
Response from 公寓管理层 on Oct 8, 2023
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。公寓坐落于深圳湾“都市娱乐目的地”华侨城欢乐海岸，是华南区第一间万豪行政公寓。客房设备完善，均配备厨房、家电、办公区域和起居区域。此外，万豪行政公寓还配有海岸餐厅、会议室、健身中心、室外游泳池、儿童游乐室及地下停车场等便利设施。公寓匠心独具的设计风格以及无微不至的贴心服务为您在深圳的旅途提供高端、安心的住宿体验。这里，不止是您的理想安心之所，更是您温暖舒适的“家”。我们将竭尽全力为您提供更好的服务，期待您的再次光临！

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
房間很大，我跟老婆都非常滿意，環境也很好，只是大堂入口有點難找
Stayed 1 night in Aug 2023
Response from Miya Chen on Aug 30, 2023
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。您的好评是对我们的最大肯定和鼓励，我们将继续努力做到更好，为您在深圳的旅途提供高端、安心的住宿体验。深圳欢乐海岸万豪行政公寓不止是您的理想安心之所，更是您温暖舒适的“家”。期待您的再次光临！

10/10 Excellent

Chinwei

Stayed 3 nights in Jul 2023
Response from Miya Chen on Aug 30, 2023
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

10/10 Excellent

Yvonne S

Stayed 1 night in Aug 2023
Response from Miya Chen on Aug 30, 2023
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

Chinwei

Stayed 2 nights in Jul 2023
Response from Miya Chen on Aug 30, 2023
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

Po Ling

Stayed 1 night in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Always the Top1 in Sz
Always great to be back. Amazing stay and thousands thanks to Cedric and Hotel Manager for kind support. Top in Shenzhen as always.
Stayed 1 night in Jun 2022
Response from Miya Chen on Jul 21, 2022
Dear guest, Thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020
Response from RSVN on May 6, 2020
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。公寓客房设备完善，均配备厨房、家电、办公区域和起居区域，非常适合周末出行或长期旅居。此外，万豪行政公寓还配有海岸餐厅、会议室、健身中心、室外游泳池、儿童游乐室及地下停车场等便利设施，邻近锦绣中华、世界之窗、欢乐谷等主题公园，让您拥有非凡的入住玩乐体验。 期待您的下次光临，祝生活愉快。公寓管理层

2/10 Terrible

Yunkwon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoking hotel
This is hotel is smoking hotel! No good room condition We are need no smoking room. Only bigger size room This is hotel check point : smoking smell 이호텔 담배 냄새가 많이나서 머리가 아픈 호텔임. このホテルのルームコンディションと匂いは最悪です。 特にタバコの臭いがひどいです。 他のホテルをお勧めします。 這家酒店的室內裝修和味道最差。 特別是煙味特別難聞。 推薦其他酒店。 La salle de séjour et l'odeur sont les pires. L'odeur du tabac est particulièrement horrible. Je recommande un autre hôtel.
Stayed 1 night in Jan 2020
Response from Hotel Management on Feb 20, 2020
Dear guest, thank you for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Please accept our sincerest apologies regarding the unpleasant smell in your room. Rest assured your comments have been shared with the concerned department heads for rectification and improvement. Thank you once again for caring to share your opinions and we would greatly appreciate if you could give us the chance to provide you with an experience deserving of a better rating. Hope to see you soon. Best Regards, Hotel management

10/10 Excellent

Ka Fai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 公寓管理层 on Feb 26, 2020
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。您的好评是对我们的最大肯定和鼓励，我们将继续努力做到更好，为您在深圳的旅途提供高端、安心的住宿体验。深圳欢乐海岸万豪行政公寓不止是您的理想安心之所，更是您温暖舒适的“家”。期待您的再次光临！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Marcom on Jan 6, 2020
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

YOh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はとても綺麗で、清掃もとても丁寧でした。歩いていけるところに、買い物や食事ができるモールもあり、週末は花火も楽しめました。
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
地點方便，附近有很多餐廳丶戲院丶便利店丶超市及商店，晚上有酒吧及宵夜的地方。 步行十多分鐘有地鐵，去附近購物商場十分快捷。 酒店設備良好，不過有點舊。 房間清潔良好，不過可以再仔細一點。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Jenny on Sep 11, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

8/10 Good

KF

Liked: Staff & service, room comfort
Room large, comfortable, good for family stay
Location is good, a lot of food and beverage outlets nearby, next to shopping mall with children facility and shops, suitable for family vacation, nice environment with entertainment surround, good for relaxation. But the restaurant is not big for breakfast, with limit food variety buffet. Swimming pool is not very attractive. The room is very good view and big size, it is ideal place with children, if provide a king size bed will be perfect for normal suit. Overall is acceptable. Close to the Shenzhen bay custom border.
Stayed 1 night in Aug 2019
Response from Jenny on Sep 11, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. On the other hand, we will forward your feedback to our F&B Department to improve breakfast quulity. We will do it better in the future. Hope to see you soon. Hotel management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
入住的房間是全層最小的！價格與房間情況不成比例。
Stayed 1 night in Aug 2019

10/10 Excellent

Kam sheung ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenny on Aug 13, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Jenny on Aug 13, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
管房部員工按門鐘－次數秒後自己開門入房，絕對不應該發生在任何－間酒店，更嚴重的是那員工似乎並不覺得有太大問題，只是邊離開邊輕鬆地说了一句「不好意思」就走了。這是萬豪酒店嗎？
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean. Suggest to provide tea bags and in-room coffee machine Good connection to F&B choices in shopping mall Staff are helpful
Stayed 1 night in May 2019

8/10 Good

Chun Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon. Hotel management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon.

10/10 Excellent

Hyeonji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Hotel management on Apr 24, 2019
Dear guest, thanks for choosing The OCT Harbour, Shenzhen – Marriott Executive Apartments and leave your comments. Your good comments will definitely motivate us keep going and providing more pleasant service and products to our guests. Hope to see you soon.

10/10 Excellent

YANSHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
度假理想公寓
特别舒服的一次入住体验，房间大，在外出差和休假体会到了家里的感受 ，非常适合休假几天，携家人会有一个愉快的假期，欢乐海岸也是给我们独具特色的文化旅游购物美食一体的精致小世界，希望还去入住，
Stayed 2 nights in Jan 2019
Response from 公寓管理层 on Apr 24, 2019
尊敬的宾客，感谢您选择深圳欢乐海岸万豪行政公寓并留下您的点评。您的好评是对我们的最大肯定和鼓励，我们将继续努力做到更好，为您在深圳的旅途提供高端、安心的住宿体验。深圳欢乐海岸万豪行政公寓不止是您的理想安心之所，更是您温暖舒适的“家”。期待您和家人的再次光临，祝一切顺心如意！

10/10 Excellent

SO MAN IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間超大，整潔，早餐豐富
浴室去水狀況需改善
Stayed 1 night in Dec 2018
Response from 公寓管理層 on Apr 24, 2019
尊敬的賓客，感謝您選擇深圳歡樂海岸萬豪行政公寓並留下您的點評。公寓客房設備完善，均配備廚房、家電、辦公區域和起居區域，客房面積從50-220㎡，空間寬敞，自然采光，為您帶來家壹般的入住體驗。此外，關於您提及浴室排水的問題，我們已反饋給管家部同事並進行排查改善，希望在您下次入住時感受到我們的變化。期待您的下次光臨，祝生活愉快。

10/10 Excellent

nga yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
very nice
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好！
大堂入口不在地下，指示可以更清晰，第二幢大樓這個名稱易令人誤會，以為酒店有兩個入口，其實由二幢入就正確。其他一切不錯！
Stayed 1 night in Oct 2018

10/10 Excellent

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Chi wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的服務公寓👍
非常滿意這次住宿及旅程！這次是第二次入住，他們把我們的房升格，房約85平方很大很舒適！服務員服務細心👍下次一定會再入住👍👍👍
Stayed 1 night in Oct 2018