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Reviews of Shenzhen New Times Hotel

3.5 out of 5
Shenzhen New Times Hotel
4018 JIABIN ROAD, LUOHU DISTRICT, Shenzhen, Guangdong

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 145 reviews" "
Rating 8 - Good. 65 out of 145 reviews" "
Rating 6 - Okay. 53 out of 145 reviews" "
Rating 4 - Poor. 11 out of 145 reviews" "
Rating 2 - Terrible. 5 out of 145 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Ka Hing

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Hrand, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for Business Stay

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Almost perfect...
Nice hotel overall, but the breakfast left a lot to be desired - the only option at the hotel was to literally book McDonald's breakfast and it would be delivered in the morning. Yuck! Also, the beds were a bit too firm for me.

6/10 Okay

Adam

So so condition
Average hotel
Stayed 3 nights in Mar 2018

8/10 Good

Soon Chye

Liked: Cleanliness, property conditions & facilities, room comfort
Location very convenient, room not bad except the reception staff not so helpful.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New times hotel
Very convenient location , easy access to any Where . Valule for money
Stayed 6 nights in May 2017

8/10 Good

Wai Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and memorable experience

6/10 Okay

Gregory, Australia

Liked: Cleanliness, staff & service, room comfort
Thoroughly recommend this hotel.
A very good location. Shopping was within walking distance. Designer stores were world class. Hotel is a little old though staff are very helpful.

8/10 Good

LARRY

Liked: Staff & service

8/10 Good

Gregory, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located to Lo Wu shopping mall and train
Business trip

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location
the carpet was dirty, the bed was as hard as a board, the toilet seat needed replacing, the a/c was noisy and didn't work properly, there was only Chinese food for breakfast and no one understood English which made it difficult although they were nice to us

6/10 Okay

Wai Kwan, Hong kong

Liked: Cleanliness, room comfort
Delightful stay at New Times Hotel
Pleasant and nice.

6/10 Okay

Steve, Toronto, Canada

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good hotel but showing signs of age
I like the location of this hotel. The size of the room was good and generally very confortable. However, the hotel is showing sign of age, and needs better maintenace and cleaning. Molds were showing in the shower and the sink. Walls had signs of water damages.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to MTR and shopping centre. Good Size rooms and clean.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Cynthia, Paris

Disliked: Cleanliness, room comfort
Not going back
Really average. Next to the sub and to a big mall which is convenient. However ,cleaning needs to be improved. Our room was smelling cold smoke when it was a non smoking room. The furniture looks old and we had view on the empty swimming pool (bouh!) You flood the bathroom when you shower and the best (i mean worse, sense the tone) was the complimentary products were half used.

6/10 Okay

George, Singapore

Just Ok
Room rather warm, air-con not working well.

6/10 Okay

samuel, usa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
much better in the past
this hotel has gone downhill. the original shanghai restaurant downstairs has moved. the room has a 10 year old TV. the wifi was so weak I had to call the IT guy to get me a second modem. Though the location is decent, I probably won't stay again..

8/10 Good

BHWK

Liked: Cleanliness, staff & service, room comfort
A spacious room
The room was spacious, and the hotel was centrally located. But definitely could have more amenities.

6/10 Okay

Brisbane, Australia

Liked: Cleanliness
Just OK
I booked this hotel having not ever been to Shenzhen before. I have stayed in worse but I have also stayed in much better so I would most likely stay somewhere else next time as this was under my expectations for the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good and convenient, lack of character though
I had an alright stay, clean. Boring neighborhood but close to Hong Kong border. Communicating with staff in English is a stuggle as it often is in China.

10/10 Excellent

Mariano Penagos, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business Hotel
I always stay at the New Times. It's just a three-min taxi drive to the train station to Hong Kong and a two-min walk to a luxurious mall. Near one main highway to the airport, seaport and main industrial areas. Many restaurants and fast food places around.

8/10 Good

Ran C, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Nice Hotel
The titles says it all. Conveniently located blocks from the Luohu Commercial Center, the King Glory Plaza and the MixC; all walking distance or very short cab rides to and from. The exterior and the main lobby are very simple but don't judge the rooms by them - my room was clean and just as nice as some of the bigger name hotels I usually stay at. I asked a room facing away from the street and it was very quiet. The amenities included everything you would expect from a hotel - just read the signs (English included) because some will incur a charge if you use them. One thing - the bed was very firm - and I prefer firm so I slept well. It was firmer than a memory foam mattress. Overall impression - I enjoyed my stay at this hotel and I would stay here again. I forgot to mention, staff does speak limited English.

6/10 Okay

Verified traveller

Liked: Room comfort

8/10 Good

BOAZ, ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION
GREAT

8/10 Good

MS, Singapore

Liked: Room comfort
Disliked: Staff & service
Better the first time!
This was my second time at the hotel as I enjoyed my first stay. We were given a room in which the bathroom was "flooded" after a shower. Upon our complaint, a service personnel came and laid some towels on the floor and said that this was quite normal with showering in a bath tub. But, I told her that this did not happen during my previous stay and requested for a change of room. Reluctantly, they changed our room past midnight upon my insistence. At check-out, they wanted to charge me for a phone call made at 11:30pm when I moved into the room after midnight. Thus, please watch out for such items!

10/10 Excellent

Picky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

KC, USA

Disliked: Staff & service
Overpriced for aging average hotel
Requested a non-smoking room and was placed in a smoking room. The staff was helpful, but facilitated a fleecing of some of my colleagues for a transfer to HKG airport. After being quoted 900RMB for trip, they did a bait and switch and increased the price to 1200RMB at the time of departure, which my staff was forced to pay. The building is old and dated, everything is overpriced as if it was a five star in a three star building. 5min walk to subway. Overall there are better choices around.

8/10 Good

Don

Liked: Staff & service

8/10 Good

Anthony Ko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonable hotel

8/10 Good

boaz, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kimo, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Time is close to the major station of Shenzhe
Its walking distance to the train N major bus station to outer area of china.Clean street N lots of places to shop N eat.great place to rest.

4/10 Poor

Verified traveller

Disliked: Staff & service
BAD service
I have paid for 2 rooms with additional bed in each room for 6 persons, 3 persons each room clearly stately on the booking but when i arrived, they told me the hotels.com agent only booked 2 rooms for a total of 3 persons to stay and if i wanted to add bed i have to pay an extra of RMB180 for each bed. They wanted me to contact the agent to sort things out with the website agent when it was already 10pm at night because they have nothing to do with them. They said my booking email is not valid because it was not issued by the hotel but the hotels.com agent. We argued for about an hour then only the hotel manager decided to deal with the booking agent regarding this matter the next day. We had additional bed in each room and didnt pay extra at the end but I would not recommend to book with this hotel despite the comfort and location because there are plenty of good hotels around and you won't want to waste an hour over checking in for stupid reason. If you would really want to book in this hotel, I would recommend you to call them and double check if they have the correct booking. I think they have problem understanding the room booking over the internet. If they do not recognise online booking email, how can I trust that the rooms are booked for me despite early payment?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy Hotel
Should be in shenzhen dont miss out this cosy hotel, very big n clean room. Staffs are very friend and the best u can move about near by for foods.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
The hotel was not informed of
The hotel was not informed of our booking prior to our arrival. However the staff were very helpful and assisted to call Orbitz to check on our booking. The deluxe room was clean and neat. Location is good as it's 10min stroll to the metro station.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Boaz, boaz from israel

Liked: Staff & service, room comfort
Nice hotel. Great location
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Yiu Chung, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推介
性價比高 位置尚可 一直都非常整潔
Stayed 2 nights in Oct 2018

4/10 Poor

ffcl, 香港

Disliked: Cleanliness, property conditions & facilities, room comfort
房间残旧, 灯具都烂了. 沙发颜色不配搭. 残红色的沙化让我朋友受惊
照片跟房间不太相同, 照片房间大很多. 他可能只给行政房的照片人家看, 标淮的没给. 让人以为标淮房是这样. The room is quite different from the photo. Perhaps it only shows the executive room and not the standard room. Then I thought it was the standard room.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Ching

酒店给我感觉比较杂，任何人都可以出入，有些楼层外租给公司

8/10 Good

Ka Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很方便，公車總站及地鐵站都在附近，對面有很多早餐的選擇

6/10 Okay

Verified traveller

Liked: Staff & service
Nice for business trip. But is bed could be better

10/10 Excellent

Boaz

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Smoking smells in the corridor sometime r