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Reviews of Grand Chu Hotel

4 out of 5
Grand Chu Hotel
9003 Binhe Avenue, Futian District, Shenzhen, Guangdong

Reviews

6.4
Rating 10 - Excellent. 3 out of 47 reviews" "
Rating 8 - Good. 19 out of 47 reviews" "
Rating 6 - Okay. 14 out of 47 reviews" "
Rating 4 - Poor. 6 out of 47 reviews" "
Rating 2 - Terrible. 5 out of 47 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hang Chung

Disliked: Property conditions & facilities

4/10 Poor

bright

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
service terible, taxi can not drive in, with laggage, i have to bring up via stairs. no hotel staff help

8/10 Good

Max, Ningbo

Liked: Room comfort
Nice staff but off the beaten track
Good news, the bed is soft and the service is great, not so good news, the Hotel has a KTV club (karaoke) which is loud and the corridors are also noisy into the early hours of the morning. Worst news, the Hotel is on "the wrong side of the tracks" which is to say that it is on the far side of a motorway Clover junction from where the night life/ bars / restaurants are. Taxi drivers don't like to take you there as they get lost and walking the couple of miles could be very confusing too.

8/10 Good

David, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Response from yammy on Aug 23, 2014
Thank you for your comment ，we will do our best。

8/10 Good

linna, indonesia

Liked: Staff & service
the goods choice
its suitable for business trip,
Response from yammy on Aug 23, 2014
Hello! Thank you for your comment to this hotel and recognition. All rooms provide the Shiner health memory pillow and a six-star gold dream mattress, to create a healthy and comfortable sleep system for guests. Welcome you and your friends the next visit。

8/10 Good

LINNA, INDONESIA

Liked: Staff & service
GOOD QALITY
I WILL STAY AGAIN IF HAVE BUSINESS TRIP
Response from yammy on Aug 23, 2014
Hello! Thank you for your comment to this hotel and recognition. he hotel is sitting on the Binhe and Xinzhou Road Interchange, adjacent to the convention center, and convenient transportation.Welcome you and your friends the next visit, we will serve you faithfully.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Room was clean.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

TEA, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare...
If you'r e not chinese or speak chinese avoid this place

4/10 Poor

viki

Disliked: Staff & service
hotel in business building
I dont mind so much but this hotel just for one night stay can be , nothing lse over there

8/10 Good

Mr Hong Kong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfy Room but need Chinese language skills
The Grand Chu hotel is located in the central area of Futian ... no train stations nearby, but many taxis passing by and easy access to all other parts of Shenzhen. The rooms themselves are very clean and modern, including the bathroom. Not extremely large (about 25m^2) but comfortable for a single person staying, and the bed was soft and comfortable (a rarity in China). Maybe because there was no window room, the room felt damp after a shower, even with the airconditioning turned on. Most of the staff spoke limited (ie. none) English but I had limited mandarin skills which was fine.

2/10 Terrible

Jocelyn, Valencia, Santa Clarita, CA 91355, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
I paid USD160 a night for this place and expect a decent place to stay overnight. Needless to say, I was extremely disappointed. Expedia rated this place as 4 stars. I would give this place 1 star just because the staffs were helpful. My room came with a box spring and 1 inch thick mattress. Dirty shower/bathroom. No condiment, you will have to pay CNY10 which is not much, about USD1.60. Also, i found a cockroach on the floor. This place disgusts me and I will not come back to the same hotel.
Box Spring

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall location is ok.
This is the first time I stay in such namely a 4 star hotel, I have book 4 rooms and stayed for 3 days, All our friends was very totally not satisfied with the lift, we stayed at the 7th floor and 11th floor, just can't imagine we were in hurry but the lift never stop at our floor, waited for 20mins, overall only the room is ok, at the chinese restaurant all staffs atitude need to be well train, they are very rude. I will never come back to stay in this hotel, we can rate them not even 1 2star.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
I stayed in Shenzhen Jan 2013 for three nights. This hotel was quite nice, comfortable, and in a great location not far from Coco Park. Very clean and modern. Not much english spoken, but not an issue for me. I would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Reid, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, but not central
A soft bed is hard to find at a decent price in China. This place had that going for it. While the carpet was pretty filthy, the room was otherwise spotless, the internet was fast. Unfortunately I found the room a bit noisy. All in all, this is one of the better hotels I've stayed at in China.

10/10 Excellent

Terry, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Grand Chu
I had a great time in Shenzhen with my fiancee. Everyone needs to be aware that Shenzhen does get cold at times during the winter and NO Hotel, including the Grand Chu, has heat. I can't knock Grand Chu for not having heat because NO building has heat. I highly recommend the Grand Chu BUT I advise you to not visit Shenzhen during the winter.

8/10 Good

Sergey, Moscow

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great rooms and terrible lobby
I've lived at delux room and it was great. Clean, well-equipped, convenient. But hotel's lobby is simply terrible. Always noisy, no place to sit, no currency exchange at the reception, office building entrance at the same place. Located in 15 minutes by walk from COCO park, right on the Binhe boulevard, one of the busiest road in Futian district. There are many shops, restaurants and services behind the hotel, but they are really local style, I could never stay there. Ren Ren Le supermarket is 3 min away and very nice, clean and not expensive sauna is on the -1 floor of same building, the entrance is on the back side of the hotel.

8/10 Good

Chun Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KA WENG, 香港

Liked: Room comfort
平平庸庸
前台服務生似是新人 要等很久 碰巧酒店裝修 早上8點準時開工 酒店外觀不算新 但房間是挺舒適的

8/10 Good

wai fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
酒店年代太久，设施不全
这个价格不值，

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

63071686

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
전시장이랑 많이 가까운편은 아님
어두컴컴한 분위기라 뭔가 기분이 처지는 분위기임 그리고 전시장은 걸어서 갈만한 거리가 아닌듯 함

2/10 Terrible

MS LEE, 한국

Disliked: Staff & service, property conditions & facilities
영어가 안통하는 호텔
영어를 할 줄 하는 호텔직원이 거의 없다. 운 좋으면 할줄 아는 직원이 있고 어떤 날은 아예 없어 정말 불편하다. 중국어 할 줄 아는 사람만 이용해야 한다. 호텔 식당도 없다. 치약과 치솔값을 받고, 드라이어가 없는 호텔.. 정말 이런 호텔 처음입니다. 그런데 4성이라니ㅠㅠ 다시는 가고 싶지 않은 호텔..

6/10 Okay

ES, Korea

전시장에서 도보로 가능한 호텔
일단 전시장에서 도보로 가능해서 만족입니다. 호텔 시설은 전반적으로 중 정도로 봐야겠네요. 심천 물가가 많이 올라서요. 프런트 직원중 영어가능한 인원이 별로 없어서 조금 불편하기 했지만 그 때 마다 가능한 직원이 와줘서 큰 문제는 없었네요.

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

mic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
现在的商务酒店居然没有网络！
Response from yammy on Aug 23, 2014
尊敬的宾客，您好，非常感谢您选择入深圳楚天大酒店，您本次在楚天酒店不愉快的上网体验我们深感抱歉，酒店的公共区域可以实现顺畅的无线上网，客房部分楼层已覆盖无线网，如你需要可致电客服中心在您房间专门配置无线路由器。期待您的下次光临！

4/10 Poor

Verified traveller

8/10 Good

Mr. Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very good service but a little bit far away MTR station.

8/10 Good

Timothy, HK

Liked: Cleanliness, staff & service, property conditions & facilities
酒店不錯
酒店服務員態度很好 但地方太偏僻

8/10 Good

SK, 香港

Liked: Cleanliness, staff & service
整體不錯，價錢合理
整體不錯，比較預期中的好，唯一淋浴水力不足，沒有牙膏牙刷提供。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Любовь, Якутск

Liked: Cleanliness, staff & service
Хорошее расположение отеля
Данный отель расположен вблизи Кока-парка, где много инфраструктурных объектов делового центра: банки,офисы учреждений, торговые центры, линия () улица) ресторанов и кафе с европейской и азиатской кухней, крупный спа-салон. Стоимость поездки на такси небольшая.В номере отеля очень чисто, в отличие от его ресторанов. Кухня специфическая на любителя,в меню нет перевода составляющих ингредиентов блюда на англ.язык. Очень слабая Интернет-связь. WiFi можно пользоваться только в лобби отеля,в номере нет.

8/10 Good

el_nonoche, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre supérieure (avec fenêtre) confortable et suffisamment spacieuse. Petit frigo disponible dans la chambre Restauration possible dans l'hôtel (correct). Proche de Coco park (17min à pied), pratique pour accéder à des restaurants un peu plus "européens" ainsi que de nombreux magasins (supermarché Carrefour, entre autres) ;-). Les seules ombres au tableau : 1- le personnel ne parle pas anglais, à part 1 ou 2 personnes mais assez difficiles à comprendre et pas toujours disponibles à la réception. 2- Pas de balance dans l'hôtel ou dans la chambre, prévoir un peson pour les bagages le jour du départ, histoire de ne pas avoir de mauvaise surprise à l'aéroport. 3- pas de wifi mais de l'ethernet et connexion pas très rapide

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
整潔
整體來就價格很合理，只是地方遠了一點

6/10 Okay

Verified traveller

Liked: Staff & service
住处难找酒店外观看起来不错
只能打车去才找得到了。要走15分钟才能到购物公园地铁站

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
不錯

6/10 Okay

Peggy

還可以的
沒有wifi 牙刷要付錢

8/10 Good

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good service, great room, but no wifi

8/10 Good

HIROSHI

Liked: Cleanliness, property conditions & facilities, room comfort
一般的なビジネスホテルよりも品質は良い
快適なホテルですが、周りには何もありません。マッサージ、食事程度はあります。

8/10 Good

A., HK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
沒有車直達, 只可打的. 職員服務態度不友善. 6/F-15/F 是酒店, 16/F 以上是辦公室及其他. 1/F 是西餐廳 2/F 說是中餐廳, 沒有營業, 但職員仍指示我們到此. 3/F 是另一所中餐廳, 環境可以, 幸好有檢查上菜單, 他們計多了東西 4/F 是夜總會.

8/10 Good

krzysztof, buczkowice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dobra lokalizacja,dobre chińskie restauracje w pobliżu,blisko targów,łatwo o taxi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
잘만찾아간다면 좋은호텔
나름 저렴하고 침대도 나름 괜찮았고.중국말조금만하신다면 주위에 야식하는대도 많으니 원하는것도 먹을수 있구여.하지만 찾아가는데 아는택시 기사 하나도 없썻고 아주 개고생하면 찾아간 기억이 나네여 ..하지만 그만큼보상해주는 나름 훌륭한서비스와 나름만족한 침대와 다른서비스들이 생각나네여